Susiaccess - Advantech ARK-DS262 User Manual

A.1

SUSIAccess

Advantech has designed an industrial remote management program to provide our
customers with remote device monitoring, desktop connection, system recovery and
system protection features that will help customers to access multiple clients through
a single console for remote device management. SUSIAccess will immediately rec-
ognize sudden equipment malfunctions and provide real-time equipment mainte-
nance, as well as system security protection mechanisms that significantly improve
maintenance efficiency. Plus, an active update feature will improve system stability
and reliability.
Remote Monitoring: Monitors system status of remote devices, including hard
disk temperature, hard drive health, network connection, system / CPU temper-
atures, system / CPU fan speeds and system voltages. Support for email alarms
and function logs so that managers can regularly keep on top of their remote
devices.
Remote On/Off: Control on/off times according to each device, or pre-set time
cycles to switch a device on/off. For example, a public service machine can be
set for 6:00 am start and 23:00 pm shutdown. Ideal for night time and energy
saving applications.
Remote KVM: Controls the desktops of remote devices. IT technicians or main-
tenance engineers can manipulate a remote computer directly for maintenance
and updates. Pre-configure settings without the need to enter individual IP, user-
name and passwords - providing significant reduction in service times required.
System Recovery: Controls system backup and restore of remote devices, or
pre-set system backup types and restore times. For example, a bank ATM
machine is set for system backup every Monday at 1:00 am. If a system
crashes, you can immediately gain access via the remote console, and perform
a system recovery so that the equipment maintains normal operation. (System
recovery programs use Acronis True Image backup and restore technology
which must be installed before use.)
System Protection: Controls remote equipment, system protection and moni-
toring, and security. If a machine is threatened by a virus, the program will auto-
matically detect and prevent intrusions.
*System Saver program integrates McAfee's Embedded Security System Pro-
tection program which must be installed before use.
ARK-DS262 User Manual 24