Broadview OfficeSuite User Manual page 12

Using Your OfficeSuite® Phone
Using Other Phones
parking a Call on one phone and
retrieving it on another
The Park/Retrieve feature allows you to put a
call on hold at one phone and retrieve it from any
other phone in your organization. To use the Park/
Retrieve feature, you must first program a Park/
Retrieve key on each phone. Do this via the My
Phones widget in the MyOfficeSuite™ portal. Select
any unassigned key and then select Park/Retrieve
from the drop-down menu. To label your Park keys,
for example Park 1 etc., select the corresponding
location from the Details drop-down for the
corresponding parked call location (1 through 9) and
that key will represent the appropriate button so you
know where the call was parked. When active in a
call, press the Park/Retrieve key to park the call. The
phone display will show the parking lot assignment.
The receptionist can then page the party for whom
the call is intended and convey the parking space
number. The other party retrieves the call from
another phone by pressing the Park/Retrieve key
and the parking space number of the call. Up to 9
calls can be parked at any time.
log out of Your offiCeSuite® phone
1. Press the Menu soft key.
2. Press the Logout soft key.
3. Press Yes to confirm your log out.
note: When you log in to a different phone, you will
be automatically logged out of any other phone that
is active unless multi-desking has been enabled.
hot deSking/multi-deSking
Hot Desking allows you to move around your office
and in between multiple locations and simply log
into any OfficeSuite® phone and use it as your own
– same number, same speed dials, same voicemail.
There is nothing to set up! Simply go to any other
OfficeSuite® phone and if someone else is logged
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into it, press the Menu soft key and then Log Out
(When no one is logged into a phone, the screen
will say Logged Out at the top). Click the Activate
button and enter your extension and your PIN.
the phone iS noW YourS!
note: When you log into another phone, you will
automatically be logged out of all other phones,
unless your multi-desking is set to greater than one
device – up to 5 devices can be used at once when
multi-desking is activated.