Tunstall iVi User Manual
The intelligent pendant
with auto fall detection
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Also See for iVi:
- User manual (32 pages) ,
- Programming and installation manual (16 pages) ,
- Programming and installation manual (16 pages)
Table of Contents
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Table of Contents
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Summary of Contents for Tunstall iVi
- Page 1 ™ the intelligent pendant with auto fall detection User Guide...
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Page 2: Table Of Contents
Important things to remember How it works Manual alarm operation What happens if you fall ........13 Cancelling an automatic fall alarm Taking care of the iVi Cleaning ............16 Spares and accessories ........16 Battery replacement ........17 Warnings and cautions... - Page 3 User guide To print a larger version of this user guide or for other languages please contact enquiries@tunstall.com Programming guide A separate programming guide is also available at uk.tunstall.com Please read this user guide carefully Page 3 of 28...
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Page 4: What Is The Ivi
What is the iVi? Your iVi is an intelligent pendant. Like other pendants, your iVi allows you to press a help button to generate an alarm call when you need help. The iVi also provides an added layer of protection by generating a call for assistance if a fall is detected and you are unable to push the help button. -
Page 5: What Is In The Box
What is in the box? The box contains this user guide, an iVi intelligent pendant, belt clip*, neck cord* and clothing clip*. Neck cord* intelligent pendant Clothing Clip* Belt clip* *May not be supplied Page 5 of 28... -
Page 6: Before First Use
Tell the monitoring centre that you are making a test call and follow their instructions. It is important to test the iVi in all the areas of your home, including the bathroom, basement garage. -
Page 7: Wearing The Ivi
You may also wear your iVi in bed. This will help to ensure the iVi is to hand if you require it at night. However it may not detect a fall from a lying position in bed to the floor. -
Page 8: On A Neck Cord
WARNING – only use the neck cord supplied with the iVi as it includes break links to reduce the risk of entanglement or injury. Page 8 of 28... -
Page 9: As A Brooch/Clipped To Clothing
… as a brooch/clipped to clothing The iVi can be worn in either of these orientations includes (where supplied) a clothing clip in order to clip it to the top of a shirt pocket or to shirt/blouse openings etc. The iVi must be worn at chest height and at least 1 metre from the floor. -
Page 10: Ivi Covers
A variety of covers are available in a selection of colours to personalise your iVi. Please contact your service provider for more details. How to fit the cover Please follow the below steps; 1. Pass the neck cord through the top of the cover (as shown). -
Page 11: Important Things To Remember
Important things to remember The iVi will only be able to assess a fall event if you are wearing it. Due to the wide variety and type of falls, some falls may not be detected. For example, a slow gradual slide out of a chair is unlikely to be detected as a fall. -
Page 12: How It Works
Help button 2) The red LED indicates the iVi is sending an alarm call. 3) If the red LED flashes, the iVi is still sending an alarm call, but is also indicating to you that the battery needs to be replaced (see battery replacement). -
Page 13: What Happens If You Fall
What happens if you fall Stage 1 The iVi detects an event and analyses it for up to 20 seconds. If the iVi determines that the event is a fall, Stage 2 is started. Stage 2 The green LED flashes and the sounder plays ascending tones. -
Page 14: Cancelling An Automatic Fall Alarm
Cancelling an automatic fall alarm If the iVi flashes the green LED and plays ascending tones when you know you have not fallen, you can stop the iVi from generating an alarm by pressing the cancel button. Cancel button Help button ... -
Page 15: Taking Care Of The Ivi
They will be happy to hear from you and it will act as a useful test of the system. The vent on the back of the iVi is an important feature and must be kept clean and clear of any obstructions. When... -
Page 16: Cleaning
Remember that the iVi will not detect falls while it is not being worn therefore you should put the iVi back on again as soon as you have finished cleaning it. Spares and accessories... - Page 17 Battery replacement When the battery is low, the iVi will automatically notify your monitoring service. As an additional low battery indicator, the red LED will flash after the help button has been pressed. • When a low battery is indicated it is...
- Page 18 To replace the battery 1) To access the battery, remove belt/shirt clip accessory from the back of the iVi by turning the clip anti-clockwise until it clicks. Page 18 of 28...
- Page 19 i.e. positive (+) side facing you. When the battery is reconnected the unit will beep. 4) Replace battery Unlocked cover and test the iVi by pressing help button. Inform operator that you are making a battery test call. 5) If the device fails to...
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Page 20: Warnings And Cautions
Warnings and cautions It is important to test the iVi in all the areas of your home, including the bathroom, basement garage. Environmental conditions such furnishings, building structure, submersion in liquid etc may affect the range of the iVi. A help call will NOT be initiated if the iVi is activated while out of range of the home unit. -
Page 21: Frequently Asked Questions
Frequently asked questions Can I wear the iVi in the shower or bath? The iVi is water resistant and may be worn in the shower. When wearing in the bath you should avoid submerging the iVi in water. Please note that water may temporarily cause an obstruction of the vent in the back of the iVi. - Page 22 Don’t worry they will be happy to hear from you and it will act as a test of the system. Will the iVi call for help if I drop it accidentally? The iVi has been designed to avoid calling for help when it has been accidentally dropped.
- Page 23 When the iVi starts to beep and the green LED flashes you can press the cancel button to stop the iVi from sending a call for help. If you decide that you need help press the help button. The monitoring centre is always...
- Page 24 Can I wear the iVi in bed? Yes, if you wish you can wear the iVi in bed. This will help to ensure the iVi is to hand if you require it at night. However it may not detect a fall from a lying position in bed to the floor.
- Page 25 If possible, seconds and alarm speak clearly to Fall Alarm tones played. If Red the monitoring Generated LED flashes battery is centre low. iVi beeping and Contact your Error – Orange LED flashing supplier problem once every 30-40 immediately. detected seconds.
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Page 26: Regulatory Compliance
Regulatory Compliance Declaration of Conformity Tunstall declare that the radio equipment is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following address: www.tunstall.co.uk/approvals Page 26 of 28... -
Page 27: Technical Information
Technical information Weight: Dimensions: 58 x 38 x 14mm (LxWxD) Battery: CR2450 (3v Lithium cell) Battery Life: Up to 12 months (depending on usage)* Radio Freq: 869.2125MHz, compliant with the European Social Alarm frequency band Radio Trigger: The transmitted power in this band is less than 1mW e.r.p. - Page 28 Our policy of continual development means that product specification and appearance may change without notice. Tunstall does not accept any responsibility for any errors or omissions contained in this document. © 2017 Tunstall Healthcare Group Ltd. ™ TUNSTALL and iVi are trade marks.