Planet VIP-256PT User Manual
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User's Manual
VIP-256PT
Enterprise PoE IP Phone
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Summary of Contents for Planet VIP-256PT

  • Page 1 User’s Manual VIP-256PT Enterprise PoE IP Phone...
  • Page 2 PLANET has made every effort to ensure that this User’s Manual is accurate; PLANET disclaims liability for any inaccuracies or omissions that may have occurred.
  • Page 3 Trademarks The PLANET logo is a trademark of PLANET Technology. This documentation may refer to numerous hardware and software products by their trade names. In most, if not all cases, their respective companies claim these designations as trademarks or registered trademarks.
  • Page 4: Table Of Contents

    Table of Contents Chapter 1 Introduction ................... 6 Overview ............................6 Package Content.......................... 7 Physical Details..........................7 Front View and Keypad function ..................7 Rear View..........................8 Phone Screen Features ......................10 Chapter 2 Preparations & Installation ............11 Physical Installation........................11 Administration Interface......................
  • Page 5 Volume ..........................33 Regional ..........................34 Call Forward ........................35 Miscellaneous ........................35 Multi-Functional Key ....................... 36 Dial Plan............................. 38 Phonebook ..........................42 Phonebook........................... 42 Black List ..........................43 Call Log ..........................44 Chapter 8 VoIP IP Phone Administration ............ 45 Management ..........................
  • Page 6: Chapter 1 Introduction

    Professional Application and Feature For VIP-256PT we do support all kinds of SIP base phone feature, like Call Waiting, Auto Answer, Music on hold, Caller ID and call waiting ID, 3-way Conference, Call Hold, Call Forwarding, Black List, Hotline, DTMF Relay: In-band, Out-band (RFC2833) and SIP INFO……., Besides for office use, the VIP-256PT is the ideal solution...
  • Page 7: Package Content

     PRODUCT FEATURES  IEEE 802.3af (Power over Ethernet) compliant  Full-duplex Speakerphone  128×64 Graphic LCD with white back light  Efficient installation deployment of IP PBX solution  Reversible base stand and wall mount installation options  2 lines Registration ...
  • Page 8: Rear View

    Keypad Description Handset top cradle For the placement of handset (Receiver end) Hook switch For hang-up and hang-off of handset Cradle latch To prevent the handset from dropping when it is wall-mounted. Handset bottom cradle For the placement of handset (Transmitter end) Handset cord port RJ-11 jack on the left side of the IP phone Headset wire port...
  • Page 9: Keypad Description

    Please don’t connect PoE injector and AC adapter to  Note VIP-256PT at the same time, this may make the effect of current pulse and then cause device damage. Be noted to power the SIP IP phone either from 802.3af PoE or AC adapter.
  • Page 10: Phone Screen Features

    Phone Screen Features This is what your main phone screen might look like with an active call. Graphic Icon Description To display the current date. Date Date format is mm/dd To display the current time. Time Time format is mm:ss (A or P) To display the phone number of lines.
  • Page 11: Chapter 2 Preparations & Installation

    Chapter 2 Preparations & Installation Physical Installation VIP-256PT: Enterprise PoE SIP IP Phone (2 x RJ-45, 1 x PoE for Internet interface) Step 1. Handset Connection Plug Handset Core with Handset and Handset Jack tep 2a. Connecting Power Adapter and Network...
  • Page 12 Step 2b. Connecting Power via PoE interface and Network In the VIP-256PT can be configured without external power, if connecting to an IEEE802 .3af PSE devices such as 802.3af POE injector/hub or 802.3af POE Switch. Note: Only internet port of the VIP-256PT support 802.3af power injectio...
  • Page 13: Administration Interface

    Administration Interface The IP Phone provides GUI (Web based, Graphical User Interface) for machine management and administration. Key pad administration also available for simple configuration. Web configuration access To start IP Phone web configuration, you must have one of these web browsers installed on computer for management ...
  • Page 14: Chapter 3 Network Service Configurations

    Chapter 3 Network Service Configurations Configuring and monitoring your IP Phone from web browser The IP Phone integrates a web-based graphical user interface that can cover most configurations and machine status monitoring. Via standard, web browser, you can configure and check machine status from anywhere around the world.
  • Page 15: Chapter 4 Voip Ip Phone Status

    Chapter 4 VoIP IP Phone Status Status You can check the basic phone status to find out more information about the phone. They include three parts Basic, DHCP and Syslog. Basic In this page include Product Information, Line Status, Network Status, and System Status.
  • Page 16 Descriptions Item It shows the basic information of the product. Product Information It shows the registration state of each line. Line Status It shows the information of Internet port, VPN and PC port. Network Status It shows the current time and the running time of the product. System Status Click Refresh button to refresh status of phone.
  • Page 17: Dhcp

    DHCP This page displays the status about DHCP server enable/disable, start IP address, end IP address and client lease time. Click Refresh button to refresh status of DHCP server. Descriptions Item It shows the information of the DHCP Server. DHCP Status Syslog It shows all the log information of system.
  • Page 18: Chapter 5 Sip Account Setting

    Chapter 5 SIP Account Setting SIP Account SIP is a request-response protocol, dealing with requests from clients and responses from servers. Participants are identified by SIP URLs. Requests can be sent through any transport protocol. SIP establishes call parameters at either end of the communication, and handles call transfer and termination.
  • Page 19: Nat Setting

    Set your NAT Traversal parameters in the following interface. It is helpful for the device behind NAT Descriptions Item Enable/Disable NAT. VIP-256PT supports STUN traversal, choose “STUN” in the “NAT NAT Traversal Traversal Mode” if you want traverse NAT/Firewall. STUN server IP address, default is stun.fwdnet.net...
  • Page 20: Line Settings

    In this webpage, users can configuration the information about SIP account1, including the following 4 parts: Basic, Audio Configuration, User and Advanced, user can program all the SIP parameters. For VIP-256PT it can support 2 lines registered. Basic Set the basic information provided by your VOIP Service Provider, such as Phone Number, Account, password, SIP Proxy and so on.
  • Page 21: Audio Configuration

    Audio Configuration Select the audio Codec you want to use... Descriptions Item Choose the audio codec type from G.711U, G.711A, G.722, G.729, Audio Codec Type1 G.723 Choose the audio codec type from G.711U, G.711A, G.722, G.729, Audio Codec Type2 G.723 Choose the audio codec type from G.711U, G.711A, G.722, G.729, Audio Codec Type3 G.723...
  • Page 22: Supplementary Services Subscription

    Enable / Disable Call Pickup. Call Pickup Fill in the hotline number. Pickup handset or press speaker/headset button, VIP-256PT will Delayed Hot Line dial out the hotline number automatically. Ex: xxxT4 will delay 4 seconds, then transfer to xxx (set to T0 will not delay.) Enable / Disable MWI (message waiting indicate).
  • Page 23 Descriptions Item Domain name If or not use domain name in the SIP URI Mode Carry Port If or not carry Port information in the SIP URI. Information The local port of SIP protocol, default is 5060 Signal Port Choose the DTMF type from IN_band, RFC2833 and SIP INFO. DTMF Type RFC2833 Payload User can use the default setting...
  • Page 24: Chapter 6 Network Setting

    Chapter 6 Network Setting Basic In this item you can program all the Network parameters.
  • Page 25: Internet Port (Wan)

    Internet Port (WAN) Internet Port WAN (Static IP) Descriptions Item Internet Connection Choose Static IP. Type The IP address of Internet port IP Address The subnet mask of Internet port. Subnet Mask The default gateway of Internet port. Default Gateway The primary DNS of Internet port.
  • Page 26 2. In Automatic: IP Phone will get the Primary DNS and Second DNS from DHCP Server automatically. Internet Port WAN (PPPoE) Descriptions Item Internet Connection Choose PPPoE. Type Fill in the PPPoE account which get from Internet Service Provider PPPoE Account PPPoE Password Fill in the PPPoE account get from Internet Service Provider PPPoE Auto-Dial...
  • Page 27: Pc Port(Lan)

    PC Port(LAN) Support Three mode disable,NAT, Bridge mode Descriptions Item Choose the PC port connection type from disable, NAT and Bridge. NAT - The product will be same as a router. Bridge - The LAN port is same as the WAN port PC Port Disable - PC port switch to NAT mode, but Internet port and PC port Connection Type...
  • Page 28: Network Address Server Settings (Dhcp)

    The starting IP address which IP phone will attribute to clients. Note: The Network Sect of DHCP Server Start Address should be the Start IP Address same with the one that VIP-256PT’s PC port. Generally speaking, you can use the default setting. Number of Number of IP address will distribute to clients.
  • Page 29: Mac Address Clone

    Internet port. MAC is an important parameter for network equipments, so you should make sure that the MAC is right, in order to prevent to make VIP-256PT unusable. You can login VIP-256PT’s Web via PC port if you are incautious to make it wrong.
  • Page 30: Vpn

    A Virtual Private Network (VPN) is the extension of a private network that encompasses links across shared or public networks like the Internet. In short, by VPN technology, you can send data between two computers across a shared or public network in a manner that emulates the properties of a point-to-point private link.
  • Page 31: Dmz

    For example, the DMZ computer’s IP is “192.168.1.2”, “DMZ start port” and “DMZ end port” is 20 and 1023. The DMZ function is that DMZ computer can get the requests from the ports (20 to 1023) of VIP-256PT’s Internet port.
  • Page 32: Qos

    Layer 3 QoS: Set the IP TOS value of SIP and RTP Packets. Layer 2 Qos: Set the value of 802.1Q and 802.1p priority Descriptions Item Some ISP supply QoS services. The QoS services can make the best of improving the quality of Voice application.
  • Page 33: Chapter 7 Phone Configurations

    Chapter 7 Phone Configurations Performance User can configuration the value of ring volume, speakerphone volume, handset volume and so on. Volume Volume Settings - Adjust the input gain or the volume of handset/speaker/ring Items Description Handset Input Adjust the handset input gain from 0-7 Gain Handset Volume Adjust the output gain from 0-7...
  • Page 34: Regional

    The Max value of VIP-256PT’s jitter delay, VIP-256PT’s jitter is an Max Jitter Delay (ms) adaptive jitter mechanism. How long VIP-256PT will delay to sound hook-on tone when call party Hook-On Tone Delay end call. (sec) How long VIP-256PT will ring Ringing Time(Sec) Before the busy tone VIP-256PT will send the delay tone (like di,di.),...
  • Page 35: Call Forward

    Auto Answer - All the incoming calls will be put through automatically. Items Description Enable / Disable auto answer. If enable, VIP-256PT will auto answer all Auto Answer incoming call immediately. How long VIP-256PT to sound dial out tone when VIP-256PT dialing Dial Time Out number.
  • Page 36: Multi-Functional Key

    Multi-Functional Key In here user can program the Multi-Function Key like Speed dial , BLF, Shortcut Key, Call Pick up Items Description Program Step: Step 1.Choose one current key board to configuration from Basic Board, Expansion Board 1, Expansion Board 2, Expansion Board 3, Expansion Board 4, Expansion Board 5 and Expansion Board 6.
  • Page 37 Fill the phone number in Expansion Press to save changes and you can see the status of corresponding LED is solid green. Press button to make changes effective. If set properly, press the corresponding key to make call immediately, and the status of LED is solid red.
  • Page 38: Dial Plan

    The syntactic, please refer to the following Dial Plan Syntactic Choose the dial plan mode from Deny and Dial Out. Deny means VIP-256PT will reject the matched number, while Dial Out Action means VIP-256PT allow dial out the matched number.
  • Page 39 Items Description Adding one dial plan: Step 1. Enable Dial Plan Step 2. Click Add button, and the configuration table Step 3. Fill in the value of parameters. Step 4.Press OK button to end configuration. Step 5. Press Save Settings button to save changes. Editing one dial plan: Step 1.
  • Page 40 “9,1xxxxxxxxxx”:VIP-256PT make outside dial tone after inputting “9”, stop tone until inputting “1” “9,8,010x”: make outside dial tone after inputting “9”, stop tone until inputting “0” Set the delayed time. For example: “<9:111>T2”: VIP-256PT will dial out the matched number “111” after 2 seconds.
  • Page 41 If user dials 2,622 or 2,6222 or 2,62222 or VIP-256PT will call 5622 or 56222 or 562222 or immediately. And VIP-256PT will make outside dial tone after inputting “2” or “3”, stop tone until inputting “6”. Example 5 If user dials...
  • Page 42: Phonebook

    Phonebook Phonebook The list Show all the directory entries. Please click "Save Settings" button to save this list after you edit or add an item. Items Description Input the name Name Input the phone number Number Items Description Adding one phone book: Step 1.
  • Page 43: Black List

    Step 1. Choose one phone book Step 2. Click Edit button, and the configuration table Step 3. Change the value of parameters. Step 4. Press OK button to end configuration. Step 5. Press Save Settings button to save changes. Deleting one phone book: Step 1.
  • Page 44: Call Log

    Items Description Adding one Black List: Step 1. Click Add button, then the configuration table. Step 2. Fill in the value of parameters. Step 3. Press OK button to end configuration. Step 4. Press Save Settings button to save changes. Editing one Black List: Step 1.
  • Page 45: Chapter 8 Voip Ip Phone Administration

    Chapter 8 VoIP IP Phone Administration Management In this page can configuration the value of Time/Date, password, web access, and system log and so Time/Date Items Description Fill in the NTP server IP address or Domain name NTP Server Choose the time zone Time Zone Adjust time by manual Manual Time...
  • Page 46 Items Description Alarm Setting: Step 1. Enable alarm Step 2.Set alarm time Step 3. Press Save Settings button to save changes and then press Reboot button to active changes Items Description Daylight Saving Time: Step 1. Enable Daylight Saving Time. Step 2.
  • Page 47: Password Reset

    Password Reset Items Description Choose the user type from admin and user. User Type Input original password Original Password Input the new password New Password Input the new password again Password Confirm Items Description Change the password: Step 1. Choose the admin from the drop-down list. Step 2.
  • Page 48: Web Access

    Web Access Items Description If or not enable user login WEB via Internet port. WAN Interface If enable, user can access Web to administration. Login Set the port which used to login WEB via Internet port and PC port, Web Login Port Default is 8080, that is why URL should have 8080.
  • Page 49 Local and remote Syslog In local: Step 1. Set syslog server null and choose one kind of Log Level. Step 2. Press Saving Settings button to save and press Reboot button to active changes. Step 3. User can view syslog in Status/Syslog webpage. In remote: Step 1.
  • Page 50: Factory Defaults

    Factory Defaults Items Description Press Factory Default button to set VIP-256PE to default. Factory Default Update Firmware Click on the Browse... button to select the firmware file to be uploaded to the router. Security CA Certificate - The issuer of the certificate. Client Certificate - user's certificate issued by CA.
  • Page 51 Upload TR069 and Provision User can upload cert files for TR069 and Provision as follows: Step 1. Choose one File Type from Step 2. Press to browser file. Step 3. Press to start upgrading. Next is the webpage which all files have well uploaded.
  • Page 52: Provision

    Resync Error Retry “Resync Error Retry Delay” time, default is 3600s Delay If it’s time to resync, but VIP-256PT is busying now, in this case, VIP-256PT will wait for a period time, the longest is “Forced Resync Forced Resync Delay” , default is 14400s, when the time over, VIP-256PT will forced to...
  • Page 54: Snmp

    SNMP Allow the device to be managed by the Manager which is set in the SNMP Manager IP. Items Description If or not enable SNMP SNMP Enable String, as an express password between management process and the Get Community agent process String, as an express password between management process and the Set Community agent process...
  • Page 55 TR069 Enable If or not enable TR069 CWMP The URL of TR069 server ACS URL The VIP-256PT’s user name for connecting to TR069 server User Name The VIP-256PT’s password for connecting to TR069 server Password Periodic Inform If or not enable periodic information...
  • Page 56: Appendix A Frequently Asked Questions List

    Appendix A Frequently Asked Questions List Q1: No Operation after Power On? A1: Check if the power adapter is properly connected. If applicable, check if the PoE (Power over Ethernet) switch behind the IP phone is set correctly. Q2: No Dial Tone? A2: Check if the handset cord is properly connected.
  • Page 57 A7: Before dial out, press the correspondence line number you want to use, ex: want to use Line 4 to dial out, must press 2, to switch to line 2 then dial out. Q7: Why my MSG light would not show any information, when I receive the message? A7: In SIP accounts / Lines / Supplementary service Please enable the MWI (Message Waiting Indicate) and in Voice Mailbox numbers, please also assign the Voice mail number.
  • Page 58: Appendix V Specifications

    Appendix B Specifications Product 802.3af PoE SIP IP Phone (2 lines) Model VIP-256PT Hardware Internet 10/100M, Half or Full Duplex, auto-negotiation (Power over Ethernet 802.3af compliant) 10/100M, Half or Full Duplex, auto-negotiation Display 128×64 Graphic LCD with white back light...
  • Page 59 Direct IP to IP calling NAT Traversal: Traversal by STUN Built-in NAT Router QoS with Layer 2 and Layer 3 DHCP Server and Client IP conflict detection Support PoE comply with IEEE802.3af Network and Configuration Internet Connection Type Fixed IP, DHCP, PPPoE Management LCD / Keypad UI Web (HTTP)

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