Ganz Thermal Series User Manual

Ganz Thermal Series User Manual

Fixed mount, fixed focus thermal ip and analog camera
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Summary of Contents for Ganz Thermal Series

  • Page 1 G a n z T h e r m a l S e r i e s F i x e d M o u n t , F i x e d F o c u s T h e r m a l I P a n d A n a l o g C a m e r a U s e r M a n u a l...
  • Page 2 ©Copyright 2013, CBC America Inc. - All rights reserved. 55 Mall Drive Commack, NY 11725 800.422.6707 www.ComputarGanz.com The contents of this document may not be reproduced in whole or in part without the written consent of the copyright owner. Rev History Revision Number Release Date Description...
  • Page 3 Ganz Thermal Series User Manual NOTICE ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND. NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE ARE PROVIDED “AS IS” WITH ALL FAULTS.
  • Page 4 Ganz Thermal Series User Manual CBC AMERICA INC. END USER LICENSE AGREEMENT GANZ THERMAL SERIES OF PRODUCTS...
  • Page 5 Ganz Thermal Series User Manual Table i: 3 Party Software License GSOAP http://www.genivia.com/Products/gsoap/contract.h® l H.264 encoder http://www.mpegla.com/main/programs/AVC/Pages/AgreementExpress.aspx ONVIF™ www.onvif.org http://www.gnu.org/licenses/gpl.h® l H.264 decoder (Video (VLC provides Source-Freeware) Live 555 server http://www.live555.com/liveMedia/#license Linux kernel http://www.kernel.org Lighttpd http://www.lighttpd.net/ dhcpcd http://www.phystech.com/download/dhcpcd.h® l ntpclient http://doolittle.icarus.com/ntpclient/...
  • Page 6 CAN/CSA-C22.2 No. 60065-03, 1st Edition, 2006-04 + A1:2006 RoHS This equipment complies with the European ROHS directive, 2011-65-EC. WEEE This equipment must be disposed of as electronic waste. Contact your nearest Ganz Representative for instructions on how to return the product for proper disposal.
  • Page 7: Table Of Contents

    Access ..........................22 Login to the IP Camera ....................23 4.10 Log Out ..........................23 Configuration and Management ..................24 Ganz THERMAL Web Interface and Access Privilege ............. 24 Setup ..........................25 Use and Application ....................... 39 Live Video ......................... 39 Motion Detection ......................
  • Page 8 Figure 23: Solar Shroud with Stem Bumpers ....................20 Figure 24: Fully Assembled Camera ......................20 Figure 25: Camera mounted to a Ganz Thermal Wall Bracket ..............21 Figure 26: Camera Discovery with Windows 7 ..................... 22 Figure 27: Login Prompt ..........................23 Figure 28: Ganz Thermal Web Interface and Main Menu ................
  • Page 9 Ganz Thermal Series User Manual Figure 47: Restart Camera .......................... 47 Figure 48: Restore Factory Defaults ......................48 Figure 49: Formal Local Storage ........................48 Figure 50: System Update ..........................49 Figure 51: Heater Control ..........................50 Figure 52: Auto Calibration Interval ......................50...
  • Page 10 Table 4: Ganz Thermal ZNT6-Hxx1 Focus Information ................21 Table 5: Ganz Thermal ZNT6-Hxx2 Focus Information ................21 Table 6: Camera Main Menu and Access Privileges using the Ganz Web Interface ........24 Table 7: Network TCP/IP Settings ........................ 26 Table 8: FTP Server ............................
  • Page 11 Ganz Thermal Series User Manual C R O N Y M S A N D B B R E V I A T I O N S Abbreviation Description Vanadium Oxide Internet Protocol Image Contrast Enhancement Open Network Video ONVIF™...
  • Page 12 The following documents form part of this user manual. In the event of a conflict between documents referenced herein and the contents of this user manual Ganz Thermal Series Quick Start Guide Ganz Thermal Win 7 UPnP Procedure Ganz Thermal Series Interface Control document (ICD) http://www.computarganz.com VLC Media Player Download (Version 2.0.0 Recommneded) http://www.videolan.org/vlc/...
  • Page 13 Ganz Thermal Series User Manual A F E T Y N S T R U C T I O N S NOTIFICATIONS: CAUTION, WARNING AND NOTE Throughout this manual, notifications are used to alert the user’s to potential risks and to minimize the potential for personal injury and or damage to the product.
  • Page 14 Ganz Thermal Series User Manual WARNING IMPORTANT SAFETY INSTRUCTIONS Read these instructions. Keep these instructions. Heed all warnings. Follow all instructions. Install in accordance with the manufacturer’s instructions. Installation of the equipment must comply with local and national electrical codes.
  • Page 15 Ganz Thermal Series User Manual This page intentionally left blank. xiii...
  • Page 16: Introduction

    This document, provides details about the IP Camera features, installation, access, configuration, application, interoperability, troubleshooting, warranty and support of the Ganz Fixed Mount, Fixed Focus Thermal Analog Cameras. This document also applies to the Ganz Fixed Mount, Fixed Focus Thermal IP Camera.
  • Page 17: Product Overview

    Measuring approximately 29.2 x 10.4 x 9.5 cm and weighing less than 1500 grams, the Ganz Thermal Series is compact and lightweight. It is sealed to an IP66 outdoor rating, which makes it ideal for outdoor security of critical infrastructure such as airports, utility companies, and nuclear power plants.
  • Page 18 H264 and MJPEG streams.  Web-based management – Administration and management of the IP camera can be performed through the Ganz Thermal Series web-based configuration menus.  Motion detection – The IP camera can detect motion based on region of interest definitions and can generate events/alerts if motion is detected.
  • Page 19: Camera Hardware

    Ganz Thermal Series User Manual CAMERA HARDWARE Physical details of the IP Camera is provided below. Figure 1: Camera Hardware Overview Table 1: Camera Hardware Components Item Description Camera Body Base Mount Back Cover Solar Shroud 4 Hole Axis Mount Adapter (optional)
  • Page 20: Figure 2: Znt6-H Series Camera Rear View

    Ganz Thermal Series User Manual Figure 2: ZNT6-H Series Camera Rear View Table 2: Camera LED Indicators Item Description Accepts a standard LAN cable to connect the IP camera to a Network Port 10/100Base Switch or Router. Indicates information about the network connections as follows: Off –...
  • Page 21: Specifications

    Series User Manual P E C I F I C A T I O N S QUICK REFERENCE SPECIFICATIONS Ganz Thermal Series Specifications are detailed below in Table 3. Table 3: Ganz Thermal Series Specification Quick Reference Table Focal Plane Array...
  • Page 22 Effective Focal Length 14.25mm 16.7mm 25mm 35mm 50mm Software Administrator, Operator, and Viewer with Ganz Thermal Web Interface Password Protection Hardware Embedded Memory 2 GB for Video Storage and Image Capture Approvals Environmental/Enclosure IEC 60529 IP66 FCC Part 15 Subpart B Class A, CISPR22 Class...
  • Page 23: Range Performance

    Ganz Thermal Series User Manual RANGE PERFORMANCE The ZNT6-Hxx1 and ZNT6-Hxx2 range data assumptions and performance is provided below. Typical detection and recognition range performance has been modeled for multiple available lens solutions using NVTHERM . See Figure 3 and Figure 4.
  • Page 24: Figure 4: Znt6-Hxx2 Series Range Data

    Ganz Thermal Series User Manual Figure 4: ZNT6-Hxx2 Series Range Data Data presented above are believed to accurately reflect camera performance under stated conditions but are not guaranteed performance metrics.
  • Page 25: Installation And Access

    CBC America Inc. directly. The list of standard shipping contents is provided below.  Ganz Thermal camera with the Back Cover attached and a brown Desiccant pack inside the cover for shipping...
  • Page 26: Installation

    The camera electronics and electronic interfaces are sensitive to electrostatic discharge. Please follow appropriate ESD procedures when handling the camera and during installation. For PoE installations, GANZ strongly recommends the use of STP cabling and an earth grounded end point to ensure proper ESD immunity.
  • Page 27: Installation Procedure

    Series User Manual CAUTION To ensure a proper earth ground (between the GANZ camera and a PoE switch) CBC America Inc. strongly recommends the use of Shielded Twisted Pair (STP) cabling. Installations of GANZ cameras using a STP cabling and a properly earth grounded PoE switch are tested to comply with industry immunity standards for Electro Static Discharge.
  • Page 28: Preparing The Cable

    Ganz Thermal Series User Manual Figure 8: Figure 7: Recommended Tool Kit Recommended Analog Tools PREPARING THE CABLE 1. Disconnect power from the exposed cable(s) of the standard Bracket. 2. Take the number 2 Phillips head screwdriver and pierce the membrane of the cable gland.
  • Page 29: Figure 9: Ip66 With Poe

    Ganz Thermal Series User Manual Figure 9: IP66 with POE Securing for IP66 (Ethernet & AC/DC power): 1. Slide the Ethernet cable through the threaded end of the cable sealing gland, with Orange O-Ring installed. 2. Slide the 2, 20 AWG power wires through the back side of the cable sealing gland.
  • Page 30: Figure 11: Analog And Ethernet Cable Through The Gland

    Ganz Thermal Series User Manual 4. Attach one open end wrench onto the flange of the cable gland and tighten the compression nut, with the second open wrench, to approximately 50-55 in-lbs. of torque. 5. Assemble a new RJ45 head to the Cat 5 Ethernet Cable.
  • Page 31: Figure 13: Push Gland Into Gland Housing

    Ganz Thermal Series User Manual Figure 13: Push Gland into Gland Housing 4. Tighten the gland nut onto the gland housing. Leave about 8 cm of cable sticking out of the gland housing (see Figure 14). Figure 14: Tighten Gland Nut 5.
  • Page 32: Assembly

    Ganz Thermal Series User Manual Figure 15: Install Cables into Camera 6. Not shown, crimp the other end of the cables in place. For All Configurations 1. Pull the cable(s) taut back through the IP Camera, exposing the thread of the cable sealing gland out of the base of the IP Camera.
  • Page 33: Figure 16: Znt6-Hxxx Pin-Out Pins 1-3: Power (Gnd, 24V Ac, 12-24 Dc Or 24V Ac) Pins 4-5: Rs-485

    Ganz Thermal Series User Manual i. If powering the camera with an AC supply, connect AC+ to the 24VAC input and the AC- to the GND input ii. If powering the camera with a DC supply, connect the DC+ to the 12VDC input and the DC- (or ground) to the GND input.
  • Page 34: Figure 18: Possible Configurations Of The Znt6-Hxxx

    Ganz Thermal Series User Manual a. Connect the RS-485+ pin to the camera’s POS and connect the RS-485- pin to the camera’s NEG pin. 5. Reconnect Power to the existing cable(s). 6. Check for Solid LED on the Ethernet connector to acknowledge connectivity to the IP network.
  • Page 35: Mounting The Camera

    Figure 23: Solar Shroud with Stem Figure 24: Fully Assembled Camera Bumpers MOUNTING THE CAMERA 1. The Ganz Thermal camera can be mounted on a standard 3-hole bracket or 4-hole ® bracket. WatchMaster IP Wall and Ceiling Brackets and Bracket Adaptors are ®...
  • Page 36: Manual Focus And Focus Tool

    Series User Manual MANUAL FOCUS AND FOCUS TOOL The Ganz Thermal Series is set to infinity focus at the factory using a simple collimated target suitable for each FOV. Reviewing the focus during installation of the camera is recommended for optimal image quality so necessary adjustments suitable for the environment and the target object can be made.
  • Page 37: Access

    Click on Start, Click on Computer and Click on Network. A list of devices connected to your network will appear as below. Double Click on the name (CBC Ganz Thermal) of the camera to launch the default browser. You can see the IP address of the camera in the Browser URL.
  • Page 38: Login To The Ip Camera

    The procedure for discovering the IP address of the camera using Windows 7 requires activation of Universal Plug and Play (UPnP) service. Further details can be found in the Ganz Win 7 UPnP procedure document. ONVIF™ discovery tools or other 3 party tools may also be used to discover the camera.
  • Page 39: Configuration And Management

    Interface. GANZ THERMAL WEB INTERFACE AND ACCESS PRIVILEGE After you log in to the Ganz Thermal Series Camera, you can access the different menus (as shown in Figure 28) and perform administrative and user actions using the Ganz Thermal Web Interface. Administrators can access all of the IP camera menus, features and functions.
  • Page 40: Setup

    Ganz Thermal Series User Manual Figure 28: Ganz Thermal Web Interface and Main Menu SETUP When you are logged in to the IP camera as a user with administrator privileges, you can access the configuration parameters at any time by clicking the Setup menu. For information about logging in to the IP camera, see Section 4.9 “Login to the IP Camera”.
  • Page 41: Figure 30: Tcp/Ip Settings

    Enter the IP address of the DNS server that is used in your network. Use the same Server value that is used for the PCs on your LAN. Default name is Ganz ZNT6-Hxxx <MAC Addr>. Enter a nickname for the IP Camera, Host Name if desired.
  • Page 42: Figure 31: Ftp Settings

    Ganz Thermal Series User Manual 5.2.1.1 FTP Server FTP server may be used for receiving events/alerts triggered by camera motion detection and for storing recorded video images and files. The FTP, or the File Transfer Protocol, makes it possible for users to exchange files between the camera’s FTP client and a remote FTP server.
  • Page 43: Figure 32: Email Settings

    Ganz Thermal Series User Manual 5.2.1.2 Email Server The camera can send you email notification on alarm but to do this it requires access to a Simple Mail Transport Protocol (SMTP) server (to actually send the email). SMTP Authentication is a means of using one's credentials to authenticate to an email server with the intent of using that email server to send email.
  • Page 44: Figure 33: Ping Target

    Ganz Thermal Series User Manual 5.2.1.3 Ping Target The camera will allow the user to Ping a Target device. This is useful when trying to configure the FTP server or SMTP server. You can both verify network connectivity and server connectivity. To ping a target, simply enter the target name or IP address and hit “Refresh”...
  • Page 45: Figure 34: 802.1X

    Ganz Thermal Series User Manual 802.1X Description EAP-MSCHAPV2 – Requires that the authentication server present a certificate to the camera. This protocol is used primarily in Microsoft Active Directory EAP-TTLS - This security method provides for certificate-based, mutual authentication of the client and network. You must upload a Certificate via the Browse button.
  • Page 46: Figure 35: Zero Network Configurations

    Ganz Thermal Series User Manual Figure 35: Zero Network Configurations 5.2.2 Accounts For security purposes it is important to change the default IP address of your camera once it has been configured and before it is placed into a live network. This is especially true if you do not want unauthorized users to change the camera configurations.
  • Page 47: Figure 36: User Accounts

    Ganz Thermal Series User Manual Enabling and disabling Onvif™ user authentication allows for better interoperability between Onvif™ Clients that don’t fully support the WSSE security model. While we recommend that you leave this option enabled and provide Onvif™ clients with the same user name and password used Onvif Security to login to an admin account on the web interface, disabling Onvif™...
  • Page 48: Figure 37: Camera Date And Time Settings

    Table 13 provides details on the video streaming options and Figure 38 shows an example. Ganz Thermal cameras use a Constant Variable Bit Rate (CVBR) rate control implementation which allows the bitrate to change in a given time interval based on the complexity of the scene.
  • Page 49: Table 13: Video Streaming

    Ganz Thermal Series User Manual Table 13: Video Streaming Video Description Streaming Enable Check this box to select multicast streaming. Make sure your network Multicast supports multicasting. Leave the box as unchecked for unicast streaming. Streaming The default is unicast streaming.
  • Page 50: Figure 38: Video Streaming

    Ganz Thermal Series User Manual Figure 38: Video Streaming 5.2.5.1 Motion Detection The Motion Detection web page allows the administrator to determine what happens if/when the camera detects a motion event. Keep in mind that the administrator must set up the motion detection rules on the motion detection page. If no motion detection rules are configured, no mail notifications or FTP downloads will occur.
  • Page 51: Figure 39: Motion Detection

    As the name implies this video mode is designed to work in conjunction with specific video analytics servers. For more information regarding this mode of operation, please contact Ganz technical support. Note: This option requires third party software integration and is not recommended to be enabled if not actively being used.
  • Page 52: Figure 40: Video Settings

    Ganz Thermal Series User Manual Table 15: Video Settings Video Description Settings The gray scale IR images are mapped to a number of color palettes. In different Select Color applications, a user may find a specific color palette easier to view or more Palette desirable to watch.
  • Page 53: Figure 41: Pelco-D

    Ganz Thermal Series User Manual Figure 41: Pelco-D 5.2.5.5 Analog Video Output The Analog Video Output web page allows the administrator to disable analog video or configure the analog video for either PAL or NTSC. Figure 42 shows the Analog Video Output web page.
  • Page 54: Use And Application

    S E A N D P P L I C A T I O N The Ganz Thermal Series camera can be used for a variety of Security & Surveillance Applications. Live video can be easily accessed and managed using the Ganz Thermal Web Interface and most standard web browsers.
  • Page 55 Ganz Thermal Series User Manual Live Video Description Automatic Gain Control (AGC) adjusts the gain and level of the entire scene. Following are the available AGC modes: Auto: Continual adjustment in real-time, providing an image with optimum average contrast and brightness. Under must operating conditions AGC Auto mode will provide the best image.
  • Page 56: Motion Detection

    Ganz Thermal Series User Manual Figure 43: Live Video and View Menu Live video can also be viewed by using the following RTSP URLs shown in Table 18. Note: The multicast streaming check box (under Setup, Camera, and Video Settings) must be enabled before the camera will stream multicast video.
  • Page 57: Table 19: Motion Detection

    Ganz Thermal Series User Manual The IP camera provides the capability via the Motion Detection menu to define a Region of Interest (ROI) by dragging/sizing the image window using the mouse. Up to 16 Regions of Interest can be defined. ROI can also be defined by entering the X&Y coordinates in the ROI coordinates box.
  • Page 58: Video Storage

    Ganz Thermal Series User Manual Figure 44: Motion Detection VIDEO STORAGE The IP Camera can record video and store video and images on the camera internal memory. The images are archived by date/time and can be retrieved easily. Following are the 3 recording options: 1.
  • Page 59 Ganz Thermal Series User Manual Video Storage Description Motion Detection Capture Events. Select one of these 3 options. The default option is Constant Recorded Video. Video Archive Select this option to view the archived files. Motion Detection Select this option and events triggered by motion detection are Capture Events available for view and actions.
  • Page 60: Figure 45: Video Archive Menu

    Ganz Thermal Series User Manual Figure 45: Video Archive Menu...
  • Page 61: Maintenance

    System Software This is the software version for the camera Version System Software Build The date and time the system software was built by the GANZ Time engineers. This date and time is used to set the cameras internal clock System Start Time immediately after a power cycle.
  • Page 62: Restart Camera

    Ganz Thermal Series User Manual Figure 46: System Status RESTART CAMERA The IP Camera can be by power cycled by clicking the restart camera. Internally the camera power cycles all major sub systems including the main processor, memory, and the IR camera module. Figure 46 illustrates the Restart Camera web page.
  • Page 63: Restore Factory Defaults

    Ganz Thermal Series User Manual RESTORE FACTORY DEFAULTS The Restore Factory Defaults button is used to configure the camera to its default setting. Once the camera is set to its factory defaults a system reboot is performed automatically. Figure 48 displays the Restore Factory Defaults web page.
  • Page 64: System Update

    Series User Manual SYSTEM UPDATE From time to time Ganz will offer update system software for the camera; these updates typically include new features and functions. New System Software is uploaded by selecting the Browse button, navigating to the upgrade file, and clicking the Upload Software button.
  • Page 65: Figure 51: Heater Control

    Ganz Thermal Series User Manual 7.6.1 Heater Control The lens heater can be enabled or disabled by clicking on the toggle button. When the heater is enabled, the internal camera temperature is displayed and the current heater duty cycle is displayed. As the system temperature increases the duty cycle decreases.
  • Page 66: Log

    Ganz Thermal Series User Manual 7.6.3 Constant Recording The administrator can enable or disable the recording of video (to the camera’s internal memory) by clicking on the toggle button. If the Constant Recording is disabled, no additional videos will show up on the video storage web page. Figure 53 displays the Constant Recording web page.
  • Page 67: Interoperability

    N T E R O P E R A B I L I T Y The Ganz Thermal Series of Cameras is an IP networked solution and is conformant to the Open Network Video Interface Forum (ONVIF™) standard in a networked environment and can easily interwork with 3 party Video Management Systems (VMS).
  • Page 68: Maintenance And Troubleshooting

    4. Allow to dry. 5. If haze or smears are present, repeat procedure until surface is clean. TROUBLESHOOTING This section highlights some common issues that may be encountered while using the Ganz Thermal Series of Cameras, possible causes, and recommended actions.
  • Page 69: Table 22: Troubleshooting Symptoms, Causes And Recommendation

    VLC media player may not Camera will prompt for the VLC menu or the view menu have been installed install. Alternatively, download of the GANZ Web from the VLC website Interface http://www.videolan.org/vlc/ Reset IE or Firefox browser VLC media player may not...
  • Page 70: Warranty

    (24) months from the original shipment date. This limited warranty is void if failure of the Ganz Thermal Series Camera to conform to the warranty has resulted from improper installation, testing, misuse, neglect, accident, fire or other hazard, or any...
  • Page 71: Support

    Thermal Series User Manual U P P O R T For any support questions on the Ganz Thermal Series Cameras, CBC America Inc. may be contacted through the Computar Ganz web site or through the phone number listed below. http://www.computarganz.com...

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