Using Your Officesuite® Phone; Activating Your Phone; Making Calls; Setting Up Voicemail - Broadview OfficeSuite User Manual

Using Your OfficeSuite® Phone

Activating Your Phone

Press the Activate soft key and enter your extension
and PIN, then press Enter or the # key. Your
extension was created by Broadview Networks when
your account was created and when you first logged
into MyOfficeSuite™, you created your numeric pin.

Making Calls

external CallS

For calls outside your office, simply pick up the
handset or press any line key to activate the
speakerphone and dial 9 + 1 + the 10-digit phone
number.
Example: 9 + 1 + 800 + 555 + 1212

internal CallS

For calls inside your office, simply pick up the
handset or press any line key and dial the 3 or 4 digit
extension of your colleague. To use the company
directory press Menu, then Directory and type in
the first few letters of the party's last name using your
phone's keypad, or scroll to find their name, then
press Dial.

international CallS

To call outside of the United States dial 9 + 011
+ Country Code + City Code + Number, then
the phone number of the party you wish to call.
Example: 9 + 011 + 52 + 55 + 5130 + 5300
note: OfficeSuite® allows companies to restrict
International calls so if you cannot make an
international call, please contact your local
administrator.
10
Setting Up Voicemail and Getting Messages
Press the Voicemail
enter the temporary passcode of 1234. Then, follow
the voice prompts to set up your mailbox and
change your passcode.
note: Please choose a passcode that is easy to
remember for you, but difficult for
others to guess.
reCording Your voiCemail greeting
To record or change your voicemail greeting, hit
the key on your phone and log in with your
passcode followed by the # sign. Then, select option
9 and follow the prompts.
To change your voicemail greeting, click the
on your phone or simply call your phone number
and press the Star (*) key when you hear your
current greeting.
Then, enter your voicemail passcode and follow the
instructions.
retrieving voiCemail from Your
offiCeSuite® phone
When you have a message, your phone indicator
light will glow an orange-red
color on your phone. Then, push the
enter your passcode.
making a three-WaY Call or
ConferenCe Call
You can initiate multiple party phone calls right
from your OfficeSuite® Phone. Dial the first party's
number, then press the
key once). Then, dial the second party and press the
function key once (or the Conf soft key) to join
the parties.
key on your phone and
key and
twice (or the Conf soft
key