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Planar EP4650 User Manual

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EP4650/EP5550 User
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Summary of Contents for Planar EP4650

  • Page 1 EP4650/EP5550 User Guide...
  • Page 2 Planar employees. When you purchase a Planar product, you get more than a display, you get the service and support you need to maximize your investment. To find the latest warranty and service information regarding your Planar product, please visit http://www.planarcontrolroom.com/support...

  • Page 3: Table Of Contents

    Unpacking the EP4650/EP5550 ........
  • Page 4 Turning the EP4650/EP5550 On........
  • Page 5 ................. 80 Accessing Planar’s Technical Support Website .
  • Page 6 Table of Contents EP4650/EP5550 User Manual...

  • Page 7: Introduction

    Introduction The EP4650/EP5550 is a 46” or 55” diagonal edge-lit LED LCD display that can be wall mounted, ceiling mounted or mounted on a stand. The display can be portrait or landscape. The EP4650 and EP5550 are ultra slim and have an aspect ratio of 1.77 (16:9). The EP4650/EP5550 have a native HD (1920 x 1080) resolution and both accept a wide range of input pictures from VGA to 1080p.

  • Page 8: Safety Information

    Make sure the power plug has cooled down and remove the power plug from the outlet. If the EP4650/EP5550 is still used in this condition, it may cause a fire or an electrical shock. Contact your dealer for a replacement.

  • Page 9: Important Safety Instructions

    Keep these instructions. Heed all warnings. Follow all instructions. Do not use the EP4650/EP5550 near water. Clean the LCD screens with an LCD screen cleaner or LCD wipes. Do not install near any heat sources such as radiators, heat registers, stoves or other apparatus (including amplifiers) that produce heat.

  • Page 10: Recommended Usage

    • Turn off the LCD when it is not in use. To use your source computer’s Power Options Properties, set up your computer to turn off the display when not in use. Caution: For optimal performance, we suggest turning off the backlight power on the EP4650/EP5550 for six hours per day. EP4650/EP5550 User Manual...

  • Page 11: European Union Disposal Information

    Jos haluat hävittää tämän tuotteen, ota yhteyttä Om du vill slänga bort den här produkten ska du Maddelerin Kullaniminin Sinirlandirilmasina Dair kontakta lokala myndigheter eller återförsäljar, och paikallisiin viranomaisiin tai jälleenmyyjään ja tiedustele Yönetmelik. fråga efter lämplig avfallsmetod. asiaankuuluvia hävittämistoimenpiteitä. EP4650/EP5550 User Manual...

  • Page 12: Vesa Mounts, General Description

    VESA mounts are used to secure the EP4650/EP5550 for display. The EP4650/EP5550 can be installed using a variety of VESA mounts available through Planar. If you do not have a VESA mount and would like to purchase one, contact Planar.

  • Page 13: Cleaning The Ep4650/Ep5550

    • If the surface requires additional cleaning, use LCD screen cleaner or LCD wipes, which are available at most electronics stores. • Do not let cleaner seep into the EP4650/EP5550, as it may cause electrical shock or damage. EP4650/EP5550 User Manual...

  • Page 14: Package Contents

    Package Contents Unpacking the EP4650/EP5550 The EP4650/EP5550 is packed in a cardboard box and may be banded as part of two types of custom pallets, depending on the number of displays shipped. The EP4650/EP5550 is packed using foam to protect it during shipping.
  • Page 15 Unpacking the EP4650/EP5550 Remove the accessory bag and packing list. Item Description Quantity LCD panel Carton Foam Cushion Top Foam Cushion Bottom Polyurethane Bag Accessory Bag Carton Lock EP4650/EP5550 User Manual...

  • Page 16: Contents Of The Accessory Kit

    Contents of the Accessory Kit Contents of the Accessory Kit Part Picture Quantity VGA Cable (D-sub) USB Drive Power cord IR extender cable OSD Remote (AAA batteries included) EP4650/EP5550 User Manual...

  • Page 17: Dimensions

    Dimensions Dimensions EP4560 - Front EP4650/EP5550 User Manual...

  • Page 18: Ep4560 - Rear

    EP4560 - Rear EP4560 - Rear EP4650/EP5550 User Manual...

  • Page 19: Ep4560 - Side

    EP4560 - Side EP4560 - Side Standard Inputs RS232C DisplayPort HDMI 1 HDMI 2 DVI-D Audio Component Audio In S-Video Video Audio In Extender Audio EP4650/EP5550 User Manual...

  • Page 20: Optional Hd-Sdi/Vw Inputs

    Optional HD-SDI/VW Inputs Optional HD-SDI/VW Inputs DVI OUT VGA OUT SDI IN SDI IN SDI OUT EP5550 - Front EP4650/EP5550 User Manual...

  • Page 21: Ep5550 - Rear

    EP5550 - Rear EP5550 - Rear EP4650/EP5550 User Manual...

  • Page 22: Ep5550 - Side

    EP5550 - Side EP5550 - Side HD-SDI/VW OPTION EP4650/EP5550 User Manual...

  • Page 23: Installing An Ep4650/Ep5550

    Installing an EP4650/EP5550 Installing an EP4650/EP5550 This section explains how to install an EP4650/EP5550. We suggest that you read the entire section before you attempt to install the unit. Before You Begin Make sure you have all the items in these lists before you begin unpacking and installing your EP4650/EP5550(s).

  • Page 24: Power Input

    Mini jack IR Extender Mini jack Audio Out Mini jack Y-Pb-Pr (Y-Cb-Cr) input RCA G/B/R Audio In for Component input RCA L/R S-video input Mini Din 4-pin Video (composite) input Audio In for S-Video/Video input RCA L/R EP4650/EP5550 User Manual...

  • Page 25: Operating The Ep4560/Ep5550

    Operating the EP4560/EP5550 Operating the EP4560/EP5550 OSD Keypad The OSD keypad is located on the rear of the display. OSD Keypad Buttons Descriptions Power Power on/Power off Source Source selection (toggle) EP4650/EP5550 User Manual...

  • Page 26: Remote Control Receiver

    The remote control receiver is located near the keypad on the rear of the display. Use the IR extender cable for operating the remote from the front of the display. Power ON standby indicator, Remote control receiver EP4650/EP5550 User Manual...

  • Page 27: Led Indicators

    This will allow for proper ventilation. Then select the OSD rotation of landscape or portrait on the OSD menu ( > > MAIN MENU BASIC OSD ROTATION Caution: Improper ventilation may shorten the life of the display. EP4650/EP5550 User Manual...

  • Page 28: Using The Remote Control

    Using the Remote Control Using the Remote Control Below is a picture of the remote control and its corresponding Hex codes. See the following page for button descriptions and Hex codes. EP4650/EP5550 User Manual...
  • Page 29 Function Hex Code Description Code 04FB Provides source and resolution INFO 40AF information 1CE3 Turns the EP4650/EP5550 on and off 40AF 07F8 Selects the PC’s VGA source 40AF 08F7 Selects the PC’s DVI source 40AF HDMI 1 09F6 Selects the HDMI source 1...
  • Page 30 Turns off the sound 40AF BRIGHT 17E8 Adjusts the brightness 40AF CONTRAST 18E7 Adjusts the contrast 40AF AUTO 1EE1 Synchronizes the EP4650/EP5550 to 40AF the source SOURCE 0FF0 Allows selection of the different 40AF sources VOLUME - 1BE4 Decreases the sound volume 40AF...

  • Page 31: Turning The Ep4650/Ep5550 On

    Turning the EP4650/EP5550 On Insert the power cord into EP4650/EP5550 and into the power outlet. Ensure the AC switch is set to “—“. Press the power button on the remote or side control panel.

  • Page 32: Turning The Ep4650/Ep5550 Off

    Turning the EP4650/EP5550 Off Turning the EP4650/EP5550 Off With the power on, press the power button on the remote or side control panel to put the LCD panel in a standby mode. To turn off power completely, turn the AC switch to “O”...

  • Page 33: Selecting The Input Source

    2.). DISPLAYPORT VIDEO COMPOSITE VIDEO COMPONENT OR SDI • Press the source button on the EP4650/EP5550’s keypad. Use the arrow buttons ▲ ▼ ) to select one of the following input sources and press ENTER HDMI HDMI DISPLAYPORT COMPOSITE VIDEO...

  • Page 34: Pip Mode

    ) to navigate to the desired subsource. Press ENTER To change the size and position of the subsource: Using the remote, press to toggle through the options. POSITION TOP RIGHT Small PIP TOP LEFT MAIN BOTTOM BOTTOM LEFT RIGHT EP4650/EP5550 User Manual...
  • Page 35 Use the arrow buttons ( ) to navigate to the desired PIP SETTINGS  feature and press . Press to toggle through the associated options and ENTER press to select the highlighted option. ENTER MAIN SOURCE SUBSOURCE EP4650/EP5550 User Manual...

  • Page 36: Pip Screen Table

    The following table shows sources that can be displayed in a PIP window when sources in the main window are displayed. Display Video HDMI 1 HDMI 2 S-Video Component HD-SDI 1 HD-SDI 2 Port (Composite) HDMI 1 HDMI 2 DisplayPort Video S-Video Component HD-SDI 1 HD-SDI 2 EP4650/EP5550 User Manual...

  • Page 37: Osd Menu Functions

    Select the Red Gain 128~383 Green Gain Select the Green Gain 128~383 Blue Gain Select the Blue Gain 128~383 Red Offset Select the Red Offset -50~50 Green Offset Select the Green Offset -50~50 Blue Offset Select the Blue Offset -50~50 EP4650/EP5550 User Manual...
  • Page 38 0~20 Treble Adjust the Treble volume 0~20 Balance Adjust the balance of the screen 0~20 HDMI Audio Input Audio input control HDMI/PC DP Audio Input Audio input control DisplayPort/PC Internal Speakers Disable internal audio speakers On, Off EP4650/EP5550 User Manual...
  • Page 39 Use to amplify all colors except of Off, Low, Medium, High people’s faces Note: Disabled in Graphics mode IRFM Select the anti burn-in mode Off, On function Baud rate Setting the baud rate of the display 115200, 38400, 19200, 9600 EP4650/EP5550 User Manual...
  • Page 40 Select the Power On delay in 0~1.50 (in .05 second Delay seconds for each display in the increments) video wall Frame Disable/Enable Frame Yes, No compensation Matrix X Sets the number of displays used in the horizontal position EP4650/EP5550 User Manual...
  • Page 41 Factory Reset Reset to the factory default setting Yes, No System Channel Source Show the name of the input source Status Information Resolution Show the current resolution Firmware Show the firmware of the LCD Version EP4650/EP5550 User Manual...

  • Page 42: Osd Menus

    OSD Menus OSD Menus Image Settings Display Settings Main EP4650/EP5550 User Manual...

  • Page 43: Audio Settings

    Audio Settings Audio Settings Basic Settings EP4650/EP5550 User Manual...
  • Page 44 Basic Settings RTC Submenus User Mode Same Settings On Work Days Mode Same Settings On All Mode EP4650/EP5550 User Manual...

  • Page 45: Advanced Settings

    Advanced Settings Advanced Settings Network Settings EP4650/EP5550 User Manual...

  • Page 46: Navigating Through The Menus

    MENU IMAGE SETTINGS ▲, ▼, ,  Within the menu, use to navigate through the menus and ENTER adjust options. Press to return to the previous menu. To exit the menu system, press MENU EXIT EP4650/EP5550 User Manual...

  • Page 47: Image Settings Menu

    Adjusts the brilliance and brightness (Video Mode only). Press  or , select the desired level, and press ENTER . Range: 0~100 Increases or decreases the green hue (Video Mode only). Press  or , select the desired level, and press ENTER . Range: 0~100 EP4650/EP5550 User Manual...
  • Page 48 Set Color Temperature to “User Mode” to adjust this setting. Range: -50~50 Green Offset Set Color Temperature to “User Mode” to adjust this setting. Range: -50~50 Blue Offset Set Color Temperature to “User Mode” to adjust this setting. Range: -50~50 EP4650/EP5550 User Manual...

  • Page 49: Display Settings Menu

    Select Source Options: HDMI 1, HDMI 2, SDI 1, SDI 2, VGA, Component, S-Video and Video (composite) PIP Mode Options: Off, Large PIP, Middle PIP, Small PIP and Side-by-Side PIP Position Options: Bottom-Right, Top-Left, Top-Right and Bottom-Left EP4650/EP5550 User Manual...

  • Page 50: Audio Settings Menu

     or  Adjust the low tones (bass). Press , select the desired level, and press ENTER Range: 0~20 Treble  or  Adjust the high tones (treble). Press , select the desired level, and press ENTER Range: 0~20 EP4650/EP5550 User Manual...

  • Page 51: Basic Settings Menu

    OSD Transparent  or  Set the menu transparency. Press to select the desired level, and press ENTER Range: 0~100 OSD Location Adjust the menu location on the EP4650/EP5550 (Up, Down, Left, Right). OSD Zoom Options: On, Off EP4650/EP5550 User Manual...
  • Page 52 OSD Language Options: English and Chinese OSD Timeout Options: 5~120 Sleep Timer Set a period of time after which the EP4650/EP5550 will automatically switch to  or  standby mode. Press to select the desired time limit. Options: Off, increments of 15, 30, 45, 60, 90 or 120 minutes Power LED LED on rear of display shows powered on/off or standby mode.
  • Page 53 Basic Menu/RTC (Real Time Clock) Menu Basic Menu/RTC (Real Time Clock) Menu Real Time Current time setting Year/Month/Date, Hour: Minutes Timer Mode Timer mode selection Power on and Power off timer setup EP4650/EP5550 User Manual...
  • Page 54 Power On: Use the arrow keys to specify the time you want the display to turn on for the selected day. Power Off: Use the arrow keys to specify the time you want the display to turn off for the selected day. EP4650/EP5550 User Manual...
  • Page 55 Power On: Use the arrow keys to specify the time you want the display to turn on for Monday-Friday, Saturday or Sunday. Power Off: Use the arrow keys to specify the time you want the display to turn off for Monday-Friday, Saturday or Sunday. EP4650/EP5550 User Manual...
  • Page 56 Power On: Use the arrow keys to specify the time you want the display to turn on for all days of the week. Power Off: Use the arrow keys to specify the time you want the display to turn off for all days of the week. EP4650/EP5550 User Manual...

  • Page 57: Advanced Settings Menu

    Adjust the image location (VGA Mode only). Options: Up, Down, Left, Right Phase Range: 0~63 (VGA Mode only) Clocks Range: 0~100 (VGA Mode only) VGA ADC Settings Select the ADC setting, User ADC Calibration, or restore factory default ADC setting. Options: Default, User EP4650/EP5550 User Manual...
  • Page 58 Ethernet Setup Configure Network settings. See "Setting Up Email Alerts" on page 69 for more information. Multi-Display Control Used for displaying one image across multiple displays. Factory Reset Restores all settings to their defaults. Options: No, Yes EP4650/EP5550 User Manual...
  • Page 59 DYNAMIC IP line is enabled. DYNAMIC IP Range: 255.255.255.255 (0.0.0.0) Gateway Set the gateway address when the line is disabled or view it when DYNAMIC IP line is enabled. DYNAMIC IP Range: 255.255.255.255 (0.0.0.0) EP4650/EP5550 User Manual...
  • Page 60 The image in the green boxes, displayed on both side of the screen, has to be white and black in order to run the calibration accurately (the black and white image can be made using software like Microsoft Paint). The white in the left green box has to be the brightest white. EP4650/EP5550 User Manual...
  • Page 61 With a VGA signal, you can loop up to four displays. Therefore, it may be necessary to use a splitter to obtain the signal quality needed to drive a larger video wall. It is also important to note that the maximum cable length between displays is three meters. EP4650/EP5550 User Manual...
  • Page 62 When powering on a video wall, this feature staggers the power on sequence so that all displays will not turn on at once, reducing current requirements. Options: 0~1.50 (in .05 second increments) Frame This feature enables or disables frame compensation. Options: Yes, No EP4650/EP5550 User Manual...

  • Page 63: System Status Menu

    Sets the horizontal position of the display wall matrix Options: 1~ Matrix X Division Y Sets the vertical position of the display wall matrix Options: 1~ Matrix Y System Status Menu This read-only menu provides information about the active sources and the latest firmware version. EP4650/EP5550 User Manual...

  • Page 64: Default Settings

    Default Settings The following table shows the default settings for the LCD. Item Default Power switch Scheme User Brightness Sharpness Backlight Contrast Color temperature 9300K Source auto detection OSD language English Smart light control IRFM Baud rate 19200 EP4650/EP5550 User Manual...

  • Page 65: Lan Control

    LAN Control LAN Control The EP4650/EP5550 supports extending access to the RS232 commands over a network connection using a virtual COM port (VCOM). The VCOM driver installer is included on the USB drive that came with your display. Supported Operating Systems The utility supports the following operating systems: •...
  • Page 66 Installation You may see a security warning similar to the following example. Click Run to continue. EP4650/EP5550 User Manual...
  • Page 67 Installation The vcomsetup.exe installer installs both the VCOM virtual serial port and also a utility (WinPcap) for finding your EP4650/EP5550s on the network. Follow the steps in the two installers, accepting defaults and license agreements as needed. EP4650/EP5550 User Manual...
  • Page 68 When the installers are finished, you will see a VCOM icon on your desktop and you find two new folders in your start menu: IC Plus corp (with VCOM sub folder) and WinPcap. If you need to uninstall the software, there are shortcuts to uninstall from these menus. EP4650/EP5550 User Manual...

  • Page 69: Configuring Vcom

    Use the VCOM shortcut to launch the VCOM setup utility. The utility starts up on the Device Info page, shown below. The controls on this page allow you to find and configure each EP4650/EP5550 that you want to access via virtual COM ports. Open a browser...
  • Page 70 Click on COM Mapping to display the COM Mapping page, shown below. The controls on this page allow you to make virtual COM ports and select the EP4650/EP5550 to which you want to map each virtual COM port. Create a...

  • Page 71: Function Descriptions

    Search By IP On the Device Info page, click the Search by IP icon. This function searches for any devices in the given IP address range. Any devices found will be listed in the Device Info table. EP4650/EP5550 User Manual...
  • Page 72 User Guide instead of this function. Note: To cancel this function, scroll to the bottom and click the Cancel button. Click the Web icon to launch your default browser and link it to the EP4650/EP5550 web service. EP4650/EP5550 User Manual...
  • Page 73 Select the display you want to control from the table and accept defaults, as shown. Make a note of the COM number assigned to the new VCOM port. Click OK to create the new port. The new port appears in the COM Mapping table. EP4650/EP5550 User Manual...
  • Page 74 You can view details for the virtual COM port device using Device Manager, shown below. Removing a COM Port On the COM Mapping page, select the COM port you want to delete and click the button. REMOVE EP4650/EP5550 User Manual...

  • Page 75: Setting Up Email Alerts

    Login When you direct your browser to the network IP address of the EP4650/EP5550, you are prompted to login as shown here. The default ID is admin and the default password is system.
  • Page 76 Login When you first login, you will see the System Status page, as shown here. EP4650/EP5550 User Manual...

  • Page 77: Administrator

    Administrator Administrator Click on the word Administrator under the Planar logo to show/hide these menu items. Authentication Configuration Set user ID and password for login to the web service. System IP Configuration You can view and/or change the network settings here. However, for best results, we recommend that you use the on-screen display menus, as described in "Advanced...

  • Page 78: System Status

    Click the button to return the network interface to default settings. LOAD After a few seconds, you will see a green box with the message “Setting Saved RESET. ” Click the button to restart the network interface. RESET EP4650/EP5550 User Manual...

  • Page 79: Firmware Update And Boot Loader Upgrade

    Support Website" on page 81 for more information. WARNING! Do not use the controls in these two sections unless you have received a specific procedure and firmware from Planar. Following improper procedures can disable the net- work interface and require factory repair service. EP4650/EP5550 User Manual...

  • Page 80: Tcp Mode, Udp Mode And Uart

    TCP Mode, UDP Mode and UART TCP Mode, UDP Mode and UART For normal operation, you will not need to change any settings on these pages. If you do need to change information, Planar’s Technical Support Department will provide you with more information. SMTP...

  • Page 81: Reset Device

    The SMTP 04 and 05 warnings are not used. Reset Device Click the button to reboot the network interface. Note that the current RESET settings are not changed. EP4650/EP5550 User Manual...

  • Page 82: Signal Compatibility

    44.772 59.86 74.5 56.456 74.78 95.75 1280 x 768 47.776 59.87 79.5 47.396 59.995 68.25 68.633 84.837 117.5 1280 x 800 49.306 59.91 49.702 59.81 SXGA 1152 x 864 67.5 1280 x 1024 63.981 60.02 79.976 75.025 EP4650/EP5550 User Manual...
  • Page 83 74.25 28.125 74.25 33.716 74.18 33.75 74.25 56.25 148.5 67.433 59.94 148.352 67.5 148.5 Note: 480i means supported 480i @ 60 Hz (YPbPr). 576i means supported 576i @ 50 Hz (YPbPr) * HD-SDI is an optional feature. EP4650/EP5550 User Manual...

  • Page 84: Specifications

    Power Source Input Voltage/Frequency AC 100V~240V, 50-60 Hz Power Operation Mode (Max) Consumption EP4650 135W (BTU calculation: 135W x 3.42 = 461.7 BTU/hr) EP5550 225W (BTU calculation: 225W x 3.42 = 769.5 BTU/hr) Power Saving Mode (Max) EP4650/EP5550 User Manual...
  • Page 85 Function Plug and Play DDC 2B Compliance RS232 D-Sub 9-pin / RJ45 in & out OSD key , ▲, ▼, , , 7 keys ( SOURCE MENU EXIT Wall mount 400 x 400, 400x 200 VESA standards EP4650/EP5550 User Manual...

  • Page 86: Troubleshooting

    • Perform the adjustments according to "Operating the EP4560/EP5550" on page 19. • If the problem you have experienced isn’t described below or you can’t correct the problem, stop using the EP4650/EP5550 and contact Planar’s Technical Support Department. (See "Accessing Planar’s Technical Support Website" on page 81)

  • Page 87: Accessing Planar's Technical Support Website

    Once you enter your login and password, you can access downloadable utility software, new firmware and user manuals. Downloading Additional Documentation and Firmware Some of the other documents for the EP4650/EP5550, which are or will be available on www.planar.com, are listed below: Document Name...

  • Page 88: Downloading Utility Software

    Under the Service heading on the left pane, select the Software/Firmware subheading. Then select the LCD Displays tab and scroll until you find updates related to the ep series. From the list of available software, click on the tool you need. EP4650/EP5550 User Manual...
  • Page 89 36, 43 navigating, 40 navigating menus, 40 exemptions for product use, 8 network interface resetting, 75 network settings menu, 39 normal usage guidelines, 6 HD-SDI board installing, 19 operating the displays, 19 osd menus, 24, 36, 40 EP4650/EP5550 User Manual...
  • Page 90 4 system status page, 72 selecting input source, 27 service plans, ii settings default, 58 signal compatibility, 76 signal source input, 18 SMTP setup page, 74 specifications, 78 supported timings, 76 system ip configuration page, 71 EP4650/EP5550 User Manual...

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