Why is my heat
on start‐up the device remains on "pause" for 3 minutes before actually starting up:
pump not heating?
check that this period has passed
once the pool has reached the set‐point temperature, the heat pump switches off: check
that the water temperature is lower than the requested temperature (see §3.2)
if the water flow‐rate is zero or inadequate, the heat pump will stop: check that water is
flowing correctly through the heat pump, and check the hydraulic connections
when the outdoor air temperature drops below 5 or ‐8 °C, the heat pump will stop: check
the outdoor temperature
the heat pump may have detected a malfunction: check if an error code is displayed on
the screen, if so refer to §5.1
If the problem persists after you have checked all of the above points: contact your
installer
Where should my
The water treatment system (chlorinator, salt chlorinator, etc.) must be installed
water treatment
preferably downstream from the heat pump (see installation §2.4), and must be
system be
compatible with the latter (check with the manufacturer)
positioned with
respect to the
heating system?
The heat pump is
Your heat pump will give off water in the form of condensation. This water is the
giving off water: is
humidity contained in the air, which condenses on contact with certain cold components
this normal?
inside the heat pump.
Note: your device can produce several litres of water per day.
6. Product registration
Register your product using our website:
- you will be among the first to be informed of new Zodiac products and special offers,
- You can help us to constantly improve our product quality.
Australia – New Zealand
Europe, South Africa and rest of the world
H0439100.A1.EN – 2013/10
www.zodiac.com.au
www.zodiac‐poolcare.com
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