Troubleshooting Guide - Respironics HomeLOX User Manual

Troubleshooting Guide

Warning: If your supply of oxygen is not adequate while performing troubleshooting, use your backup supply.
If after troubleshooting your HomeLox System is not performing adequately, contact the home care
equipment supplier immediately.
Warning: Electrical shock hazard: Do not remove the cabinet of the HomeLox System. The removal of the
cabinet should only be performed by Respironics, Inc. or a trained representative.
If your HomeLox fails to operate properly, refer to the chart below for possible solutions. If your problem is
not listed here, contact your home care equipment supplier. Do not attempt any maintenance procedures other
than those listed below.
Problem
The Start indicator on the
HomeLox control panel is
not lit.
The Service indicator on the
HomeLox control panel is lit.
The HomeLox is noisy.
There is condensation
on the HomeLox fill valve.
The GoLox-93 is frozen to the
HomeLox valve.
Transfilling will not stop.
10
Probable Cause
The power cord is not plugged in.
The electrical outlet has no power.
The HomeLox circuit breaker has been
activated.
A system fault has been detected.
An obstruction or dirt blocks a fan
opening.
The internal components are worn.
This is normal after transfilling.
There is moisture on the valve.
The GoLox-93 portable shutoff valve is
not functioning properly.
Solution
Check the electrical connection.
Check the wall switch, fuse, or circuit breaker.
Reset the HomeLox circuit breaker.
See the CIRCUIT BREAKER INSTRUCTIONS section of this manual.
Call your equipment provider for servicing.
Unplug the unit and clean the fan opening or remove the
obstruction.
Call your equipment provider for service.
The condensation should dissipate within a few minutes as the
fan forces air across it and dries it.
Leave the GoLox-93 on the valve and move the Vent Fill Lever to
the upright, closed position. The HomeLox will stop transfilling
and the valve will thaw in a few minutes. When the valve
becomes dry as a result of the fan forcing air across it, remove the
Go-Lox 93. If the problem persists, call your equipment provider
for service.
Return the GoLox-93 fill lever to the closed, upright position.
Remove the GoLox-93 from the HomeLox. Call your equipment
provider for service.