Tunstall iVi Programming And Installation Manual
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Tunstall iVi Programming And Installation Manual

The intelligent pendant with auto fall detection
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™
iVi
'the intelligent pendant'
with auto fall detection
Programming and
installation Guide
Page 1

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Summary of Contents for Tunstall iVi

  • Page 1 ™ ‘the intelligent pendant’ with auto fall detection Programming and installation Guide Page 1...

  • Page 2: Table Of Contents

    Menu 5 – Not Worn Period ......................12 Menu 6 – Sleep Mode (for transportation) ................12 Programming the iVi to a Tunstall home unit ................... 13 Using the iVi to answer an incoming call ..................13 Using with the pendant test reminder (Tunstall Vi/Vi+ only) ............13 Using Not Worn Alerts (Tunstall Vi/Vi+ only) ................

  • Page 3: Introduction

    10 seconds to cancel the alert by pressing the cancel button. The iVi can send an alert to the monitoring centre if it hasn’t been worn for a period of time. This period of time is configurable (3, 5 or 7 days). This feature is turned off by default and only turned on in advanced mode.

  • Page 4: Wearing Options

    For details on how each of the wearing options is fitted, refer to the User guide that is included in the iVi packaging. Alert Types The following table explains what alarms will be presented at a PNC and what caused that particular alarm.

  • Page 5: Getting Started

    • How tall is the person who will be wearing the iVi? • What model of home units is the iVi going to be programmed to e.g. Tunstall 400, 4000, • Caresse+, CEL450, CEL500, Vi and Vi+? Is the user capable of using the cancel button correctly? •...

  • Page 6: Default Ivi Settings

    Waist Worn performance. (users 5ft 10in or above) Cancel button Enabled The user can cancel an automated fall alert when the iVi is beeping. Not worn period 7 days The Not Worn alert is disabled Page 6...

  • Page 7: Programming The Ivi

    Press and hold the Help button and then the Cancel key • and hold both for 3 seconds. After more than 3 seconds release the Alarm key then release the Cancel key (iVi beeps • and the green status LED lights up) The iVi is now in programming mode •...

  • Page 8: Programming Menu

    LED. A press of the Help button within each menu will cycle between the options within that menu and is indicated by different tones played by the iVi. The settings are automatically saved when the programming menu is exited (after 20 seconds of no button presses).

  • Page 9: Ivi Quick Programming Guide

    Quick Programming Guide Menu 1 - Adjustable Sensitivity Green LED on Option Setting Indicator Tone Note High High Tone Inactive user susceptible to falls Medium Medium Tone Default setting Low Tone Active user less susceptible to falls Menu 2 – Equipment Type...

  • Page 10: Full Programming Guide

    Normal Mode The normal mode is for use with all Tunstall home units and radio systems. It prevents the ‘Activation Cancelled’ and ‘Not Worn’ alerts from being sent by iVi as these alerts are not supported by all systems. Advanced Mode Must only be used with Tunstall Vi/Vi+ and Caresse + (firmware version 231V1R9.15 or later) and when ‘Activation Cancelled’...

  • Page 11: Menu 3 - Wearing Option

    When the correct setting is selected, either press the cancel button to move to Menu 4 or press no further buttons and after 20 seconds the iVi will exit the programming menu.

  • Page 12: Menu 5 - Not Worn Period

    Pressing and releasing the Help button puts the iVi into sleep mode and turns off the LEDs. If you don’t want to enter sleep mode, press the cancel button to move to Menu 1 or press no further buttons and after 20 seconds the iVi will exit the programming menu.

  • Page 13: Programming The Ivi To A Tunstall Home Unit

    Using the iVi to answer an incoming call The iVi, like a standard pendant, can be used to answer an incoming call by simply pressing the alarm button when the connected telephone or Tunstall is ringing. Once the iVi is programmed to the Tunstall Vi, open PC Connect then click on ‘Radio Triggers &...

  • Page 14: Using Not Worn Alerts (Tunstall Vi/Vi+ Only)

    Using Not Worn Alerts (Tunstall Vi/Vi+ only) The iVi can also assess whether it is being worn. The period before this raises an alarm is configurable (3, 5 or 7 days). This feature is turned off by default and only turned on in advanced mode.

  • Page 15: Testing The Ivi

    Testing the iVi Testing the Help button Press the Help button on the iVi and ensure an alarm call is generated to the monitoring centre. Testing/Demonstrating fall detection The iVi is designed to avoid false activations therefore when testing or demonstrating you must follow the below steps to reliably test/demonstrate the fall detection element of the iVi.

  • Page 16: Troubleshooting

    LED status. By adding this to the procedures for all incoming calls from users with the iVi you can be assured of picking up this error message at the earliest possible opportunity.

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