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  • Page 2 Product name: IP Camera with Pan/Tilt(ZN-PT304L) Release Date: 2006/12/1 Manual Revision: 1.00 Web site: www.ganz.jp Email: zn-tech@cbc.co.jp zn-sales@cbc.co.jp Made in Taiwan. ©Copyright 1925-2006. All rights reserved - 1 -...
  • Page 3: Before You Use This Product

    Before You Use This Product The use of surveillance devices may be prohibited by law in your country. The IP Camera is not only a high-performance web-ready camera but also can be part of a flexible surveillance system. It is the user’s responsibility to ensure that the operation of such devices is legal before installing this unit for its intended use.
  • Page 4: Table Of Contents

    Table of Contents Before You Use This Product..............2 Package Contents ..................5 Installation .....................6 Hardware installation................6 Software Installation ................7 Initial Access to the IP Camera ............11 Check Network Settings .............. 11 Add Password to Prevent Unauthorized Access ........ 11 How to Use ..................12 Authentication................
  • Page 5 Email & FTP ..................39 Email ..................39 FTP ..................39 Motion detection ................41 Application settings ................42 Snapshot................... 42 Weekly schedule................. 42 Snapshot file name prefix ............42 Send out the snapshot while motion detection ........ 42 Sequential operation ..............42 Method for sending snapshot............
  • Page 6: Package Contents

    Package Contents ZN-PT304L Quick installation guide Power adapter Warranty card Mounting Kit & Pads Software CD - 5 -...
  • Page 7: Installation

    Installation In this manual, "User" refers to whoever has access to the IP Camera, and "Administrator" refers to the person who can configure the IP Camera and grant user access to the camera. Hardware installation Please verify that your product package contains all the accessories listed in the foregoing Package Contents.
  • Page 8: Software Installation

    (If the program is not on auto-run, go to the root directory of the software CD and click on “autorun.exe”). Click on “Software Utility” item, after the window contains changed, click on “Installation Wizard” to run GANZ’s installation program. - 7-...
  • Page 9 Upon Installation Wizard’s start up, a searching box will pop up. This program searches for GANZ’s product on the same LAN: After searching, GANZ IP Cameras will be located by the Installation Wizard. There may be several entries shown in the window.
  • Page 10 The IP addresses shown in the "Current IP Address" field reflect those on the local network. They may be from the DHCP server. If there is no DHCP server, the camera will try to find a free IP address (this takes from 15 second to 3 minutes, depending on the LAN status).
  • Page 11 For more detailed usage of the Installation Wizard, please refer to the user’s manual of the Installation Wizard included in the product CDROM to find the location of the IP Camera. There may be many IP Cameras in the local network. Users can differentiate the IP Cameras with the serial number.
  • Page 12: Initial Access To The Ip Camera

    Initial Access to the IP Camera Check Network Settings The IP Camera can be connected either before or immediately after software installation onto the Local Area Network. The Administrator should complete the network settings on the configuration page, including the correct subnet mask and IP address of gateway and DNS.
  • Page 13: How To Use

    How to Use Authentication After opening the Web browser and typing in the URL of the IP Camera, a dialogue window pops up to request a username and password. Upon successful authentication, the following figure is displayed. The foreground is the login window and the background shows the message if authentication fails.
  • Page 14: Installing Plug-In

    Installing plug-in For the initial access to the Network Camera in Windows, the web browser may prompt for permission to install a new plug-in for the IP Camera. Permission request depends on the Internet security settings of the user’s PC or notebook. If the highest security level is set, the computer may prohibit any installation and execution attempt.
  • Page 15: Primary User's Capability

    Primary user’s capability Main Screen with Camera View The main page layout has three parts: Configuration functions: The camera can be configured using these user interfaces. Camera View: What the camera sees. Pan/Tilt control buttons: These buttons provide a command interface to control the aim of the camera.
  • Page 16 Clicking on this button links you to the client setting pages, please check the following session for more details. “Configuration” Only the Administrator can access camera configurations. The camera view: The information bar at the top of the camera view shows the connection type to the IP Camera and the current date/time.
  • Page 17 Mute Digital Zoom Play volume Play/Pause Stop “Play” The option will connect to the IP Camera. The button is the same one as “Pause”. “Pause” The option will pause the video, but the connection remains. The button is the same one as “Play”. “Stop”...
  • Page 18 “Pan speed” This button sets the moving range of the “Left” and “Right” commands. “Tilt speed” This button sets the moving range of the “Up” and “Down” commands. “Pan” This button commands the camera to pan from the current position to the left-most and then to the right-most position.
  • Page 19: Client Settings

    Client settings At the initial access to the “Connection type” page in Windows, the web browser will ask for a new plug-in installation, the plug-in being the IP Camera. This plug-in has been registered for certification and can be used to change the parameters at the client’s site. The user may click on to install the plug-in.
  • Page 20 The TCP protocol allows for less packet loss and produces a more accurate video display. The downside with this protocol is that the real-time effect is worse than that with the UDP protocol. If no special need is required, UDP protocol is recommended. Generally speaking, the client’s choice will be in the order of UDP -->...
  • Page 21: Administrator's Capability

    Administrator’s capability Fine-tuning for Best Performance Best performance generally equates to the fastest image refresh rate with the best video quality, and at the lowest network bandwidth as possible. The three factors, “Maximum frame rate”, “Constant bit rate”, and “Fix quality” on the Audio and Video Configuration page, are correlative to allow for achieving the best performance possible.
  • Page 22 For Best Real-time Video Images To achieve good real-time visual effect, the network bandwidth should be large enough to allow a transmission rate of greater than 20 image frames per second. If the broadband network is over 1 Mbps, set the “Fix bit rate” to 1000Kbps or 1200Kbps. The maximum frame rate is 30.
  • Page 23 bandwidth is below 512 Kbps, set the “Fix bit rate” according to your bandwidth and try to get the best performance by fine-tuning with the “Maximum frame rate”. In a slow network, greater frame rate results in blur images. Another work-around is to choose “160x120”...
  • Page 24: Opening Accounts For New Users

    Opening accounts for new users Protect IP Camera by passwords The IP Camera is shipped without any password by default. That means everyone can access the IP Camera including the configuration as long as the IP address is known. It is necessary to assign a password if the IP Camera is intended to be accessed by others.
  • Page 25: Software Revision Upgrade

    Click on save to validate. Software revision upgrade Customers can obtain the up-to-date software from the web site of GANZ. An easy-to-use Upgrade Wizard is provided to upgrade the IP Camera with just a few clicks. The upgrade function is opened to the Administrator only. To upgrade the system, follow the procedures below.
  • Page 26 1. Download the firmware file named “xxx.pkg” from the appropriate product folder. 2. Run the Upgrade Wizard and proceed following the prompts. Refer to the instructions of the Upgrade Wizard for details. 3. Or upgrade firmware from HTTP web page directly 4.
  • Page 27: Definitions In Configuration

    Definitions in Configuration Only the Administrator can access system configuration. Each category in the left column will be explained in the following pages. The bold texts are the specific phrases on the Option pages. The Administrator may type the URL below the figure to directly enter the frame page of configuration.
  • Page 28: System Parameters

    System parameters "Host name" The text displays the title at the top of the main page. “Turn off the LED indicator” Check this option to shut off the LED on the rear. It can prevent the camera’s operation being noticed. "Keep current date and time"...
  • Page 29: Security Settings

    Security settings “Root password” Change the Administrator’s password by typing in the new password identically in both text boxes. The typed entries will be displayed as asterisks for security purposes. After pressing , the web browser will ask the Administrator for the new password for access.
  • Page 30: Network Settings

    Network settings Any changes made on this page will restart the system in order to validate the changes. Make sure every field is entered correctly before clicking on Network type “LAN” & “PPPoE” The default type is LAN. Select PPPoE if using ADSL "Get IP address automatically"...
  • Page 31: Http

    HTTP “Http port” This can be other than the default Port 80. Once the port is changed, the users must be notified the change for the connection to be successful. For instance, when the Administrator changes the HTTP port of the IP Camera whose IP address is 192.168.0.100 from 80 to 8080, the users must type in the web browser “http://192.168.0.100:8080”...
  • Page 32 <url> http://<IP Camera>/setup/network.html <IP Camera> is the domain name or original IP address of the IP Camera. - 31-...
  • Page 33: Ddns

    DDNS “Enable DDNS” This option turns on the DDNS function. “Provider” The provider list contains four hosts that provide DDNS services. Please connect to the service provider’s website to make sure the service charges. “Host Name” If the User wants to use DDNS service, this field must be filled. Please input the hostname that is registered in the DDNS server.
  • Page 34: Access List

    Access List The access list is to control the access permission of clients by checking the client IP address. There are two lists for permission control: Allow List and Deny List. Only those clients whose IP address is in the Allow List and not in the Deny List can connect to the IP Camera for receiving the audio/video streaming.
  • Page 35: Audio And Video

    Audio and Video General “Configure for computer viewing” To make quick setting for computer viewing Video Settings “Video title” The text string can be displayed on video “Color” Select either for color or monochrome video display. “Frame Size” There are four options for video sizes. “160x120”, “176x144”, “320x240”, “640x480”.
  • Page 36: Audio Settings

    Audio settings “mute” Audio mute “Audio type” Select audio codec “AAC” or “GSM-AMR” and the bit rate <url> http://<IP Camera>/setup/audiovideo.html <IP Camera> is the domain name or original IP address of the IP Camera. - 35-...
  • Page 37: Image Settings

    Image Settings Click this button to pop up another window to tune “Brightness”, “Contrast”, “Hue” and “Saturation” for video compensation. Each field has eleven levels ranged from -5 to +5. In “Brightness” and “Contrast” fields the value 0 indicates auto tuning. The user may press to fine-tune the image.
  • Page 38: Camera Control

    Camera Control Camera control area Preset function area On the Camera Control page, there are two main function control areas: Camera control area The pan and tilt functions can be controlled with these buttons. The “Left” button aims the camera to the left; the “Right”, “Up”, and “Down” buttons aim the camera accordingly.
  • Page 39 greater value, the greater angular movement when performing “Up” or “Down” functions will be. “Auto pan/patrol speed” This defines the speed of panning and patrol, the greater the value, the faster the speed. Preset function area ”Current position”, If the User wants to save the current view as a preset location, enter a name for each of the current video view at “current position”...
  • Page 40: Email & Ftp

    Email & FTP Email When the SMTP server support SMTP authentication, users need to give the valid user name and password to send email via the server. “Sender email address” Input the email address of the sender. There are two external mail server can be configured, primary and secondary email server, The IP camera will use primary server as default , and use secondary server when primary server is unreachable.
  • Page 41 “Password” This grants password on the external FTP server. “Remote folder name” Granted folder on the external FTP server. The string must conform to that of the external FTP server. Some FTP servers cannot accept preceding slash symbol before the path without virtual path mapping. Refer to the instructions for the external FTP server for details.
  • Page 42: Motion Detection

    Motion detection “Enable motion detection” Check this option to turn on motion detection. Click on this button to add a new window. At most three windows can exist simultaneously. Use the mouse to click, hold, and drag the window frame to resize or the title bar to move.
  • Page 43: Application Settings

    Application settings Snapshot “Enable snapshot” Enable/Disable snapshot application. Weekly schedule “Sun” ~ “Sat” Select the days of the week to perform the application. Select “Always” or input the time interval. Snapshot file name prefix The prefix name will be added on the file name of the snapshot images. Send out the snapshot while motion detection There are three windows for motion detection each can be assigned a name.
  • Page 44: Method For Sending Snapshot

    operation is still subject to the conditions set in the weekly schedule. Method for sending snapshot “Email” This selects the uploading method following the intervals set above. The snapshot named “prefix-yyyymmdd-hhmmss.jpg” will be attached in the email. “FTP” The snapshots will be uploaded to the external FTP server with the file name defined in the next option.
  • Page 45 - 44-...
  • Page 46: System Log

    System log The IP camera support log the system messages on remote server. The protocol is compliant to RFC 3164. If you have external Linux server with syslogd service, use “-r” option to turn on the facility for receiving log from remote machine. Or you can use some software on Windows which is compliant to RFC 3164.
  • Page 47: Viewing System Parameters

    Viewing system parameters Click on this link on the configuration page to view the entire system’s parameter set. The content is the same as those in CONFIG.INI. - 46-...
  • Page 48: Maintenance

    Maintenance Four actions can be selected “reboot” click the reboot button to restart system “factory default” Click on Factory default button on the configuration page to restore the factory default settings. Any changes made so far will be lost and the system will be reset to the initial factory settings.
  • Page 49: Appendix

    Appendix A. Troubleshooting Status LED The following table lists the LED patterns in general. Condition LED color Loading system after power on Steady red During booting procedure Steady red and green. Detecting and setting network Steady green. Blink red till IP address is confirmed.
  • Page 50: Url Commands Of The Ip Camera

    B. URL commands of the IP Camera For some customers who already have their own web site or web control application, the IP Camera can be easily integrated through convenient URLs. This section lists the commands in URL format corresponding to the basic functions of the IP Camera. Get server parameter values Note: This request require administrator access Method: GET/POST...
  • Page 51: Set Server Parameter Values

    Request: http://192.168.0.123/cgi-bin/admin/getparam.cgi?network_ipaddress Response: HTTP/1.0 200 OK\r\n Content-Type: text/html\r\n Context-Length: 33\r\n \r\n network.ipaddress=192.168.0.123\r\n Set server parameter values Note: This request require administrator access Method: GET/POST Syntax: http://<servername>/cgi-bin/admin/setparam.cgi? [nosync=<value>&]<parameter>=<value> [&<parameter>=<value>…][&return=<return page>] parameter value description <group>_<name>. value to assigned Assign <value> parameter <group>_<name>.. <return page>...
  • Page 52: Available Parameters On The Server

    Return: HTTP/1.0 200 OK\r\n Content-Type: text/html\r\n Context-Length: <length>\r\n \r\n <parameter pair> where <parameter pair> is <parameter>=<value>\r\n [<parameter pair>] Only the parameters that you set and readable will be returned. Example: Set the IP address of server to 192.168.0.123 Request: http://myserver/cgi-bin/admin/setparam.cgi?Network_IPAddress=192.168.0.123 Response: HTTP/1.0 200 OK\r\n Content-Type: text/html\r\n...
  • Page 53 ledoff Do not turn off the led indicator (r/w) Turn off the led indicator date <yyyy/mm/dd> year, month and date separated by slash. (r/w) <keep> keep date unchanged <auto> Using NTP to sync date/time automatically time <hh:mm:ss> hour, minute and second separated by colon. (r/w) <keep>...
  • Page 54 (r/w) userpass_<0~20> <text string shorter change user’s password. (r/w) than 14 characters> The UserPass_0 is root’s password. <blank> userattr_<1~20> [conf] show user’s privilege. The privilege can be <blank> - only permit to view live media conf – Permit to change server’s configuration <blank>...
  • Page 55 (r/w) address, string shorter <blank> than 40 characters> mailto1 <string shorter than 80 mail recipient address (r/w) characters> <blank> mailuser1 <text string shorter than User name of primary smtp server (r/w) 63 characters> <blank> mailpass1 <text string shorter than Password of primary smtp server (r/w) 15 characters>...
  • Page 56 ftp2 <domain name secondary FTP server (r/w) address, string shorter than 40 characters > ftpport2 <positive number less secondary FTP port (r/w) than 65535> <21> ftpuser2 <text string shorter than user name for secondary FTP server (r/w) 63 characters> <blank> ftppass2 <text string shorter than password for secondary FTP server...
  • Page 57 Group: Video NAME VALUE DESCRIPTION text <text string shorter enclosed caption (r/w) than 14 characters> <blank> codectype MPEG4 (r/w) MJPEG keyinterval 1, 3, 5, 10, 30, 60, 90, Key frame interval (r/w) <60> size half half x 2 normal normal x 2 double This field is obsolete (use resolution) resolution...
  • Page 58 256000 set bit rate to 256K bps 512000 set bit rate to 512K bps 768000 set bit rate to 768K bps 1000000 set bit rate to 1000K bps 1500000 set bit rate to 1500K bps 2000000 set bit rate to 2000K bps 3000000 set bit rate to 3000K bps 4000000...
  • Page 59 type AAC4 (for computer) set codec to AAC (r/w) GAMR set codec to GSM-AMR aacbitrate 16000 set AAC bitrate to 16K bps (r/w) 32000 set AAC bitrate to 32K bps amrbitrate 4750 set AMR bitrate to 4.75K bps (r/w) 5150 set AMR bitrate to 5.15K bps 5900 set AMR bitrate to 5.9K bps...
  • Page 60 dwelling 0 ~ 9999 Time to dwelling when patrol (r/w) presetname_<0~9> Text string shorter than The name of preset location (r/w) 40 characters. presetpan_<0~9> -1024 ~ 1024 The pan coordinate of preset location. (r/w) presettilt_<0~9> -56 ~ 144 The tilt coordinate of preset location. (r/w) patrolname_<0~19>...
  • Page 61 Group: DDNS NAME VALUE DESCRIPTION enable 0, 1 Enable or disable the dynamic dns. (r/w) <0> provider 1 ~ 6 dyndns.org (dynamic) (r/w) dyndns.org (custom) tzo.com dhs.org safe100.net dyn-interfree.it <1> hostname Text string shorter than Your dynamic hostname. (r/w) 127 characters. <blank>...
  • Page 62: Camera Control

    Group: App NAME VALUE DESCRIPTION scriptname <text string shorter than File name of script 255 characters> <script.vssx> enablescript Disable script (r/w) Enable script Group: Syslog NAME VALUE DESCRIPTION enableremotelog disable remote log (r/w) enable remote log serverip <IP address> Log server IP address (r/w) serverport <514>...
  • Page 63: Recall

    left Move camera left right Move camera right speedpan -5 ~ 5 Set the pan speed speedtilt -5 ~ 5 Set the tilt speed speedapp -5 ~ 5 Set the auto pan/patrol speed auto Auto pan patrol Auto patrol stop Stop camera return <return page>...
  • Page 64: Application Page Cgi Command

    redirect to an empty page. Application page CGI command Note: This request requires administrator privilege. Method: GET/POST Syntax: http://<servername>/cgi-bin/admin/gen-eventd-conf.cgi?[ snapshot_enable=<value>] [&weekday=<value>][&time_method=<value>][&begin_time=<value>] [&end_time=<value>] [&ss_prefix=<value>][&trigger_type=<value>] [&md_prenum=<value>][&md_postnum=<value>][&md_delay=<value>] [&sq_interval=<value>] [&send_method=<value][&ftp_suffix=<value>] Return: HTTP/1.0 200 OK\r\n Content-Type: text/plain\r\n Content-Length: <length>\r\n \r\n <depends on method value> If(method == get || method == set) tue=<value>\r\n wed=<value>\r\n …...
  • Page 65: Capture Single Snapshot

    parameter Value description Enable snapshot application snapshot_enable Disable snapshot application 0,1,2,3,4,5,6 The array indicate weekly schedule weekday always 24 hours full day time_method interval Select begin time and end time hh:mm Begin time of weekly schedule begin_time hh:mm End time of weekly schedule end_time <text string Snapshot file name prefix for both event and...
  • Page 66: Account Management

    Return: HTTP/1.0 200 OK\r\n Content-Type: image/jpeg\r\n [Content-Length: <image size>\r\n] <binary JPEG image data> Account management Note: This request requires administrator privilege Method: GET/POST Syntax: http://<servername>/cgi-bin/admin/editaccount.cgi? method=<value>&username=<name>[&userpass=<value>][&privilege=<value>] [&privilege=<value>][…][&return=<return page>] parameter value Description method Add an account to server. When using this method, “username”...
  • Page 67: System Logs

    privilege <value> The privilege of user to add or to modify. The privilege can be the addition of the following values. Ex: A user with configure access can be assigned privilege as privilege=conf. conf configuration privilege return <return page> Redirect to the page <return page> after the parameter is assigned.
  • Page 68: Upgrade Firmware

    Method: GET/POST Syntax: http://<servername>/cgi-bin/admin/configfile.cgi Server will return the up-to-date configuration file. Return: HTTP/1.0 200 OK\r\n Content-Type: text/plain\r\n Content-Length: <configuration file length>\r\n \r\n <configuration data>\r\n Upgrade firmware Note: This request requires administrator privilege Method: POST Syntax: http://<servername>/cgi-bin/admin/upgrade.cgi Post data: fimage=<file name>[&return=<return page>]\r\n \r\n <multipart encoded form data>...
  • Page 69: Technical Specifications

    C. Technical specifications - System - Microphone CBC-1000 CPU: Omni-directional RAM: 32MB SDRAM Frequency: 50 – 16000Hz ROM: 4MB FLASH ROM S/N ratio: more than 60dB Networking - LED indicator Protocol Two color LEDs TCP/IP, HTTP, SMTP, FTP, DDNS, UPnP, Telnet, NTP, DNS, DHCP and RTSP Physical - Dimension...
  • Page 70: Technology License Notice

    Technology License Notice AMR Technology This product includes AMR narrowband speech coding technology licensed by VoiceAge. Please refer to http://www.voiceage.com/ for more details. MPEG-4 AAC Technology This product includes MPEG-4 AAC audio coding technology licensed by Via Licensing. Please refer to http://www.vialicensing.com/ for more details.
  • Page 71 Electromagnetic Compatibility (EMC) This device compiles with FCC Rules Part 15. Operation is subject to the following two conditions. • This device may not cause harmful interference, and • This device must accept any interference received, including interference that may cause undesired operation.
  • Page 72 Français/French Élimination de votre ancien appareil 1. Ce symbole, représentant une poubelle sur roulettes barrée d'une croix, signifie que le produit est couvert par la directive européenne 2002/96/EC. 2. Tous les produits électriques et électroniques doivent être éliminés séparément de la chaîne de collecte municipale des ordures, par l’...
  • Page 73 Italiano/Italian Português/Portuguese INFORMAZIONE AGLI UTENTI Eliminação do seu antigo aparelho Ai sensi dell’art. 13 del Decreto Legislativo 25 1. Quando este símbolo de latão cruzado estiver luglio 2005, n. 151"Attuazione delle direttive afixado a um produto, significa que o produto 2002/95/CE, 2002/96/CE e 2003/108/CE, relative é...

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