Lucent Technologies Merlin Communications System User Manual page 16

You use fixed buttons on your voice terminal to put calls
on hold and transfer them to other people.
Putting Calls on HoId
After you put a call on hold, you can hang up your
handset or touch a line button to take another call.
When you put a call on hold, a green light flashes next
to the line button. Your voice terminal beeps every 60
seconds to remind you of the held call.
You can also put a call on Exclusive Hold so no one
at another voice terminal can pick up the call.
To program an Exclusive Hold button:
Label the button Exclusive Hold and follow these
steps:
•
T P
Exclusive
Hold
•
T P
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To put a call on hold, then retrieve it:
1 To put a call on hold, touch Hold.
2 To take a call off hold, touch the line button of the
held call.
To put a call on Exclusive Hold, then retrieve it:
1 To put a call on Exclusive Hold, touch Exclusive
Hold.
2 Take the call off Exclusive Hold by touching
Speakerphone (or Speaker) or by touching the line
button of the held call. This can only be done from
the voice terminal that put the call on Exclusive
Hold.
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