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Summary of Contents for Planet VIP-361PE
- Page 1 User’s Manual VIP-361PE Full Function PoE IP Phone...
- Page 2 PLANET has made every effort to ensure that this User’s Manual is accurate; PLANET disclaims liability for any inaccuracies or omissions that may have occurred.
- Page 3 Trademarks The PLANET logo is a trademark of PLANET Technology. This documentation may refer to numerous hardware and software products by their trade names. In most, if not all cases, their respective companies claim these designations as trademarks or registered trademarks.
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Page 4: Table Of Contents
Table of Contents Chapter 1 Introduction ................... 6 Overview ............................6 Package Content...........................8 Physical Details..........................8 Front View and Keypad function ...................8 Rear View..........................10 Phone Screen Features ......................11 Chapter 2 Preparations & Installation............12 Physical Installation........................12 Administration Interface......................14 Web configuration access.....................14 Chapter 3 Network Service Configurations..........15 Configuring and monitoring your IP Phone from web browser..........15 Manipulation of IP Phone via web browser.................15 Chapter 4 VoIP IP Phone Status .............. - Page 5 Volume ..........................33 Regional ..........................34 Call Forward ........................35 Miscellaneous ........................35 Multi-Functional Key ........................36 Dial Plan............................38 Phonebook ..........................42 Phonebook..........................42 Black List ..........................43 Call Log ..........................45 Chapter 8 VoIP IP Phone Administration ............ 46 Management ..........................46 Time/Date..........................46 Password Reset ........................48 Web Access ..........................49 System Log Setting ......................49 Factory Defaults........................50 Update Firmware ........................51...
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Page 6: Chapter 1 Introduction
IP phone series: the VIP-361PE, a 5-line professional PoE IP Phone. The VIP-361PE is the ideal choice for a business to deploy VoIP network by using IP PBX service. It provides 5 voice lines; dual 10/100 switched Ethernet ports and integrated IEEE 802.3af Power over Ethernet circuitry which offers benefit of reducing cabling expenses and cord clutter. - Page 7 SIP 2.0 (RFC3261) compliant Supports up to 5 service domains Interoperability with leading PLANET IP PBX platforms Supports BLF (Busy Lamp Field). Voice codec support: G.711(A-Law, u-Law), G.723.1, G.722, G.729 A/AB In-band, out-of-band DTMF Relay (RFC 2833) and SIP INFO ...
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Page 8: Package Content
SIP proxy redundancy: dynamic via DNS SRV, A records Direct IP to IP calling NAT Traversal: Static NAT Route and Traversal by STUN Built-in NAT Router DHCP Server and Client IP conflict detection Package Content ‧... -
Page 9: Keypad Description
Keypad Description Handset top cradle For the placement of handset (Receiver end) Hook switch For hang-up and hang-off of handset Cradle latch To prevent the handset from dropping when it is wall-mounted. Handset bottom cradle For the placement of handset (Transmitter end) Handset cord port RJ-11 jack on the left side of the IP phone Headset wire port... -
Page 10: Rear View
hold function. The Conference key is used to add the current multiple connected phones CONF into a conference. It performs a phone-bridging function. During an active call, press it to mute the current call. When input text, Mute/Del press it to delete a digit or number. Rear View 10/100 RJ-45 Ethernet Port... -
Page 11: Phone Screen Features
Please don’t connect PoE injector and AC adapter to Note VIP-361PE at the same time, this may make the effect of current pulse and then cause device damage. Be noted to power the SIP IP phone either from 802.3af PoE or AC adapter. -
Page 12: Chapter 2 Preparations & Installation
Chapter 2 Preparations & Installation Physical Installation VIP-361PE: Enterprise PoE SIP IP Phone (2 x RJ-45, 1 x PoE for Internet interface) Step 1. Handset Connection Plug Handset Core with Handset and Handset Jack Step 2a. Connecting Power Adapter and Network Please don’t connect PoE injector and AC adapter to... - Page 13 2b. Connecting Power via PoE interface and Network In the VIP-361PE can be configured without external power, if connecting to an IEEE802 .3af PSE devices such as 802.3af POE injector/hub or 802.3af POE Switch. Note: Only internet port of the VIP-361PE support 802.3af power injectio...
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Page 14: Administration Interface
Administration Interface The IP Phone provides GUI (Web based, Graphical User Interface) for machine management and administration. Key pad administration also available for simple configuration. Web configuration access To start IP Phone web configuration, you must have one of these web browsers installed on computer for management ... -
Page 15: Chapter 3 Network Service Configurations
Chapter 3 Network Service Configurations Configuring and monitoring your IP Phone from web browser The IP Phone integrates a web-based graphical user interface that can cover most configurations and machine status monitoring. Via standard, web browser, you can configure and check machine status from anywhere around the world. -
Page 16: Chapter 4 Voip Ip Phone Status
Chapter 4 VoIP IP Phone Status Status You can check the basic phone status to find out more information about the phone. They include three parts Basic, DHCP and Syslog. Basic In this page include Product Information, Line Status, Network Status, and System Status. - Page 17 Descriptions Item It shows the basic information of the product. Product Information It shows the registration state of each line. Line Status It shows the information of Internet port, VPN and PC port. Network Status It shows the current time and the running time of the product. System Status Click Refresh button to refresh status of phone.
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Page 18: Dhcp
DHCP This page displays the status about DHCP server enable/disable, start IP address, end IP address and client lease time. Click Refresh button to refresh status of DHCP server. Descriptions Item It shows the information of the DHCP Server. DHCP Status Syslog It shows all the log information of system. -
Page 19: Chapter 5 Sip Account Setting
Chapter 5 SIP Account Setting SIP Account SIP is a request-response protocol, dealing with requests from clients and responses from servers. Participants are identified by SIP URLs. Requests can be sent through any transport protocol. SIP establishes call parameters at either end of the communication, and handles call transfer and termination. -
Page 20: Nat Setting
Set your NAT Traversal parameters in the following interface. It is helpful for the device behind NAT Descriptions Item Enable/Disable NAT. VIP-361PE supports STUN traversal, choose “STUN” in the “NAT NAT Traversal Traversal Mode” if you want traverse NAT/Firewall. STUN server IP address, default is stun.fwdnet.net... -
Page 21: Line Settings
In this webpage, users can configuration the information about SIP account1, including the following 4 parts: Basic, Audio Configuration, User and Advanced, user can program all the SIP parameters. For VIP-361PE it can support 5 lines registered. Basic Set the basic information provided by your VOIP Service Provider, such as Phone Number, Account, password, SIP Proxy and so on. -
Page 22: Audio Configuration
Audio Configuration Select the audio Codec you want to use... Descriptions Item Choose the audio codec type from G.711U, G.711A, G.722, G.729, Audio Codec Type1 G.723 Choose the audio codec type from G.711U, G.711A, G.722, G.729, Audio Codec Type2 G.723 Choose the audio codec type from G.711U, G.711A, G.722, G.729, Audio Codec Type3 G.723... - Page 23 Enable / Disable Call Pickup. Call Pickup Fill in the hotline number. Pickup handset or press speaker/headset button, VIP-361PE will Delayed Hot Line dial out the hotline number automatically. Ex: xxxT4 will delay 4 seconds, then transfer to xxx(set to T0 will not delay.) Enable / Disable MWI (message waiting indicate).
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Page 24: Advanced
Advanced IP phone make calls based on SIP accounts, IP phone can support 4 independent SIP account, and each account can be configured to different SIP server. Descriptions Item Domain name If or not use domain name in the SIP URI Mode Carry Port If or not carry Port information in the SIP URI. -
Page 25: Chapter 6 Network Setting
Chapter 6 Network Setting Basic In this item you can program all the Network parameters. Internet Port (WAN) Internet Port WAN (Static IP) - Page 26 Descriptions Item Internet Connection Choose Static IP. Type The IP address of Internet port IP Address The subnet mask of Internet port. Subnet Mask The default gateway of Internet port. Default Gateway The primary DNS of Internet port. Primary DNS The second DNS of Internet port.
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Page 27: Pc Port(Lan)
Internet Port WAN (PPPoE) Descriptions Item Internet Connection Choose PPPoE. Type PPPoE Account Fill in the PPPoE account which get from Internet Service Provider PPPoE Password Fill in the PPPoE account get from Internet Service Provider Enable / Disable PPPoE Auto-Dial. PPPoE Auto-Dial Choose DNS type from Manual and Automatic 1. -
Page 28: Network Address Server Settings (Dhcp)
The starting IP address which IP phone will attribute to clients. Note: The Network Sect of DHCP Server Start Address should be the Start IP Address same with the one that VIP-361PE’s PC port. Generally speaking, you can use the default setting. Number of Number of IP address will distribute to clients. -
Page 29: Mac Address Clone
Internet port. MAC is an important parameter for network equipments, so you should make sure that the MAC is right, in order to prevent to make VIP-361PE unusable. You can login VIP-361PE’s Web via PC port if you are incautious to make it wrong. -
Page 30: Vpn
A Virtual Private Network (VPN) is the extension of a private network that encompasses links across shared or public networks like the Internet. In short, by VPN technology, you can send data between two computers across a shared or public network in a manner that emulates the properties of a point-to-point private link. -
Page 31: Dmz
For example, the DMZ computer’s IP is “192.168.1.2”, “DMZ start port” and “DMZ end port” is 20 and 1023. The DMZ function is that DMZ computer can get the requests from the ports (20 to 1023) of VIP-361PE’s Internet port. -
Page 32: Qos
Layer 3 QoS: Set the IP TOS value of SIP and RTP Packets. Layer 2 Qos: Set the value of 802.1Q and 802.1p priority Descriptions Item Some ISP supply QoS services. The QoS services can make the best of improving the quality of Voice application. -
Page 33: Chapter 7 Phone Configurations
Chapter 7 Phone Configurations User can configuration volume, call forward, multi-functional key, dial plan, phonebook and call log. Performance User can configuration the value of ring volume, speakerphone volume, handset volume and so on. Volume Volume Settings - Adjust the input gain or the volume of handset/speaker/ring Items Description Handset Input... -
Page 34: Regional
The Max value of VIP-361PE’s jitter delay, VIP-361PE’s jitter is an Max Jitter Delay (ms) adaptive jitter mechanism. How long VIP-361PE will delay to sound hook-on tone when call party Hook-On Tone Delay end call. (sec) How long VIP-361PE will ring. -
Page 35: Call Forward
Auto Answer - All the incoming calls will be put through automatically. Items Description Enable / Disable auto answer. If enable, VIP-361PE will auto answer all Auto Answer incoming call immediately. How long VIP-361PE to sound dial out tone when VIP-361PE dialing Dial Time Out number. -
Page 36: Multi-Functional Key
Multi-Functional Key In here user can program the Multi-Function Key like Speed dail, BLF, Shortcut Key, Call Pick up Items Description Program Step: Step 1.Choose one current key board to configuration from Basic Board, Expansion Board 1, Expansion Board 2, Expansion Board 3, Expansion Board 4, Expansion Board 5 and Expansion Board 6. - Page 37 Adding speed dial: Speed Dial: You can configure the key as simplified speed dial key. This key function allows you to easily access the most frequently dialed numbers. Choose one Exp Key to configuration Select the speed dial from the drop down list Choose the Line from auto (the first line registered), line1, line2, line3, line 4 and line 5 Fill the phone number in Expansion Press...
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Page 38: Dial Plan
4. Press to save changes and you can see the status of corresponding LED is solid green. 5. Press button to make changes effective. 6. If set properly, press the corresponding button to access to phonebook, call history, text message, volume+, volume- and login/logout menu directly. Adding call park: Choose one Exp Key to configuration Select the Call Park from the drop down list in type... - Page 39 The syntactic, please refer to the following Dial Plan Syntactic Choose the dial plan mode from Deny and Dial Out. Deny means VIP-361PE will reject the matched number, while Dial Out Action means VIP-361PE allow dial out the matched number.
- Page 40 “9,1xxxxxxxxxx”:VIP-361PE make outside dial tone after inputting “9”, stop tone until inputting “1” “9,8,010x”: make outside dial tone after inputting “9”, stop tone until inputting “0” Set the delayed time. For example: “<9:111>T2”: VIP-361PE will dial out the matched number “111” after 2 seconds.
- Page 41 If user dials 2,622 or 2,6222 or 2,62222 or VIP-361PE will call 5622 or 56222 or 562222 or immediately. And VIP-361PE will make outside dial tone after inputting “2” or “3”, stop tone until inputting “6”. Example 5 If user dials...
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Page 42: Phonebook
Phonebook Phonebook The list Show all the directory entries. Please click "Save Settings" button to save this list after you edit or add an item. Items Description Input the name Name Input the phone number Number Items Description Adding one phone book: Step 1. -
Page 43: Black List
Step 1. Choose one phone book Step 2. Click Edit button, and the configuration table Step 3. Change the value of parameters. Step 4. Press OK button to end configuration. Step 5. Press Save Settings button to save changes. Deleting one phone book: Step 1. - Page 44 Items Description Adding one Black List: Step 1. Click Add button, then the configuration table. Step 2. Fill in the value of parameters. Step 3. Press OK button to end configuration. Step 4. Press Save Settings button to save changes. Editing one Black List: Step 1.
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Page 45: Call Log
Call Log To view the call log information such as redial list (incoming call), answered call and missed call... -
Page 46: Chapter 8 Voip Ip Phone Administration
Chapter 8 VoIP IP Phone Administration In this item; can configuration the Time/Date, password, web access, system log and so on Management In this page can configuration the value of Time/Date, password, web access, and system log and so Time/Date Items Description Fill in the NTP server IP address or Domain name... - Page 47 Items Description Alarm Setting: Step 1. Enable alarm Step 2.Set alarm time Step 3. Press Save Settings button to save changes and then press Reboot button to active changes Items Description Daylight Saving Time: Step 1. Enable Daylight Saving Time. Step 2.
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Page 48: Password Reset
Password Reset Items Description Choose the user type from admin and user. User Type Input original password Original Password Input the new password New Password Input the new password again Password Confirm Items Description Change the password: Step 1. Choose the admin from the drop-down list. Step 2. -
Page 49: Web Access
Web Access Items Description If or not enable user login WEB via Internet port. WAN Interface If enable, user can access Web to administration. Login Set the port which used to login WEB via Internet port and PC port, Web Login Port Default is 8080, that is why URL should have 8080. -
Page 50: Factory Defaults
Local and remote Syslog In local: Step 1. Set syslog server null and choose one kind of Log Level. Step 2. Press Saving Settings button to save and press Reboot button to active changes. Step 3. User can view syslog in Status/Syslog webpage. In remote: Step 1. -
Page 51: Update Firmware
Update Firmware Click on the Browse... button to select the firmware file to be uploaded to the router. Security CA Certificate - The issuer of the certificate. Client Certificate - user's certificate issued by CA. Private Key - user's private key file. Items Description The CA certificate file of TR069... -
Page 52: Provision
Provision allow a device automatically resync to a specific configuration file on a TFTP server or a web server which use HTTP or HTTPS. Provisioning allow VIP-361PE auto-upgrading or auto-configuring VIP-361PE supports 3 ways to provision: TFTP, HTTP and HTTPS. Before testing or using TFTP, user should have tftp server and upgrading file and configuring file. - Page 53 Resync Error Retry “Resync Error Retry Delay” time, default is 3600s Delay If it’s time to resync, but VIP-361PE is busying now, in this case, VIP-361PE will wait for a period time, the longest is “Forced Resync Forced Resync Delay” , default is 14400s, when the time over, VIP-361PE will forced to...
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Page 55: Snmp
SNMP Allow the device to be managed by the Manager which is set in the SNMP Manager IP. Items Description If or not enable SNMP SNMP Enable String, as an express password between management process and the Get Community agent process String, as an express password between management process and the Set Community agent process... - Page 56 TR069 Enable If or not enable TR069 CWMP The URL of TR069 server ACS URL The VIP-361PE’s user name for connecting to TR069 server User Name The VIP-361PE’s password for connecting to TR069 server Password Periodic Inform If or not enable periodic information...
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Page 57: Appendix A Expansion Module-Vip-36Ext Installation
Note: If any of above items are missed or damaged, please contact your local dealer for support. 2. Installation Step 1. Mounting Bracket Fasten 4 screws to daisy chained with VIP-361PE. (Support up to 6 expansion VIP-36EXT, with 260 multi-functional keys) Step 2. Connecting RJ-11 cable... -
Page 58: Further Configuration
Fasten 4 screws to daisy chained each other, connect OUT port with next module’s IN port via RJ-115 cable To fix the VIP-36EXT and the VIP-361PE or fix two VIP-36EXT; please do like the following left picture, the right picture is wrong:... -
Page 59: Appendix B Frequently Asked Questions List
Appendix B Frequently Asked Questions List Q1 : No Operation after Power On? A1: Check if the power adapter is properly connected. If applicable, check if the PoE (Power over Ethernet) switch behind the IP phone is set correctly. Q2: No Dial Tone? A2: Check if the handset cord is properly connected. - Page 60 A7: Before dial out, press the correspondence line number you want to use, ex: want to use Line 4 to dial out, must press 4, to switch to line 4 then dial out. Q7: Why my MSG light would not show any information, when I receive the message? A7: In SIP accounts / Lines / Supplementary service Please enable the MWI (Message Waiting Indicate) and in Voice Mailbox numbers, please also assign the Voice mail number.
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Page 61: Appendix C Specifications
Appendix C Specifications Product Full Function PoE IP Phone Model VIP-361PE Hardware Internet Port 10/100M, Half or Full Duplex, auto-negotiation Power over Ethernet 802.3af compliant PC Port 10/100M, Half or Full Duplex, auto-negotiation Display 128×64 Graphic LCD with white backlight... - Page 62 Expansion Module for VIP-361PE Model VIP-36EXT Hardware 2 x RJ-11 ports for data in and out Interface DC 5V or connect with VIP-361PE Power Programmable button 132 X 167 X 51 mm Dimension (W x D x H) 0~50 Degree C, 10~90% humidity...
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