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Planar EP5804K User Manual

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Summary of Contents for Planar EP5804K

  • Page 1 EP5804K/EP5804K-T, EP6504K/EP6504K-T User Guide...
  • Page 2 Planar employees. When you purchase a Planar product, you get more than a display, you get the service and support you need to maximize your investment. To find the latest warranty and service information regarding your Planar product, please visit http://www.planarcontrolroom.com/support...

  • Page 3: Table Of Contents

    Planar EP Series - Standard Inputs........
  • Page 4 SMTP ...................82 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...
  • Page 5 ........... 90 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...
  • Page 6 Table of Contents EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...

  • Page 7: Introduction

    Introduction The ultra HD resolution Planar EP-Series LCD displays offer best-in-class reliability with the stunning image quality of 4K resolution. Available in 58” (EP5804K/EP5804K-T) and 65” (EP6504K/EP6504K-T), the displays come standard with commercial-grade features required for digital signage, corporate, and control room environments.

  • Page 8: Safety Information

    Safety Information Safety Information Before using the Planar EP-Series, please read this manual thoroughly to help protect against damage to property, and to ensure personnel safety. • Be sure to observe the following instructions. • For your safety, be sure to observe ALL the warnings detailed in this manual.

  • Page 9: Important Safety Instructions

    Keep the packing material in case the equipment should ever need to be shipped. Wall mounts must be secure. The wall must be strong enough to hold all displays, brackets and cables. EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...

  • Page 10: Recommended Usage

    Options Properties, set up your computer to turn off the display when not in use. Caution: For optimal performance, we suggest turning off the backlight power on the display for six hours per day. EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...
  • Page 11 Om du vill slänga bort den här produkten ska du Maddelerin Kullaniminin Sinirlandirilmasina Dair kontakta lokala myndigheter eller återförsäljar, och paikallisiin viranomaisiin tai jälleenmyyjään ja tiedustele Yönetmelik. fråga efter lämplig avfallsmetod. asiaankuuluvia hävittämistoimenpiteitä. EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...

  • Page 12: Vesa Mounts, General Description

    VESA Mounts, General Description VESA mounts are used to secure the Planar EP-Series for display. The display can be installed using a variety of VESA mounts available through Planar. If you do not have a VESA mount and would like to purchase one, contact Planar.

  • Page 13: Cleaning The Display

    • If the surface requires additional cleaning, use LCD screen cleaner or LCD wipes, which are available at most electronics stores. • Do not let cleaner seep into the display, as it may cause electrical shock or damage. EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...

  • Page 14: Package Contents

    Place the LCD panel box in an upright position and remove the carton locks from the bottom first. Remove the entire top of the box and the top shipping foam. Remove the accessory bag and packing list. EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...
  • Page 15 Unpacking the Display Item Description Quantity LCD panel Carton Foam Cushion Top Foam Cushion Bottom Polyurethane Bag Accessory Bag Carton Lock 6 (58”) or 8 (65”) EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...

  • Page 16: Contents Of The Accessory Kit

    Contents of the Accessory Kit Contents of the Accessory Kit Part Picture Quantity HDMI Cable USB Drive USB Cable (For Touch version) Power cord IR extender cable EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...
  • Page 17 Contents of the Accessory Kit Part Picture Quantity Cable Clips OSD Remote (AAA batteries included) EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...

  • Page 18: Installing The Cable Clips

    Installing the Cable Clips Installing the Cable Clips The cable clips included in the Accessory Kit are used to assist with cable management. These clips snap into place as shown in the image below. EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...

  • Page 19: Dimensions

    Dimensions Dimensions EP5804K EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...

  • Page 20: Ep5804K - T

    EP5804K - T EP5804K - T EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...

  • Page 21: Ep6504K

    EP6504K EP6504K EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...

  • Page 22: Ep6504K - T

    EP6504K - T EP6504K - T EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...

  • Page 23: Planar Ep Series - Standard Inputs

    DisplayPort In 12 Audio Out Connector locations and mounting points may differ depending on the model. * USB 2.0 and USB 3.0 ports are connected to OPS PC (when installed) ** Touch Models Only EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...

  • Page 24: Installing The Display

    If your installation included a lot of construction or dust, it is highly recommended that you clean all of the screens after the wall installation and configuration are complete. EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...

  • Page 25: Installing Ops Expansion (Optional)

    Installing OPS Expansion (Optional) Installing OPS Expansion (Optional) The Planar EP-Series displays are equipped with an expansion slot that supports the ® Intel Open-Pluggable Specification (OPS). The slot will support OPS devices such as PC’s, SDI modules, HDBaseT receivers, etc.

  • Page 26: Operating The Display

    4X M8 VESA 7.9in MOUNTING HOLES 200mm OSD Keypad Buttons Descriptions Power Power on/Power off Source Source selection (toggle)  Menu Right/Increase value  Menu Left/Decrease value ▲ Menu Up ▼ Menu Down Menu/Exit Menu/Exit EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...

  • Page 27: Remote Control Receiver

    The remote control receiver is located near the keypad on the rear of the display. Use the IR extender cable for operating the remote from the front of the display. Power ON standby indicator, Remote control receiver 15.7in 400mm 4X M8 VESA 7.9in MOUNTING HOLES 200mm EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...

  • Page 28: Led Indicators

    Then select the OSD rotation of landscape or portrait on the OSD menu ( > > MAIN MENU BASIC OSD ROTATION Caution: Improper ventilation may shorten the life of the display. EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...

  • Page 29: Using The Remote Control

    Using the Remote Control Using the Remote Control Below is a picture of the remote control and its corresponding Hex codes. See the following page for button descriptions and Hex codes. EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...
  • Page 30 0EF1 Opens the display’s on-screen menu 40AF MENU system. When the menu system is already open, pressing this button will select the previous submenu.  03FC Navigates forward through submenus 40AF and settings EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...
  • Page 31 . To unlock it, simply follow the ENTER ENTER EXIT EXIT ENTER EXIT same sequence. Depending on whether you locked or unlocked the menu, you will see one of the following messages on the screen. EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...

  • Page 32: Turning The Display On

    Turning the Display On Insert the power cord into the display and into the power outlet. Ensure the AC switch is set to “—“. Press the power button on the remote or side control panel. EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...

  • Page 33: Turning The Display Off

    Using the remote, press the - or + to increase or decrease the VOLUME VOLUME volume. Press the button to temporarily turn off all sound. To restore the sound, MUTE press the button again. MUTE EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...

  • Page 34: Selecting The Input Source

    ) to select one of the following input sources and press ENTER HDMI HDMI DISPLAYPORT OR OPS Standard Inputs HDMI 1 HDMI 2 DisplayPort Note: When the display cannot find a source, a “No signal” message will appear. EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...

  • Page 35: Osd Menu Functions

    Adjust the contrast of 0~100 the screen Sharpness Adjust the sharpness 0~24 of the screen Saturation Adjust the saturation 0~100 of the screen Adjust the hue of the 0~100 screen Backlight Adjust the backlight 0~100 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...
  • Page 36 Off, Low, setting Medium, High Noise Reduction Select the Noise Off, Low, Reduction setting Medium, High Local Dimming Select the Local Off, On Dimming setting MEMC Select the MEMC Off, Low, setting Medium, High EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...
  • Page 37 Adjust the Treble -6~+6 volume Balance Adjust the balance of -6~+6 the screen HDMI Audio Input Audio input control HDMI/PC DP Audio Input Audio input control DisplayPort/PC Internal Speakers Disable internal audio On, Off speakers EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...
  • Page 38 Off, On function Real Time Current Set up Date & Time Year, Month, Clock (RTC) Mode Day, Hour:Minutes, Weekdays Timer Mode Set up schedule User, Same Settings on All, Same Settings on Work Days EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...
  • Page 39 Off, DCR, Light control function DCR Sensor (Dynamic contrast) – from the input source Light Sensor – from ambient light Wake Up From Sleep Energy-saving VGA Only / function VGA, Digital, RS232 / Never Sleep EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...
  • Page 40 Settings Email Alert Configure email alert settings Load Load the default Yes, No Default network settings Settings Refresh Refresh the network info. Device MAC Show the unique address assigned to network interfaces EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...
  • Page 41 Select the DisplayPort 4Kx2K, 1080p EDID Touch Control Select the Touch Auto, OPS, Control source External DisplayPort Mode Select the DisplayPort DP1.1, DP1.2 version Factory Reset Reset to the factory Yes, No default setting EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...
  • Page 42 System Channel Source Show the name of the Status Information input source Resolution Show the current resolution Serial Show serial number Number of the monitor Firmware Show the firmware of Version the LCD EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...

  • Page 43: Osd Menus

    OSD Menus OSD Menus Image Settings Display Settings EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...

  • Page 44: Audio Settings

    Audio Settings Audio Settings Basic Settings EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...
  • Page 45 Basic Settings RTC Submenus User Mode Same Settings On Work Days Mode Same Settings On All Mode EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...

  • Page 46: Advanced Settings

    Advanced Settings Advanced Settings Network Settings EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...

  • Page 47: Navigating Through The Menus

    IMAGE SETTINGS ▲, ▼, ,  Within the menu, use to navigate through the menus and ENTER adjust options. Press to return to the previous menu. To exit the menu system, press MENU EXIT EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...

  • Page 48: Image Settings Menu

    ENTER . Range: 0~100 Increases or decreases the green hue (Disabled in Graphics Mode). Press  or , select the desired level, and press ENTER . Range: 0~100 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...
  • Page 49 Range: Off, Low, Medium, High Noise Reduction Select the Noise Reduction setting (Disabled in Graphics Mode). Press  or , select the desired level, and press ENTER . Range: Off, Low, Medium, High EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...

  • Page 50: Display Settings Menu

     or  Press to select the following options: Options: Full screen, Letterbox, 4:3, Native Zoom Range: 0~10 Auto Scan Range: On, Off Select Source Options: VGA, HDMI 1, HDMI 2, DVI, DisplayPort, OPS EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...

  • Page 51: Audio Settings Menu

    ENTER Range: -6~6 HDMI Audio Input Select HDMI or PC audio input mode. DP Audio Input Select DisplayPort or PC audio input mode. Internal Speakers Disable or enable internal audio speakers. EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...

  • Page 52: Basic Settings Menu

    Options: Landscape or Portrait OSD Language Options: English and Chinese OSD Timeout Options: 5~120 Power LED LED on rear of display shows powered on/off or standby mode. Options: On, Off EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...
  • Page 53 Set the date, and switch the alarm on and off. Use ▲, ▼, ,  to adjust these options. Splash Screen Selects whether a Splash Screen appears when the display is powered on. EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...
  • Page 54 Basic Menu/RTC (Real Time Clock) Menu Basic Menu/RTC (Real Time Clock) Menu Real Time Configure current time setting Year/Month/Day, Hour: Minutes, Weekday Timer Mode Configure power on/off timers User, Same Settings On All, Same Settings On Work Days EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...
  • Page 55 Power On: Use the arrow keys to specify the time you want the display to turn on for the selected day. Power Off: Use the arrow keys to specify the time you want the display to turn off for the selected day. EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...
  • Page 56 Power On: Use the arrow keys to specify the time you want the display to turn on for Monday-Friday, Saturday or Sunday. Power Off: Use the arrow keys to specify the time you want the display to turn off for Monday-Friday, Saturday or Sunday. EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...
  • Page 57 Power On: Use the arrow keys to specify the time you want the display to turn on for all days of the week. Power Off: Use the arrow keys to specify the time you want the display to turn off for all days of the week. EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...

  • Page 58: Advanced Settings Menu

    Range: 0~63 (VGA Mode only) Clocks Adjust the clocks for the VGA input. Range: 0~100 (VGA Mode only) VGA ADC Settings Select the ADC setting, User ADC Calibration, or restore factory default ADC setting. Options: Default, User EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...
  • Page 59 Configure Network settings. See "Setting Up Email Alerts" on page 77 for more information. Multi-Display Control Used for displaying one image across multiple displays. EDID Setup Enables EDID over various formats. Touch Control Selects the touch control surface. Options: Auto, OPS, External EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...
  • Page 60 Advanced Settings Menu DisplayPort Mode Selects the DisplayPort version. Options: DP1.1, DP1.2 Factory Reset Reset to the factory default setting. Options: No, Yes EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...
  • Page 61 DYNAMIC IP Range: 255.255.255.255 (0.0.0.0) Subnet Mask Set the subnet mask when the line is disabled or view it when the DYNAMIC IP line is enabled. DYNAMIC IP Range: 255.255.255.255 (0.0.0.0) EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...
  • Page 62 SOURCE STATUS ALERT Sent when the input sync is lost. SIGNAL LOST ALERT Load Default Settings Load default network settings Options: No, Yes Device MAC Shows the unique address assigned to network interfaces. EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...
  • Page 63 The white in the left green box has to be the brightest white. The black in the right box has to be the darkest black. After the correct image is displayed, click “Yes” to begin ADC calibration. EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...
  • Page 64 Advanced Settings Menu During the calibration process, the following message will appear to notify you to wait for the calibration. After the calibration is complete, you will see one of two messages. EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...
  • Page 65 Power On Delay When powering on a video wall, this feature staggers the power on sequence so that all displays will not turn on at once, reducing current requirements. Options: 0~1.50 (in .05 second increments) EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...
  • Page 66 Sets the number of displays used in the vertical position Options: 1-5 Division X Sets the horizontal position of the display wall matrix Options: 1~ Matrix X Division Y Sets the vertical position of the display wall matrix Options: 1~ Matrix Y EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...
  • Page 67 Advanced Settings - EDID Setup Select the DVI EDID Options: DVI Only, Same as HDMI HDMI Select the HDMI and OPS EDID Options: 4Kx2K, 1080P DisplayPort Select the DisplayPort EDID Options: 4Kx2K, 1080P EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...

  • Page 68: System Status Menu

    System Status Menu System Status Menu This read-only menu provides information about the active sources and the latest firmware version. EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...

  • Page 69: Using The Touch Screen

    The following table shows how to perform basic tasks using the touch screen for Windows 8, Windows 7, Vista, XP, Mac OSX, and Linux. Function Action Click Tap the screen once. Double-Click Tap the screen twice. EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...
  • Page 70 Drag or select Drag one finger left or right. Pan up/down Quickly drag your finger (flick) in a /back/forward desired direction. Wake up from Press and hold for four seconds. Windows sleep mode (S3) EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...

  • Page 71: Touchscreen Multitouch Driver Installation

    • Default settings on options have the following programs enabled: Tuio Support, Flash Tuio Support, Handwriting Optimization, Enable Windows Native Touch, Enable Mouse/Keyboard Simulation, and Launch When Windows Starts Up. • Flexible Scan Rate is at a default setting. EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...

  • Page 72: Uninstalling The Multitouch Driver

    Drag one or two fingers up or down. Zoom Move two fingers apart or toward each other. Rotate • Move two fingers in opposing directions • Use one finger to pivot around the other. EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...

  • Page 73: Lan Control

    LAN Control LAN Control The Planar EP-Series supports extending access to the RS232 commands over a network connection using a virtual COM port (VCOM). The VCOM driver installer is included on the USB drive that came with your display. Note: RS232 commands over LAN can be achieved by opening a TCP connection to Port 23 to the display.

  • Page 74: Installation

    Installation Installation Use the following instructions to install the VCOM driver. Launch the vcomsetup.exe file. You may see a security warning similar to the following example. Click Run to continue. EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...
  • Page 75 Installation The vcomsetup.exe installer installs both the VCOM virtual serial port and also a utility (WinPcap) for finding your EP5804K/EP6504Ks on the network. Follow the steps in the two installers, accepting defaults and license agreements as needed. EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...
  • Page 76 IC Plus corp (with VCOM sub folder) and WinPcap. If you need to uninstall the software, there are shortcuts to uninstall from these menus. EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...

  • Page 77: Configuring Vcom

    COM ports. Open a browser Configure the Search for the and link to the display’s IP display’s in same Search by display’s web address domain IP address service EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...
  • Page 78 COM ports and select the display to which you want to map each virtual COM port. Create a Remove an virtual existing virtual COM port COM port EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...

  • Page 79: Function Descriptions

    On the Device Info page, click the Search by IP icon. This function searches for any devices in the given IP address range. Any devices found will be listed in the Device Info table. EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...
  • Page 80 Guide instead of this function. Note: To cancel this function, scroll to the bottom and click the Cancel button. Click the Web icon to launch your default browser and link it to the display’s web service. EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...
  • Page 81 Select the display you want to control from the table and accept defaults, as shown. Make a note of the COM number assigned to the new VCOM port. Click OK to create the new port. The new port appears in the COM Mapping table. EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...
  • Page 82 You can view details for the virtual COM port device using Device Manager, shown below. Removing a COM Port On the COM Mapping page, select the COM port you want to delete and click the button. REMOVE EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...

  • Page 83: Setting Up Email Alerts

    The default ID is admin and the default password is system. Note: Cookies and JavaScript must be enabled in your browser. Note: If your session times out or if you enter an incorrect ID or password, you will see the following message. EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...
  • Page 84 Login When you first login, you will see the System Status page, as shown here. EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...

  • Page 85: Administrator

    Administrator Administrator Click on the word Administrator under the Planar logo to show/hide these menu items. Authentication Configuration Set user ID and password for login to the web service. System IP Configuration You can view and/or change the network settings here. However, for best results, we recommend that you use the on-screen display menus, as described in "Advanced...

  • Page 86: Load Default Setting

    LOAD After a few seconds, you will see a green box with the message “Setting Saved RESET. ” Click the button to restart the network interface. RESET EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...

  • Page 87: Firmware Update And Boot Loader Upgrade

    WARNING! Do not use the controls in these two sections unless you have received a specific procedure and firmware from Planar. Following improper procedures can disable the net- work interface and require factory repair service. EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...

  • Page 88: Tcp Mode, Udp Mode And Uart

    TCP Mode, UDP Mode and UART TCP Mode, UDP Mode and UART For normal operation, you will not need to change any settings on these pages. If you do need to change information, Planar’s Technical Support Department will provide you with more information. SMTP...

  • Page 89: Reset Device

    The SMTP 04 and 05 warnings are not used. Reset Device Click the button to reboot the network interface. Note that the current RESET settings are not changed. EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...

  • Page 90: Signal Compatibility

    1280 x 768 47.776 59.87 79.5 47.396 59.995 68.25 68.633 84.837 117.5 1280 x 800 49.306 59.91 49.702 59.81 SXGA 1152 x 864 67.5 1280 x 1024 63.981 60.02 79.976 75.025 91.146 85.024 157.5 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...
  • Page 91 74.176 74.25 1080i 28.13 74.25 1920 x 1080 33.716 59.94 74.176 33.75 74.25 1080p 1920 x 1080 74.25 28.125 74.25 33.75 74.25 56.25 148.5 67.433 59.94 148.352 67.5 148.5 4K2K 3840x2160 56.25 67.5 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...

  • Page 92: Specifications

    Auto Brightness Ambient Light Sensor Control Features OPS Slot, On/Off Scheduling Touch Touch Technology EP5804K-T 6 pt IR EP6504K-T 6 pt IR Supporting OS Windows 8, 7, Vista, XP, Mac OSX, and Linux EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...
  • Page 93 0.7” (19.3 mm) EP6504K 0.6 (14.0 mm) EP6504K-T 0.8” (20.0 mm) Enclosure Metal, Industrial Fanless Speakers 10W x 2 Built-In Usage Recommended Usage Up to 24x7 Operation Backlight E-LED Backlight Life 50,000 Hours EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...
  • Page 94 Min -4°F ~ Max F (-20 C ~ Max 60 Operating Min 32°F ~ 104°F (0°C ~ Max 40°C) Temperature <9842 ft (3000 m) altitude Humidity 20~90% RH Approvals FCC Class A, UL, CE EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...

  • Page 95: Troubleshooting

    • Perform the adjustments according to "Operating the Display" on page 20. • If the problem you have experienced isn’t described below or you can’t correct the problem, stop using the display and contact Planar’s Technical Support Department. (See "Accessing Planar’s Technical Support Website" on page 90)

  • Page 96: Accessing Planar's Technical Support Website

    Technical Support Website Go to http://www.planar.com/support to locate the following support documents and resources: • User Guide • RS232 User Manual • Touchscreen drivers • Standard warranties • Planar support hotline number and email EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...
  • Page 97 13 display settings menu, 37, 44 navigating, 41 navigating menus, 41 network interface exemptions for product use, 8 resetting, 83 network settings menu, 40 normal usage guidelines, 6 HD-SDI board installing, 20 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...
  • Page 98 80 service plans, ii reset device, 83 settings SMTP setup page, 82 default, 62 system ip configuration, 79 signal compatibility, 84 system status, 78 signal source input, 19 system status page, 80 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...
  • Page 99 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual...

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