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Summary of Contents for Planet VIP-256T
- Page 1 SIP IP Phone VIP-256T SIP IP Phone VIP-256T...
- Page 2 PLANET has made every effort to ensure that this User’s Manual is accurate; PLANET disclaims liability for any inaccuracies or omissions that may have occurred.
- Page 3 Trademarks The PLANET logo is a trademark of PLANET Technology. This documentation may refer to numerous hardware and software products by their trade names. In most, if not all cases, their respective companies claim these designations as trademarks or registered trademarks.
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Page 4: Table Of Contents
SIP IP Phone VIP-256T Table of Contents Chapter 1 Introduction..................6 Overview ............................6 Product Features ........................10 Specifications ..........................11 Package Content........................13 Physical Details.......................... 13 Front View and Keypad function ..................13 Rear View..........................14 Phone Screen Features ......................15 Chapter 2 Preparations &... - Page 5 SIP IP Phone VIP-256T VPN ............................37 DMZ ............................38 QoS ............................. 39 Chapter 7 Phone Configurations..............40 Performance ..........................40 Volume ..........................40 Regional ..........................41 Call Forward ........................42 Miscellaneous ........................42 Multi-Functional Key ....................... 43 Dial Plan............................. 45 Phonebook ..........................
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Page 6: Chapter 1 Introduction
To build high-performance VoIP communications at a low cost, PLANET now introduces the latest member of its IP Phone family, the VIP-256T 2-Line Business IP Phone. The VIP-256T makes it simple for the enterprise featuring voice and data system or expanding voice system to new locations. It helps the company to save money on long distance calls;... - Page 7 Call Waiting, Auto Answer, Music on Hold, Caller ID and Call Waiting ID, 3-way Conferencing, Call Hold, Call Forwarding, Black List, Hotline, DTMF Relay, In-Band, Out-of-Band (RFC 2833) and SIP INFO, among others. Besides for office use, the VIP-256T is also the ideal solution for VoIP service offered by Internet Telephony Service Provider (ITSP).
- Page 8 VIP-256T Secure, High-Quality VoIP Communication The VIP-256T supports SIP v2 for easy integration with general voice over IP system. It can also effortlessly deliver secured toll voice quality by utilizing cutting-edge 802.1p QoS (Quality of Service), 802.1Q VLAN tagging, and IP ToS technology.
- Page 9 Professional Application The VIP-256T supports Busy Lamp Field (BLF) function that, via the lights on the phone, enables users to easily identify the status of other phones which are connected to the same IP PBX, such as busy, idle, ringing, etc.
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Page 10: Product Features
SIP IP Phone VIP-256T Product Features Highlights 2-Line enterprise-class IP phone Connects directly to an Internet telephone service provider or to an IP PBX Dual switched Ethernet ports, speakerphone, caller ID, call hold, conferencing, and more Easy installation and highly secure remote provisioning, as well as menu-based and web-based configuration... -
Page 11: Specifications
SIP IP Phone VIP-256T Specifications VIP-256T Product SIP IP Phone Hardware Lines (Direct Numbers) 2-Line Enterprise-class IP phone Display 128x32 Graphic LCD with White Backlight 2 Line Keys and 4 Soft Keys 12 Dialing Buttons (0~9, *, #) Feature Keys... - Page 12 SIP IP Phone VIP-256T Auto Answer Music on Hold Caller ID and Call Waiting ID 3-way Conferencing Call Hold, Call Forwarding, Call Mute Call Transfer: Blind Transfer and Attended Transfer Call Log: Redial List, Answered Calls and Missed Calls Volume Adjustment: Handset/Headset, Speaker and Ringer...
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Page 13: Package Content
SIP IP Phone VIP-256T Package Content ‧ SIP IP Phone unit ‧ Power Adapter ‧ Quick Installation Guide ‧ CD-ROM containing the on-line manual. ‧ RJ-45 cable x1 Physical Details The following figure illustrates the front/rear panel of IP Phone. -
Page 14: Rear View
SIP IP Phone VIP-256T Headset To mount mouthpiece and earpiece on the single handle. The LCD screen is for displaying your settings, such as phone number, LCD Screen line status and so on. Multi-Functional These keys can be used as speed dial, BLF, shortcut key, pick up and call park. -
Page 15: Phone Screen Features
SIP IP Phone VIP-256T Keypad Descriptions Headset Headset console, connect to headset The switch is used to turn on or turn off DND. Below the character “DND” is a dot. DND Switch When the switch is slided to the “dot” area, DND is on;... - Page 16 SIP IP Phone VIP-256T picture displays the corresponding relationship.
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Page 17: Chapter 2 Preparations & Installation
Chapter 2 Preparations & Installation Physical Installation VIP-256T: Enterprise SIP IP Phone (2 x RJ-45, 1 x Internet interface) Step 1. Handset Connection Plug one end of the handset cord into the handset and the other end into the phone body. - Page 18 SIP IP Phone VIP-256T NOTE: Use only the power adapter shipped with the unit to ensure correct functionality Step 3. Computer Network Setup Set your computer’s IP address to 192.168.0.x, where x is a number between 2 to 254 (except 1 where is being used for the IP Phone by default).
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Page 19: Administration Interface
SIP IP Phone VIP-256T Administration Interface The IP Phone provides GUI (Web based, Graphical User Interface) for machine management and administration. Key pad administration also available for simple configuration. Web Configuration Access To start IP Phone web configuration, you must have one of these web browsers installed on computer for management •... -
Page 20: Chapter 3 Network Service Configurations
SIP IP Phone VIP-256T Chapter 3 Network Service Configurations Configuring and Monitoring your IP Phone from Web Browser The IP Phone integrates a web-based graphical user interface that can cover most configurations and machine status monitoring. Via standard, web browser, you can configure and check machine status from anywhere around the world. -
Page 21: Chapter 4 Voip Ip Phone Status
SIP IP Phone VIP-256T Chapter 4 VoIP IP Phone Status Status You can check the basic phone status to find out more information about the phone. They include three parts: Basic, DHCP and Syslog. Basic Included on this page are Product Information, Line Status, Network Status, and System Status. - Page 22 SIP IP Phone VIP-256T Descriptions Items Product Information It shows the basic information of the product. It shows the registration state of each line. Line Status It shows the information of Internet port, VPN and PC port. Network Status System Status It shows the current time and the running time of the product.
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Page 23: Dhcp
SIP IP Phone VIP-256T DHCP This page displays the status about DHCP server enable/disable, start IP address, end IP address and client lease time. Click Refresh button to refresh status of DHCP server. Item Descriptions DHCP Status It shows the information of the DHCP Server. - Page 24 SIP IP Phone VIP-256T...
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Page 25: Chapter 5 Sip Account Setting
SIP IP Phone VIP-256T Chapter 5 SIP Account Setting SIP Account SIP is a request-response protocol, dealing with requests from clients and responses from servers. Participants are identified by SIP URLs. Requests can be sent through any transport protocol. SIP establishes call parameters at either end of the communication, and handles call transfer and termination. -
Page 26: Nat Setting
Set your NAT Traversal parameters in the following interface. It is helpful for the device behind NAT. Item Descriptions Enable/Disable NAT. VIP-256T supports STUN traversal. Choose “STUN” in the “NAT NAT Traversal Traversal Mode” if you want traverse NAT/Firewall. STUN Server IP STUN server IP address, default is stun.fwdnet.net... -
Page 27: Line Settings
On this webpage, users can configure the information about SIP account1, including the following 4 parts: Basic, Audio Configuration, User and Advanced, user can program all the SIP parameters. For VIP-256T, it can support 2 lines registered. Basic Set the basic information such as Phone Number, Account, Password, SIP Proxy and so on provided by your VOIP Service Provider. -
Page 28: Audio Configuration
SIP IP Phone VIP-256T Account SIP account provided by SIP Proxy SIP password provided by SIP Proxy Password Audio Configuration Select the audio Codec you want to use. Items Descriptions Audio Codec Type1 Choose the audio codec type from G.711U, G.711A, G.722, G.729, G.723... -
Page 29: Supplementary Services Subscription
Call Pickup Enable / Disable Call Pickup. Fill in the hotline number. Pick up handset or press speaker/headset button, VIP-256T will Delayed Hot Line dial out the hotline number automatically. Ex: xxxT4 will delay 4 seconds, then transfer to xxx (set to T0 will not delay.) MWI Enable Enable / Disable MWI (message waiting indicate). - Page 30 SIP IP Phone VIP-256T Items Descriptions Domain name If or not use domain name in the SIP URI Mode Carry Port If or not carry Port information in the SIP URI. Information Signal Port The default of the local port of SIP protocol is 5060 Choose the DTMF type from IN_band, RFC2833 and SIP INFO.
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Page 31: Chapter 6 Network Setting
SIP IP Phone VIP-256T Chapter 6 Network Setting Basic In this item you can program all the Network parameters. -
Page 32: Internet Port (Wan)
SIP IP Phone VIP-256T Internet Port (WAN) Internet Port WAN (Static IP) Items Descriptions Internet Connection Choose Static IP. Type The IP address of Internet port IP Address Subnet Mask The subnet mask of Internet port. Default Gateway The default gateway of Internet port. - Page 33 SIP IP Phone VIP-256T manually. 2. In Automatic: IP Phone will get the Primary DNS and Second DNS from DHCP Server automatically. Internet Port WAN (PPPoE) Item Descriptions Internet Connection Choose PPPoE. Type PPPoE Account Fill in the PPPoE account obtained from Internet Service Provider...
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Page 34: Pc Port(Lan)
SIP IP Phone VIP-256T PC Port (LAN) Support three modes : disable, NAT and Bridge Items Descriptions Choose the PC port connection type from disable, NAT and Bridge. NAT - The product is the same as a router. Bridge - The LAN port is same as the WAN port... -
Page 35: Network Address Server Settings (Dhcp)
SIP IP Phone VIP-256T Network Address Server Settings (DHCP) Support three modes: disable, NAT and Bridge DHCP Server - It will assign the IP Addressed set here to devices that connect to the LAN port. Number of Address - You may limit the number of addresses your router hands out. -
Page 36: Mac Address Clone
MAC is an important parameter for network equipment, so you should make sure that the MAC is right, in order to prevent to make VIP-256T unusable. You can login VIP-256T’s Web via PC port if you are incautious about making it wrong. -
Page 37: Vpn
SIP IP Phone VIP-256T A Virtual Private Network (VPN) is the extension of a private network that encompasses links across shared or public networks like the Internet. In short, by VPN technology, you can send data between two computers across a shared or public network in a manner that emulates the properties of a point-to-point private link. -
Page 38: Dmz
For example, the DMZ computer’s IP is “192.168.1.2”. “DMZ start port” and “DMZ end port” are 20 and 1023. The DMZ function is that DMZ computer can get the requests from the ports (20 to 1023) of VIP-256T’s Internet port. -
Page 39: Qos
SIP IP Phone VIP-256T Layer 3 QoS: Set the IP TOS value of SIP and RTP Packets. Layer 2 Qos: Set the value of 802.1Q and 802.1p priority Items Descriptions Some ISP supply QoS services. The QoS services can make the best of improving the quality of Voice application. -
Page 40: Chapter 7 Phone Configurations
SIP IP Phone VIP-256T Chapter 7 Phone Configurations Performance User can configure the value of ring volume, speakerphone volume, handset volume and so on. Volume Volume Settings - Adjust the input gain or the volume of handset/speaker/ring Items Descriptions Handset Input... -
Page 41: Regional
How long VIP-256T will delay to sound hook-on tone when call party Hook-On Tone Delay end call. (sec) How long VIP-256T will ring Ringing Time(Sec) Before the busy tone VIP-256T will send the delay tone (like di,di.), this Busy Tone parameter define how long the delay tone is. Delay(Sec) -
Page 42: Call Forward
Auto Answer - All the incoming calls will be put through automatically. Items Description Enable / Disable auto answer. If enable, VIP-256T will auto answer all Auto Answer incoming call immediately. How long VIP-256T to sound dial out tone when VIP-256T dialing Dial Time Out number. -
Page 43: Multi-Functional Key
SIP IP Phone VIP-256T Handsfree Key Choose the handsfree key mode from handsfree and headset. Mode Multi-Functional Key In here user can program the Multi-Function Key like Speed dial , BLF, Shortcut Key, Call Pick up Items Descriptions Program Step: Step 1.Choose one current key board to configure from Basic Board, Expansion Board 1,... - Page 44 SIP IP Phone VIP-256T Choose one Exp Key to configure Select the speed dial from the drop down list Choose the Line from auto (the first line registered), line1, line2, line3, line 4 and line 5 Fill the phone number in Expansion...
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Page 45: Dial Plan
SIP IP Phone VIP-256T solid green. 5. Press button to make changes effective. 6. If set properly, press the corresponding button to access to phonebook, call history, text message, volume+, volume- and login/logout menu directly. Adding call park: Choose one Exp Key to configure Select the Call Park from the drop down list in type Choose the Line from line1, line2, line3, line 4 and line 5. - Page 46 For the syntactic, please refer to the following Dial Plan Syntactic Choose the dial plan mode from Deny and Dial Out. Deny means VIP-256T will reject the matched number, while Dial Out Action means VIP-256T allow dial out the matched number.
- Page 47 “9,1xxxxxxxxxx”:VIP-256T make outside dial tone after inputting “9”, stop tone until inputting “1” “9,8,010x”: make outside dial tone after inputting “9”, stop tone until inputting “0” Set the delayed time. For example: “<9:111>T2”: VIP-256T will dial out the matched number “111” after 2 seconds.
- Page 48 If user dials 2,622 or 2,6222 or 2,62222 or VIP-256T will call 5622 or 56222 or 562222 or immediately. And VIP-256T will make outside dial tone after inputting “2” or “3”, stop tone until inputting “6”. Example 5 If user dials...
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Page 49: Phonebook
SIP IP Phone VIP-256T Phonebook Phonebook The list shows all the directory entries. Please click "Save Settings" button to save this list after you edit or add an item. Items Descriptions Name Input the name Number Input the phone number... -
Page 50: Black List
SIP IP Phone VIP-256T Step 4. Press Save Settings button to save changes. Editing one phone book: Step 1. Choose one phone book Step 2. Click Edit button, and the configuration table Step 3. Change the value of parameters. Step 4. Press OK button to end configuration. -
Page 51: Call Log
SIP IP Phone VIP-256T Items Descriptions Adding one Black List: Step 1. Click Add button, then the configuration table. Step 2. Fill in the value of parameters. Step 3. Press OK button to end configuration. Step 4. Press Save Settings button to save changes. -
Page 52: Chapter 8 Voip Ip Phone Administration
SIP IP Phone VIP-256T Chapter 8 VoIP IP Phone Administration Management On this page, configuration of the value of Time/Date, password, web access, and system log and so on is made. Time/Date Items Description NTP Server Fill in the NTP server IP address or Domain name... - Page 53 SIP IP Phone VIP-256T Items Descriptions Alarm Setting: Step 1. Enable alarm Step 2.Set alarm time Step 3. Press Save Settings button to save changes and then press Reboot button to active changes Items Descriptions Daylight Saving Time: Step 1. Enable Daylight Saving Time.
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Page 54: Password Reset
SIP IP Phone VIP-256T Password Reset Items Descriptions User Type Choose the user type from admin and user. Original Password Input original password New Password Input the new password Password Confirm Input the new password again Items Descriptions Change the password: Step 1. -
Page 55: Web Access
SIP IP Phone VIP-256T Web Access Items Description WAN Interface If or not enable user login WEB via Internet port. Login If enable, user can access Web to administration. Set the port which used to login WEB via Internet port and PC port, Web Login Port Default is 8080, that is why URL should have 8080. - Page 56 SIP IP Phone VIP-256T Local and remote Syslog In local: Step 1. Set syslog server null and choose one kind of Log Level. Step 2. Press Saving Settings button to save and press Reboot button to active changes. Step 3. User can view syslog in Status/Syslog webpage.
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Page 57: Factory Defaults
SIP IP Phone VIP-256T Factory Defaults Items Description Press Factory Default button to set VIP-256PE to default. Factory Default Updating Firmware Click on the Browse button to select the firmware file to be uploaded to the router. Security CA Certificate - The issuer of the certificate. - Page 58 SIP IP Phone VIP-256T Items Description TR069 CA Certificate The CA certificate file of TR069 The Client Certificate file of TR069 TR069 Client Certificate TR069 Private Key The Private Key file of TR069 Provision CA The CA certificate file of provision...
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Page 59: Provision
TFTP server or a web server which use HTTP or HTTPS. Provisioning allow VIP-256T auto-upgrading or auto-configuring VIP-256T supports 3 ways to provision: TFTP, HTTP and HTTPS. Before testing or using TFTP, user should have TFTP server and upgrading file and configuring file. - Page 60 If the last resync was failure, VIP-256T will retry resync after the Delay “Resync Error Retry Delay” time, default is 3600s If it’s time to resync, but VIP-256T is busying now, in this case, Forced Resync VIP-256T will wait for a period time, the longest is “Forced Resync Delay”...
- Page 61 SIP IP Phone VIP-256T...
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Page 62: Snmp
SIP IP Phone VIP-256T SNMP Allow the device to be managed by the Manager which is set in the SNMP Manager IP. Items Descriptions SNMP Enable If or not enable SNMP String, as an express password between management process and the... - Page 63 If or not enable TR069 CWMP ACS URL The URL of TR069 server User Name The VIP-256T’s user name for connecting to TR069 server Password The VIP-256T’s password for connecting to TR069 server Periodic Inform If or not enable periodic information...
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Page 64: Appendix A Frequently Asked Questions List
SIP IP Phone VIP-256T Appendix A -- Frequently Asked Questions Q1: No Operation after Power On? A1: Check if the power adapter is properly connected. Q2: No Dial Tone? A2: Check if the handset cord is properly connected. Q3: Cannot Make a Call? A3: Check the status of your SIP registration status or contact your administrator, supplier, or ITSP for more information or assistance. - Page 65 SIP IP Phone VIP-256T to dial out, must press 2 to switch to line 2, then dial out. Q9: Why my MSG light would not show any information when I receive the message? A9: In SIP accounts / Lines / Supplementary service Please enable the MWI (Message Waiting Indicate) and in Voice Mailbox numbers, please also assign the Voice mail number.
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Page 66: Ec Declaration Of Conformity
EC Declaration of Conformity For the following equipment: : 802.3af PoE SIP IP Phone (2-Line) *Type of Product *Model Number : VIP-256T / VIP-256PT * Produced by: Manufacturer‘s Name : Planet Technology Corp. Manufacturer‘s Address: 10F., No.96, Minquan Rd., Xindian Dist., New Taipei City 231, Taiwan (R.O.C.)
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