Planet VIP-256PT User Manual
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Planet VIP-256PT User Manual

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802.3af PoE SIP IP Phone
VIP-256PT
802.3af PoE SIP IP Phone
VIP-256PT
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Summary of Contents for Planet VIP-256PT

  • Page 1 802.3af PoE SIP IP Phone VIP-256PT 802.3af PoE SIP IP Phone VIP-256PT...
  • Page 2 PLANET has made every effort to ensure that this User’s Manual is accurate; PLANET disclaims liability for any inaccuracies or omissions that may have occurred.
  • Page 3 WEEE separately. Trademarks The PLANET logo is a trademark of PLANET Technology. This documentation may refer to numerous hardware and software products by their trade names. In most, if not all cases, their respective companies claim these designations as trademarks or registered trademarks.

  • Page 4: Table Of Contents

    802.3af PoE SIP IP Phone VIP-256PT Table of Contents Chapter 1 Introduction..................6 Overview ............................6 Product Features ......................... 9 Specifications ..........................10 Package Content........................12 Physical Details.......................... 12 Front View and Keypad function ..................12 Rear View..........................13 Phone Screen Features ......................15 Chapter 2 Preparations &...
  • Page 5 802.3af PoE SIP IP Phone VIP-256PT VPN ............................35 DMZ ............................36 QoS ............................. 37 Chapter 7 Phone Configurations..............38 Performance ..........................38 Volume ..........................38 Regional ..........................39 Call Forward ........................40 Miscellaneous ........................40 Multi-Functional Key ....................... 41 Dial Plan.............................

  • Page 6: Chapter 1 Introduction

    Unified VoIP Communication System just like an extension call but no long distance charge would occur. The VIP-256PT also allows call to be transferred to anyone at any location within the voice system, which enables the enterprise to communicate more effectively and is helpful to streamline business processes.
  • Page 7 Call Waiting, Auto Answer, Music on Hold, Caller ID and Call Waiting ID, 3-Way Conference, Call Hold, Call Forwarding, Black List, Hotline, DTMF Relay, In-band, Out-band (RFC 2833) and SIP INFO, among others. Besides for office use, the VIP-256PT is also the ideal solution for VoIP service offered by Internet Telephony Service Provider (ITSP).
  • Page 8 VIP-256PT Secure, High-Quality VoIP Communication The VIP-256PT supports SIP v2 for easy integration with general voice over IP system. It can also effortlessly deliver secured toll voice quality by utilizing cutting-edge 802.1p QoS (Quality of Service), 802.1Q VLAN tagging, and IP TOS technology.

  • Page 9: Product Features

    802.3af PoE SIP IP Phone VIP-256PT Product Features Highlights 2-Line business-class IP phone IEEE 802.3af (Power over Ethernet) compliant Connects directly to an Internet telephone service provider or to an IP PBX Dual switched Ethernet ports, speakerphone, caller ID, call hold, conferencing, and more...

  • Page 10: Specifications

    802.3af PoE SIP IP Phone VIP-256PT Specifications VIP-256PT Product 802.3af PoE SIP IP Phone Hardware Lines (Direct Numbers) 2-Line business-class IP phone Display 128 x 32 Graphic LCD with white backlight 2 line keys and 4 soft keys 12 Dialing Buttons (0~9, *, #)
  • Page 11 802.3af PoE SIP IP Phone VIP-256PT Music on hold Caller ID and call waiting ID 3-Way call conferencing Call Hold, Call Forwarding, Call Mute Call Transfer: blind transfer and attended transfer Call log: redial list, answered calls and missed calls...

  • Page 12: Package Content

    802.3af PoE SIP IP Phone VIP-256PT Package Content ‧ SIP IP Phone unit ‧ Power Adapter ‧ Quick Installation Guide ‧ CD-ROM containing the on-line manual. ‧ RJ-45 cable x1 Physical Details The following figure illustrates the front/rear panel of IP Phone.

  • Page 13: Rear View

    802.3af PoE SIP IP Phone VIP-256PT Headset To mount mouthpiece and earpiece on the single handle. The LCD screen is for displaying your settings, such as phone number, LCD screen line status and so on. Multi-Functional These keys can be used as speed dial, BLF, shortcut key, pick up and call park.

  • Page 14: Keypad Description

    Internet Connects to the Ethernet switch, router or Internet. Please don’t connect PoE injector and AC adapter to VIP-256PT at the same time, this may make the effect of current pulse and then cause device damage. Be noted to power the SIP IP phone either from 802.3af PoE or AC adapter.

  • Page 15: Phone Screen Features

    802.3af PoE SIP IP Phone VIP-256PT Phone Screen Features This is what your main phone screen might look like with an active call. Graphic Icon Description To display the current date. Date Date format is mm/dd To display the current time.

  • Page 16: Chapter 2 Preparations & Installation

    Chapter 2 Preparations & Installation Physical Installation VIP-256PT: Enterprise PoE SIP IP Phone (2 x RJ-45, 1 x PoE for Internet interface) Step 1. Handset Connection Plug Handset Core with Handset and Handset Jack tep 2a. Connecting Power Adapter and Network...
  • Page 17 NOTE: Use only the power adapter shipped with the unit to ensure correct functionality Step 2b. Connecting Power via PoE interface and Network In the VIP-256PT can be configured without external power, if connecting to an IEEE802.3af PSE devices such as 802.3af POE injector/hub or 802.3af POE Switch.

  • Page 18: Administration Interface

    802.3af PoE SIP IP Phone VIP-256PT Administration Interface The IP Phone provides GUI (Web based, Graphical User Interface) for machine management and administration. Key pad administration also available for simple configuration. Web configuration access To start IP Phone web configuration, you must have one of these web browsers installed on computer for management •...

  • Page 19: Chapter 3 Network Service Configurations

    802.3af PoE SIP IP Phone VIP-256PT Chapter 3 Network Service Configurations Configuring and monitoring your IP Phone from web browser The IP Phone integrates a web-b ased graphical user interface that can cover most configurations and machine status monitoring. Via standard, web browser, you can configure and check machine status from anywhere ar ound the world.

  • Page 20: Chapter 4 Voip Ip Phone Status

    802.3af PoE SIP IP Phone VIP-256PT Chapter 4 VoIP IP Phone Status Status ou can check the basic phone status to find out more information about the phone. hey include three parts Basic, DHCP and Syslog. Basic In this page include Product Information, Line Status, Ne...
  • Page 21 802.3af PoE SIP IP Phone VIP-256PT Descriptions Item Product Information It shows the basic information of the product. It shows the registration state of each line. Line Status It shows the information of Internet port, VPN and PC port. Network Status System Status It shows the current time and the running time of the product.

  • Page 22: Dhcp

    802.3af PoE SIP IP Phone VIP-256PT DHCP This page displays the status about DHCP server enable/disable, start IP address, end IP address and client lease time. Click Refresh button to refresh status of DHCP server. Descriptions Item DHCP Status It shows the information of the DHCP Server.

  • Page 23: Chapter 5 Sip Account Setting

    802.3af PoE SIP IP Phone VIP-256PT Chapter 5 SIP Account Setting SIP Account SIP is a request-response protocol, dealing with requests from clients and responses from servers. Participants are identified by SIP URLs. Requests can be sent through any transport protocol. SIP establishes call parameters at either end of the communication, and handles call transfer and termination.

  • Page 24: Nat Setting

    Set your NAT Traversal parameters in the following interface. It is helpful for the device behind NAT Item Descriptions Enable/Disable NAT. NAT Tra versa VIP-256PT supports STU N traversal, c hoose “STUN” in the “NAT Traversal Mode” if you want traverse NAT/Firewall. STUN Server IP STUN server IP address, default is stun.fwdnet.net...

  • Page 25: Line Settings

    SIP account1, including the following 4 part Basic, Audio Configuratio n, User and A dvanced, user can program all the SIP parameters. For VIP-256PT it an support 2 line s regist ered.

  • Page 26: Audio Configuration

    802.3af PoE SIP IP Phone VIP-256PT Account SIP account provided by SIP Proxy SIP password provided by SIP Proxy Password Audio Configuration Select the audio Codec you want to use... Item Descriptions Audio Codec Type1 Choose the audio codec type from G.711U, G.711A, G.722, G.729, G.723...

  • Page 27: Supplementary Services Subscription

    Fill in the hotline number. Pickup handset or pres s speaker/hea dset button, VIP-256PT will Delayed Hot Line dial out the hotline number automatically. Ex: xxxT4 will delay 4 onds, then transfer to xxx (set to T0 will not delay.) Enable / Disable MWI (message waiting indicate).
  • Page 28 802.3af PoE SIP IP Phone VIP-256PT Item Descriptions Domain name If or not use domain name in the SIP URI Mode Carry Port If or not carry Port information in the SIP URI. Information Signal Port The local port of SIP protocol, default is 5060 Choose the DTMF type from IN_band, RFC2833 and SIP INFO.

  • Page 29: Chapter 6 Network Setting

    802.3af PoE SIP IP Phone VIP-256PT Chapter 6 Network Setting asic In this item you can program all the Network parameters.

  • Page 30: Internet Port (Wan)

    802.3af PoE SIP IP Phone VIP-256PT Internet Port (WAN) Internet Port WAN (Static IP) Item Descriptions Internet Connection Choose Static IP. Type The IP address of Internet port IP Address Subnet Mask The subnet mask of Internet port. Default Gateway The default gateway of Internet port.
  • Page 31 802.3af PoE SIP IP Phone VIP-256PT manually. 2. In Automatic: IP Phone will get the Primary DNS and Second DNS from DHCP Server automatically. Internet Port WAN (PPPoE) Item Descriptions Internet Connection Choose PPPoE. PPPoE Account Fill in the PPPoE account which get from Internet Service Provider...

  • Page 32: Pc Port(Lan)

    802.3af PoE SIP IP Phone VIP-256PT PC Port(LAN) Support Three mode disable,NAT, Bridge mode Item Descriptions Choose the PC port connection type from disable, NAT and Bridge. NAT - The product will be same as a router. Bridge - The LAN port is same as the WAN port...

  • Page 33: Network Address Server Settings (Dhcp)

    IP phone will attribute to clients. Note: The Network Sect of DHCP Server Start Address should be the Start IP Address same with the one that VIP-256PT’s PC port. Generally speaking, you can use the default setting. Number of Number of IP address will distribute to clients.

  • Page 34: Mac Address Clone

    MAC is right, in order to preven t to make VIP-256PT unusable. ou can login VIP-256PT’s Web via PC port if you are incautious to ake it wrong. And then cloning the right MAC or resume the default ttings.

  • Page 35: Vpn

    802.3af PoE SIP IP Phone VIP-256PT Virtual Private Network (VPN) is the extension of a private network that encompasses links across sh ared r public networks like the Internet. In short, by VPN technology, you can send data between two computers across a shared or public network in a manner that emulates the properties of a point-to-point private link.

  • Page 36: Dmz

    For example, the DMZ computer’s IP is “192.168.1.2”, “DMZ start port” and “DMZ end port” is 20 nd 1023. The DMZ functio n is that DMZ computer can get the requests from the ports (20 to 1023) of VIP-256PT’s Internet por...

  • Page 37: Qos

    802.3af PoE SIP IP Phone VIP-256PT Layer 3 QoS: Set the IP TOS value of SIP and RTP Packets. Layer 2 Qos: Set the value of 802.1Q and 802.1p priority Descriptions Item Some ISP supply QoS se rvices. The QoS services can make the best of improving the quality of oice application.

  • Page 38: Chapter 7 Phone Configurations

    802.3af PoE SIP IP Phone VIP-256PT Chapter 7 Phon e Configurations Performance User can configuration the value of ring volume, speakerphone volume, handset volume and so on. Volume Volume Settings - Adjust the input gain or the volume of handset/speaker/ring...

  • Page 39: Regional

    The Max value of VIP-256PT ’s jitter delay, VIP-256PT’s jitter is an Max Jitter Delay (ms) adaptive jitter mechanism. How long VIP-256PT will delay to sound hook-on tone when call party Hook-On T one Delay end call. (sec) How long VIP-256PT will ring Ringing Time(Sec) Before the busy tone VIP-256PT will send the delay tone (like di,di.),...

  • Page 40: Call Forward

    Items Description Enable / Disable auto answer. If enable, VIP-256PT will auto answer all Auto Answer incoming call immediately. How long VIP-256PT to sound dial out tone when VIP-256PT dialing Dial Time Out number.

  • Page 41: Multi-Functional Key

    802.3af PoE SIP IP Phone VIP-256PT Handsfree Key Choose the hands free key mode from hands free and headset. Mode Multi-Functional Key In here user can program the Multi-Function Key like Speed dial , BLF, Shortcut Key, Call Pick up...
  • Page 42 802.3af PoE SIP IP Phone VIP-256PT ose one Exp Key to configuration Select the speed dial from the drop down list Choose the Line from auto (the first line registered), line1, line2, line3, line 4 and line 5 Fill the phone number in Expansion...

  • Page 43: Dial Plan

    802.3af PoE SIP IP Phone VIP-256PT solid green. 5. Press button to make changes effective. 6. If set properly, press the corresponding button to access to phonebook, call history, text message, volume+, volume- and login/logout menu directly. Adding call park:...
  • Page 44 The syntactic, please refer to the following Dial Plan Syntactic Choose the dial plan mode from Deny and Dial Out. Deny means VIP-256PT will reject the matched number, while Dial Out Action means VIP-256PT allow dial out the matched number.
  • Page 45 “9,1xxxxxxxxxx”:VIP-256PT make outside dial tone after inputting “9”, stop tone until inputting “1” “9,8,010x”: make outside dial tone after inputting “9”, stop tone until inputting “0” Set the delayed time. For example: “<9:111>T2”: VIP-256PT will dial out the matched number “111” after 2 seconds.
  • Page 46 “5”, stop tone until inputtin g “8”. Example 3 If user dials 422xxxx or 5 22xxxx, VIP-256PT will call 22xxxx333 immediately. Example 4 If user dials 2,622 or 2,6222 or 2,62222 or VIP-256PT will call 5622...

  • Page 47: Phonebook

    802.3af PoE SIP IP Phone VIP-256PT Phonebook Phonebook The list Show all the directory entries. Please click "Save Settings" button to save this list after you edit or add an item. Items Description Name Input the name Number Input the phone number...

  • Page 48: Black List

    802.3af PoE SIP IP Phone VIP-256PT Step 4. Press Save Settings button to save changes. Editing one phone book: Step 1. Choose one phone book Step 2. Click Edit button, and the configuration table Step 3. Change the value of parameters.

  • Page 49: Call Log

    802.3af PoE SIP IP Phone VIP-256PT Items Description Adding one Black List: Step 1. Click Add button, then the configuration table. Step 2. Fill in the value of parameters. tep 3. Press OK button to end configuration. Step 4. Press Save Settings button to save changes.
  • Page 50 802.3af PoE SIP IP Phone VIP-256PT...

  • Page 51: Chapter 8 Voip Ip Phone Administration

    802.3af PoE SIP IP Phone VIP-256PT Chapter 8 VoIP IP Phone Administration Management In this page can configuration the value of Time/Date, password, web access, and system log and so on Time/Date Items Description NTP Server Fill in the NTP server IP address or Domain name...
  • Page 52 802.3af PoE SIP IP Phon IP-256P Start Hour of Day Choose starting hour Stop Month Choose stopping month Stop Day of Week Choose stopping day Choose stopping week Stop Day of Week Last in Month Stop Hour of Day Choose stopping the function hour Items Description Alarm Setting:...

  • Page 53: Password Reset

    802.3af PoE SIP IP Phone VIP-256PT Password Reset Items Description User Ty Choose the user type from admin and user. Original Password Input original password New Password Input the new password Password Confirm Input the new password again Items Description Change the password: Step 1.

  • Page 54: Web Access

    802.3af PoE SIP IP Phone VIP-256PT Web Access Items Description WAN In terface If or not enable user login WEB via Internet port. Login If enable, user can access Web to administra tion. Set the port which used to login WEB via Internet port and PC port, Web Login Port Default is 8080, that is why URL should have 8080.
  • Page 55 802.3af PoE SIP IP Phone VIP-256PT Local and remote Syslog In local: Step 1. Set syslog serve r null and choose one kind of L og Level. Step 2. Press Savin g Se ttings button to save and press Reboot button to active changes.

  • Page 56: Factory Defaults

    802.3af PoE SIP IP Phone VIP-256PT Factory Defaults Items Description Press Factory Default button to set VIP-256PE to default. Factory Default pdate Firmware ick on the Browse... button to select the firmware file to be uploaded to the router. Security A Certificate - The issuer of the certificate.
  • Page 57 802.3af PoE SIP IP Phone VIP-256PT Provision CA The CA certificate file of provision Certificate Provision Client The Client Certificate file of provision Certificate Provision Private Key The Private Key file of provision Upload TR069 and Provision User can upload cert files for TR069 and Provision as follows: Step 1.

  • Page 58: Provision

    TTPS Provision ing allow VIP-256PT auto-upgrading or auto-configuring VIP-256PT supports 3 ways to provision: TFTP, HTTP a nd HTTPS. Before testing or using TFTP, user should have tftp server and upgrading file and configuring file. Before testing or using HTTP, user should have http server and upgrading file and configuring file.
  • Page 59 If the last resync was failure, VIP-256PT will retry resync after the Delay “Resync Error Retry Delay” time, default is 3600s If it’s time to resync, but VIP-256PT is busying now, in this case, VIP-256PT will wait for a period time, the longest is “Forced Resync Forced Resync Delay Delay”...

  • Page 60: Snmp

    802.3af PoE SIP IP Phone VIP-256PT low the device to be m aged by the Manager which is set in the SNMP Manager IP. Items Description If or not enable SNMP SNMP Enable String, as an express password between management process and the...
  • Page 61 If or not enable TR069 ACS URL The URL of TR069 server User Name The VIP-256PT’s user name for connecting to TR069 server Password The VIP-256PT’s password for connecting to TR069 server Periodic Inform If or not enable periodic information...

  • Page 62: Appendix A Frequently Asked Questions List

    802.3af PoE SIP IP Phone VIP-256PT Appendix A Frequently Asked Questions List Q1: No Operation after Power On? A1: Check if the power adapter is properly connected. If applicable, check if the PoE (Power over Ethernet) switch behind the IP phone is set correctly.
  • Page 63 802.3af PoE SIP IP Phone VIP-256PT Q7: How to switch to different line to dial out? A7: Before dial out, press the correspondence line number you want to use, ex: want to use Line 4 to dial out, must press 2, to switch to line 2 then dial out.

  • Page 64: Ec Declaration Of Conformity

    EC Declaration of Conformity For the following equipment: : 802.3af PoE SIP IP Phone (2-Line) *Type of Product *Model Number : VIP-256PT * Produced by: Manufacturer‘s Name : Planet Technology Corp. Manufacturer‘s Address: 10F., No.96, Minquan Rd., Xindian Dist., New Taipei City 231, Taiwan (R.O.C.)

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