ThinkPad Helix 20CG User Manual page 4

Chapter 8. Troubleshooting
problems . . . . . . . . . . . . . . . 89
Diagnosing problems . . . . . . . . . . . .
Troubleshooting . . . . . . . . . . . . . .
Recovering from a severe software problem . . .
Error messages . . . . . . . . . . . . . .
Chapter 9. Recovery information . . . 93
Refreshing your tablet . . . . . . . . . . . .
Resetting your tablet to the factory default
settings . . . . . . . . . . . . . . . . .
Using the advanced startup options . . . . . .
Recovering your operating system if Windows 8.1
fails to start . . . . . . . . . . . . . . . .
Creating and using recovery media
Chapter 10. Getting support . . . . . 97
Locating important product information . . . . .
Lenovo technical support . . . . . . . . . .
Lenovo user forums. . . . . . . . . . . . .
Finding ThinkPad options . . . . . . . . . .
Purchasing additional services . . . . . . . .
Appendix A. Regulatory
information . . . . . . . . . . . . .
Wireless related information . . . . . . . . .
Locating the UltraConnect™ wireless
antennas . . . . . . . . . . . . . . .
Locating wireless regulatory notices . . . .
Certification related information . . . . . .
Export classification notice . . . . . . . . . .
Electronic emission notices. . . . . . . . . .
Federal Communications Commission
Declaration of Conformity . . . . . . . .
Industry Canada Class B emission compliance
statement . . . . . . . . . . . . . . .
European Union - Compliance to the
Electromagnetic Compatibility Directive . . .
German Class B compliance statement . . .
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Korea Class B compliance statement . . . .
Japanese VCCI Class B statement . . . . .
Japan compliance statement for products
which connect to the power mains with
rated current less than or equal to 20 A per
phase . . . . . . . . . . . . . . . .
Lenovo product service information for
Taiwan . . . . . . . . . . . . . . . .
Eurasian compliance mark . . . . . . . . . .
Brazil regulatory notice . . . . . . . . . . .
Mexico regulatory notice . . . . . . . . . . .
Appendix B. WEEE and recycling
information . . . . . . . . . . . . .
Important WEEE information . . . . . . . . .
Recycling information for China . . . . . . . .
Recycling information for Japan . . . . . . . .
Recycling information for Brazil . . . . . . . .
Battery recycling information for Taiwan . . . . .
Battery recycling information for the United States
and Canada . . . . . . . . . . . . . . . .
Battery recycling information for the European
Union . . . . . . . . . . . . . . . . . .
China recycling information for Waste Electrical
and Electronic Equipment (WEEE) . . . . . . .
Appendix C. Restriction of Hazardous
Substances Directive (RoHS) . . . .
European Union RoHS . . . . . . . . . . .
China RoHS. . . . . . . . . . . . . . . .
Turkish RoHS . . . . . . . . . . . . . . .
Ukraine RoHS . . . . . . . . . . . . . . .
India RoHS . . . . . . . . . . . . . . . .
Appendix D. ENERGY STAR model
information . . . . . . . . . . . . .
Appendix E. Notices . . . . . . . . .
Trademarks . . . . . . . . . . . . . . . .
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