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EP-Series Ultra HD LCD Displays User Guide...
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Planar employees. When you purchase a Planar product, you get more than a display, you get the service and support you need to maximize your investment. To find the latest warranty and service information regarding your Planar product, please visit http://www.planar.com/support...
Introduction The Ultra HD resolution Planar EP-Series LCD displays offer best-in-class reliability with the stunning image quality of 4K resolution. The displays come standard with commercial-grade features required for digital signage, corporate, and control room environments. Also available in touch versions, Ultra HD Planar EP-Series displays bring interactivity to the 4K immersive experience.
Safety Information Safety Information Before using the Planar EP-Series, please read this manual thoroughly to help protect against damage to property, and to ensure personnel safety. • Be sure to observe the following instructions. • For your safety, be sure to observe ALL the warnings detailed in this manual.
Keep the packing material in case the equipment should ever need to be shipped. Wall mounts must be secure. The wall must be strong enough to hold all displays, brackets and cables. EP-Series Ultra HD LCD Displays User Guide...
Options Properties, set up your computer to turn off the display when not in use. Caution: For optimal performance, we suggest turning off the backlight power on the display for six hours per day. EP-Series Ultra HD LCD Displays User Guide...
Om du vill slänga bort den här produkten ska du Maddelerin Kullaniminin Sinirlandirilmasina Dair kontakta lokala myndigheter eller återförsäljar, och paikallisiin viranomaisiin tai jälleenmyyjään ja tiedustele Yönetmelik. fråga efter lämplig avfallsmetod. asiaankuuluvia hävittämistoimenpiteitä. EP-Series Ultra HD LCD Displays User Guide...
VESA Mounts, General Description VESA mounts are used to secure the Planar EP-Series for display. The display can be installed using a variety of VESA mounts available through Planar. If you do not have a VESA mount and would like to purchase one, contact Planar.
• If the surface requires additional cleaning, use LCD screen cleaner or LCD wipes, which are available at most electronics stores. • Do not let cleaner seep into the display, as it may cause electrical shock or damage. EP-Series Ultra HD LCD Displays User Guide...
Place the LCD panel box in an upright position and remove the carton locks from the bottom first. Remove the entire top of the box and the top shipping foam. Remove the accessory bag and packing list. EP-Series Ultra HD LCD Displays User Guide...
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Unpacking the Display Item Description Quantity LCD panel Carton Foam Cushion Top Foam Cushion Bottom Polyurethane Bag Accessory Bag Carton Lock EP-Series Ultra HD LCD Displays User Guide...
Contents of the Accessory Kit Contents of the Accessory Kit Part Picture Quantity HDMI Cable USB Drive USB Cable (For Touch version) Power cord IR extender cable EP-Series Ultra HD LCD Displays User Guide...
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Contents of the Accessory Kit Part Picture Quantity Cable Clips OSD Remote (AAA batteries included) EP-Series Ultra HD LCD Displays User Guide...
Installing the Cable Clips Installing the Cable Clips The cable clips included in the Accessory Kit are used to assist with cable management. These clips snap into place as shown in the image below. EP-Series Ultra HD LCD Displays User Guide...
Planar EP Series - Standard Inputs Planar EP Series - Standard Inputs RS-232 PC Audio In HDMI 1 IR Extender HDMI 2 PC Audio Out HDMI 3 S/PDIF Out HDMI 4 Touch USB (for Touch version) DisplayPort EP-Series Ultra HD LCD Displays User Guide...
If your installation included a lot of construction or dust, it is highly recommended that you clean all of the screens after the wall installation and configuration are complete. EP-Series Ultra HD LCD Displays User Guide...
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Cable length performance may vary between different cables and sources. The recommended maximum DisplayPort length is 3m for DisplayPort 1.2 and 5m for DisplayPort 1.1. HDMI cable length is recommended for up to 15m. EP-Series Ultra HD LCD Displays User Guide...
Installing OPS Expansion (Optional) Installing OPS Expansion (Optional) The Planar EP-Series displays are equipped with an expansion slot that supports the ® Intel Open-Pluggable Specification (OPS). The slot will support OPS devices such as PC’s, SDI modules, HDBaseT receivers, etc.
4X M8 VESA 7.9in MOUNTING HOLES 200mm OSD Keypad Buttons Descriptions Power Power on/Power off Source Source selection (toggle) Menu Right/Increase value Menu Left/Decrease value Menu Up Menu Down Menu/Exit Menu/Exit EP-Series Ultra HD LCD Displays User Guide...
The remote control receiver is located near the keypad on the rear of the display. Use the IR extender cable for operating the remote from the front of the display. Power ON standby indicator, Remote control receiver 15.7in 400mm 4X M8 VESA 7.9in MOUNTING HOLES 200mm EP-Series Ultra HD LCD Displays User Guide...
Installations where the display is tilted downward or upward at an angle may also be prone to these issues and are not recommended. EP-Series Ultra HD LCD Displays User Guide...
Using the Remote Control Using the Remote Control Below is a picture of the remote control and its corresponding Hex codes. See the following page for button descriptions and Hex codes. EP-Series Ultra HD LCD Displays User Guide...
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0EF1 Opens the display’s on-screen menu 40AF MENU system. When the menu system is already open, pressing this button will select the previous submenu. 03FC Navigates forward through submenus 40AF and settings EP-Series Ultra HD LCD Displays User Guide...
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. To unlock it, simply follow the ENTER ENTER EXIT EXIT ENTER EXIT same sequence. Depending on whether you locked or unlocked the menu, you will see one of the following messages on the screen. EP-Series Ultra HD LCD Displays User Guide...
Turning the Display On Insert the power cord into the display and into the power outlet. Ensure the AC switch is set to “—“. Press the power button on the remote or side control panel. EP-Series Ultra HD LCD Displays User Guide...
INPUT , , , Within the menu, use to navigate through the menus and ENTER adjust options. Press to return to the previous menu. To exit the menu system, press MENU EXIT EP-Series Ultra HD LCD Displays User Guide...
Note: This function is only available when Multi-Source Views is set to PiP, Dual View, Dual View Portrait, Triple View or Quad View. If HDMI1 was selected as another source, OPS cannot be selected. If OPS was selected as another source, HDMI1 cannot be selected. EP-Series Ultra HD LCD Displays User Guide...
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Note: This function is only available when Multi-Source Views is set to PiP, Dual View, or Dual View Portrait Multi-Source Presets Save or Recall Multi-Source Preset1, Preset2, Preset3 or Preset4 Note: See page 29 for more information. EP-Series Ultra HD LCD Displays User Guide...
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ECALL RESET ECALL RESET in the on screen menu to recall the desired saved configuration. Presets ECALL can be also be recalled from RS-232. Note: Presets can be overridden but cannot be deleted. EP-Series Ultra HD LCD Displays User Guide...
Range: 0~100; Default: 50 Increase or decrease the green hue. Press or to select the desired level. Range: 0~100; Default: 50 Note: This function is not available when displaying PC or graphics sources EP-Series Ultra HD LCD Displays User Guide...
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Options: Off, 1.85, 1.9, 1.95, 2.0, 2.05, 2.10, 2.15, 2.2, 2.25, 2.3, 2.35, 2.4, 2.45, 2.5, 2.55, 2.6 Default: 2.2 Select color temperature Options: User, 3200K, 5000K, 6500K, 7500K, 9300K; Default: 9300K HDMI RGB Range Select RGB range for HDMI sources Options: Auto, Full, Limited; Default: Auto EP-Series Ultra HD LCD Displays User Guide...
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Green Offset Set Color Temperature to “User” in order to adjust this setting. Range: 0~100 Default: 50 Blue Offset Set Color Temperature to “User” in order to adjust this setting. Range: 0~100 Default: 50 EP-Series Ultra HD LCD Displays User Guide...
Adjust the balance of the left and right speakers. Press or to select the desired level. Range: -6~+6 Default: 0 Internal Speaker Turn the internal speaker on or off Default: On EP-Series Ultra HD LCD Displays User Guide...
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Note: Adjustments to the Audio Source setting will override selections made to Multi- Source Audio. Do not change the Audio Source setting if you plan to make audio source selections in Multi-Source Audio. Off-screen audio sources can be selected from Audio Source. EP-Series Ultra HD LCD Displays User Guide...
Options: 5 sec, 10 sec, 20 sec, 30 sec, 60 sec Default: 30 sec OSD Rotation Select the OSD Rotation. Press to select the rotation. Options: Landscape, Portrait Default: Landscape EP-Series Ultra HD LCD Displays User Guide...
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Select whether a splash screen appears when the monitor is powered up Options: On, Off Default: On Message Box Select whether a message box is displayed on screen Options: On, Off Default: On EP-Series Ultra HD LCD Displays User Guide...
Adjust the phase of the displayed signal (VGA source only). Press or to select the desired level. Range: 0~100 Clock Adjust the clock of the displayed signal (VGA source only). Press or to select the desired level. Range: 0~100 EP-Series Ultra HD LCD Displays User Guide...
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OPS Power Down Check Allow the display to skip waiting for the OPS module to power down when the display is powering down Default: On Real Time Clock See details on next page EP-Series Ultra HD LCD Displays User Guide...
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This menu is used to set the internal clock of the display, and to power on and power off the display at preset times if desired. Current Time Set the year, month, day, and time of day Options: User Mode, Workday Mode, Everyday Mode EP-Series Ultra HD LCD Displays User Guide...
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Real Time Clock – User Mode User Mode Select the power on/off time for each day of the week Options: Disable, Enable Use the arrow keys to specify the on and off times. EP-Series Ultra HD LCD Displays User Guide...
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Real Time Clock – Workday Mode Real Time Clock – Workday Mode Workday Mode Select the power on/off time for Monday–Friday, Saturday, and Sunday Options: Disable, Enable Use the arrow keys to specify the on and off times. EP-Series Ultra HD LCD Displays User Guide...
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Real Time Clock – Everyday Mode Everyday Mode Select the power on/off time for all days of the week Options: Disable, Enable Use the arrow keys to specify the on and off times. EP-Series Ultra HD LCD Displays User Guide...
Enable local dimming of the LCD backlight. This improves black levels and contrast; however for some content it may introduce artifacts. Options: On, Off Default: Off Noise Reduction Reduce random noise in the video content Options: Off, Low, Medium, High Default: Off EP-Series Ultra HD LCD Displays User Guide...
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Select whether the touchscreen controls the internal OPS PC, or controls an external PC via the Touch USB connector Options: Auto, OPS, External Default: Auto Factory Reset Restore all settings to their default Options: No, Yes Default: No EP-Series Ultra HD LCD Displays User Guide...
Power Status Alert Enable an automatic alert when the display is powered down Options: No, Yes Default: No Source Status Alert Enable an automatic alert when the source is changed Options: No, Yes Default: No EP-Series Ultra HD LCD Displays User Guide...
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Communication menu. Consult your system administrator if you do not know how to configure the parameters shown in the menu. The default settings are shown below. Item Setting Dynamic IP Disable Static IP Address 192.168.2.1 Subnet Mask 255.155.155.0 Gateway 192.168.2.1 DNS Addr. 192.168.2.1 EP-Series Ultra HD LCD Displays User Guide...
Information Menu Information Menu This read-only menu provides information on the active sources and the latest firmware version. EP-Series Ultra HD LCD Displays User Guide...
The following table shows how to perform basic tasks using the touch screen for Windows 8, Windows 7, Vista, XP, Mac OSX, and Linux. Function Action Click Tap the screen once. Double-Click Tap the screen twice. EP-Series Ultra HD LCD Displays User Guide...
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Drag or select Drag one finger left or right. Pan up/down Quickly drag your finger (flick) in a /back/forward desired direction. Wake up from Press and hold for four seconds. Windows sleep mode (S3) EP-Series Ultra HD LCD Displays User Guide...
• Default settings on options have the following programs enabled: Tuio Support, Flash Tuio Support, Handwriting Optimization, Enable Windows Native Touch, Enable Mouse/Keyboard Simulation, and Launch When Windows Starts Up. • Flexible Scan Rate is at a default setting. EP-Series Ultra HD LCD Displays User Guide...
Drag one or two fingers up or down. Zoom Move two fingers apart or toward each other. Rotate • Move two fingers in opposing directions • Use one finger to pivot around the other. EP-Series Ultra HD LCD Displays User Guide...
LAN Control LAN Control The Planar EP-Series supports extending access to the RS232 commands over a network connection using a virtual COM port (VCOM). The VCOM driver installer is included on the USB drive that came with your display. Note: RS232 commands over LAN can be achieved by opening a TCP connection to Port 23 to the display.
Installation Installation Use the following instructions to install the VCOM driver. Launch the vcomsetup.exe file. You may see a security warning similar to the following example. Click Run to continue. EP-Series Ultra HD LCD Displays User Guide...
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The vcomsetup.exe installer installs both the VCOM virtual serial port and also a utility (WinPcap) for finding your displays on the network. Follow the steps in the two installers, accepting defaults and license agreements as needed. EP-Series Ultra HD LCD Displays User Guide...
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IC Plus corp (with VCOM sub folder) and WinPcap. If you need to uninstall the software, there are shortcuts to uninstall from these menus. EP-Series Ultra HD LCD Displays User Guide...
COM ports. Open a browser Configure the Search for the and link to the display’s IP display’s in same Search by display’s web address domain IP address service EP-Series Ultra HD LCD Displays User Guide...
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COM ports and select the display to which you want to map each virtual COM port. Create a Remove an virtual existing virtual COM port COM port EP-Series Ultra HD LCD Displays User Guide...
On the Device Info page, click the Search by IP icon. This function searches for any devices in the given IP address range. Any devices found will be listed in the Device Info table. EP-Series Ultra HD LCD Displays User Guide...
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Guide instead of this function. Note: To cancel this function, scroll to the bottom and click the Cancel button. Click the Web icon to launch your default browser and link it to the display’s web service. EP-Series Ultra HD LCD Displays User Guide...
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Select the display you want to control from the table and accept defaults, as shown. Make a note of the COM number assigned to the new VCOM port. Click OK to create the new port. The new port appears in the COM Mapping table. EP-Series Ultra HD LCD Displays User Guide...
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You can view details for the virtual COM port device using Device Manager, shown below. Removing a COM Port On the COM Mapping page, select the COM port you want to delete and click the button. REMOVE EP-Series Ultra HD LCD Displays User Guide...
The default ID is admin and the default password is system. Note: Cookies and JavaScript must be enabled in your browser. Note: If your session times out or if you enter an incorrect ID or password, you will see the following message. EP-Series Ultra HD LCD Displays User Guide...
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Login When you first login, you will see the System Status page, as shown here. EP-Series Ultra HD LCD Displays User Guide...
Administrator Administrator Click on the word Administrator under the Planar logo to show/hide these menu items. Authentication Configuration Set user ID and password for login to the web service. System IP Configuration You can view and/or change the network settings here. However, for best results, we recommend that you use the on-screen display menus.
LOAD After a few seconds, you will see a green box with the message “Setting Saved RESET. ” Click the button to restart the network interface. RESET EP-Series Ultra HD LCD Displays User Guide...
WARNING! Do not use the controls in these two sections unless you have received a specific procedure and firmware from Planar. Following improper procedures can disable the net- work interface and require factory repair service. EP-Series Ultra HD LCD Displays User Guide...
TCP Mode, UDP Mode and UART TCP Mode, UDP Mode and UART For normal operation, you will not need to change any settings on these pages. If you do need to change information, Planar’s Technical Support Department will provide you with more information. SMTP...
The SMTP 04 and 05 warnings are not used. Reset Device Click the button to reboot the network interface. Note that the current RESET settings are not changed. EP-Series Ultra HD LCD Displays User Guide...
VESA DMT 1400x1050 64.7 101.000 x VESA CVT-R 1400x1050 65.317 121.750 x VESA CVT 1440x900 59.901 55.469 88.750 VESA CVT-R 1440x900 59.88 55.935 106.500 x VESA CVT 1600x1200 75.000 162.000 x VESA DMT EP-Series Ultra HD LCD Displays User Guide...
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56.250 297.000 x SMPTE ST 2036-1:2009, HDMI 1.4b VIC 2 3840x2160 67.500 297.000 x SMPTE ST 2036-1:2009, HDMI 1.4b VIC 3 3840x2160 112.500 594.000 CEA-861-F Format 96 3840x2160 135.000 594.000 CEA-861-F Format 97 EP-Series Ultra HD LCD Displays User Guide...
Standard Inputs HDMI x 4 / DisplayPort / VGA / IR Audio Input PC Audio In (Jack) Audio Output R/L Line Out (Jack) Control and LAN RJ45, RS232 In, IR, Keypad (lockable) Monitoring EP-Series Ultra HD LCD Displays User Guide...
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Min -4°F ~ Max F (-20 C ~ Max 60 Operating Min 32°F ~ 104°F (0°C ~ Max 40°C) Temperature 10,000 ft (3000 m) altitude Humidity 20~90% RH Approvals FCC Class A, UL, CE EP-Series Ultra HD LCD Displays User Guide...
• Perform the adjustments according to "Operating the Display" on page 19. • If the problem you have experienced isn’t described below or you can’t correct the problem, stop using the display and contact Planar’s Technical Support Department. (See "Accessing Planar’s Technical Support Website" on page 74)
Technical Support Website Go to http://www.planar.com/support to locate the following support documents and resources: • User Guide • RS232 User Manual • Touchscreen drivers • Standard warranties • Planar support hotline number and email EP-Series Ultra HD LCD Displays User Guide...
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63, 65 temporary image retention avoiding, 4 definition, 4 timings, 69 see temporary image retention touchscreen using the touchscreen, 48 troubleshooting, 73 turning off the displays, 26 turning on the displays, 25 EP-Series Ultra HD LCD Displays User Guide...
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