Talk-a-Phone WEBS-CM-2 Configuration And Operation Manual page 30

Appendix A: Troubleshooting & Maintenance
Problem
Unable to access the
communications
module's Web GUI
Unable to login to
the communications
module's Web GUI
Page 30 of 53
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WEBS-CM-2, WEBS-PA-1 and WEBS-PA-2
Configuration and Operation Manual
Possible Causes & Corrective measures
1. The IP address being used in the Web browser is incorrect. Connect the
serial console and check the communications module's IP address.
2. IP address of the communications module is conflicting with another network
device. Reassign a new IP address to the communications module.
The communications module's Web server is not responding. Reboot the
3.
communications module.
The communications module's database is corrupt. Reset to factory default
1.
settings using the Reset button (Refer to Error! Reference source not
ound. Error! Reference source not found.).IP address of the
communications module is conflicting with another network device. Reassign
a new IP address to the communications module.