Error Conditions - intervolt DCC Pro Installation & Operation Manual

Error Conditions

In addition there are certain conditions which may result as a communication
issue between the Charging Device and Remote Display. These will be displayed
in the form of a System Error on the Remote Display in one of four ways, details
as follows:
* If SYS 3 or 4 errors persist it is most likely the result of an issue with the Data
Cable. Disconnect and inspect both the Charging Device and Remote Display
plugs and sockets. Check there are no bent or broken pins in the Charging
device socket. Check there are no broken wires at the Remote Display end.
If the above checks are con rmed as OK please contact your vendor for further
assistance.
SYS 1 – In the event an input error is made when
con guring the Charging Device (set-up) or if two Charging
Devices are connected and the user attempts to program
both simultaneously, a sequence error is detected and the
Remote Display will indicate SEQ ERR.
SYS 2 – If only one Charging Device is connected and the
button is pressed (to toggle between Charging Devices)
AB
a connectivity error is detected and the Remote Display will
indicate NO DEVICE.
SYS 3 – If there is a data exchange issue between the
Charging Device and the Remote Display, a damaged data
cable for example*, a communications error is detected and
the Remote Display will indicate COMM ERR. Please note
that this error may also display when the Charging Device is
in the process of changing states/cycles at the precise
moment the button is pressed. Simply waiting a few
seconds and trying the button again should result in a
successful reading.
SYS 4 – In the event there is a transmission issue during
the con guration procedure and the Charging Device
cannot be programmed a corruption error is detected
and the Remote Display will indicate SEND ERR.
A transmission error is often caused by a fault with the Data
Cable or the connections.*
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