Error Code List; Error Message; When An Error Occurs - Casio QT-6600 Service Manual

9. ERROR CODE LIST

9-1. Error message

This section describes what to do when you have problems with operation.

When an error occurs

Errors are indicated by an error codes. When this happens, you can usually find out what the problem
is as illustrated below.
Press C and check the appropriate section of this manual for the operation you want to perform.
Prompt message
Operator mistake.
E001 Wrong mode.
E003 Wrong operator.
E005 Insufficient memory.
E011 Close the drawer.
E012 Journal paper end.
E014 Receipt paper end.
E015 Check R/J printer.
E016 Change back to REG
mode.
E017 Enter Check/TBL number. Check number compulsory
E018 Enter Table number.
E019 Enter Number of covers.
E020 Enter Seat number.
E021 No dept link.
E023 Stock running short.
E024 No stock is available.
E025 Scale Read Error
E028 Not found PLU or C/D is
mismatch.
E029 No registration is possible
while you are in the tender
operation.
E031 Press ST key before
Finalization.
E033 Enter tendered amount.
E035 Change amount exceeds
the limit.
E036 Remove money from the
drawer.
E037 Digit or Amount Limitation
Over.
E038 Perform Money
Declaration
E040 Issue Guest Receipt.
E041 Print Validation.
E044 Print Cheque.
E045 Print Check-Endorsement. Check endorsement compulsory
E046 REG Buffer Full. Please
Finalize or NB.
E047 Print bill.
Meaning
Operation error
Check tracking (Open mode error)
Error clerk/Error clerk in check tracking
Memory allocation over
Drawer compulsory
Journal paper end
Receipt paper end
Internal R/J printer error
Prohibit plural operation in REF/REG–
mode
Table number compulsory
Cover compulsory
Seat number compulsory
Scanning PLU item w/o department link is
registered.
Alarm when any item drops below its
programmed minimum stock quantity
during registration.
Error when actual stock value for a
registration items is a negative value.
Scale read error
Scanning PLU is not found or OBR code
is mismatched.
Attempted registration whilst partial tender
operation is being done.
ST compulsory
Amount tender compulsory
Change amount exceeds the limit.
Contents of the drawer exceed the
programmed limit — Sentinel function.
H.D.L., H.A.L., L.D.L. error
Money declaration compulsory
Guest receipt compulsory
Validation compulsory
Check print compulsory
Registration buffer full
Slip compulsory
— 84 —
Action
Perform proper operation.
Return the mode to its original setting.
Input correct check number or assign the
proper clerk.
Reallocate memory.
Close cash drawer.
Replace journal paper.
Replace receipt paper.
Check the internal R/J printer.
Switch to another mode and then back to
the REF/REG– mode again.
Input a check number.
Input a table number.
Enter the number of customers.
Input a seat number.
Link the item to a department.
Perform stock maintenance.
Perform stock maintenance.
Retry weighing the item.
Re-enter the PLU code.
Finalize the transaction.
Press ST key.
Enter tendered amount.
Enter amount tendered again.
Perform pickup operation.
Enter correct unit price/amount.
Perform money declaration.
Issue a guest receipt.
Perform validation operation.
Perform check print operation.
Perform check endorsement operation.
Finalize the transaction.Allocate sufficient
buffer.
Perform slip printing operation.