The MX100E gateway (hereinafter referred to as the MX100E) is one of VoIP product series developed by New Rock Technologies Inc. It uses the SIP and T1/E1 interfaces for the inter-conversion of IP packets and PCM signals, allowing the interworking of the IP-based new-generation voice network to legacy Public Switched Telephone Network (PSTN), and the private branch exchange (PBX) of an enterprise.
User Manual MX100E SIP-ISDN Gateway Series To meet the requirements of telecom operators on the gateway reliability, the hardware design of the MX100E, from architecture to component selection, takes full consideration of improving the mean time between failures (MTBF), including features such as redundant power supply option and dual Ethernet ports.
Long green The connection works normally. Blinking red A remote alarm is generated. Interface state T1/E1 indicator Long red A local alarm is generated. No connection is established. Table 1-3 Pinouts of Ethernet Ports RJ45 Pin-out Description New Rock Technologies, Inc.
User Manual MX100E SIP-ISDN Gateway Series Table 1-4 Pinouts of T1/E1 Module RJ45 Pin-out Description RXRing RXTip TXRing TXTip Figure 1-2 Back Panel Table 1-5 Description of Back Panel Description ① AC power socket, 100-240 VAC voltage input. ② Ground pole. 1.3.2 CON Port The MX100E provides one configuration interface (CON) of RJ45 interface for local management and debugging.
44×440×300 mm, 1U formfactor Weight net weight: 3 kg gross weight(with box): 5 kg Environment Requirements Operating Environment 0 to 40℃, Non-Condensing Humidity 10% to 95% Storage Environment -10 to 60℃, Non-Condensing Humidity 10% to 95% New Rock Technologies, Inc.
MX100E SIP-ISDN Gateway Series User Manual Installation Preparation For avoidance of personal injury and device damage, please read this chapter carefully before installation. 2.1 Installation Precautions For your safety, please follow the precautions when MX100E is installed and used. Keep the site far from the heat and humidity ...
User Manual MX100E SIP-ISDN Gateway Series To ensure adequate ventilation to keep the gateway from overheating, there should be adequate clearance for the air intake and the air exhaust vents. Keep at least 6 cm clearance at the left and right side of the chassis where the air intake is and at least 15 cm clearance at the rear of the chassis where the exhaust vents located.
T1/E1 Cable The package list is only for reference. Changes may be made without notification. The detailed inclusions are on the shipping list enclosed in the device package. Please contact your supplier if you have any question. New Rock Technologies, Inc.
The L-shape brackets are used to secure the gateway to the rack. The brackets cannot support the weight of the equipment alone. Prior to install the MX100E series chassis into rack, a supporting shelf must be installed in place where the gateway will sit.
User Manual MX100E SIP-ISDN Gateway Series Follow the steps to install the gateway: Place the gateway on a shelf in the rack. Slide it to a proper position along the guide rails. Fix the rack-mount brackets to the rack posts with supplied Phillips screws. Make sure that the ...
T1/E1 cable connection. Be sure to mach TX and PX pair according to the PIN specification when making the CAT5 cable. If the other side equipment offers separate TX/RX coax connectors for T1/E1connection, use RJ45-Balum-Coax cable sets and follow the figure to make the connection. New Rock Technologies, Inc.
The MX100E series main chassis and expansion chassis are equipped with a M4 grounding screw with a mark in their backs. Please use the M4 screw to connect the grounding wire.
Enough clearance has been reserved around the ventilation openings of the gateway and the workbench/rack is stable enough. The protection ground is connected properly. Proper power is used as specified. The gateway is correctly connected to console terminal and other devices. New Rock Technologies, Inc.
MX100E SIP-ISDN Gateway Series User Manual Powering up the Gateway 4.1 Verification before Power-up 4.1.1 Checking Appearance This is a review process of the installation work, including the chassis, wiring, connectors, ports, labels and site as described in the subsections. Gateway Check whether there is adequate clearance around the gateway for thermal, and whether the ...
MX100E SIP-ISDN Gateway Series User Manual Parameter Setting 5.1 Login Double-click the icon to open IE browser, and enter the gateway IP address in the browser address bar (eg. 192.168.2.240), you can enter the login interface for gateway configuration by entering a password on the login interface.
User Manual MX100E SIP-ISDN Gateway Series 5.2 Buttons Used on Gateway Management Interface Submit buttons are at the bottom of the configuration screens. Submit Button: Submit configuration information. Users click Submit button after completion of parameter configuration on a page. A success prompt will appear if configuration information is accepted by the system;...
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MX100E SIP-ISDN Gateway Series User Manual Name Description Gateway IP address LAN gateway IP address where the gateways are located. The IP address used by an AUX interface to access the network gateway, which must be in IP address different network segment with the IP address of the ETH interface. The subnet mask is used with an IP address.
User Manual MX100E SIP-ISDN Gateway Series Name Description Time Zone Select a time zone, and the parameter values include: (GMT-11:00) Midway Island (GMT-10:00) Honolulu. Hawaii (GMT-09:00) Anchorage, Alaska (GMT-08:00) Tijuana (GMT-06:00) Denver (GMT-06:00) Mexico City ...
MX100E SIP-ISDN Gateway Series User Manual Figure 5-3 System Configuration Interface Table 5-2 System Configuration Parameters Name Description Codec Codecs methods supported by the gateways include G729A/20, G723/30, PCMU/20, PCMA/20, iLBC/30 and GSM/20 (as shown in table 2-5). This parameter must be set due to no default value.
User Manual MX100E SIP-ISDN Gateway Series Figure 5-4 SIP Configuration Interace Table 5-4 SIP Configuration Parameters Name Description Signaling port Configure the UDP port for transmitting and receiving SIP messages, with its default value 5060. If the MX100E is connected directly to the Internet, it’s recommended to change the default port value to prevent hacker attacks.
MX100E SIP-ISDN Gateway Series User Manual Figure 5-5 TDM Configuration Interface Table 5-5 TDM Configuration Parameters Name Description DS1 type DS1 Type configures if the T1/E1 interface operates as a T1 or E1 interface. PCM codec Allows configuring the PCM encoding type. Allowed settings are ULaw and ALaw. Timing source Set the clock synchronization source.
User Manual MX100E SIP-ISDN Gateway Series There are four types of operation rules: matching rules, substitution rules, insertion rules, and deletion rules. The operation rule set is a combination of the four types of rules. If the user does not set a Operation Rue Set matching rule in the operation rule set, the operation applies to all numbers corresponding to the operated number.
MX100E SIP-ISDN Gateway Series User Manual Figure 5-6 FoIP Configuration Interface Table 5-7 FoIP Configuration Parameters Name Description Both T.38 and T.30 fax services are supported. It’s recommended to use T.38 fax services. For T.30, no other parameters need to be configured. ...
User Manual MX100E SIP-ISDN Gateway Series Figure 5-7 ISDN Configuration Interface 1 If it’s necessary to configure link data, click Application to display the following configuration page: Figure 5-8 ISDN Configuration Interface 2 5-10 www.newrocktech.com...
MX100E SIP-ISDN Gateway Series User Manual Table 5-8 ISDN Configuration Parameters Name Description Name Display the name of an ISDN interface. Enable Enable an ISDN interface. Application Collecting CDPN Choose a collecting mode: Overlap or En-bloc. A signalling channel. The default value is timeslot 16 for E1 services and timeslot 24 D channel for T1 services.
User Manual MX100E SIP-ISDN Gateway Series Name Description Set the duration, in the unit of seconds, minutes, hours, or days. After that, you can click BERT Start to view the progress bar and the Stop button, as shown in the following figure. You can click Stop to cancel the testing process.
MX100E SIP-ISDN Gateway Series User Manual Figure 5-10 Configuration Interface for Routing Table Click Help to open the illustrative interface for routing configuration The routing table with 500 rules in capacity provides two functions including digit transformation and call routing assignment. Here are the general rules applied by gateways when executing the routing table. Rules must be filled out without any blank at the beginning of each line;...
User Manual MX100E SIP-ISDN Gateway Series Source Number ROUTE Destination [Parameter] The format of number transformation is Source Number Replacement Method For example: FXS 021 REMOVE 3 means remove the prefix 021 of the called number for calls from the IP. The format of routing rules is: Source Number...
MX100E SIP-ISDN Gateway Series User Manual Table 5-10 Number Transformations Processing Mode Description and Example Keep number. The positive number behind KEEP means to keep several digits in front of the number; the negative number means to keep several digits at the end of the number. KEEP Example: IP 02161202700 KEEP -8 Keep the last 8 digits of the called number 02161202700 for calls from IP.
User Manual MX100E SIP-ISDN Gateway Series Processing Mode Description and Example Designate the use of codec, such as PCMU/20/16, where PCMU denotes G.711, /20 denotes RTP package interval of 20 milliseconds, and /16 denotes echo cancellation with 16 milliseconds window. PCMU/20/0 should be used if echo cancellation is not required to activate.
MX100E SIP-ISDN Gateway Series User Manual Selecting an E1 line based on calls from the IP network. Replacing the calling party number section of an IP call with a shared number. Permitting the IP call with the number only in the calling party number section, not other ID ...
User Manual MX100E SIP-ISDN Gateway Series This table is designed to ensure the safe use of gateways. Administrators can add the authorized IP addresses to this table, and the gateways will only process the information from authorized IP addresses. If the IP table is empty, the gateways will not perform IP address-based message filtering. For example: the gateway will only process the messages from 202.96.209.133 after adding 202.96.209.133 to its IP table.
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MX100E SIP-ISDN Gateway Series User Manual Digit map Description Inter-digit timer If a subscriber hasn’t dialed the next number key from the time of dialing the last number key to the set time by this parameter, the gateways will consider that the subscriber has ended dial-up and call out the dialed number.
User Manual MX100E SIP-ISDN Gateway Series 8[1-9] xxxxxx 80[1-9] xxxxx 800xxxxxxx 4[1-9] xxxxxx 40[1-9] xxxxx 400xxxxxxx xxxxxxxxxx.T 5.4.5 System After login, click the label of Advanced > System to open this interface. Figure 5-13 System Advanced Configuraiton Interface Table 5-13 Advanced System Configuration Parameters Name Description NAT traversal...
MX100E SIP-ISDN Gateway Series User Manual Name Description NAT IP address This parameter must be filled when using static NAT traversal, in which IAD works under LAN and the WAN address is fixed. The WAN address should be filled in this field, which will be used in SDP.
User Manual MX100E SIP-ISDN Gateway Series 5.4.7 White List After login, click Advanced > White list tab to open this interface. Figure 5-15 White List Configuration Interface Procedures for configuring the whitelist are as follows (the Web management configuration is used as an example): Step1 Click Add.
MX100E SIP-ISDN Gateway Series User Manual Table 5-15 Media Stream Configuration Parameters Name Description Min. RTP port The minimum value of UDP ports for RTP transmission and receiving, and the parameter must be greater than or equal to 3000. The value is recommended to be equal or greater than 10000. Note: each phone call will occupy RTP and RTCP ports.
User Manual MX100E SIP-ISDN Gateway Series Figure 5-17 SIP Related Configuration Interface Table 5-16 SIP Related Configuration Parameter Name Description SIP related configuration PRACK Determine whether to activate Reliable Provisional Responses. (RFC 3262) Choose to activate session refresh (Session Timer, RFC 4028). By default, session Session timer timer is not activated.
MX100E SIP-ISDN Gateway Series User Manual Name Description Calling party number in call Under call forwarding, the calling party number sent can be choose from Originating transfer number or Forwarding number being set for sending, the default is Forwarding number. For example: the subscriber line 2551111 on the gateway activates call forwarding feature and set the destination to 3224422.
User Manual MX100E SIP-ISDN Gateway Series Name Description Retransmit timer Set the amount of overtime on response after transmission of Radius message, the default is 3 seconds. The retransmission will be performed If no response is given after the timeout. Retransmit times Set the times of retransmission of Radius message when no response is received default is 3 times.
MX100E SIP-ISDN Gateway Series User Manual Name Description Encryption key You may obtain it from service provider. 5.4.12 Tones After login, click the label of Advanced > Tones to open this interface. Figure 5-20 Tones Configuration Interface Table 5-19 Tones Configuration Parameters Name Description Country/region...
User Manual MX100E SIP-ISDN Gateway Series 5.5 Status In case of full configurations, the MX100E has one 4T1/E1 card, with four interfaces numbering ISDN1 to ISDN4 from left to right. Users can view the ISDN calling state on the interface in usage. The calling information about ISDN (1) is used as an example.
MX100E SIP-ISDN Gateway Series User Manual Figure 5-22 System Status Interface Table 5-21 System Status Parameters Name Description Login User Info Show the IP address and jurisdiction of login user. The numbers following the IP address show the online jurisdiction of the user: 1- administrator; 2 - operator; 3 – viewer. The viewer can only read the configuration, but is not allowed to modify it.
User Manual MX100E SIP-ISDN Gateway Series Figure 5-23 Call Message Interface 5.6.3 ISDN Status After login, click Logs > ISDN Status tab to open this interface. Figure 5-24 ISDN Status Interface Table 5-22 ISDN Status Parameters Name Description ISDN Group ID The ID of an ISDN group.
MX100E SIP-ISDN Gateway Series User Manual Name Description State. IS indicates the in-service state. state OOS indicates the out-of-service state. MOOS indicates the manually taken-out-of service state, i.e. the backup signaling channel is disabled. Int Id The ID of an interface card, which is 0. Two sides of the ISDN: user and network side, which must be set in pairs, with one side being side User and the other side being Network.
User Manual MX100E SIP-ISDN Gateway Series Figure 5-25 System Startup Interface 5.6.5 Manage Log After login, click the label of Logs > Manage Log to open this interface. Log files can be downloaded through this interface. Figure 5-26 Manage Log Interface Table 5-23 Manage Log Parameters Name Description...
MX100E SIP-ISDN Gateway Series User Manual Step3 Click Save, and select path to save. Step4 The user may review the log from the server. 5.7 System Tool 5.7.1 Change Password After login, click Tools to open this interface. Only administrator is entitled to change the password of login.
User Manual MX100E SIP-ISDN Gateway Series Figure 5-28 Configuration Export Interface 5.7.3 Configuration Import After login, click Tools > Import data tab to open this interface. Operating procedure is the same as that of software upgrade. Figure 5-29 Configuration Import Interface 5.7.4 Software Upgrade After login, click Tools >...
MX100E SIP-ISDN Gateway Series User Manual Step1 Obtain the upgrade files (tar.gz file), and save the file onto a local computer. Step2 Click Tools > Upgrade to access to the page of software upgrade. Figure 5-30 Interface of Upgrade Step3 Click Browse to select the upgrade files. Step4 Click Next when the following interface appears, and start uploading the upgrade files to the gateway.
User Manual MX100E SIP-ISDN Gateway Series Figure 5-32 Upgrade Interface Step6 The following prompt appears during the upgrade. Figure 5-33 Prompt of Upgrade Process A few minutes are needed to upgrade the gateway. Don’t operate the gateway during this period. Step7 After success in upgrade, the following dialog will appear, click OK.
MX100E SIP-ISDN Gateway Series User Manual them in many deployment situations. 5.7.6 Software Restart After login, click Tools > Restart to restart the gateway, making modified configuration come into effect. 5.7.7 System Reboot After login, click Tools > Reboot to restart the gateway. As this is a system wide reset, it takes longer time.
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