Sennheiser Tourguide System 2020 Instructions For Use Manual
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Sennheiser Tourguide System 2020 Instructions For Use Manual

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Summary of Contents for Sennheiser Tourguide System 2020

  • Page 1 Tourguide System 2020 Instructions for use...

  • Page 3: Table Of Contents

    We have designed this product to give you reliable operation over many years. Over 60 years of accumulated expertise in the design and manufacture of high-quality electro-acoustic equipment have made Sennheiser a world-leading company in this field. Please take a few moments to read these instructions carefully, as we want you to enjoy your new...

  • Page 4: Safety Instructions

    Safety instructions These instructions for use contain important safety information. Read these instructions. Keep these instructions in a safe place. Always include these instructions when passing the system on to third parties. Heed all warnings. Follow all instructions. Intended use of the system Intended use includes that are using the system within the operating conditions as described in these instructions.
  • Page 5 Only use attachments/accessories specified by Sennheiser. Use only with the cart, stand, tripod, bracket, or table specified by Sennheiser, or sold with the device. When a cart is used, use caution when moving the cart/ device combination to avoid injury from tip-over.
  • Page 6 Servicing No user serviceable parts inside! Do not attempt to service devices yourself as opening or removing covers may expose dangerous voltage or other hazards. If devices are opened by customers in breach of this instruction, the warranty becomes null and void.
  • Page 7 Commercial use is subject to the rules and regulations of the trade association responsible. Sennheiser, as the manufacturer, is therefore obliged to expressly point out possible health risks arising from use. This system is capable of producing sound pressure exceeding 85 dB(A).
  • Page 8 Sennheiser does not accept liability for damage arising from abuse or misuse. Keep away from children. Observe correct polarity. Do not heat above 70°C/ Switch rechargeable battery- 158°F, e.g.

  • Page 9: System Components

    System components The Tourguide System 2020 D consists of the following components which are available from your Sennheiser agent: 1 EZL 2020-20 L charging case including instructions for use of the overall system 1 SK 2020 D bodypack transmitter HDE 2020 D stethoset receivers...
  • Page 10 The HDE 2020 D stehoset receivers The stethoset receivers are easy to use and comfortable to wear. The built-in LC display shows all the important information at a glance (receiving channel, reception quality, charging status of the built-in Lithium-polymer rechargeable battery as well as the currently set volume).

  • Page 11: The Operating Controls

    The operating controls SK 2020 D bodypack transmitter ³ · » ¹ ´ ¿ ² ¸ µ ¾ º ¶ ³ µ SET Line input button (under battery compartment cover) · MUTE switch ¸ Battery compartment » Microphone input ¹ Antenna ¿...
  • Page 12 HDE 2020 D stethoset receiver ³ · » ¿ ´ ² ³ Earbows Channel display · 4-step battery status display Red/green LED for charging status » Volume display LC display RF signal indication ¿ Volume control ´ rocker button for channel selection ²...
  • Page 13 EZL 2020-20 L charging case ³ º Charging compartments for COPY AVAILABLE accupack/transmitter ¾ COPY button · Red LED CHARGE µ Charging compartment with channel » Green LED READY copy function (master) ¿ ¸ Storage place for one microphone Air vents ´...

  • Page 14: Indications And Displays On The Transmitter

    Indications and displays on the transmitter Operation and battery status indication LOW BATT/MUTE ¶ The red LED provides information on the current operating state of the transmitter: Red LED off: The transmitter is switched on and the capacity of the º...
  • Page 15 MUTE display LOW BATT/MUTE ¶ The red LED lights up as long as » ¿ the transmitter’s microphone input is muted (see “Muting the transmitter” on page 25). Note: The muting function (MUTE) mutes the microphone » but not the line input ¿. input Lock mode icon The lock mode icon...

  • Page 16: Indications And Displays On The Receiver

    The temperature of the built-in rechargeable battery is not within the admissible range (3–40 °C). The charging process is being interrupted until the temperature is again within the admissible range. LED lights up yellow/orange: The built-in rechargeable battery is defective. Please contact your Sennheiser agent.
  • Page 17 Volume display K The volume display on the LC display provides information on the current volume. Channel display The channel display on the LC display provides information on the current channel. Battery status display The 4-step battery status display on the LC display provides information on the remaining capacity of the receiver’s built-in rechargeable battery.

  • Page 18: Indications And Displays On The Charging Case

    Indications and displays on the charging case Operation indication POWER ² The LED lights up as long as the mains supply is switched on. Temperature indication TEMP ERROR ¶ The LED lights up if the temperature in the charging case gets too high and will remain on ²...
  • Page 19 LED indication for charging compartments for BA 2015 accupack/transmitter Each charging compartment for accupack/trans- ³ CHARGE · READY » mitter has an LED and an LED which indicate the following operating states: No LED lit: The charging compartment for accupack/trans- ³...

  • Page 20: The Functions Of The Transmitter Operating Controls

    The functions of the transmitter operating controls Operating control Mode* Function Switched off Pressing the button: Switches the transmitter on Pressing the button for approx. 3 seconds: Standard display Switches the transmitter off ² ON/OFF button Cancels the selection and returns to the standard Selection mode display Cancels the entry and returns to the selection...

  • Page 21: The Functions Of The Receiver Operating Controls

    The functions of the receiver operating controls ¿ ´ Operating control Function ¿ Volume control Turning the volume control: Changes the volume ´ rocker button Pressing the rocker button: Changes to the next channel ( ) or for channel selection changes to the previous channel ( ) Earbows Pulling the earbows apart: Switches the stethoset receiver on...

  • Page 22: Putting The Components Into Operation

    Putting the components into operation Setting up the charging case Note: The charging case as well as the accupacks and the receivers’ built-in rechargeable batteries will get hot during charging. Please ensure the following so that the generated heat can dissipate: ¸...
  • Page 23 Close the battery compartment cover ¿. Connecting the microphone Note: Suitable Sennheiser microphones are listed on page 9. Connect the microphone to the transmitter’s microphone input ». Lock the microphone plug by screwing down the coupling ring.
  • Page 24 Connecting external audio sources You can connect an external audio source such as a CD player, MP3 player, tape player, etc. to the transmitter. (Please note that you cannot connect a second microphone.) Both signals – the microphone input signal and the line input signal – are mixed together equally in the transmitter.

  • Page 25: Using The Components

    Using the components Switching the devices on/off Switching the transmitter on/off To switch the transmitter on: button ². Briefly press the ON/OFF The LC display indicates the device name and then switches to the standard display. To switch the transmitter off: ²...
  • Page 26 Automatically switching the receiver on/off The receiver automatically switches on when you pull ³ the earbows apart. When you release the earbows ³, the receiver switches to stand-by mode (audio deactivated) and then switches off after two minutes. Switching the charging case on/off To switch the charging case on: ¹...

  • Page 27: Adjusting The Volume

    Listening at high volume levels for long periods can lead to permanent hearing defects. Please protect your hearing, Sennheiser headphones have an excellent sound quality even at low volumes. Adjusting the volume on the receiver ¿...

  • Page 28: Charging The Rechargeable Batteries

    Charging the rechargeable batteries Only use the charging case for Caution! charging the SK 2020 D transmitter, the HDE 2020 D stethoset receivers and the BA 2015 accupack. Never try to charge other rechargeable batteries or non-rechargeable batteries. Charging the BA 2015 accupack For charging, the BA 2015 accupack can remain in the transmitter.
  • Page 29 The built-in rechargeable battery is yellow/ defective. Interrupt the charging process orange and contact your Sennheiser agent. Charging a completely discharged rechargeable battery takes approx. 2½ hours at room temperature. However, the charging process may take longer if: the rechargeable battery is deep discharged and...

  • Page 30: Setting A Channel

    Setting a channel To set the complete system to a certain channel, proceed as follows: 1. Set the transmitter to the desired channel (see “Setting the transmission channel” on page 30). 2. Set one of the receivers to the same channel (see “Setting the receiver channel”...
  • Page 31 µ Press the button to permanently store the selected channel. “STORED” briefly appears on the display. The transmitter now transmits on the selected channel. The last menu selected is shown on the display. To exit the operating menu: Select the “EXIT“ menu by pressing the / rocker ¾...
  • Page 32 Setting the receiver channel(s) using the channel copy function The channel copy function lets you simultaneously set a maximum of 19 receivers in the charging case to the same channel. This is achieved by copying the current channel of the receiver placed into the charging µ...

  • Page 33: Special Transmitter Settings

    Using several Tourguide systems simultaneously The Tourguide System 2020 D is supplied preset to six selectable frequencies that will all work together with each other. You can therefore have up to six separate tours operating together in the same area.
  • Page 34 µ Press the button to permanently store the setting. “STORED” briefly appears on the display. Adjust the sensitivity of the line input to match the connected audio source as described in the following section. Changing the sensitivity of the line input To adjust the sensitivity of the line input to match the connected audio source: Make sure that the line input is switched on (see...
  • Page 35 Changing the sensitivity of the microphone input To adjust the sensitivity of the microphone input to match the connected microphone: Connect the microphone, position it correctly (refer to the microphone’s operating manual) and speak into the microphone as usual. button µ. Press the CH 03 The operating menu appears and the first menu...
  • Page 36 Displaying the transmission frequency To display the transmission frequency assigned to the current channel: button µ. Press the The operating menu appears and the first menu “CHAN” flashes on the display. ¾ Repeatedly press the rocker button until “FREQ“ flashes on the display. button µ.
  • Page 37 Activating/deactivating the lock mode The lock mode prevents the transmitter from being accidentally programmed or switched off during operation. To activate the lock mode: button µ. Press the CH 03 The operating menu appears and the first menu LINE “CHAN” flashes on the display. ¾...
  • Page 38 Displaying the version number To display the version number of the operating system installed: button µ. Press the The operating menu appears and the first menu V 1.001 “CHAN” flashes on the display. ¾ Repeatedly press the rocker button until “SERVIC“...

  • Page 39: The Operating Menu Of The Transmitter

    The operating menu of the transmitter Working with the transmitter’s operating menu To get into the operating menu: Make sure that the lock mode is deactivated (see “Activating/deactivating the lock mode” on page 37). button µ. Press the The operating menu appears and the first menu “CHAN”...
  • Page 40 The transmitter’s operating menu contains the following menus: Menu Function of the menu CHAN Selecting a channel (see page 30) Switching the line input on/off LINE (see page 33) Changing the sensitivity of the line input SENSIT (LINE) (see page 34) Changing the sensitivity of the microphone SENSIT (MIC) input (see page 35)

  • Page 41: Overview Of The Operating Menu

    Overview of the operating menu ON/OFF cancels your entry EXIT in all levels of the operating menu 3 Sek CH 01 CHAN Selecting the 01...06 Current channel SET: Stores the channel setting STORED LINE LIN. LIN. OFF, ON Switching the Current setting SET: Stores the line input on/off...
  • Page 42 FREQ RESET RST.OK DONE Loading the Security check SET: Standard factory-preset display appears default settings LOCK LOC.OFF LOC.ON Activating/ SET: Stores the Activating the deactivating the setting, lock mode lock mode lock mode is activated, standard display appears LOC.ON CH 01 LOC.OFF Deactivating the Current setting...

  • Page 43: Care And Maintenance

    Care and maintenance Only clean the Tourguide System 2020 D when it is switched off and unplugged. Use a soft and dry cloth. Do not use any cleansing agents or solvents as these can damage the surfaces of the Tourguide System...

  • Page 44: If Problems Occur

    Change the transmitters to different received from a second channels transmitter If problems occur that are not listed in the above table or if the problems cannot be solved with the proposed solutions, please contact your local Sennheiser agent for assistance.

  • Page 45: Specifications

    Specifications SK 2020 D bodypack transmitter (Cat. No. 500548) Modulation 2 FSK (46K0F1D) Frequency range 863–865 MHz Channels Frequency response 100–7,000 Hz Microphone: 650 mV (sensitivity –36 dB) Max. input voltage at Line: 2 V (sensitivity –24 dB) mic/line input Operating time typ.
  • Page 46 EZL 2020-20 L charging case (Cat. No. 500542) Ambient temperature during charging 0–40 °C Mains voltage 100–240 VAC (50/60 Hz) Primary power consumption max. 70 W Charging voltage for HDE 2020 4.7–5.5 V Charging current per typ. 400 mA charging compartment for HDE 2020 Charging time HDE 2020 approx.

  • Page 47: Accessoires

    Accessoires Product name Product description Cat. No. HDE 2020 D Stethoset receiver 500543 Earbuds for HDE 2020 D stethoset receiver 451623 SK 2020 D Transmitter 500548 EZL 2020-20 L Charging case 500542 BA 2015 Accupack 009950 CL 2 Microphone cable 004840 Connecting cable for external audio devices CL 1...

  • Page 48: Manufacturer Declarations

    Manufacturer declarations Warranty regulations The guarantee period for this Sennheiser product is 24 months from the date of purchase. Excluded are accessory items, rechargeable or disposable batteries that are delivered with the product; due to their characteristics these products have a shorter service life that is principally dependent on the individual frequency of use.
  • Page 50 Sennheiser electronic GmbH & Co. KG 30900 Wedemark, Germany Phone +49 (5130) 600 0 Fax +49 (5130) 600 300 www.sennheiser.com Printed in Germany Publ. 08/06 516509 / A01...

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