Outdoor GreatRoom Company HGI-31 User Manual
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Outdoor GreatRoom Company HGI-31 User Manual

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HGI - 31
USER MANUAL
HGI-31 : 1-23-2018
www.outdoorrooms.com
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Summary of Contents for Outdoor GreatRoom Company HGI-31

  • Page 1 HGI - 31 USER MANUAL HGI-31 : 1-23-2018 www.outdoorrooms.com...
  • Page 2 Follow the AUTHORIZED PERSONNEL. gas supplier’s instructions. - If you cannot reach your gas supplier, call the fire department. • Installation and service must be performed by a qualified installer, service agency, or the gas supplier. www.outdoorrooms.com HGI-31 : 1-23-2018...
  • Page 3 MATERIAL SHOULD NOT BE PLACED ON OR NEAR THE APPLIANCE. • PRIMARILY A VENTED APPLIANCE - NOT CERTIFIED AS A SPACE HEATER! •Due to high temperatures, the appliance should be located out of traffic and away from furniture and draperies. www.outdoorrooms.com HGI-31 : 1-23-2018...
  • Page 4 Gas Appliance you have selected is designed to provide the utmost in safety, reliability, and efficiency. As the owner of an Outdoor GreatRoom Company gas appliance, you’ll want to read and carefully follow all of the instructions contained in this owner’s manual. Pay special attention to all cautions and warnings.

  • Page 5: Table Of Contents

    Final Verification Tests and Remote Functions Pilot Only Operation 7. Lighting and Operation 8. Troubleshooting 9. Service and Maintenance 10. Reference Materials Service Parts List Dimensional Information Wiring Diagram Checking Test Point Pressure Limited One Year Warranty www.outdoorrooms.com HGI-31 : 1-23-2018...

  • Page 6: Listing And Code Approvals

    16,500 BTU/hr - low 19,100 BTU/hr - low STANDARD: ANSI Z21.50-2014 Vented Gas Fireplace / CSA 2.22-2014 HGI-31 has been tested in accordance The appliance, when installed, must be with US and Canadian requirements for electrically grounded in accordance with...

  • Page 7: Getting Started

    WARNING MUST NOT be used for cooking. Asphyxiation Risk: Place the HGI-31 system in an existing functional • This gas appliance is to be vented outdoors. wood burning fireplace with a functional flue, this • This unit must NOT be installed inside an can be a manufactured fireplace or site built type.

  • Page 8: Additional Items Required

    10” Inlet Exhaust 36” 10” 36” 36” 10” TOP OF 36” APPLIANCE mantel OPENING TOP OF APPLIANCE 12” OPENING TOP OF 6” 6” APPLIANCE OPENING 6” 6” 10” (Img. 2) (Img. 1) 10” 6” 6” 10” www.outdoorrooms.com HGI-31 : 1-23-2018...

  • Page 9: Gas Hookup And Information

    Installation should lines. Subsequent lighting of the appliance be done by an authorized installer approved and/ or licensed as required by the locality. will not require such purging. www.outdoorrooms.com HGI-31 : 1-23-2018...

  • Page 10: Lp Gas Setup

    CHECK ENTIRE SYSTEM FOR LEAKS AN APPROVED REGULATOR, IF NEEDED BEFORE OPERATING. IF AN INSTALLER IS MUST BE FITTED BY THE INSTALLING CONVERTING THE UNIT FROM NATURAL PLUMBER. GAS TO LP, RE-CHECK ALL CONNECTIONS FOR LEAKS BEFORE USE. www.outdoorrooms.com HGI-31 : 1-23-2018...

  • Page 11: Natural Gas Setup

    INSTALLER, SERVICE AGENCY, LICENSED TECHNICIAN, OR THE GAS SUPPLIER. GAS SETUP FOR NATURAL GAS Ensure that the HGI-31 is stable and level. WARNING Verify that the Natural Gas injector is in place and that the air shutter is 1/8” open. Adjust air...

  • Page 12: Installation

    • If the lower hearth of the unit is removed, the HGI-31 must be set on noncombustible material and should be positioned so that appliance is not installed where carpet or other material will discolor or ignite from radiant heat.
  • Page 13 • Trim panels or surrounds shall not seal • Ensure a tight connection is made between the ventilation openings in the fireplace. gas insert flue collar and fireplace chimney. www.outdoorrooms.com HGI-31 : 1-23-2018...

  • Page 14: Positioning Appliance

    (4) screws into the upper and lower corners of the surround (Img. 8) 2. Following Step One, the appliance should be positioned so that the surround is firmly pressed against the exterior face of the fireplace cavity. (Img. 9) www.outdoorrooms.com HGI-31 : 1-23-2018...

  • Page 15: Logs And Embers

    6. Position the last two (2) smaller logs (E) and (F) to line up with the indentations for the grate bar as shown in Img. 12. (Img. 11) (Img. 12) www.outdoorrooms.com HGI-31 : 1-23-2018...

  • Page 16: Glass Front

    4. Release the handle to secure the front. 5. NOTE: BOTH SPRING-LOADED GLASS CLAMPS ARE NECESSARY FOR THE APPLIANCE TO FUNCTION PROPERLY AND SAFELY! 6. Press heat deflector into position above glass door assembly. (Img. 16) (Img. 14) (Img. 15) (Img. 16) www.outdoorrooms.com HGI-31 : 1-23-2018...

  • Page 17: Safety Screen

    NOTE TO THE INSTALLER COMPLETE ALL VERIFICATION TESTING PRIOR TO TURNING OVER THE UNIT TO THE HOME OWNER. FOLLOW THE SECTION “LIGHTING AND OPERATION” BEFORE LIGHTING. BE SURE TO READ ALL WARNINGS AND SAFETY PRECAUTIONS. www.outdoorrooms.com HGI-31 : 1-23-2018...
  • Page 18 TWO beeps from the control module. from that to which the receiver is connected. 3. Turn the unit off with the remote OFF button. • Consult the dealer or an experienced radio/TV technician for Pilot will no longer remain lit. help. www.outdoorrooms.com HGI-31 : 1-23-2018...

  • Page 19: Lighting And Operation

    • DO NOT USE ANY PHONE NEARBY • IMMEDIATELY CALL YOUR GAS SUPPLIER FROM A NEIGHBOR’S PHONE - FOLLOW THE GAS SUPPLIER’S INSTRUCTIONS. • IF YOU CANNOT REACH YOUR GAS SUPPLIER, CALL THE LOCAL FIRE DEPARTMENT www.outdoorrooms.com HGI-31 : 1-23-2018...
  • Page 20 LIGHT: UP LIGHT: DOWN (Img. 24) (Img. 25) WARNING IN THE EVENT THE FLAME DOES NOT LIGHT: 1. Flip switch to the OFF position. 2. Wait 10 minutes. 3. Smell for gas before you re-attempt ignition. www.outdoorrooms.com HGI-31 : 1-23-2018...

  • Page 21: Troubleshooting

    When turning appliance ON, fan is programmed to start 3 minutes later. Fan Not Do nothing. Responding When turning appliance OFF, fan is programmed to turn off 10 minutes later. www.outdoorrooms.com HGI-31 : 1-23-2018...
  • Page 22 Flames should be blue at the base, yellow-orange on the top. Not Enough Air. The flames are tall or sooty on the ends, open the air shutter. Too Much Air. The flames are all blue, short and transparent. Close the air shutter. www.outdoorrooms.com HGI-31 : 1-23-2018...

  • Page 23: Service And Maintenance

    Verify inlet and test point pressures. Adjust regulator as required. For service calls : Contact the dealer your product was purchased from first. Contact The Outdoor GreatRoom Company at 1-866-303-4028 or sales@outdoorrooms.com if further assistance is needed www.outdoorrooms.com HGI-31 : 1-23-2018...

  • Page 24: Reference Materials

    Heat Shield 1 GF15A.04-03 Heat Shield 2 HGI-01 Control Panel HGI-02 On/Off Switch HGI-03 Glass Door Assembly GF15A.06-00 Termination Plate GF15A.03-00 Flue Gasket GF15A.01.03-05 Blower Assembly FZN40*250A-00 Fan Holder GF15A.05-01 HGI-04 Power Cord GF15A.00-01 Heat Deflector www.outdoorrooms.com HGI-31 : 1-23-2018...
  • Page 25 SF1443 Valve Flex Line AP.RQJ.0118-00 Control Modual AP.RQJ.0106-00 ST4*16 Screw AP.JGJ.0081-00 HGI-07 Backup Battery Pack Valve and Pilot Control Harness HGI-08 Main Power Harness HGI-09 LED Control Harness HGI-10 #41 NG Orifice AP.RQJ.0119-00 M12*3 Nut AP.JGJ.0259-00 www.outdoorrooms.com HGI-31 : 1-23-2018...
  • Page 26 GF15A.00-59 Log F GF15A.00-60 MISCELLANEOUS (NOT SHOWN) Glowing Embers HGI-11 Ember Log HGI-12 Ember Media HGI-13 Remote Control HGI-14 Refractory Kit (Left, Right, Back Side) HGI-15 Natural Gas Conversion Kit HGI-16 Liquid Propane Conversion Kit HGI-17 www.outdoorrooms.com HGI-31 : 1-23-2018...
  • Page 27 ITEM DESCRIPTION PART NUMBER Traditional Front HGI-ISTF Arched Front HGI-ISAF Modern Front HGI-ISMF www.outdoorrooms.com HGI-31 : 1-23-2018...

  • Page 28: Dimensional Information

    B. DIMENSIONAL INFORMATION See the section "Vent Requ iremen ts" for vent location. C. WIRING DIAGRAM www.outdoorrooms.com HGI-31 : 1-23-2018...

  • Page 29: Checking Test Point Pressure

    In the event of improper gas inlet pressure, locate the valve by removing the decorative, metal shield and looking into the unit. Verify pressure with a manometer. See pressure values on rating plate found on page 3 and 8 of this manual. www.outdoorrooms.com HGI-31 : 1-23-2018...

  • Page 30: Limited One Year Warranty

    Gas Appliance at the original site of installation, and to any transfer of ownership of the appliance at the site of installation within two years of the original purchase date, that the HGI-31 Vented Gas Appliance will be free from defects in material and craftsmanship at the time of manufacturing. Following installation, if components manufactured by OGC are found to be defective in material or craftsmanship during the warranty period, OGC will, at its discretion, repair or replace the warrantied component(s).

  • Page 31: Hgi-31 : 1-23-2018 Www.outdoorrooms.com

    Damages resulting from: • Failure to install, operate, or maintain the appliance in accordance with the installation instructions, operating instructions, and listing agent identification label furnished with the HGI-31. • Failure to install the appliance in accordance with local building codes.

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