Using Your Phone; Using Redial; Placing A Call On Hold; Transferring A Call - Broadview OfficeSuite User Manual

Quick Start Guide – Using Your Phone
aCtivating Your phone
Press the Activate soft key and enter your extension
and PIN, then press Enter or the # key.
making CallS
external Calls
To make an external call, you must dial a 9 + 1 +
the number.
internal Calls
Internal calls can be made by just entering the 3 or
4 digit extension of your colleague.
international Calls
To make calls outside of the United States, dial 9
+ 011 + Country Code + City Code + the phone
number of the person you are trying to reach.
reCording Your voiCemail greeting
To record or change your voicemail greeting. Press
the Voicemail button on your phone
the temporary passcode of 1234 and follow the
prompts to record your greeting. Here, you can also
reset your passcode.

liStening to voiCemail meSSageS

from Your desk phone
Press the key and follow the prompts.
from any phone outside Your office
1. Call your own phone number
2. During your voicemail greeting press * key and
follow the prompts.
aCCeSSing the CompanY direCtorY
Press the Menu soft key on your phone, then select
Directory. Here you can search for employees by
typing in their last name. Once the coworker you are
trying to reach is displayed, hit the Dial soft key to
begin the call.
4
Quick Start Guide

uSing redial

Press the
Then, select the number you wish to call by using the
Arrow keys and press the Dial soft key.

plaCing a Call on hold

When you are on a call and would like to put
someone on hold. Press the red hold key
places the call on hold. Take the call off hold by
pressing the glowing Line Appearance key.

tranSferring a Call

Once on an active call, you can transfer a call by
pressing the Transfer soft key. You will then see
Transfer To displayed. Dial the internal or external
number (don't forget to dial 9 + 1 for an external
call) and press Transfer again. The call will then be
transferred to the appropriate party.
making a three-WaY Call or
and enter

ConferenCe Call

Dial the first party's number, then press the
twice (or the Conf soft key once). Then dial the
second party and press the
(or the Conf soft key) to join the parties.
function key (or the Redial soft key).
function key once
. This