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Crystal Fire
User Manual for: CF-20, CF-1224, CF-2424, CF-1242, CF-1242-L, CF-1264, CF-12120, NF-16, NF-
1919, NF-737, NF-719, custom burner sizes
CAUTION
DO NOT DISCARD THIS MANUAL
 Important operating and
maintenance instructions
included.
 Read, understand, and
follow these instructions
for safe installation and
operation.
WARNING
If the information in these instructions
is not followed exactly, a fire or
explosion may result causing property
damage, personal injury, or loss of life.
 Do not store gasoline or other flammable vapors or
liquids in the vicinity of this or any other appliance.
 What to do if you smell gas:
 Do not try to light any appliance
 Do not touch any electrical switch. Do not
use any phone in your building.
 Immediately call your gas supplier from a
neighbor's phone. Follow the gas supplier's
Instructions.
 If you cannot reach your gas supplier, call the
fire department.
 Installation and service must be performed by a
qualified installer, service agency, or the gas
supplier.
WARNING
Improper installation, adjustment, alteration, service, or
maintenance can cause injury or property damage. Read
the installation and maintenance instructions
Page | 1
thoroughly before installing or servicing this equipment.
www.outdoorrooms.com
WARNING
HOT! DO NOT TOUCH.
SEVERE BURNS MAY RESULT.
CLOTHING IGNITION MAY RESULT.
Glass and other surfaces are hot
during operation and cool-down.
Keep children away.
CAREFULLY SUPERVISE children near this
appliance.
Alert children and adults to hazards of high
temperatures.
Keep clothing, furniture, draperies, and
other combustibles away.
WARNING
For outdoor use only
WARNING
It is imperative the burner be kept clean
Installation and service of this appliance
should be performed by qualified
personnel. The Outdoor GreatRoom
Company suggests NFI certified, factory-
professionals, or technicians supervised
Crystal Fire 42435 REV K 12.30.14
by an NFI certified professional.
GAS-FIRED

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Summary of Contents for Outdoor GreatRoom Company Crystal Fire CF-20

  • Page 1 Crystal Fire User Manual for: CF-20, CF-1224, CF-2424, CF-1242, CF-1242-L, CF-1264, CF-12120, NF-16, NF- 1919, NF-737, NF-719, custom burner sizes CAUTION DO NOT DISCARD THIS MANUAL GAS-FIRED  Important operating and maintenance instructions included.  Read, understand, and follow these instructions for safe installation and operation.
  • Page 2 Please retain this owner’s manual for future reference. Congratulations Congratulations on selecting an Outdoor GreatRoom Company decorative gas appliance. The Crystal Fire you have selected is designed to provide the utmost in safety, reliability, and efficiency. As the owner of a Crystal Fire, you’ll want to read and carefully follow all of the instructions contained in this owner’s manual.
  • Page 3: Table Of Contents

    Table of Contents 1. Listing and Code Approvals 5. Appliance Setup a. Appliance certification a. Burner assembly b. BTU specifications b. Glass installation 2. Getting Started 6. Operating Instructions a. Design and installation considerations a. Before lighting b. Tools and supplies required b.
  • Page 4 What’s included… CF-2424 / NF-1919 CF20 / NF-16 CF-1224 / NF-719   Square burner Assembly  Rectangular Burner Assembly Round burner assembly   Black propane hose with  Black propane hose with Black propane hose with regulator regulator regulator ...
  • Page 5: Listing And Code Approvals

    Listing and Code Approvals A. Appliance Certification B. BTU Specifications MODEL: CRYSTAL FIRE CF-20, CF-1224, CF-2424, CF-1242-L, NF-1919, NF-719, NF-737, NF-16, CF-1264, CF-12120 Orifice Size Max input BTU Model LABORATORY: Underwriters Laboratories, Inc. (UL) ·CF-20 55331 51706 ·NF-16 TYPE: Decorative Gas-Fired Outdoor Fireplace ·CF-1224...
  • Page 6: Getting Started

    Damaged parts may impair safe operation. WARNING  Do NOT install damaged, incomplete, or substitute components The Outdoor GreatRoom Company Report damaged parts to your dealer. disclaims any responsibility for, and the warranty will be voided by, the following actions: ...
  • Page 7: Framing And Clearances

    Framing and Clearances Note: WARNING  Illustrations reflect typical installations Fire Risk and are FOR DESIGN PURPOSES ONLY.  Illustrations/diagrams are not drawn to Provide adequate clearance: scale.  Around air openings  Actual installation may vary due to  For service access.
  • Page 8: Framing An Enclosure For Lp Supply System

    C. Framing Enclosure for LP Gas Supply System If you build an enclosure for an LP gas cylinder, follow these recommended specifications and local codes: Accessibility Ventilation  Cylinder valves must be readily accessible for hand operation. A door on the enclosure to Enclosures must be ventilated by openings at the level gain access to the cylinder valves is of the cylinder valve and at floor level.
  • Page 9 Setting up your Burner A. Burner Assembly LP Gas Models All Models  Make sure the tank valve is turned completely off  Check for damage. Do not use damaged components. (clockwise).  The hose assembly must be replaced prior to the ap- pliance being put into operation if there is evidence of ...
  • Page 10 C. Igniter Installation and Grounding Note: Before installing ignition system, ensure that gas valves are closed and gas is disconnected for safety. Sparker (Or other thin surface) Ground wire Spark wire 1. A grounding wire is included with your burner as shown above. This can be plugged into either port on the back side of the sparker.
  • Page 11: Fuel

    Gas Hookup and Information A. Fuel listed (and Commonwealth Note: Before making gas connections, ensure the appliance being Massachusetts approved) 3/8 in. T-handle manual installed is compatible with the available gas type. shut-off valve and flexible gas connector are B. Gas Pressure connected to the 3/8 in.
  • Page 12 D. LP Gas Suppl y   Storage of this appliance indoors is permissible only The pressure regulator and hose assembly supplied with LP models must be used. Replacement pressure regulators and if it has been disconnected from its fuel supply (natural gas line or LP gas cylinder).
  • Page 13 3. At this point you have two options for plumbing natural gas. If using a valve assembly such as The Outdoor GreatRoom Company’s valve kit, proceed to step 3a. If plumbing directly to a natural gas line proceed to 3b.
  • Page 14: Lighting And Operation

    Lighting and operation FOR YOUR SAFETY, READ BEFORE LIGHTING WARNING! If you do not follow these instructions exactly, a fire or explosion may result causing property damage, personal injury, and/or loss of life. A. This appliance can be lit electronically or with a match. C.
  • Page 15: Finishing

    Personalize your Crystal Fire by building a decorative surround from noncombustible material such as bricks, landscaping blocks, or rocks. The Outdoor GreatRoom Company also sells a variety of fire pit tables to fit each of our burners as shown 42” Black Glass fire pit table...
  • Page 16: Troubleshooting

    Troubleshooting Symptom Possible Causes Corrective Actions No LP in tank, or NG main not turned on. Check the LP (propane) tank. You may be out of gas. Or check Natural Gas valve at main. Crystal Fire won’t light. Check the burner orifice for stoppage. Remove stoppage. Plugged burner orifice.
  • Page 17: Service And Maintenance

    Maintenance and Service Tasks For service calls: Contact the dealer your product was purchased from first. Contact the Outdoor GreatRoom Company at 1-866-303-4028 if further assistance is needed. Inspect Maintenance Tasks Burner Assembly Remove decorative glass and examine burner.
  • Page 18: Reference Materials

    Reference Materials A. Service Parts List Description of Part Part Number Qty. Stainless Steel Flex Line CF-FLEX-TUBE #42 Orifice #42 Orifice #31 Orifice #31 Orifice #17 Orifice #17 Orifice #36 Orifice #36 Orifice #21 Orifice #21 Orifice #43 Orifice #43 Orifice Red-handled replacement ball valve CF-BALL-VALVE Control panel for DIY or Outdoor GreatRoom Co.
  • Page 19: Limited One-Year Warranty

    United States of America or Canada. Dealers and employees of The Outdoor GreatRoom Company have no authority to make any warranty or authorize any remedies in addition to or inconsistent with the terms of this warranty. This warranty gives you specific legal rights.

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