Toner Rubs Off - Lexmark MS810 Series User Manual

Troubleshooting
Action
Step 2
Replace the imaging unit, and then resend the print job.
Did the toner fog or background shading disappear from the prints?

Toner rubs off

Leading edge
ABC
DEF
Trailing edge
Action
Step 1
From the Paper menu on the printer control panel, check the paper type,
texture, and weight.
Do the paper type, texture, and weight match the paper loaded in the
tray?
Step 2
Resend the print job.
Does the toner still rub off?
Toner specks appear on prints
Action
Replace the imaging unit, and then resend the print job.
Do toner specks appear on prints?
Yes No
The problem is solved. Contact
support.
Yes No
Go to step 2. Specify the paper type,
texture, and weight
from the tray settings
to match the paper
loaded in the tray.
Contact customer The problem is solved.
support.
Yes No
Contact customer The problem is solved.
support.
330
customer