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20. Troubleshooting guide
20-1. Setting error
Some functions of this unit may be disabled by
some settings made on this unit.
ö Cannot set up the subwoofer.
ö Cannot set up the low pass filter.
ö No output from the subwoofer.
Í "SUBWOOFER SET" is not set to ON as mentioned in
<4-1. Audio control> (page 12).
ö Cannot set up the subwoofer phase.
Í "LPF SUBWOOFER" is set to "THROUGH" as mentioned
in <4-1. Audio control> (page 12).
20-2. Operation/wiring error
What might seem to be a malfunction in your unit
may just be the result of a slight operation error or a
wiring error. Before calling for service, first check the
following table for possible problems.
General
ö The key beep does not sound
Í The Preout jack is in use.
ò The key beep cannot be output from the Preout
jack.
ö Sound cannot be heard.
Í Adjust the volume to the optimum level.
Í Check the cords and connections.
Tuner source
ö Radio reception is poor.
Í The car antenna is not extended.
ò Pull the antenna out all the way.
Disc source
ö The specified disc does not play, but another one
plays instead.
Í The specified CD is quite dirty.
ò Clean the CD with reference to <9-10. Handling
discs> (page 24).
Í The disc is severely scratched.
ò Try another disc instead.
ö Disc cannot be ejected.
Í The unit is malfunctioning for some reason.
ò Press and hold [G] to forcibly eject the disc. Be
careful not to drop the disc when it is ejected. If
this does not solve the problem, reset the unit.
Audio file source
ö The sound skips when an Audio file is being played.
Í The media is scratched or dirty.
ò Clean the CD with reference to <9-10. Handling
discs> (page 24).
Í The recording condition is bad.
ò Play the media again or use another media.
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DPX513WBT
iHeartRadio source
ö Station cannot be selected.
Í If "Explicit Content" in [Account Settings] is checked
in the web version of iHeartRADIO, some stations
become unavailable.
Bluetooth source
ö The hands-free talk volume is low.
Í The hands-free talk volume can be adjusted
independently.
ò Adjust it during hands-free talk. "MIC GAIN" of <17-
5. Bluetooth detail setting> (page 41).
ö No beep is heard at reception of an incoming call.
Í No beep is heard depending on the type of your cell-
phone.
ò The "CALL BEEP" of <17-5. Bluetooth detail
setting> (page 41) is set ON.
ö Voice is not recognized.
Í The vehicle window is open. If the surrounding noise
is large, voice cannot be recognized properly.
ò Close the vehicle windows to reduce noise.
Í Small voice. If voice is too small, it cannot be
recognized properly.
ò Speak into the microphone a little more loudly
and naturally.
ö The sound from the Bluetooth audio player is
discontinuous.
Í Another Bluetooth device is affecting the Bluetooth
communication. Turn off another Bluetooth device.
Move another Bluetooth device away from this unit.
Í Another Bluetooth device or profile is used for
communication. The downloading of the Phone book
disconnects the sound.
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