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New Rock Technologies MX series User Manual

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New Rock Technologies,Inc.
MX Voice-Fax Gateway Series

User Manual

http://www.newrocktech.com
Tel: 021-61202700
Fax: 021-61202704
Document Version: MC0-E001-N

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  • Page 1: User Manual

    New Rock Technologies,Inc. MX Voice-Fax Gateway Series User Manual http://www.newrocktech.com Tel: 021-61202700 Fax: 021-61202704 Document Version: MC0-E001-N...

  • Page 2: Table Of Contents

    Contents 1 Overview ..............................1-1 1.1 Product Introduction ............................1-1 1.2 Functions and Features ............................. 1-2 1.3 Equipment Structure ............................1-3 1.3.1 MX8 ................................ 1-3 1.3.2 MX60 ..............................1-4 1.3.3 MX100-AG .............................. 1-7 1.3.4 MX120 1U ............................... 1-8 1.3.5 MX120 2U ............................. 1-11 2 Parameter Setting ............................
  • Page 3 2.6.8 Call progress tone plan ......................... 2-34 2.6.9 Feature codes ............................2-35 2.7 Status ................................2-37 2.7.1 Call status ............................. 2-37 2.7.2 Call history on FXS ..........................2-37 2.7.3 Call history on FXO ..........................2-38 2.7.4 SIP message count ..........................2-38 2.8 Logs .................................
  • Page 4 Contents of Figure Figure 1-1 MX8 Front Panel ............................. 1-3 Figure 1-2 MX8 Back Panel ............................. 1-4 Figure 1-3 MX60 Front Panel ........................... 1-5 Figure 1-4 Schematic Diagram of MX60 Subscriber Line Connection ..............1-6 Figure 1-5 MX60 Back Panel ........................... 1-6 Figure 1-6 MX100-AG Front Panel ..........................
  • Page 5 Figure 2-31 Interface of System Starup ......................... 2-41 Figure 2-32 Interface of Manage Log ........................2-41 Figure 2-33 Interface for password changing ......................2-42 Figure 2-34 Interface of export data ........................2-43 Figure 2-35 Interface of import data ........................2-43 Figure 2-36 Interface of upgrade ...........................
  • Page 6 Contents of Table Table 1-1 Differences Between MX Gateway Series ....................1-1 Table 1-2 Common Configuration Combination of MX8................... 1-3 Table 1-3 Description of MX8 Front Panel ....................... 1-3 Table 1-4 Description of MX8 Back Panel ....................... 1-4 Table 1-5 Configuration Description of Analog Line Interfaces for All MX8 Models ..........1-4 Table 1-6 Configuration combination of MX60 ......................
  • Page 7 Table 2-18 Media stream configuration parameter ....................2-25 Table 2-19 SIP related configuration parameter ....................2-27 Table 2-20 Subscriber-line characteristics configuration parameter ..............2-28 Table 2-21 Trunk line characteristics configuration parameter ................2-30 Table 2-22 Configuration parameter of Radius call logs ..................2-32 Table 2-23 Encryption configuration parameters ....................

  • Page 9: Overview

    MX Gateways are suitable for placement on office desktops or installation on walls in the corridor and racks in the equipment room. MX Series includes MX8, MX60, MX100 and MX120 subseries. Their features are similar with the main differences as follows:...

  • Page 10: Functions And Features

    Support polarity inverse detection and busy tone detection;  Support three-way calling;  Compatible with unified communication solutions, such as CallManager, OCS and Asterisk;  Support multiple local and remote maintenance & management modes such as Web, Telnet,  auto-provision, and TR069/TR104/TR106 clinet. New Rock Technologies, Inc.

  • Page 11: Equipment Structure

    Power indicator (PWR), Light-on indicates that it has been powered. Steady on indicates valid Ethernet link, flashing indicates Ethernet activities (receiving and/or ② transmitting) Analog subscriber line (FXS) or analog trunk (FXO) interface indicator, Light-on indicates that ③ it is in use. New Rock Technologies, Inc.

  • Page 12: Mx60

    The interface card of MX60 uses a RJ-45 socket and is connected to the distribution panel in equipment room using CAT-5 cables supplied with the unit. It has a built-in 110-220V power module. MX60 offers up to 48 interfaces of FXS/FXO. MX60 supports the following types of configuration. New Rock Technologies, Inc.

  • Page 13: Figure 1-3 Mx60 Front Panel

    Table 1-8 Pin Specifications for MX60 RJ45 Socket Port RJ45 Pin Number Pair Pair Pair Pair Pair Analog line pair TIP1 RING1 TIP2 TIP3 RING3 RING2 TIP4 RING4 Orange Green Blue Brown Reference color Orange Blue Green Brown white white white white New Rock Technologies, Inc.

  • Page 14: Figure 1-4 Schematic Diagram Of Mx60 Subscriber Line Connection

    USB Interface, reserved for future use ③ Configuration interface (CON), Ethnet lines used for local management and debugging ④ Two Ethernet interfaces: one IP address ⑤ Cooling fan ⑥ AC power socket, 100-240 VAC voltage input ⑦ New Rock Technologies, Inc.

  • Page 15: Mx100-Ag

    Main control module. It offers one 10/100M Ethernet port and one configuration interface (CON). ② and ③ Two interface slots and each can contain one desired type interface card. DO NOT plug or remove the main control module and interface cards of MX100 when equipment is powered on. New Rock Technologies, Inc.

  • Page 16: Mx120 1U

    The device of MX120 1U can hold two interface cards which enable to flexibly configure FXS and FXO ports. And each card equips up to 24 ports. It supports the following configurations: Table 1-15 Configuration Combination of MX120 Models Number of FXS Ports Number of FXO Ports MX120-24FXO MX120-48FXO MX120-40S/8 New Rock Technologies, Inc.

  • Page 17: Figure 1-8 Mx120 Front Panel

    Table 1-17 Pin Specifications for MX120 RJ45 Socket Port RJ45 Pin Number Pair Pair Pair Pair Pair Analog line pair RING TIP1 RING1 TIP2 TIP3 RING3 RING2 TIP4 Orange Green Blue Brown Reference color Orange Blue Green Brown white white white white New Rock Technologies, Inc.

  • Page 18: Figure 1-9 Schematic Diagram Of Mx120 Subscriber Line Connection

    In this mode, LED flashes to display numbers, letters or other patterns in matrix. Please refer to the Appendix: Check List for Operation Status Indication of MX120 System. 1-10 New Rock Technologies, Inc.

  • Page 19: Mx120 2U

    FXO ports. And each card equips up to 24 prots. MX120 2U can provide up to 96 ports. It supports the following configurations: Table 1-21 Configuration Combination of MX120 2U Models Number of FXS Ports Number of FXO Ports MX120-72S MX120-96S New Rock Technologies, Inc. 1-11...

  • Page 20: Figure 1-11 Mx120 2U Front Panel

    Matrix of 6×4 LED status indicator on interface card Four interface slots; each can contain one 24-port interface card. ②③④⑤ Do not plug and remove the interface cards of MX120 when equipment is powered on. 1-12 New Rock Technologies, Inc.

  • Page 21: Figure 1-12 Schematic Diagram Of Mx120 Subscriber Line Connection

    RJ45. The first row on the left matches Line 1-4 respectively from top to bottom, the first row on the right matches Line 21-24 respectively from top to bottom, and the middle rows in the same manner. New Rock Technologies, Inc. 1-13...

  • Page 22: Figure 1-13 Mx120 2U Back Panel

    ④ Two Ethernet interfaces: ETH1 and ETH2, only ETH1 has been set when the equipment is delivered from ⑤ factory, default IP address: 192.168.2.240 Cooling fan ⑥ AC power socket, 100-240 VAC voltage input. ⑦ 1-14 New Rock Technologies, Inc.

  • Page 23: Table 1-26 Meanings Of Mx120 Indicators

    Power on Power Indication Power off System locked and inactive Status Indication Green Flash Normal operation Green No alarms Alarm Red Flash New alarms occurred but not confirmed Indication Alarms existed and all alarm information confirmed New Rock Technologies, Inc. 1-15...
  • Page 24 User Manual MX Voice-Fax Gateway Series 1-16 New Rock Technologies, Inc.

  • Page 25: Parameter Setting

    In Basic > Network, the gateways will automatically obtain the WAN address returned by the access network after the PPPoE service is started and the user name and password are set. Users can dial ## on the gateways to receive the IP address and version of the firmware. New Rock Technologies, Inc.

  • Page 26: Logging On

    If both an administrator and operator have logged in, the administrator may modify the configuration,  while the operator is limited to browsing; When multiple users with the same level of permission log in, the first may modify, while the others  may only browse. New Rock Technologies, Inc.

  • Page 27: Buttons Used On Gateway Management Interface

    The configuration takes effect after the system is restarted will appear on the interface. Subscribers can click Restart on the Tool page to restart. 2.3 Basic Configuration 2.3.1 Network After login, click Basic > Network tab to open the configuration interface. New Rock Technologies, Inc.

  • Page 28: Figure 2-2 Network Configuration Interface

    Enable Activate DNS service. Primary Server If DNS service is activated, the network IP address of the preferred DNS server must be entered, and there is no default value. New Rock Technologies, Inc.

  • Page 29: System Configuration

    (GMT+07:00) Bangkok  (GMT+08:00) Beijing  (GMT+09:00) Tokyo  (GMT+10:00) Canberra  (GMT+10:00) Adelaide  (GMT+11:00) Magadan  (GMT+12:00) Auckland  2.3.2 System Configuration After login, click Basic > System tab to open the configuration interface. New Rock Technologies, Inc.

  • Page 30: Figure 2-3 System Configuration Interface

    (eg. platform). DTMF on-time This parameter sets the on time (in ms) of DTMF signal sent from Line port. The default value is 100 ms. The duration time range is 80 ~ 150 ms. New Rock Technologies, Inc.

  • Page 31: Sip Configuration

    “:”. It has no default value. The register server address can be an IP address or a domain name. When a domain name is used, you must activate DNS service and configure DNS server parameters on the network-configuration page. New Rock Technologies, Inc.

  • Page 32: Mgcp Configuration

    The gateways use SIP protocol by default. When the gateways need to interface with MGCP protocol -based softswitch platform, set the relevant parameters here. After login, click Basic > MGCP tab to open the configuration interface. New Rock Technologies, Inc.

  • Page 33: Figure 2-5 Mgcp Configuration Interface

    2 is set to aaln/2 and line 3 is set to aaln/3, the gateways will register to the call agent in aaln/* without the need of registering the lines individually. Allowed: the gateways will use a wildcard in registering without prefix.  New Rock Technologies, Inc.

  • Page 34: Foip

    2.3.5 FoIP After login, click the label of Basic > FoIP to open this interface. Figure 2-6 Fax configuration interface Table 2-8 Fax configuration parameters Name Description Transparent and T.30 Transparent  2-10 New Rock Technologies, Inc.

  • Page 35: Routing

    The maximum number of rules that can be stored in gateways is 250. Each rule can hold up to 32 numbers and 38 characters. The total length of dialing rules table (the total length of all dialing rules) can be up to 2280 bytes. The following provides descriptions of typical rules: New Rock Technologies, Inc. 2-11...

  • Page 36: Table 2-9 Description Of Dialing

    Send away when the set number, like 17911, is received. Dial rules by default as follows: 01[3-5, 8] xxxxxxxxx 010xxxxxxxx 02xxxxxxxxx 0[3-9] xxxxxxxxxx 11[0, 2-9] 111xx 123xx 95xxx 100xx 1[3-5, 8] xxxxxxxxx [2-3, 5-7] xxxxxxx 8[1-9] xxxxxx 80[1-9] xxxxx 800xxxxxxx 4[1-9] xxxxxx 40[1-9] xxxxx 2-12 New Rock Technologies, Inc.

  • Page 37: Routing Table

    Click Help to open the illustrative interface for routing configuration. The routing table with 500 rules in capacity provides two functions including digit transformation and call routing assignment. Here are the general rules applied by gateways when executing the routing New Rock Technologies, Inc. 2-13...

  • Page 38: Table 2-10 Routing Table Format

    Note: Number matching follows the principle of minimum matching. For example: x matches any number with at least one digit; xx matches any number with at least two-digit; 12x matches any number with at least 3-digit starting with 12. 2-14 New Rock Technologies, Inc.

  • Page 39: Table 2-11 Number Transformations

    REPLACE 2680000 [222.34.55.1] CPNX. ROUTE For calls from IP address 222.34.55.1, calling party number is replaced by 2680000, and then the call is routed to FXS (Phone) port 2 with the new calling party number. New Rock Technologies, Inc. 2-15...

  • Page 40: Table 2-12 Routing Destination

    IP 800[0-1] ROUTE FXO 1-2/R Select a port in round robin order. ROUTE IP Route a call to the SIP proxy server Example: FXS 021 ROUTE IP 228.167.22.34:5060 228.167.22.34:5060 is the IP address of the platform. 2-16 New Rock Technologies, Inc.

  • Page 41: Application Examples Of Routing Table

    Namely, the first FXS (Phone) port is selected firstly when it is available, otherwise the 2nd port is selected. Outbound Call Barring Restrict users to from dialing certain telephone numbers, such as an international call. Examples are as follows: New Rock Technologies, Inc. 2-17...

  • Page 42: Ip Table

    For example: The gateway will only process the messages from 202.96.209.133 after adding 202.96.209.133 to its IP table. 2.5 Line Configuration 2.5.1 FXS Phone Number After login, click Line > FXS phone number tab to open the configuration interface. 2-18 New Rock Technologies, Inc.

  • Page 43: Fxo Phone Number

    Batch mode is not used. 2.5.3 Subscriber Line Features This page is only used for configuring gateways with subscriber lines (FXS port). After login, click Line > Feature tab to open the configuration interface. New Rock Technologies, Inc. 2-19...

  • Page 44: Figure 2-12 Configuration Interface For Subscriber Line Features

    Note:Tone files are stored in the flash memory and the gateway automatically download the tone files from FTP server after power on. Speed dials Select if the Speed dials is activated on this line. By default, this is not selected. 2-20 New Rock Technologies, Inc.

  • Page 45: Trunk Line Features

    Select if 3-way service is activated, and by default this is not selected. 2.5.4 Trunk Line Features This page is only used for configuring gateways with trunks (FXO port). After login, click Line > Trunk tab to open the configuration interface.. New Rock Technologies, Inc. 2-21...

  • Page 46: Feature Batch

    If unselected, the system sends a 200 OK message to the platform after off hook on the Line port. Also see Answer delay on page Advanced > Trunk. 2.5.5 Feature Batch After login, click Line > Feature Batch to open this interface. 2-22 New Rock Technologies, Inc.

  • Page 47: Trunk Batch

    Seen in Subscriber Line Features. 2.5.6 Trunk Batch After login, click Line > Trunk Batch to open this interface. Figure 2-15 Trunk Batch configuration interface New Rock Technologies, Inc. 2-23...

  • Page 48: Advanced Configuration

    NAT IP Address: Apply NAT address into the transmitted SDP;  Local IP Address: Apply the gateway’s IP address into the transmitted SDP.  Note: The parameter should come into effect only on condition that gateway successfully obtained NAT address. 2-24 New Rock Technologies, Inc.

  • Page 49: Media Stream

    This parameter specifies the quality assurance of services with different priorities. The default value is 0x0C. E.g: TOS=0xB8 indicates level 5 that has no reliability requirement. Min. Jitter buffer RTP Jitter Buffer is constructed to reduce the influence brought by network jitter. This default value is 3. New Rock Technologies, Inc. 2-25...

  • Page 50: Sip Related Configuration

    Parameter line: Via, From, To, Contact, Csq, Content-length, Max-forward, Content-type, White Space, and SDP etc. MX gateways provide good flexibility in content setting in order to improve compatibility with the SIP register server. After login, click the label of Advanced > SIP to open this interface. 2-26 New Rock Technologies, Inc.

  • Page 51: Figure 2-18 Sip Related Configuration Interface

    Choose whether to apply Sub domain name or Outbound proxy to To header field, the default is Sub domain name. Address in Call ID Choose whether to fill Call ID field with Host name or Local IP address, the default is Local IP field address. New Rock Technologies, Inc. 2-27...

  • Page 52: Characteristics Of Subscriber Line

    Set the voice volume gain toward the IP side, the default is 0. Taking decibel as the unit, setting range is -3 ~ +3 decibels. -3 means declining of 3 decibels; +3 denotes the amplification of 3 decibels. 2-28 New Rock Technologies, Inc.
  • Page 53 It’s essential to understand whether the phone supports the indicators and lighting method when selecting the lighting method. New Rock Technologies, Inc. 2-29...

  • Page 54: Characteristics Of Trunk Line

    -3 ~ +9 decibels. -3 means declining of 3 decibels; +3 denotes the amplification of 3 decibels. Gain to PSTN Set the voice volume gain toward PSTN side, the default is -3. Taking decibel as the unit, setting range is -6 ~ +9 decibels. 2-30 New Rock Technologies, Inc.

  • Page 55: Radius Call Logs

    Set the interval time of busy tone, the default is 350 in milliseconds. Detect Default is -23(dB), effective range is -15 ~ -29 (dB). dual-frequency busy tones 2.6.6 Radius call logs After login, click the label of Advanced > RADIUS to open this interface. New Rock Technologies, Inc. 2-31...

  • Page 56: Encryption

    Answered: Set whether to send RADIUS charge message when calls are connected;  Unanswered: Set whether to send RADIUS charge message for unanswered calls.  2.6.7 Encryption After login, click the label of Advanced > Encryption to open this interface. 2-32 New Rock Technologies, Inc.

  • Page 57: Figure 2-22 Encryption Configuration Interface

    Network, and DNS server must be configured. Example: 201.30.170.38:1020 or sbc.com:1020. Signaling port Signaling port assighment of the gateway, the default value is 4660. Signaling port number may be set at will, but can not conflict with other ports of equipment. New Rock Technologies, Inc. 2-33...

  • Page 58: Call Progress Tone Plan

    Indicates the dual–frequency tone consisting of 350 and 440 Hz 480+620/500,0/500 (busy)  Indicates the dual–frequency tone consisting of 480 and 620 Hz, repeated playing with 500 milliseconds on and 500 milliseconds off. Note: 0/500 indicates 500 milliseconds mute. 440/300,0/10000,440/300,0/10000  2-34 New Rock Technologies, Inc.

  • Page 59: Feature Codes

    The function key for determining the phone number of this subscriber line, with default of #00. number By dialing this key, your will hear the phone number of the subscriber line voiceed by the gateway. New Rock Technologies, Inc. 2-35...
  • Page 60 The prefix number for applying abbreviated dialing **. The said prefix should be added ahead of abbreviated dialing numbers when using abbreviated dialing User operation: off hook → dial the prefix number of abbreviated dialing(**)and dial abbreviated dialing number (20). 2-36 New Rock Technologies, Inc.

  • Page 61: Status

    The call state includes Idle, Ooutpusling, Ring, Entering number, In progress, Ring back, Talk, Near end hung up, Far end hung up, and Timeout. 2.7.2 Call history on FXS After login, click Status > Call history on FXS to open this interface. New Rock Technologies, Inc. 2-37...

  • Page 62: Call History On Fxo

    After login, click the label of Status > Call history on FXO to open this interface. Figure 2-27 Interface of call on FX0 2.7.4 SIP message count After login, click Status > SIP message count to open this interface. Figure 2-28 Interface of SIP message count 2-38 New Rock Technologies, Inc.

  • Page 63: Logs

    1; others are 3; also, when more than one operator logs in at the same time, the first one’s permission is 2, others are 3. For example: Login User Info >>>>> 1） 192.168.2.247 1 New Rock Technologies, Inc. 2-39...

  • Page 64: Call Message

    Show the voice channel related to the calls. For example: Rtp Context Info >>>>> 3） created， call =e011 2.8.2 Call Message After login, click Logs > Call Message to open this interface. Figure 2-30 Call Message interface 2-40 New Rock Technologies, Inc.

  • Page 65: System Starup

    Note: Log level should be set to 4 or lower when gateway is used in normal operation, avoiding reducing the system performance. System log server Set the IP address of the system log server. Local log port The port used to send logs. Log server IP address of debugging log server. New Rock Technologies, Inc. 2-41...

  • Page 66: Tools

    Operator password > password. Figure 2-33 Interface for password changing 2.9.2 Export data After login, click Tools > Export data to open this interface. The download procedure is similar to the 2-42 New Rock Technologies, Inc.

  • Page 67: Import Data

    After login, click Tools>Import data to open this interface. Operating procedure is the same as that of software upgrade. Figure 2-35 Interface of import data 2.9.4 Upgrade After login, click Tools > Upgrade to open this interface. The software upgrad procedure is presented as below: New Rock Technologies, Inc. 2-43...

  • Page 68: Figure 2-36 Interface Of Upgrade

    Step2 Click Tools > Upgrade to access to the page of software upgrade. Figure 2-36 Interface of upgrade Step3 Click Browse to select the upgrade files. Figure 2-37 Interface of file upload Step4 Click Upload. Step5 Uploading will be completed in about 30 seconds, then click Next. 2-44 New Rock Technologies, Inc.

  • Page 69: Figure 2-38 Upgrade Interface

    Step6 The following prompt appears during the upgrade. Figure 2-39 Screen of upgrade process A few minutes are needed to upgrade the gateway. Don’t operate the gateway during this period. Step7 After success in upgrade, the following dialog will appear, click Confirm. New Rock Technologies, Inc. 2-45...

  • Page 70: Restore Factory Settings

    After login, click Tools > Restart to restart the gateway, making modified configuration come into effect. In most cases, there is no need to reset the gateway, and the modified parameters will come into  effect upon confirming the Submit. 2-46 New Rock Technologies, Inc.

  • Page 71: System Reboot

    After login, click Tools > Ethereal capture to open this interface. You are allowed to capture up to three IP voice data files, each with up to 2M bytes. The data files are stored on the gateway in dump.cap format under catalog /var/log. New Rock Technologies, Inc. 2-47...

  • Page 72: Version Information

    After login, click Version info to view the gateway hardware and software version information. Figure 2-43 Interface of Version info 2.11 Logout After login, click the Logout at top right to exit the gateway management system and return to the login interface. 2-48 New Rock Technologies, Inc.

  • Page 73: Appendix

    The gateway is in progress of system software upgrade. Please guarantee stable power supply and do not conduct other operations during this period. The application software of gateway has been exited. If it can not be restored by rebooting the system, please contact your local distributor for further diagnosis. New Rock Technologies, Inc.

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