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Summary of Contents for Tunstall Umps Link
- Page 2 Umps’ cutting-edge technology to bring you an intuitive, reliable solution for staying safe at home. As you’ll see, your Umps Link personal alarm is intuitive to use and simple to set up. This user guide provides information on your personal alarm, including a complete overview of how the system operates.
- Page 4 When you activate your personal alarm, a Care Consultant will contact you through your Umps Link Hub and provide you with assistance. This could be as simple as contacting your family or neighbour, or in cases where you need urgent support, calling emergency services.
- Page 5 Power Jack Wall Mounts Status LEDs Your Umps Link Hub operates like a phone and controls any pendants you have paired to it. The Hub has been designed to operate 24 x 7 and should always be connected to power. Additionally, it has a backup battery that will operate for more than 40 hours in the event of a power outage.
- Page 6 There is also a wrist band option available if preferred, as an additional cost. To purchase, please contact Tunstall. An Umps Link pendant is paired to your Umps Link Hub and will reliably operate within 100 metres of your Hub. It doesn’t require any charging and will function for...
- Page 7 Somewhere quiet. If an alert is raised, a Care Consultant will call you through the Umps Link Hub. It may be hard for the Care Consultant to hear you if the device is placed next to something loud, such as a TV or radio.
- Page 8 Link Hub into a wall socket. Once connected to power, the alert button of the Umps Link Hub will illuminate. NOTE: Only use the power adaptor provided with the Umps Link Hub. NOTE: We recommend plugging this directly into a wall socket rather...
- Page 9 This can take up to two minutes. Check the signal strength and connection status of your Umps Link Hub by viewing the ‘Cellular Status LED’ ( ) on the underside of the Hub. This will show: Solid Green, indicating good signal strength.
- Page 10 Attach an antenna or move the Hub to another location. Flashing Yellow, indicating 3G connectivity only (where 3G is still available). Flashing Pink, indicating there is a problem with the network or the Hub. Please contact Tunstall for further support.
- Page 12 Step 4 — Test the range of your Umps Link pendant Your Umps Link Pendant comes pre-paired to your Hub. You can test the range of your Umps Link pendant by placing your Hub in ‘Range Test Mode’. To test the range of your Pendant: 1.
- Page 13 To turn off your Umps Link Hub: 1. Unplug the Umps Link Hub from the power point and wait for the device to announce it has been unplugged 2. Hold the Cancel Button and then press the Notification Button.
- Page 15 LED will turn Blue and the Hub will announce “Pairing mode activated. Press pendant to Pair.” 2. Press the new Pendant 3. The Pendant LED’s will flash 4. The Hub will announce “Pendant paired” Repeat the process for additional pendants. Contact Tunstall if you require assistance.
- Page 16 Technical Information Hub Dimensions 160 mm x 160 mm x 44 mm (W x L x H) Hub Weight 601 g Power adaptor Mains power: 120V-240VAC 50/60 Hz. DC output: 9V 3.35A Backup battery Lithium Ferrite Phosphate 3.2V 3000 mAh (continually internally charged).
- Page 17 Environmental Data Temperature Operating temperature (to perform to full specification) = 0°C to 50°C, storage = -10°C to 55°C Humidity Operating relative humidity (non- condensing to perform to full specification) = 0 to 90%, storage relative humidity (non-condensing) = 0 to 93% Standards EN 55032 Safety...
- Page 18 There are factors outside Continuity of Service. of our control that could impact the normal operation of your Umps Link. These include (but are not limited to) disruptions to the mobile network, power surges, radio interference. These events are rare, but we cannot accept responsibility for damages or harm resulting from any failure.
- Page 19 Support enquiries: Support enquiries: au.info@tunstall.com nz.info@tunstall.com www.tunstallhealthcare.com.au www.tunstall.co.nz Our policy of continual development means that product specifications and appearance may change without notice. Tunstall does not accept any responsibility for any errors and omissions contained within this document. 8423-UG-10...
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