Using Your Officesuite® Phone; Activating Your Phone; Making Calls; Setting Up Voicemail - Broadview OfficeSuite User Manual

Using Your OfficeSuite® Phone

Activating Your Phone

Press the Activate soft key and enter your extension
and PIN, then press Activate. If your phone does not
have an activate soft key, contact your technical
staff for activation. Your extension was created by
Broadview Networks when your account was created
and when you first logged into MyOfficeSuite, you
created your numeric PIN.

Making Calls

external CallS
For calls outside your office, simply pick up the
handset or press any line key to activate the
speakerphone and dial 9 + 1 + the 10-digit phone
number, and then press Send.
Example: 9 + 1 + 800 + 555 + 1212
internal CallS
For calls inside your office, simply pick up the
handset or press any line key and dial the extension
of your colleague and then press Send. To use the
company directory press Home, then Directory and
type in the first few letters of the party's last name
using your phone's keypad, or scroll to find their
name, then press Dial.
international CallS
To make calls outside of the United States, dial 9
+ 011 + Country Code + City Code + the phone
number of the person you are trying to reach, then
press the Send key.
Example: 9 + 011 + 52 + 55 + 5130 + 5300
note: OfficeSuite® allows companies to restrict
International calls so if you cannot make an
international call, please contact your local
administrator.
10
Setting Up Voicemail and Getting Messages
Press the Message
the default passcode of 1234 (unless you changed
it via the MyOfficeSuite portal to match your phone
PIN). Then, follow the voice prompts to set up your
mailbox and change your passcode.
note: Please choose a passcode that is easy to
remember for you, but difficult for
others to guess.
reCording Your voiCemail greeting
To record or change your voicemail greeting, hit the
Message
key on your phone and log in with
your passcode followed by the # sign. Then, select
option 9 and follow the prompts.
To change your voicemail greeting, click the
Message
key on your phone or simply call your
phone number and press the Star (*) key when you
hear your current greeting.
Then, enter your voicemail passcode and follow the
instructions.
retrieving voiCemail from Your
offiCeSuite® phone
When you have a message, your phone indicator
red
light will blink on your phone. Then, push the
Message
key and enter your passcode.
making a ConferenCe Call
Dial the first party's number, then press Send. Once
the first party answers, press the Conference key to
dial another party and once they answer press the
Conference key again to join all parties..
key on your phone and enter