ThinkPad Helix 20CG User Manual
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ThinkPad Helix 20CG User Manual

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  • Page 2 Note Safety, Warranty, and Setup Guide Regulatory Notice Safety, Warranty, and Setup Guide Regulatory Notice First Edition (November 2014) © Copyright Lenovo 2014.

  • Page 3: Table Of Contents

    Read this first ... . . Chapter 1. Product overview ..1 Chapter 5. ThinkPad Helix options . . 43 Chapter 2. Using your tablet ..9 Chapter 6.
  • Page 4 Chapter 8. Troubleshooting problems ....85 Chapter 9. Recovery information . . . 89 Appendix B. WEEE and recycling information ... . . Chapter 10.

  • Page 5: Read This First

    Read this first Important safety and handling information ThinkPad Helix User Guide ThinkPad Helix User Guide Lenovo User Guide Handle your tablet with care: Do not disassemble or modify your tablet: General battery notice DANGER Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts.
  • Page 6 Stop using the battery if it is damaged, or if you notice any discharge or the buildup of foreign materials on the battery leads. Store the rechargeable batteries or products containing the rechargeable batteries at room temperature, charged to approximately 30 to 50% of capacity. We recommend that the batteries be charged about once per year to prevent overdischarge.
  • Page 7 Note: Prevent hearing damage: CAUTION: Excessive sound pressure from earphones and headphones can cause hearing loss. Adjustment of the equalizer to maximum increases the earphone and headphone output voltage and the sound pressure level. Therefore, to protect your hearing, adjust the equalizer to an appropriate level. Take care when using your tablet in a motor vehicle or on a bicycle: Dispose according to local laws and regulations:...
  • Page 8 Keep your tablet and accessories away from small children: Protect your data and software: Be aware of heat generated by your tablet: Plastic bag notice DANGER Plastic bags can be dangerous. Keep plastic bags away from babies and children to avoid danger of suffocation.

  • Page 9: Chapter 1. Product Overview

    Chapter 1. Product overview Tablet layout Front view and side view Note: ™...
  • Page 10 Microphones Camera-in-use indicator Front-facing camera Ambient light sensor NFC touchpoint (on some models) Windows Start screen control Screen-rotation-lock button Power button Settings ➙ Power ➙ Shut down More power options Choose what the power button does Audio connector Note:...

  • Page 11: Rear View

    Volume-control buttons Micro-SIM-card slot (on some models) Micro-SD-card slot USB 3.0 connector Attention: Micro HDMI connector Keyboard connector Dock connector Power connector Emergency-reset hole Rear view Note:...
  • Page 12 Rear-facing camera Smart card slot (on some models) System-status indicator Blinks three times Speakers Fingerprint reader (on some models) Accessories...
  • Page 13 Power cord and ac power adapter ThinkPad Helix Quickshot Cover (on some models) Tablet Digitizer Pen (on some models) Features Processor ™ Operating system Memory Internal storage Display Integrated cameras...

  • Page 14: Specifications

    Connectors Card slot or card reader Wireless features Security features Specifications Tablet size ThinkPad Helix Ultrabook Keyboard size ThinkPad Helix Ultrabook Pro Keyboard size...

  • Page 15: Operating Environment

    Battery Power source (ac power adapter) Operating environment Lenovo programs Search Note: Lenovo Program Description...
  • Page 16 Lenovo Program Description...

  • Page 17: Chapter 2. Using Your Tablet

    Chapter 2. Using your tablet Initial setup instructions...
  • Page 18 Using the multi-touch screen Note: Slide Copy Save Delete Drag Zoom out Zoom in Rotate...

  • Page 19: Power Management

    Tap and hold Swipe from the right edge Start Settings Search Share Devices Swipe in and out on the Swipe from the left edge left edge Swipe up to the top edge Swipe from the top or bottom edge Copy Save Delete Swipe in from the top edge to the bottom...
  • Page 20 Charging the battery Note: Attention:...

  • Page 21: Extending The Battery Life Between Charges

    Extending the battery life between charges Settings ➙ Change PC settings Network ➙ Airplane mode Airplane mode Airplane mode Settings ➙ Change PC settings OneDrive ➙ Sync settings Sync settings with OneDrive Settings ➙ Brightness Settings ➙ Power ➙ Sleep Settings ➙...
  • Page 22 Using the Tablet Digitizer Pen Notes: Using the On-Screen Keyboard or the touch keyboard and handwriting panel Search On-Screen Keyboard On-Screen Keyboard...

  • Page 23: Downloading Games And Applications

    Settings Keyboard ➙ Touch keyboard and handwriting panel Settings ➙ Control Panel Clock, Language, and Region ➙ Change input methods Changing the startup behavior to open either the desktop or the Start screen Properties Navigation Start screen When I sign in or close all apps on a screen, go to the desktop instead of Start When I sign in or close all apps on a screen, go to the desktop instead of Start...
  • Page 24 Fingerprint Note: Swiping your finger over the fingerprint reader Note:...
  • Page 25 Maintaining the fingerprint reader...
  • Page 26 Using the ThinkPad Helix Quickshot Cover Put the tablet into sleep mode or wake up the tablet...
  • Page 27 Settings ➙ Control Panel ➙ Hardware and Sound ➙ Power Options Choose what closing the lid does Launch the camera Lenovo Settings ➙ Camera Quickshot...

  • Page 28: Using The Cameras

    Serve as a stand for the tablet Note: Using the cameras Lenovo Settings ➙ Camera Lenovo Settings ➙ Camera View Front-facing camera Rear-facing camera Select a camera Store Using the micro-SD-card reader Installing a micro-SD-card Attention:...
  • Page 29 Removing a micro SD card...
  • Page 30 Using a smart card...
  • Page 31 Note: Installing a smart card Attention: Hardware and Sound Device Manager Action Add legacy hardware...

  • Page 32: Using Hdmi Devices

    Removing a smart card Attention: Safely Remove Hardware and Eject Media Note: Using HDMI devices Connecting an external monitor When you connect an external monitor, a video interface cable with a ferrite core is required. You might need a micro HDMI to VGA adapter. You can purchase the micro HDMI to VGA adapter as option at http://www.lenovo.com/essentials.

  • Page 33: Using Synchronization Solutions

    Devices Project ➙ Second screen Using synchronization solutions Settings ➙ Change PC settings OneDrive ➙ Sync settings Using the GPS satellite receiver Note: Settings ➙ Change PC settings Network ➙ Airplane mode GNSS Turning off the tablet Shut down Settings ➙ Power ➙ Shut down Note: Settings...

  • Page 35: Chapter 3. Wireless Networks And Devices

    Chapter 3. Wireless networks and devices Note: Installing and removing the micro SIM card Attention:...
  • Page 37 Determining which mobile network you are using Settings Connecting to a Wi-Fi network Note: Connecting to a Wi-Fi network...
  • Page 38 Settings Settings ➙ Change PC settings Network ➙ Connections Wi-Fi Settings ➙ Change PC settings Network ➙ Proxy Adding a Wi-Fi network Settings Hidden network Adding a network profile Lenovo Settings Location Awareness Connecting to a mobile network Note:...

  • Page 39: Sharing Your Internet Connection

    Settings Mobile broadband Connect Settings ➙ Change PC settings Network ➙ Connections Mobile broadband Set as a metered connection Settings ➙ Change PC settings PC and devices ➙ Devices Download over metered connections Sharing your Internet connection Settings ➙ Change PC settings Network ➙...
  • Page 40 Settings ➙ Change PC settings PC and devices ➙ Bluetooth Pair Unpairing a Bluetooth device Settings ➙ Change PC settings PC and devices ➙ Bluetooth Remove device Using the NFC connection Settings ➙ Change PC settings ➙ Network ➙ Radio devices Security ➙...
  • Page 41 Notes: Positioning an NFC-enabled smartphone Attention:...
  • Page 42 Notes:...

  • Page 45: Chapter 4. You And Your Tablet

    Chapter 4. You and your tablet Comfort and accessibility Using your tablet more comfortably Active sitting and rest breaks Work area setup options Accessibility information Ease of Access ➙ Ease of Access Center On-screen notification Ease of Access ➙ Ease of Access Center Use text or visual alternative for sounds...
  • Page 46 Audio notification Ease of Access ➙ Ease of Access Center ➙ Use the computer without a display Turn on Audio Description Narrator Search Narrator Narrator Screen-reader technologies Speech Recognition Search Speech Recognition Speech Recognition Customizable text size Appearances and Personalization ➙ Display Change only the text size Magnifier...
  • Page 47 Search Magnifier Magnifier Zoom Screen resolution Screen resolution Note: On-Screen Keyboard Search On-Screen Keyboard On-Screen Keyboard Industry-standard connectors Documentation in accessible formats...

  • Page 48: Getting Updates

    Getting updates Getting updates from Lenovo Search System Update System Update Getting updates from Microsoft Traveling with your tablet Travel tips Travel tips on airplanes Settings ➙ Change PC settings Network ➙ Airplane mode Airplane mode Travel accessories...

  • Page 49: Care And Maintenance

    Care and maintenance Cleaning your tablet Note: Protecting the screen with a replaceable film Storing the tablet for extended periods...

  • Page 51: Chapter 5. Thinkpad Helix Options

    Chapter 5. ThinkPad Helix options ThinkPad Helix Ultrabook Keyboard Overview of ThinkPad Helix Ultrabook Keyboard Tablet Digitizer Pen slot cover and Tablet Digitizer Pen slot Note: Two-button clickpad...
  • Page 52 Special keys USB 2.0 connector Attention: Using the ThinkPad Helix Ultrabook Keyboard Note:...
  • Page 53 Storing and removing the Tablet Digitizer Pen Note: Note: Using the special keys Volume and mute control...
  • Page 54 Screen control Application control Settings Search Fn key control When the Fn Lock function is disabled When the Fn Lock function is enabled Function key combinations Fn+4: Fn+End: Fn+B: Fn+K: Fn+P: Fn+S: Using the two-button clickpad...
  • Page 55 Two-finger tap Two-finger scroll Carrying or storing the tablet together with the ThinkPad Helix Ultrabook Keyboard...
  • Page 56 Note: ThinkPad Helix Ultrabook Pro Keyboard Overview of ThinkPad Helix Ultrabook Pro Keyboard TrackPoint buttons...
  • Page 57 Touch pad Special keys TrackPoint pointing stick Dock connector Security-lock slot Mini DisplayPort connector...
  • Page 58 Always On USB 3.0 connector Lenovo Settings ➙ Power Enable Always On USB Enable even when the computer is off Apply Power connector Ejection button Pen holder (on some models) Using the ThinkPad Helix Ultrabook Pro Keyboard Installing or removing the tablet...
  • Page 60 Note: Note:...
  • Page 61 Attaching a mechanical lock Note: Storing and removing the Tablet Digitizer Pen...
  • Page 63 Note: Using the special keys Volume and mute control...
  • Page 64 Screen control Application control Settings Search Fn key control When the Fn Lock function is disabled When the Fn Lock function is enabled Function key combinations Fn+Spacebar: Off Low High Fn+4: Fn+End: Fn+B: Fn+K: Fn+P: Fn+S: Using the touch pad...
  • Page 65 Two-finger tap Two-finger scroll Two-finger rotate Two-finger zoom out Two-finger zoom in Three-finger swipe Four-finger swipe Four-finger swipe Swipe from the top edge Swipe from the top to the Swipe from the right edge bottom edge Swipe in and out Swipe from the left edge Replacing the cap of the pointing stick Note:...
  • Page 66 Carrying or storing the tablet together with the ThinkPad Helix Ultrabook Pro Keyboard Note:...
  • Page 67 ThinkPad Tablet Dock Overview of ThinkPad Tablet Dock Front view and left-side view of the dock Dock connector...
  • Page 68 Always-on USB connector (USB 3.0 connector) Note: Combo audio connector Rear view of the dock USB 3.0 connectors HDMI connector Ethernet connector Power connector...
  • Page 69 Using the ThinkPad Tablet Dock...

  • Page 71: Chapter 6. Security

    Chapter 6. Security Using passwords Note: Typing passwords Note: Passwords and sleep mode Power-on password Setting, changing, or removing a power-on password Security ➙ Password ➙ Power-on Password...

  • Page 72: Supervisor Password

    Enter Enter New Password Confirm New Password Changes have been saved Enter Enter Current Password Enter New Password Confirm New Password Changes have been saved Enter Enter Current Password Enter New Password Confirm New Password Changes have been saved Attention: Supervisor password Note: Setting, changing, or removing a supervisor password...

  • Page 73: Hard Disk Passwords

    Enter Enter Current Password Enter New Password Confirm New Password Changes have been saved Enter Enter Current Password Enter New Password Confirm New Password Changes have been saved Attention: Hard disk passwords User hard disk password Master hard disk password Setting a hard disk password Security ➙...
  • Page 74 Confirm New Password Changes have been saved User + Master Enter New Password Confirm New Password Enter New Password Confirm New Password Changing or removing a hard disk password User + Master User HDP Master HDP User HDP Enter Current Password Enter New Password Confirm New Password Note:...

  • Page 75: Hard Disk Security

    Tips on using the hard disk passwords Security Notes: Hard disk security Using Windows BitLocker Drive Encryption System and Security ➙ BitLocker Drive Encryption...

  • Page 76: Using Firewalls

    Encryption solid-state drive Using the security chip Note: About the Security Chip menu Security Chip Security Chip Security Security Chip Selection Security Chip Clear Security Chip Setting the security chip Security Chip Security Security Chip Using firewalls...
  • Page 77 Protecting data against viruses...

  • Page 79: Chapter 7. Advanced Configuration

    Chapter 7. Advanced configuration Installing device drivers Attention: ThinkPad Tablet Setup Note: Settings ➙ Change PC settings Update and recovery ➙ Recovery Advanced startup Restart now Troubleshoot ➙ Advanced options ➙ UEFI Firmware Settings ➙ Restart Note: Main menu Config menu...

  • Page 80: Main Menu

    Startup menu Restart menu Restart Notes: Main menu Main UEFI BIOS Version UEFI BIOS Date (Year-Month-Day) Embedded Controller Version MPU Firmware Version TXE Firmware Version Machine Type Model System-unit serial number UUID System board serial number Asset Tag Processor Type Processor Speed Total Memory Preinstalled operating system license...

  • Page 81: Config Menu

    Config menu Config Config Notes: boldface Table 1. Config menu items Menu item Submenu item Selection Comments Network IPv6 First Enabled Enabled Enabled Note: Disabled Enabled Auto Auto Enabled...
  • Page 82 Table 1. Config menu items (continued) Menu item Submenu item Selection Comments Disabled Keyboard/Mouse Enabled Enabled Disabled Enabled Display ThinkPad LCD Digital on ThinkPad Display on dock Power Enabled Maximum Performance Maximum Performance Battery Optimized Disabled Battery Optimized Maximize Performance Maximize Performance: Balanced Balanced:...
  • Page 83 Table 1. Config menu items (continued) Menu item Submenu item Selection Comments Note: Enabled Disabled Enabled Disabled Enabled 3 hours Note:...
  • Page 84 Table 1. Config menu items (continued) Menu item Submenu item Selection Comments Beep and Alarm Disabled Enabled Startup option Enabled Intel AMT Enabled Permanently Disabled Note: Note:...

  • Page 85: Security Menu

    Table 1. Config menu items (continued) Menu item Submenu item Selection Comments VT100+ Note: Debug Port Disabled Disabled Enabled Security menu Security Security Notes: boldface Table 2. Security menu items Menu item Submenu item Value Comments Password Disabled Disabled Disabled Password at unattended Enabled boot...
  • Page 86 Table 2. Security menu items (continued) Menu item Submenu item Value Comments Disabled Password at restart Disabled Disabled Enabled Disabled Enabled Enabled Disabled Disabled Disabled Disabled...
  • Page 87 Table 2. Security menu items (continued) Menu item Submenu item Value Comments Secure Boot User Mode Standard Mode Enter Enter UEFI BIOS Update Enabled Option Enabled Disabled...
  • Page 88 Table 2. Security menu items (continued) Menu item Submenu item Value Comments Memory Protection Enabled Enabled Enabled Disabled Virtualization Disabled Enabled Disabled I/O Port Access...
  • Page 89 Table 2. Security menu items (continued) Menu item Submenu item Value Comments Security Chip Notes: Active Enabled Security Chip Firmware TPM Enter Note: Security Chip...

  • Page 90: Startup Menu

    Table 2. Security menu items (continued) Menu item Submenu item Value Comments Anti-Theft Enabled Note: Permanently Disabled Not activated Note: Permanently Disabled Startup menu Startup Attention: Changing the startup sequence Boot...

  • Page 91: Restart Menu

    Boot Startup Notes: boldface Table 3. Startup menu items Menu item Value Comments Boot Internal Storage USB HDD USB CD/DVD USB FDD SD Card0 Network Adapter Restart menu Restart Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Note: Security...
  • Page 92 Updating your system UEFI BIOS Using system management System management Desktop Management Interface Asset ID EEPROM Preboot eXecution Environment Note:...

  • Page 93: Chapter 8. Troubleshooting Problems

    Chapter 8. Troubleshooting problems Diagnosing problems Note: Search Lenovo Solution Center Lenovo Solution Center Note: Troubleshooting Internet problem Problem Suggested solution Screen problems Problem Suggested solution...
  • Page 94 Problem Solution More power options ➙ Balanced Problem Note: Solution Problem Solution Problem Solution Battery problem Problem Suggested solution System problem Problem Suggested solution Media problems Problem Suggested solution...

  • Page 95: Recovering From A Severe Software Problem

    Problem Suggested solution External device connection problems Problem Suggested solution Problem Suggested solution Recovering from a severe software problem Error messages Message Solution Message Solution Message Solution Message Solution Message Solution Message...
  • Page 96 Solution Message Solution Message Solution Message Solution Message Solution Message Solution Message Solution Message Solution Message Solution Message Solution Message Solution Message Solution Message Solution Message Note: Solution...

  • Page 97: Chapter 9. Recovery Information

    Chapter 9. Recovery information Refreshing your tablet Attention: Settings ➙ Change PC settings Update and recovery ➙ Recovery Refresh your PC without affecting your files Get started Resetting your tablet to the factory default settings Attention: Settings ➙ Change PC settings Update and recovery ➙...

  • Page 98: Using The Advanced Startup Options

    Using the advanced startup options Settings ➙ Change PC settings Update and recovery ➙ Recovery Advanced startup Restart now ➙ Troubleshoot ➙ Advanced options Recovering your operating system if Windows 8.1 fails to start Note: Creating and using recovery media Creating recovery media Attention: Note:...
  • Page 99 Important: Copy the recovery partition from the PC to the recovery drive. Next Create Finish Delete the recovery partition Attention: Using recovery media Note: Startup Boot...

  • Page 101: Chapter 10. Getting Support

    Chapter 10. Getting support Locating important product information Locating the MTM number and the serial number For the tablet: Note: For the ThinkPad Helix Ultrabook Keyboard:...

  • Page 102: Lenovo Technical Support

    For the ThinkPad Helix Ultrabook Pro Keyboard: Locating the FCC ID and IC Certification numbers Note: Lenovo technical support...

  • Page 103: Lenovo User Forums

    Problem determination Lenovo hardware repair Engineering change management Safety, Warranty, and Setup Guide Lenovo user forums Community Forums Finding ThinkPad options Purchasing additional services...

  • Page 105: Appendix A. Regulatory Information

    Appendix A. Regulatory information Wireless related information Wireless interoperability Note:...
  • Page 106 Usage environment and your health Locating the UltraConnect™ wireless antennas Note:...
  • Page 107 Locating wireless regulatory notices Regulatory Notice Regulatory Notice Export classification notice Electronic emission notices Federal Communications Commission Declaration of Conformity Industry Canada Class B emission compliance statement...

  • Page 108: German Class B Compliance Statement

    European Union - Compliance to the Electromagnetic Compatibility Directive German Class B compliance statement Deutschsprachiger EU Hinweis: Hinweis für Geräte der Klasse B EU-Richtlinie zur Elektromagnetischen Verträglichkeit Deutschland: Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von Betriebsmitteln Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit von Betriebsmitteln, EMVG vom 20.
  • Page 109 Korea Class B compliance statement Japanese VCCI Class B statement Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase Lenovo product service information for Taiwan Eurasian compliance mark Brazil regulatory notice Mexico regulatory notice Advertencia:...

  • Page 111: Appendix B. Weee And Recycling Information

    Appendix B. WEEE and recycling information Important WEEE information Recycling information for China http://support.lenovo.com.cn/activity/551.htm Recycling information for Japan Collecting and recycling a disused Lenovo computer or monitor...

  • Page 112: Recycling Information For Brazil

    Disposing of Lenovo computer components Disposing of disused lithium batteries from Lenovo computers Disposing of a disused battery pack from Lenovo notebook computers Recycling information for Brazil Declarações de Reciclagem no Brasil Descarte de um Produto Lenovo Fora de Uso...
  • Page 113 Battery recycling information for Taiwan Battery recycling information for the United States and Canada Battery recycling information for the European Union Notice:...
  • Page 114 China recycling information for Waste Electrical and Electronic Equipment (WEEE)

  • Page 115: Appendix C. Restriction Of Hazardous Substances Directive (Rohs)

    Appendix C. Restriction of Hazardous Substances Directive (RoHS) European Union RoHS China RoHS Turkish RoHS...
  • Page 116 Ukraine RoHS India RoHS...

  • Page 117: Appendix D. Notices

    Appendix D. Notices Lenovo (United States), Inc. 1009 Think Place - Building One Morrisville, NC 27560 U.S.A. Attention: Lenovo Director of Licensing...
  • Page 118 Trademarks...

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Helix 20ch

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