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ThinkPad S440 User Manual

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User Guide

ThinkPad S440

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  • Page 1: User Guide

    User Guide ThinkPad S440...
  • Page 2 Notes: Before using this information and the product it supports, be sure to read and understand the following: • Safety, Warranty, and Setup Guide • Regulatory Notice • “Important safety information” on page vi • Appendix D “Notices” on page 135 ®...

  • Page 3: Table Of Contents

    Special keys ....Chapter 5. Recovery overview ..55 Using the ThinkPad pointing device ..Recovery overview for the Windows 7 operating Power management .
  • Page 4 Getting help and service ... ThinkPad OneLink Dock ... Using diagnostic programs ..
  • Page 5 Battery recycling information for the European Trademarks ....Union ....Appendix E.
  • Page 6 User Guide...

  • Page 7: Read This First

    Read this first Be sure to follow the important tips given here to get the most use and enjoyment out of your computer. Failure to do so might lead to discomfort or injury, or cause your computer to fail. Protect yourself from the heat that your computer generates. When your computer is turned on or the battery is charging, the base, the palm rest, and some other parts may become hot.

  • Page 8: Important Safety Information

    Protect your computer and data when moving it. Before moving a computer equipped with a hard disk drive, do one of the following, and ensure that the power button is off or is blinking: • Turn it off. • Put it in sleep mode. •...

  • Page 9: Conditions That Require Immediate Action

    Conditions that require immediate action Products can become damaged due to misuse or neglect. Some product damage is serious enough that the product should not be used again until it has been inspected and, if necessary, repaired by an authorized servicer. As with any electronic device, pay close attention to the product when it is turned on.

  • Page 10: Power Cords And Power Adapters

    that the power is turned off and that the product is unplugged from any power source. If you have any questions or concerns, contact the Customer Support Center. Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are required for your safety.

  • Page 11: Extension Cords And Related Devices

    To prevent possible overheating, do not cover the power adapter with clothing or other objects when the power adapter is plugged into an electrical outlet. Extension cords and related devices Ensure that extension cords, surge protectors, uninterruptible power supplies, and power strips that you use are rated to handle the electrical requirements of the product.

  • Page 12: External Devices

    Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. External devices CAUTION: Do not connect or disconnect any external device cables other than USB cable while the computer power is on;...

  • Page 13: Heat And Product Ventilation

    Lithium coin-cell battery notice DANGER Danger of explosion if battery is incorrectly replaced. When replacing the lithium coin-cell battery, use only the same or an equivalent type that is recommended by the manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.

  • Page 14: Electrical Current Safety Information

    For your safety, always follow these basic precautions with your computer: • Keep the cover closed whenever the computer is plugged in. • Regularly inspect the outside of the computer for dust accumulation. • Remove dust from vents and any perforations in the bezel. More frequent cleanings might be required for computers in dusty or high-traffic areas.

  • Page 15: Using Headphones Or Earphones

    LCD notice CAUTION: The liquid crystal display (LCD) is made of glass, and rough handling or dropping the computer can cause the LCD to break. If the LCD breaks and the internal fluid gets into your eyes or on your hands, immediately wash the affected areas with water for at least 15 minutes;...
  • Page 16 Save these instructions. User Guide...

  • Page 17: Chapter 1. Product Overview

    This section introduces the computer hardware features to give you the basic information you need to start using the computer. Front view Figure 1. Front view Camera NFC logo (on some models) Microphones ThinkPad trackpad Power button M.2 solid-state drive Fingerprint reader Fan louvers © Copyright Lenovo 2013...
  • Page 18 TrackPoint pointing stick ThinkPad trackpad The keyboard contains the ThinkPad pointing device. Pointing, selecting, and dragging are all part of a single process that you can perform without moving your fingers from a typing position. For more information, see “Using the ThinkPad pointing device” on page 26.

  • Page 19: Right-Side View

    NFC logo (on some models) If your computer comes with the near-field-communication (NFC) card, the NFC logo is on the ThinkPad trackpad. For more information about the NFC feature, see “Using the NFC connection” on page 34. M.2 solid-state drive An M.2 solid-state drive is available in some models.
  • Page 20 Media-card-reader slot Depending on the model, the computer might have a media-card-reader slot. Insert your flash media card into this slot to read the data on the card. The media-card-reader slot supports the following cards: • MultiMediaCard (MMC) • Secure Digital (SD) card •...

  • Page 21: Left-Side View

    When the ac power adapter is connected to the ac power connector, it provides ac power to the computer and charges the battery. When a supported ThinkPad OneLink Dock or ThinkPad OneLink Pro Dock is connected to the Lenovo OneLink connector, it can not only extend the computer capabilities but also provide ac power to the computer and charge the battery.

  • Page 22: Bottom View

    The Ethernet connector has two indicators that show the status of the network connection. When the upper-left indicator is solid green, it indicates that the computer connects to a LAN and a session with the network is available. When the upper-right indicator blinks yellow, it indicates that data is being transmitted. Always-on USB connector (USB 3.0) By default, the Always-On USB connector enables you to charge some mobile digital devices and smartphones in the following situations:...

  • Page 23: Status Indicators

    Some models have a solid-state drive for data storage. The solid-state drive makes your computer light and fast. Note: The hidden service partition is the reason why there is less free space than expected on your hard disk drive or solid-state drive. This reduction is more noticeable on the solid-state drive because of its smaller capacity.

  • Page 24: Locating Important Product Information

    When the Camera-status indicator is on, the camera is in use. System-status indicators The illuminated dots in the ThinkPad logo on the outer lid of your computer and on the palm rest show the system status of your computer: • Blinks for three times: The computer is initially connected to the power.

  • Page 25: Fcc Id And Ic Certification Number Label

    The following figure shows the location of the machine type and model of your computer: FCC ID and IC Certification number label There is no FCC ID or IC Certification number for the wireless communication card shown on the enclosure of the computer. The FCC ID and IC Certification number label is affixed on the card installed in the wireless-communication-card slot of the computer.

  • Page 26: Certificate Of Authenticity Label

    To remove the wireless LAN card for repair or replacement, see “Replacing a Mini PCI ExpressCard for wireless LAN connection” on page 70. Note: Use only Lenovo-authorized wireless communication card for the computer. If you install an unauthorized wireless communication card that is not approved for use in your computer, an error message will be displayed and the computer will beep when you turn on the computer.

  • Page 27: Features

    • Camera • Multi-touch technology (on some models) Keyboard • 6-row keyboard • Fn key • ThinkPad pointing device (TrackPoint pointing device and ThinkPad trackpad) Interface • 4-in-1 media card reader • Combo audio connector • HDMI connector • RJ45 Ethernet connector •...

  • Page 28: Specifications

    Wireless features • Integrated wireless LAN • Integrated Bluetooth • NFC (on some models) Security features Fingerprint reader Specifications This section lists the physical specifications for your computer. Size • Width: 333 mm (13.11 inches) • Depth: 225 mm (8.86 inches) •...

  • Page 29: Lenovo Programs

    – Storage: 5.0°C to 43.0°C (41°F to 109°F) – At altitudes above 2438 m (8000 ft) – Maximum temperature when operating under the unpressurized condition: 31.3°C (88°F) Note: When you charge the battery pack, its temperature must be at least 10°C (50°F). •...
  • Page 30 Table 1. Programs in the Lenovo ThinkVantage Tools program (continued) Program Icon name Client Security Solution Enhanced Security Communications Utility Web Conferencing Lenovo Fingerprint Manager Fingerprint Reader Lenovo QuickCast Lenovo QuickCast Lenovo QuickControl Lenovo QuickControl Lenovo Solution Center System Health and Diagnostics Password Manager Password Vault Power Manager...

  • Page 31: Accessing Lenovo Programs On The Windows 8 Or Windows 8.1 Operating System

    Table 2. Programs in Control Panel (continued) Program Control Panel section Green text in Control Panel Message Center Plus Programs Messages from Lenovo Password Manager System and Security Lenovo - Password Vault User Accounts and Family Safety Power Manager Hardware and Sound Lenovo - Power Controls System and Security Recovery Media...
  • Page 32 • Access Connections (Windows 7) The Access Connections program is a connectivity assistant program for creating and managing location profiles. Each location profile stores all the network and Internet configuration settings needed for connecting to a network infrastructure from a specific location such as a home or an office. By switching between location profiles as you move your computer from place to place, you can quickly and easily connect to a network with no need to manually reconfigure your settings and restart the computer each time.
  • Page 33 • Active Protection System (Windows 7, Windows 8, and Windows 8.1) The Active Protection System program protects your hard disk drive when the shock sensor inside your computer detects a condition that could damage the drive, such as system tilt, excessive vibration, or shock.
  • Page 34 User Guide...

  • Page 35: Chapter 2. Using Your Computer

    “Registering your computer” on page 19 • “Frequently asked questions” on page 19 • “Special keys” on page 24 • “Using the ThinkPad pointing device” on page 26 • “Power management” on page 28 • “Connecting to the network” on page 31 •...
  • Page 36 Can I get my user guide in another language? • To download the user guide in another language, go to: http://www.lenovo.com/support. Then follow the instructions on the screen. How do I use battery power more effectively when I am on the go? •...

  • Page 37: Using The Multi-Touch Screen

    • “Installing a new operating system” on page 79 • “Computer stops responding” on page 101 • “Power problems” on page 114 Using the multi-touch screen This topic provides instructions on how to use the multi-touch screen that is available on some models. Common touch gestures and mouse actions The following table lists some common touch gestures and the corresponding mouse actions that is applicable to the Windows 7 operating system, Windows 8 operating system, and Windows 8.1 operating...
  • Page 38 Tasks Touch gestures (touch models only) Mouse actions To zoom in Move two fingers farther apart. Press the Ctrl key while scrolling the mouse wheel forward. To rotate an item Put two or more fingers on an If the application supports rotation, item, and then rotate your fingers click the rotation icon.
  • Page 39 Tasks Touch gestures (touch models only) Mouse actions To view the recently used applications Swipe in and out on the left edge. Move the pointer to the top-left corner or select an active application from of the screen, and then move the the list pointer downward along the left edge.

  • Page 40: Special Keys

    Tasks Touch gestures (touch models only) Mouse actions Move the desired icon downward until a tick icon ( ) is displayed, then release your finger. To view the application commands on Right-click an open application. Swipe in from the top or bottom edge. an open application, such as Copy, Save, and Delete, depending on the application...
  • Page 41 Function keys • : Press Fn+Esc to enable or disable the Fn Lock function. When the Fn Lock function is disabled: The Fn Lock indicator is off. To initiate the special function of each key, press the function keys directly. To input F1–F12, you need to press the Fn key and the corresponding function key.

  • Page 42: Using The Thinkpad Pointing Device

    The ThinkPad pointing device consists of the TrackPoint pointing stick and the ThinkPad trackpad . The whole ThinkPad trackpad is an active area sensitive to finger movement. The left click zones and right click zones work as the left and right mouse buttons on a conventional mouse. The scroll zone enables you to scroll Web pages or documents in any direction.
  • Page 43 Using the ThinkPad trackpad The ThinkPad trackpad of your computer supports multi-touch with which you can zoom in, zoom out, scroll, or rotate on the screen while browsing the Internet or reading or editing a document.

  • Page 44: Power Management

    Spend more time unplugged with ThinkPad batteries. Mobility has revolutionized business by enabling you to take your work wherever you go. With ThinkPad batteries, you will be able to work longer without being tied to an electrical outlet.

  • Page 45: Using The Ac Power Adapter

    1. Start Power Manager. 2. Click the Global Power Settings tab. 3. For Low battery alarm or Critically low battery alarm, set the percentage of the power level and set the action. Note: If your computer enters sleep or hibernation mode when the battery is low, but the alarm message has not yet been displayed, the message will be displayed when the computer resumes.

  • Page 46: Maximizing The Battery Life

    Note: To maximize the life of the battery, the computer does not start recharging the battery if the remaining power is greater than 95%. Maximizing the battery life To maximize the life of the battery, do the following: • Use the battery until the charge is completely depleted. •...

  • Page 47: Connecting To The Network

    • Hibernation mode By using this mode, you can turn off your computer completely without saving files or exiting any programs that are running. When the computer enters hibernation mode, all open programs, folders, and files are saved to the hard disk drive or solid-state drive, and then the computer turns off. If you put your computer into hibernation mode with the wake-up function disabled, the computer does not consume any power.

  • Page 48: Using The Wireless Lan Connection

    • If there are restrictions on the use of computer wireless features on an airplane, disable the wireless features of your computer before boarding. Depending on the wireless devices installed on your computer, you might be able to use the following wireless networks: •...

  • Page 49: Using The Bluetooth Connection

    Checking the wireless-LAN connection status You can check the wireless-LAN connection status through the wireless-network-connection-status icon in the Windows notification area. The more bars encompassed, the better the signal is. For the Windows 7 operating system, you also can check the Access Connections gauge, the Access Connections status icon, or the Access Connections wireless status icon in the Windows notification area.

  • Page 50: Presentations And Multimedia

    – For Windows 8.1: Click Settings ➙ Change PC settings ➙ Network ➙ Radio devices. 3. Slide the NFC switch to the right to enable the NFC feature. If you still cannot enable the NFC feature, check the NFC device setting in the ThinkPad Setup program by doing the following: 1.

  • Page 51: Using An External Monitor

    2. Click Display for further configuration. Using an external monitor Note: When you connect an external monitor, a video interface cable with a ferrite core is required. Your computer can support a maximum video resolution of up to1920 x 1200 (with an external monitor connected to the HDMI connector) or up to 2560x1600 (with an external monitor connected to the HDMI connector), provided that the external monitor also supports that resolution.

  • Page 52: Using The Extend Desktop Function

    12. Clear the Show compatible hardware check box. 13. Select the correct manufacturer and model for the external monitor. If you cannot find your monitor on the list, stop the installation of this driver and use the driver shipped with your monitor. 14.

  • Page 53: Setting Up A Presentation

    Your projector might have one or more audio-input connectors. To project sound, you will need to attach the combo audio connector on your computer to these connectors, using an audio cable (commercially available). Using the Switchable Graphics feature Some ThinkPad notebook computers support the Switchable Graphics feature. Chapter 2 Using your computer...

  • Page 54: Using Audio Features

    Note: The combo audio connector does not support a conventional microphone. The following table shows which functions of the audio devices attached to the connectors on your computer or the supported ThinkPad OneLink Dock or ThinkPad OneLink Pro Dock are supported. Table 3. Audio feature list Connector Headset with a 3.5 mm...

  • Page 55: Using A Media Card

    Configuring camera settings You can configure the camera settings to meet your needs, such as adjusting the quality of the video output. To configure the camera settings, do the following: • For Windows 7: Start the Communications Utility program and configure the camera settings as desired. •...
  • Page 56 1. Click the triangular icon in the Windows notification area to show hidden icons. Then, right-click the Safely Remove Hardware and Eject Media icon. 2. Select the corresponding item to eject the card from the Windows operating system. 3. Press the card to eject it from your computer. 4.

  • Page 57: Chapter 3. You And Your Computer

    Chapter 3. You and your computer This chapter provides information about accessibility, comfort, and travelling with your computer. Accessibility and comfort Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort. Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform.

  • Page 58: Comfort

    Many ThinkPad product solutions are available to help you modify and expand your computer to best suit your needs. You can find some of these options at http://www.lenovo.com/accessories/services/index.html.

  • Page 59: Traveling With Your Computer

    • When taking off, remember to turn off your computer or put it into hibernate mode. Travel accessories The following is a checklist of items to consider packing when you are going to travel: • ThinkPad ac power adapter • ThinkPad AC/DC Combo Adapter Chapter 3...
  • Page 60 • External mouse, if you are accustomed to using one • Ethernet cable • Extra battery, charged • A quality carrying case that provides adequate cushion and protection • External storage device If you are traveling to another country, you might also want to consider the following items: •...

  • Page 61: Chapter 4. Security

    1. Turn off your computer. Wait for about five seconds, and then turn on the computer again. 2. When the logo screen is displayed, press F1 to start the ThinkPad Setup program. 3. Select Security ➙ Password ➙ Power-on Password by using the directional keys.

  • Page 62: Hard Disk Passwords

    1. Turn off your computer. Wait for about five seconds, and then turn on the computer again. 2. When the logo screen is displayed, press F1 to start the ThinkPad Setup program. 3. Select Security ➙ Password ➙ Hard disk 1 Password by using the directional keys.
  • Page 63 1. Follow steps 1 through 6 in “Setting a hard disk password” on page 46, typing your password to start the ThinkPad Setup program. 2. Type the current user hard disk password in the Enter Current Password field and press Enter.

  • Page 64: Supervisor Password

    It provides the following security features: • If only a supervisor password is set, a password prompt is displayed when you try to start the ThinkPad Setup program. Unauthorized users cannot access the ThinkPad Setup program without the password.

  • Page 65: Hard Disk Security

    Note: You might want to record your password and store it in a safe place. The next time you open the ThinkPad Setup program, you will be prompted to type your supervisor password to proceed. If you forget your supervisor password, Lenovo cannot reset your password. You must take your computer to a Lenovo reseller or a Lenovo marketing representative to have the system board replaced.

  • Page 66: Setting The Security Chip

    • Strengthen access controls • Secure communications Setting the security chip The choices offered on the Security Chip submenu under the Security menu of ThinkPad Setup are as follows: • Security Chip: Activate, inactivate, or disable the security chip. • Security Reporting Options: Enable or disable each security reporting option.

  • Page 67: Using The Fingerprint Reader

    Then follow the instructions on the screen. Tips on using the security chip • Ensure that the supervisor password has been set in ThinkPad Setup. Otherwise anyone can change the settings for the security chip. • If you are using Client Security Solution, handle the security chip by doing the following: –...
  • Page 68 1. Placethe top joint of your fingeron the sensor. 2. Apply light pressure and swipe your finger toward you across the reader in one smooth motion. Do not lift your finger when you are swiping it. Maintaining the fingerprint reader The following actions could damage the fingerprint reader or cause it not to work properly: •...

  • Page 69: Notice On Deleting Data From Your Hard Disk Drive Or Solid-State Drive

    • Your finger is wrinkled. • Your finger is rough, dry, or injured. • Your finger is stained with dirt, mud, or oil. • The surface of your finger is different from when you enrolled your fingerprint. • Your finger is wet. •...

  • Page 70: Using Firewalls

    Using firewalls If your system is preinstalled with a firewall program, it protects against computer Internet security threats, unauthorized access, intrusions, and Internet attacks. It also protects your privacy. For more information about how to use the firewall program, refer to the help information system that comes with the program.

  • Page 71: Chapter 5. Recovery Overview

    Chapter 5. Recovery overview This chapter provides information about the recovery solutions provided by Lenovo on the Windows 7 operating system and the Push Button Reset program on the Windows 8 and Windows 8.1 operating systems. Recovery overview for the Windows 7 operating system This section provides information about the recovery solutions provided by Lenovo on the Windows 7 operating system.

  • Page 72: Performing Backup And Recovery Operations

    To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen. Using recovery media This section provides instructions on how to use recovery media on different operating systems. •...

  • Page 73: Using The Rescue And Recovery Workspace

    • In a protected area of your hard disk drive • On the secondary hard disk drive if a secondary hard disk drive is installed in your computer • On an attached external USB hard disk drive • On a network drive •...

  • Page 74: Creating And Using A Rescue Medium

    If you have backed up your hard disk drive using the Rescue and Recovery program, you can restore the hard disk drive from a Rescue and Recovery backup, even if you cannot start the Windows operating system. • Restore your hard disk drive to the factory default settings The Rescue and Recovery workspace enables you to restore the complete contents of your hard disk drive to the factory default settings.

  • Page 75: Reinstalling Preinstalled Applications And Device Drivers

    • To create a rescue medium on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens. 2.

  • Page 76: Solving Recovery Problems

    You must first make sure that your rescue device is set as the first boot device in the startup device sequence in the ThinkPad Setup program. For detailed information on how to temporarily or permanently change the startup device sequence, see “Startup menu” on page 89.

  • Page 77: Refreshing Your Computer

    A Windows recovery image is preinstalled in the recovery partition on your computer. The Windows recovery image enables you to refresh your computer, or reset your computer to the factory default settings. You can create recovery media as backups or replacement for the Windows recovery image. With the recovery media, you can troubleshoot and fix the problems on your computer even if you cannot start the Windows 8 or Windows 8.1 operating system.

  • Page 78: Using The Advanced Startup Options

    • To perform a complete format, click Fully clean the drive to start the process. The process will take several hours. 4. Follow the instructions on the screen to reset your computer to the factory default settings. Using the advanced startup options With the advanced startup options, you can change the firmware settings of the computer, change the startup settings of the Windows operating system, start the computer from an external device, or restore the Windows operating system from a system image.
  • Page 79 1. Move your pointer to the top-right or bottom-right corner of the screen to display the charms, and click Search. 2. Depending on the operating system, do one of the following: • For Windows 8: Type recovery in the Search field and click Settings. Then click Create a recovery drive. •...
  • Page 80 User Guide...

  • Page 81: Chapter 6. Replacing Devices

    Chapter 6. Replacing devices This chapter provides instructions on how to replace devices for your computer. This chapter contains the following items: • “Static electricity prevention” on page 65 • “Disabling the built-in battery” on page 65 • “Replacing the hard disk drive or solid-state drive” on page 67 •...

  • Page 82: Replacing The Base Cover Assembly

    1. Turn off your computer and disconnect the ac power adapter and all cables from the computer. 2. Turn on your computer. Press F1 to enter ThinkPad Setup when the ThinkPad logo appears. 3. Select Config ➙ Power. The Power submenu is displayed.

  • Page 83: Replacing The Hard Disk Drive Or Solid-State Drive

    4. Install the new base cover assembly and install the screws 5. Turn the computer over again. Connect the ac power adapter and all cables. Replacing the hard disk drive or solid-state drive Before you start, print these instructions. Attention: The hard disk drive is very sensitive. Incorrect handling can cause damage and permanent loss of data.
  • Page 84 4. Remove the screws that secure the hard disk drive or solid-state drive. Note: Depending on the model, your hard disk drive or solid-state drive might look different from the illustrations in this topic. 5. Lift the tab to remove the hard disk drive or solid-state drive out of the computer. 6.

  • Page 85: Replacing A Memory Module

    7. Install the screws to secure the hard disk drive or solid-state drive. 8. Reinstall the base cover assembly. See “Replacing the base cover assembly” on page 66. 9. Turn the computer over again. Connect the ac power adapter and all cables. Replacing a memory module Before you start, print these instructions.

  • Page 86: Replacing A Mini Pci Expresscard For Wireless Lan Connection

    4. If the memory module already is in the memory slot, open the latches on both sides of the slot at the same time , and then remove the memory module . Save the removed memory module for future use. 5.
  • Page 87 DANGER During electrical storms, do not connect the cable to or disconnect it from the telephone outlet on the wall. DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid shock hazard, disconnect the cables before opening the cover of this slot. Attention: Before you start installing a Mini PCI ExpressCard, touch a metal table or a grounded metal object.

  • Page 88: Replacing The Coin-Cell Battery

    6. Align the contact edge of the new PCI Express Mini Card with the corresponding socket. Then insert the new PCI Express Mini Card into the PCI Express Mini Card slot . Secure the card with the screw 7. Connect the antenna cables to the new card as shown in the drawing. 8.
  • Page 89 • Do not drop, crush, puncture, or subject to strong forces. Battery abuse or mishandling can cause the battery to overheat, which can cause gasses or flame to “vent” from the battery pack or coin cell. To replace the coin-cell battery, do the following: 1.
  • Page 90 User Guide...

  • Page 91: Chapter 7. Enhancing Your Computer

    ThinkPad OneLink Dock Depending on the model, your computer might support the ThinkPad OneLink Dock (hereafter referred to as the dock). Attach your computer to the dock to expand the working capability. This topic provides basic information about the dock. For detailed information about using the dock, refer to the documentation that comes with the dock.

  • Page 92: Thinkpad Onelink Pro Dock

    Lenovo OneLink connector: Connect the Lenovo OneLink connector to the computer. ThinkPad OneLink Pro Dock Depending on the model, your computer might support the ThinkPad OneLink Pro Dock (hereafter referred to as the dock). Attach your computer to the dock to expand the working capability.
  • Page 93 Combo audio connector: Used to connect headphones or a headset that has a 3.5-mm (0.14-inch), 4-pole plug. System-status indicator: The indicator on the illuminated ThinkPad logo functions the same as the ones on the computer. For details, see “Status indicators” on page 7.
  • Page 94 USB 2.0 connectors: Used to connect devices that are compatible with USB 2.0. USB 3.0 connectors: Used to connect devices that are compatible with USB 3.0 and USB 2.0. Ethernet connector: Used to connect the dock to an Ethernet LAN. The indicators on this connector have the same function as the ones on the computer.

  • Page 95: Chapter 8. Advanced Configuration

    • The device drivers are in the C:\SWTOOLS\DRIVERS directory. • The preinstalled programs are in the C:\SWTOOLS\APPS directory. 2. Start the ThinkPad Setup program. See “Using the ThinkPad Setup program” on page 81. 3. Select Startup ➙ UEFI/Legacy Boot. Then do one of the following: •...

  • Page 96: Installing The Windows 8 Or Windows 8.1 Operating System

    To install the Windows 8 or Windows 8.1 operating system , do the following: 1. Start the ThinkPad Setup program. See “Using the ThinkPad Setup program” on page 81. 2. Select Startup ➙ Boot to display the Boot Priority Order submenu.

  • Page 97: Installing Device Drivers

    Note: If you are required to enter the supervisor password, enter the correct password. You also can press Enter to skip the password prompt and start the ThinkPad Setup program. If you do not enter the password, you cannot change the configurations that are protected by the supervisor password.

  • Page 98: Main Menu

    5. When you complete the configuration, press the F10 key to save and exit. You also can select the Restart tab in the ThinkPad Setup menu, and restart your computer with one of the provided options. Note: You can press the F9 key to restore to the default settings.
  • Page 99 Table 4. Config menu items (continued) Menu item Submenu item Selection Comments If you select AC and Battery, the Wake on LAN function is enabled with any power sources. Notes: • The magic packet type Wake on LAN requires ac power. •...
  • Page 100 Fn key to resume the computer from sleep mode to normal operation. Display Boot Display Device • ThinkPad LCD Select the display device to be activated at boot time. This • HDMI selection is effective for boot time, password prompt, and ThinkPad Setup.
  • Page 101 Table 4. Config menu items (continued) Menu item Submenu item Selection Comments ® Power Intel (R) SpeedStep • Disabled Select the mode of Intel technology SpeedStep technology at • Enabled runtime. If you select Enabled, the CPU can work at lower speed to save power.

  • Page 102: Date And Time Menu

    Date and time menu To change the date or time of your computer, select the Date/Time tab from the ThinkPad Setup menu. Then do the following: 1. Use the cursor keys to select System Date or System Time. 2. Type a date or time.
  • Page 103 Table 5. Security menu items (continued) Menu item Submenu item Selection Comments length for passwords, no one but you can change the length. Power-On Password • Disabled Refer to “Power-on password” on page 45. • Enabled Hard Disk1 Password • Disabled Refer to “Hard disk passwords”...
  • Page 104 Table 5. Security menu items (continued) Menu item Submenu item Selection Comments Memory Protection Execution Prevention • Disabled Some computer viruses and worms cause memory buffers to overflow. • Enabled By selecting Enabled you can protect your computer against attacks by such viruses and worms. If you find that an application program does not run correctly after choosing Enabled, select Disabled...

  • Page 105: Startup Menu

    Windows 8 or Windows 8.1 operating system. Startup menu To change the startup settings of your computer, select the Startup tab from the ThinkPad Setup menu. Attention: Chapter 8 Advanced configuration...
  • Page 106 To change the startup sequence temporarily so that the computer starts from a desired drive, do the following: 1. Turn off the computer. 2. Turn on the computer. When the ThinkPad logo is displayed, press the F12 key. 3. Select the device that you want the computer to start from.

  • Page 107: Restart Menu

    Restart menu To exit the ThinkPad Setup program and restart the computer, select Restart from the ThinkPad Setup menu. The following submenu items are displayed: • Exit Saving Changes: Save the changes and restart the computer.

  • Page 108: System Management

    Setting management features To enable the network administrator to control your computer remotely, you must configure the network interface by setting the system-management features in the ThinkPad Setup program. You can configure the following functions in the program: • Wake on LAN •...
  • Page 109 Network Boot setting, and then follow the boot order list on the Boot menu. To define a sequence, do the following: 1. On the ThinkPad Setup program menu, select Startup. The submenu is displayed. 2. Select Network Boot and press the Enter key. The boot device list is displayed.
  • Page 110 User Guide...

  • Page 111: Chapter 9. Preventing Problems

    Chapter 9. Preventing problems An important part of owning a ThinkPad notebook computer is maintenance. With proper care, you can avoid common problems. The chapter provides information that can help you keep your computer running smoothly. • “General tips for preventing problems” on page 95 •...

  • Page 112: Making Sure Device Drivers Are Current

    – Restart the computer and start the recovery operation. – If your computer uses discs as the recovery media, do not remove the disc from the drive until prompted to do so. • For suspected hard disk drive issues, refer to “Diagnosing problems” on page 101 and run a diagnostic test for the drive before you call the Customer Support Center.

  • Page 113: Taking Care Of Your Computer

    For more information about how to use the System Update program, refer to the help information system of the program. Taking care of your computer Although your computer is designed to function reliably in normal work environments, you need to use common sense in handling it.

  • Page 114: Cleaning The Cover Of Your Computer

    “Registering your computer” on page 19. Be sure not to modify your computer • Only an authorized ThinkPad repair technician should disassemble and repair your computer. • Do not modify or tape the latches to keep the display open or closed.
  • Page 115 7. Wipe the cover with the clean sponge. 8. Wipe the surface again with a dry, soft, lint-free cloth. 9. Wait for the surface to dry completely and remove any fibers from the cloth. Cleaning your computer keyboard To clean the computer keyboard, do the following: 1.
  • Page 116 User Guide...

  • Page 117: Chapter 10. Troubleshooting Computer Problems

    Computer stops responding Print these instructions now and keep the instructions with your computer for reference later. If your computer is completely unresponsive (you cannot use the ThinkPad pointing device or the keyboard), do the following: 1. Press and hold the power button to turn off the computer.

  • Page 118: Spills On The Keyboard

    • Message: 0251: System CMOS checksum bad. Solution: The system CMOS might have been corrupted by an application program. The computer uses the default settings. Run ThinkPad Setup to reconfigure the settings. If you still see the same error code, have the computer serviced.
  • Page 119 • Message: 0271: Date and time error. Solution: Neither the date nor the time is set in the computer. Enter ThinkPad Setup to set the date and time. • Message: 0177: Bad SVP data, stop POST task. Solution: Checksum of the supervisor password in the EEPROM is not correct. The system board should be replaced.

  • Page 120: Errors Without Messages

    Solution: The hard disk drive is not working. Have the hard disk drive serviced. • Message: 2101: Detection error on HDD1 (Ultrabay HDD) Solution: The Ultrabay hard disk drive is not working. Have the Ultrabay hard disk drive serviced. • Message: 2102: Detection error on HDD2 (Mini SATA) Solution: The Mini SATA device is not working.

  • Page 121: Beep Errors

    Solution: Your screen saver or power management might have been enabled. Do either of the following: – Touch the TrackPoint pointing device or the ThinkPad trackpad, or press a key to exit the screen saver. – Press the power button to resume from sleep or hibernation.

  • Page 122: Memory Module Problems

    Memory module problems Print these instructions now and keep it with your computer for reference later. If your memory module is not operating properly, check the following items: 1. Verify that the memory module is installed and seated correctly in your computer. It might be necessary to remove all added memory modules to test the computer with only the factory-installed memory modules, and then reinstall the memory module one at a time to ensure a proper connection.

  • Page 123: Problems With The Keyboard And Other Pointing Devices

    – When the TrackPoint pointing device is kept pressed for a long time – When the temperature changes • Problem: The TrackPoint pointing device or ThinkPad trackpad does not work. Solution: Make sure that the TrackPoint pointing device or ThinkPad trackpad is enabled in the ThinkPad Device Setting window. Keyboard problems •...

  • Page 124: Problems With The Display And Multimedia Devices

    Problems with the display and multimedia devices This topic includes the most common problems with displays and multimedia devices, including the computer display, the external monitor, and audio devices. Computer screen problems • Problem: The screen is blank. Solution: Do the following: –...

  • Page 125: External Monitor Problems

    Solution: This is an intrinsic characteristic of the TFT technology. Your computer display contains multiple thin-film transistors (TFTs). A small number of missing, discolored, or bright dots on the screen might exist all the time. External monitor problems • Problem: The external monitor is blank. Solution: To bring up the image, press F7 and select the desired monitor.
  • Page 126 8. Click Properties. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 9. Click the Driver tab. 10. Click Update Driver. 11. Click Browse my computer for driver software, and then click Let me pick from a list of device drivers on my computer.

  • Page 127: Audio Problems

    9. Set the screen resolution for the secondary display. 10. Set the relative position of each monitor by dragging its icon. You can set the monitors in any relative position, but the icons must touch each other. 11. Click OK to apply the changes. Note: To change the color settings, right-click on the desktop, and click Screen resolution.

  • Page 128: Fingerprint Reader Problems

    Note: For details about controlling volume, refer to your Windows online help. • Problem: A volume or balance slider cannot be moved. Solution: The slider might be grayed out. This means that its position is fixed by the hardware and cannot be changed.

  • Page 129: Battery And Power Problems

    Battery and power problems This topic contains instructions on troubleshooting battery and power problems. Battery problems • Problem: The battery pack cannot be fully charged in the standard charge time when the computer is powered off. Solution: The battery pack might be over-discharged. Do the following: 1.

  • Page 130: Power Problems

    Power problems Print these instructions now and keep it with your computer for reference later. If your computer is getting no power at all, check the following items: 1. Check all power connections. Remove any power strips and surge protectors to connect the ac power adapter directly to the ac power outlet.

  • Page 131: Problems With Drives And Other Storage Devices

    Connect the ac power adapter to the computer; then press Fn. – If the system-status indicator (illuminated ThinkPad logo) is off, your computer is in power-off state or in hibernation mode. Connect the ac power adapter to the computer; then press the power button to resume operation.

  • Page 132: A Software Problem

    • Problem: The hard disk drive does not work. Solution: On the Boot menu of ThinkPad Setup, ensure that the hard disk drive is on the Boot priority order list. If it is on the Excluded from boot order list, it is disabled. Select the entry for it on the list and press the Shift+1 key.
  • Page 133 Refer to “Diagnosing problems” on page 101 for a diagnostic test of the USB connector. Chapter 10 Troubleshooting computer problems...
  • Page 134 User Guide...

  • Page 135: Chapter 11. Getting Support

    Chapter 11. Getting support This chapter provides information about getting help and support from Lenovo. • “Before you contact Lenovo” on page 119 • “Getting help and service” on page 119 • “Purchasing additional services” on page 121 Before you contact Lenovo Often, you can solve your computer problems by referring to the information in the explanations of error codes, running diagnostic programs, or by consulting the Lenovo Web site.

  • Page 136: Using Diagnostic Programs

    ThinkPad notebook computers come with a set of diagnostic programs that you can use to help you identify hardware problems. See “Diagnosing problems” on page 101 for instructions on using the diagnostic programs.

  • Page 137: Purchasing Additional Services

    The following items are not covered: • Replacement or use of parts not manufactured for or by Lenovo or non-warranted parts Note: All warranted parts contain a 10-character identification in the format FRU XXXXXXXXXX. • Identification of software problem sources •...
  • Page 138 User Guide...

  • Page 139: Appendix A. Regulatory Information

    Appendix A. Regulatory information Wireless related information Wireless interoperability The Wireless LAN PCI Express Mini Card is designed to be interoperable with any wireless LAN product that is based on DSSS, CCK, and/or OFDM radio technology, and is compliant to: •...

  • Page 140: Location Of The Ultraconnect Wireless Antennas

    Location of the UltraConnect wireless antennas ThinkPad notebook computers feature an integrated UltraConnect™ wireless antenna system built into the display for optimal reception, enabling wireless communication wherever you are. Wireless LAN antenna (auxiliary)

  • Page 141: Locating Wireless Regulatory Notices

    Electronic emission notices Federal Communications Commission Declaration of Conformity The following information refers to the ThinkPad S440, machine type 20AY and 20BB. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

  • Page 142: European Union - Compliance To The Electromagnetic Compatibility Directive

    Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. European Union - Compliance to the Electromagnetic Compatibility Directive This product is in conformity with the protection requirements of EU Council Directive 2004/108/EC on the approximation of the laws of the Member States relating to electromagnetic compatibility.

  • Page 143: Korea Class B Compliance Statement

    Korea Class B compliance statement Japan VCCI Class B compliance statement Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase Lenovo product service information for Taiwan Eurasian compliance mark Appendix A.
  • Page 144 User Guide...

  • Page 145: Appendix B. Weee And Recycling Statements

    Appendix B. WEEE and recycling statements Lenovo encourages owners of information technology equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. Information on product recycling offerings can be found on Lenovo's Internet site at http://www.lenovo.com/social_responsibility/us/en/.

  • Page 146: Recycling Information For Brazil

    Disposing of Lenovo computer components Some Lenovo computer products sold in Japan may have components that contain heavy metals or other environmental sensitive substances. To properly dispose of disused components, such as a printed circuit board or drive, use the methods described above for collecting and recycling a disused computer or monitor. Disposing of disused lithium batteries from Lenovo computers A button-shaped lithium battery is installed inside of your Lenovo computer to provide power to the computer clock while the computer is off or disconnected from the main power source.

  • Page 147: Battery Recycling Information For Taiwan

    Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/EC concerning batteries and accumulators and waste batteries and accumulators. The Directive determines the framework for the return and recycling of used batteries and accumulators as applicable throughout the European Union.
  • Page 148 User Guide...

  • Page 149: Appendix C. Energy Star Model Information

    Appendix C. ENERGY STAR model information ® ENERGY STAR is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices. Lenovo is proud to offer our customers products with the ENERGY STAR qualified designation. Lenovo computers of the following machine type, if the ENERGY STAR mark is affixed, have been designed and tested to conform to the ENERGY STAR program requirements for computers.
  • Page 150 5. Click the Power Management tab. 6. Clear the Allow this device to wake the computer check box. 7. Click OK. User Guide...

  • Page 151: Appendix D. Notices

    Appendix D. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.

  • Page 152: Trademarks

    Lenovo Access Connections Active Protection System Rescue and Recovery Secure Data Disposal ThinkPad ThinkVantage TrackPoint UltraConnect AMD is a registered trademark of Advanced Micro Devices, Inc. Intel and Intel SpeedStep are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

  • Page 153: Appendix E. Restriction Of Hazardous Substances Directive (Rohs)

    Appendix E. Restriction of Hazardous Substances Directive (RoHS) European Union RoHS Lenovo products sold in the European Union, on or after 3 January 2013 meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (“RoHS recast”...

  • Page 154: Ukraine Rohs

    Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules, 2011. User Guide...

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