AMX MST-1001 Instruction Manual
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AMX MST-1001 Instruction Manual

Modero s series
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See also: Configuration Manual
I n s t r u c t i o n M a n u a l
Modero S Series
Touch Panels
MST-1001/MSD-1001-L - 10.1" Modero S Series Touch Panels
MST-701/MSD-701-L - 7" Modero S Series Touch Panels
MST-431/MSD-431-L - 4.3" Modero S Series Touch Panels
L a s t R e v i s e d : 1 0 / 0 8 / 2 0 1 4
Modero S Series Touch Panels

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Summary of Contents for AMX MST-1001

  • Page 1 I n s t r u c t i o n M a n u a l Modero S Series Touch Panels MST-1001/MSD-1001-L - 10.1" Modero S Series Touch Panels MST-701/MSD-701-L - 7" Modero S Series Touch Panels MST-431/MSD-431-L - 4.3" Modero S Series Touch Panels...
  • Page 2 AMX is not responsible for products returned without a valid RMA number. AMX is not liable for any damages caused by its products or for the failure of its products to perform. This includes any lost profits, lost savings, incidental damages, or consequential damages.

  • Page 3: Table Of Contents

    Panel Calibration....................... 4 Testing the Panel Calibration ..................4 Cleaning the Touch Overlay and Case ..............5 MST/D-1001 - 10.1" S Series Touch Panels ............7 MST-1001 (Tabletop) ....................7 MST-1001 Specifications ....................7 MSD-1001-L (Wall Mount-Landscape) ..............9 MSD-1001-L Specifications ..................... 9 Touch Panel Aspect Ratio ......................
  • Page 4 Removing The Touch Panel From the Backbox After Wall Installation ......38 Upgrading Firmware ..................39 Overview ........................ 39 Downloading Firmware Updates From www.amx.com ........... 39 Upgrading Firmware via USB Flash Drive ............... 39 Load the Firmware on a USB Flash Drive ..............39 Transfer the Firmware File From the Flash Drive to the Touch Panel......

  • Page 5: Modero S Series G4 Touch Panels

    Modero S Series Touch Panels The Modero S-Series G4 Touch Panels covered in this manual include: Modero S-Series G4 Touch Panels Name Description Page Ref MST-1001 FG2265-05 10.1" Modero S Series Tabletop Touch Panel page 7 MSD-1001-L FG2265-01 10.1" Modero S Series Landscape Wall Mount Touch Panel...

  • Page 6: Sleep Button

    Information on the Settings menu, panel configuration, and programming is included in the Modero X Series G4 Programming Guide, available at www.amx.com. Programming Modero S Series touch panels require the use of the latest versions of NetLinx Studio and TPDesign4, both available to download at www.amx.com. Modero S Series G4 Touch Panels Instruction Manual...

  • Page 7: Bluetooth Support

    Modero S Series G4 Touch Panels Bluetooth Support S Series touch panels allow the use of Bluetooth keyboard and mouse combinations, using HID Profile v1.1. Using a keyboard and mouse with the device requires use of the MXA-BT Bluetooth USB Adapter (FG5968-19). Picture View By connecting a USB drive via one of the device’s USB ports, Picture View allows the S Series panel to access JPEG images on that drive and display them on the touchscreen.

  • Page 8: Preview Mode And Normal Mode

    Picture View goes into its Normal Mode when the MST-1001 goes into idle timeout while connected to a USB drive. Normal Mode displays images until the touchscreen is touched, or some other wakeup event is detected. When the device goes back into timeout, Normal Mode will return to displaying images until the USB drive is removed from the device.

  • Page 9: Cleaning The Touch Overlay And Case

    Modero S Series G4 Touch Panels If the calibration was improperly set and you cannot return to the Calibrate page (through the panel’s firmware); this firmware page can be accessed via G4 WebControl by navigating to the Protected Setup page and pressing the Calibrate button through the VNC window.
  • Page 10 Modero S Series G4 Touch Panels Modero S Series G4 Touch Panels Instruction Manual...

  • Page 11: Mst/D-1001 - 10.1" S Series Touch Panels

    • Shutdown: 0.7 W • Start-Up Inrush Current: Not applicable due to PoE standard EXTERNAL POWER Optimal performance requires use of one of the following AMX PoE power supplies (not SUPPLY REQUIRED included): • PS-POE-AF-TC, PoE Injector, 802.3AF Compliant (FG423-83) •...
  • Page 12 • Intercom: Full Duplex VoIP, SIP v2.0 (supported with AMX-CSG) GRAPHICS ENGINE AMX G4: AMX's exclusive, powerful G4 graphics engine – the driving force behind the advanced graphics and image processing capability on a variety of AMX Touch Panels and other devices (see TPD4 Operations Guide for more information) EMBEDDED APPLICATIONS •...

  • Page 13: Msd-1001-L (Wall Mount-Landscape)

    MST/D-1001 - 10.1" S Series Touch Panels MST-1001 Specifications (Cont.) ENVIRONMENTAL • Temperature (Operating): 32° F to 104° F (0° C to 40° C) • Temperature (Storage): 4° F to 140° F (-20° C to 60° C) • Humidity (Operating): 20% to 85% RH •...
  • Page 14 MST/D-1001 - 10.1" S Series Touch Panels MSD-1001-L Specifications (Cont.) EXTERNAL POWER Optimal performance requires use of one of the following AMX PoE power supplies (not SUPPLY REQUIRED included): • PS-POE-AF-TC, PoE Injector, 802.3AF Compliant (FG423-83) • NXA-ENET8-2POE, Gigabit PoE Ethernet Switch (FG2178-63) CERTIFICATIONS •...

  • Page 15: Touch Panel Aspect Ratio

    MSD-1001-L Specifications (Cont.) GRAPHICS ENGINE AMX G4: AMX's exclusive, powerful G4 graphics engine – the driving force behind the advanced graphics and image processing capability on a variety of AMX Touch Panels and other devices (see TPD4 Operations Guide for more information) EMBEDDED APPLICATIONS •...
  • Page 16 MST/D-1001 - 10.1" S Series Touch Panels Modero S Series G4 Touch Panels Instruction Manual...

  • Page 17: Mst/D-701 - 7" S Series Touch Panels

    • Shutdown: 0.7 W • Start-Up Inrush Current: Not applicable due to PoE standard EXTERNAL POWER Optimal performance requires use of one of the following AMX PoE power supplies (not SUPPLY REQUIRED included): • PS-POE-AF-TC, PoE Injector, 802.3AF Compliant (FG423-83) •...
  • Page 18 • Intercom: Full Duplex VoIP, SIP v2.0 (supported with AMX-CSG) GRAPHICS ENGINE AMX G4: AMX's exclusive, powerful G4 graphics engine – the driving force behind the advanced graphics and image processing capability on a variety of AMX Touch Panels and other devices (see TPD4 Operations Guide for more information) EMBEDDED APPLICATIONS •...

  • Page 19: Msd-701-L (Landscape Wall Mount)

    Modero S Series G4 Touch Panels Instruction ManualMST/D-701 - 7" S Series Touch Panels MST-701 Specifications (Cont.) ENVIRONMENTAL • Temperature (Operating): 32° F to 104° F (0° C to 40° C) • Temperature (Storage): 4° F to 140° F (-20° C to 60° C) •...
  • Page 20 • Shutdown: 0.7 W • Start-Up Inrush Current: Not applicable due to PoE standard EXTERNAL POWER Optimal performance requires use of one of the following AMX PoE power supplies (not SUPPLY REQUIRED included): • PS-POE-AF-TC, PoE Injector, 802.3AF Compliant (FG423-83) •...

  • Page 21: Touch Panel Aspect Ratio

    • Intercom: Full Duplex VoIP, SIP v2.0 (supported with AMX-CSG) GRAPHICS ENGINE AMX G4: AMX's exclusive, powerful G4 graphics engine – the driving force behind the advanced graphics and image processing capability on a variety of AMX Touch Panels and other devices (see TPD4 Operations Guide for more information) EMBEDDED APPLICATIONS •...
  • Page 22 MST/D-701 - 7" S Series Touch Panels Modero S Series G4 Touch Panels Instruction Manual...

  • Page 23: Mst/D-431 - 4.3" S Series Touch Panels

    • Shutdown: 0.7 W • Start-Up Inrush Current: Not applicable due to PoE standard EXTERNAL POWER Optimal performance requires use of one of the following AMX PoE power supplies (not SUPPLY REQUIRED included): • PS-POE-AF-TC, PoE Injector, 802.3AF Compliant (FG423-83) •...
  • Page 24 • Intercom: Full Duplex VoIP, SIP v2.0 (supported with AMX-CSG) GRAPHICS ENGINE AMX G4: AMX's exclusive, powerful G4 graphics engine – the driving force behind the advanced graphics and image processing capability on a variety of AMX Touch Panels and other devices (see TPD4 Operations Guide for more information) EMBEDDED APPLICATIONS •...

  • Page 25: Msd-431-L (Wall Mount - Landscape)

    • Shutdown: 0.7 W • Start-Up Inrush Current: Not applicable due to PoE standard EXTERNAL POWER Optimal performance requires use of one of the following AMX PoE power supplies (not SUPPLY REQUIRED included): • PS-POE-AF-TC, PoE Injector, 802.3AF Compliant (FG423-83) •...
  • Page 26 • Intercom: Full Duplex VoIP, SIP v2.0 (supported with AMX-CSG) GRAPHICS ENGINE AMX G4: AMX's exclusive, powerful G4 graphics engine – the driving force behind the advanced graphics and image processing capability on a variety of AMX Touch Panels and other devices (see TPD4 Operations Guide for more information) EMBEDDED APPLICATIONS •...

  • Page 27: Touch Panel Aspect Ratio

    MST/D-431 - 4.3" S Series Touch Panels MSD-431-L Specifications (Cont.) FRONT PANEL • Sleep Button: Sleep button to activate sleep mode and power off. Also provides access COMPONENTS to setup pages (can be disabled) • Programmable Red/Green LEDs: Programmable red/green LED in the front, left and right sides of the panel, LEDs are beautifully recessed and nearly invisible when not lit CONNECTIONS •...
  • Page 28 MST/D-431 - 4.3" S Series Touch Panels Modero S Series G4 Touch Panels Instruction Manual...

  • Page 29: Installing Tabletop (Mxt) Panels

    USB peripherals (mouse, keyboard, etc.) may be connected to the USB port on the rear of the device. Updates to the device’s firmware can also made via the USB port. Note that FIG. 12 shows a MST-1001, but the connector locations are similar for all MST panels: USB Port RJ-45 Port FIG.
  • Page 30 Installing Tabletop (MXT) Panels Modero S Series G4 Touch Panels Instruction Manual...

  • Page 31: Installing Wall-Mount (Mxd) Panels

    FIG. 13 shows an AMX device installed in a wall with a filled volume (such as with insulation or concrete), as well as with a closed volume (such as between studs in an otherwise finished wall). The diagram shows how heat generated by the device or other devices may have no way to escape, and may build up to levels that may affect device operation.

  • Page 32: Installation Recommendations

    MSD-1001/701/431-L  Detailed specifications drawings for the MSD-1001-L are available to download from www.amx.com.  Detailed specifications drawings for the MSD-701-L are available to download from www.amx.com. ...

  • Page 33: Removing The Backbox

    Installing Wall-Mount (MXD) Panels Removing the Backbox S Series touch panels are shipped pre-installed in a plastic Backbox. This Backbox must be detached from the panel before installation. Also, after installation there are circumstances (such as firmware updates or other maintenance) that will require accessing the device’s Micro-USB ports.

  • Page 34: Installation

    Installing Wall-Mount (MXD) Panels Installation Refer to A Note About Wall and Rack Installation on page 27 for important notes on thermal concerns with Wall and Rack Installations. S Series touch panels may be installed directly into a solid surface environment, using either solid surface screws or the included locking tabs for different mounting options.

  • Page 35: Installing The S Series Panel Into A Wall

    Backbox may be difficult without having access to the back of the wall or causing damage to the wall. MXD-1001-L Dimensions Notes: Dimensions in parenthesis are in millimeters Additional detailed installation and product drawings are available to view/download at www.amx.com FIG. 17 MST-1001-L Modero S Series G4 Touch Panels Instruction Manual...

  • Page 36: Mxd-701-L Dimensions

    Installing Wall-Mount (MXD) Panels MXD-701-L Dimensions Notes: Dimensions in parenthesis are in millimeters Additional detailed installation and product drawings are available to view/download at www.amx.com FIG. 18 MSD-701-L Modero S Series G4 Touch Panels Instruction Manual...

  • Page 37: Mxd-431-L Dimensions

    Installing Wall-Mount (MXD) Panels MXD-431-L Dimensions Notes: Dimensions in parenthesis are in millimeters Additional detailed installation and product drawings are available to view/download at www.amx.com FIG. 19 MSD-431-L In order to ensure a stable installation of the MSD-1001-L, the thickness of the wall material must be a minimum of .50 inches (1.27cm) and a maximum of .875 inches...
  • Page 38 Installing Wall-Mount (MXD) Panels MXD-1001-L MXD-701-L MXD-431-L FIG. 20 S Series Installation Templates Modero S Series G4 Touch Panels Instruction Manual...
  • Page 39 Installing Wall-Mount (MXD) Panels Using the included template to select the final placement of the Backbox is highly recommended. The outside edges of the template are the same dimensions as the touch panel, which allows you to troubleshoot possible conflicts with wall edges, doors, and other potential obstacles.
  • Page 40 Installing Wall-Mount (MXD) Panels The maximum recommended torque to screw in the locking tabs on the plastic Backbox is 5 IN-LB [56 N-CM]. Applying excessive torque while tightening the tab screws, such as with powered screwdrivers, can strip out the locking tabs or damage the Backbox.
  • Page 41 Installing Wall-Mount (MXD) Panels  FIG. 24 shows the connectors on the rear of the MSD-431-L: RJ-45 Port Micro-USB Port FIG. 24 Rear of the MSD-431-L Test the incoming wiring by attaching the panel connections to their terminal locations and applying power. Do not disconnect the connectors from the touch panel.

  • Page 42: Removing The Touch Panel From The Backbox After Wall Installation

    Installing Wall-Mount (MXD) Panels Removing The Touch Panel From the Backbox After Wall Installation Occasionally it may be necessary to remove the touch panel from the wall to perform routine maintenance, firmware upgrade or troubleshooting. This section describes the best methods for removing to touch panel from the Backbox without damaging either.

  • Page 43: Upgrading Firmware

    FIG. 26: FIG. 26 www.amx.xom - S Series Touch Panel Product Page - Firmware File link Note that for S Series touch panels, the firmware .KIT file is bundled in a ZIP file that typically also includes a Readme.TXT file (which provides details on this version of firmware), and a Programming Instructions.TXT file...

  • Page 44: Transfer The Firmware File From The Flash Drive To The Touch Panel

    Upgrading Firmware Create a directory on the USB flash drive with one of the following names, depending on the panel you are upgrading: “MST-1001” or “MSD-1001” “MST-701” or “MSD-701” "MST-431" or "MSD-431"  Note that the name must match exactly (do not include the quotes) ...

  • Page 45: Upgrading From Previous Firmware

    S Series panels use Kit files for firmware upgrades. A Kit file (*.kit) is a package of several files, all of which are required to upgrade the firmware, and are available online via www.amx.com (refer to the device page for firmware updates).

  • Page 46: Transferring The Kit File Via Netlinx Studio

    Upgrading Firmware Transferring the KIT File via NetLinx Studio In Netlinx Studio, right-click in the Online Tree tab of the Workspace window and select Refresh System Online Tree to refresh the device listing. The touch panel should be indicated in the device list. Right-click on the target panel and select Firmware Transfer to open the Send to NetLinx Device dialog.

  • Page 47: Troubleshooting

    Troubleshooting Troubleshooting Overview This section describes the solutions to possible hardware/firmware issues that could arise during the common operation of a Modero S touch panel. Panel Doesn’t Respond to Touches Symptom: The device either does not respond to touches on the touch screen or does not register the touch as being in the correct area of the screen.
  • Page 48 - Schedules and registration for any AMX University course - Travel and hotel information - Your individual certification requirements and progress 3000 RESEARCH DRIVE, RICHARDSON, TX 75082 USA • 800.222.0193 • 469.624.8000 • 469-624-7153 fax • 800.932.6993 technical support • www.amx.com...

This manual is also suitable for:

Mst-701Msd-431-lMsd-1001-lMsd-701-lMst-431

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