Trouble Shooting - Pit Boss PB340 Owner's Manual

Section Four: TROUBLE SHOOTING
Proper cleaning, maintenance and the use of clean, dry, quality fuel will prevent common grill operational
problems. However, when your Pit Boss Wood Pellet Grill is simply operating poorly, or not at all, the following
trouble shooting tips may be helpful.
The following is not an exhaustive list. For further details or updated information, please check: our website
www.pitboss-grills.com and click on " Customer Support" : contact your local authorized dealer: or
contact Dansons Customer Service, toll free at 1-877-303-3134, Monday to Friday, 8 am to 5 pm Mountain
Time.
DO NOT RETURN the appliance without calling Dansons Customer Service for assistance.
WARNING: Always disconnect the electrical cord prior to opening the inspection plate of your
grill for any inspection, cleaning, maintenance or service work.
NEVER perform any inspection, cleaning, maintenance or service on a HOT GRILL.
Problem
LCD Screen Will
Not Light UP
"ErH" Error
Message
"ErR" Error
Message
"ErP" Error
Message
Flashing
Temperature on
LCD Screen
Flashing Dots
on LCD Screen
Cause
Grill is not properly
plugged in
The circuit board fuse
has been tripped
The GFI outlet has been
tripped
The grill has overheated,
possibly due to grease
fire or excess fuel.
Temperature probe wire
not making connection
Temperature Dial was not
in the OFF position
when grill connected to
AC power.
Power Outage occurred
while the grill was oper-
ating
SMOKE Mode
If grill temperature below
110°F
COOK Mode
If grill temperature be-
low 150°F
The Igniter is ON
Ensure the Temperature Dial is in the OFF position.
Ensure all wire connections are firmly connected
Ensure grill is plugged into a working GFCI outlet
Fuse (5 amp.) must be manually replaced.
(see board diagram at the end of this section)
Ensure all wire connections are firmly connected and dry
Ensure GFCI is minimum 15 amp service.
Ensure you are NOT using over a 25' extension cord.
Turn the grill OFF and allow to cool. Clean grill interior, remove
excess pellets, and confirm positioning of all component parts.
To CLEAR the error - Turn Temperature Dial to OFF. OPEN
the lid, wait 3 or 4 minutes, then select desired temperature.
Ensure probe wire is connected correctly to control
Confirm wire connections and check for any damage
Turn Temperature Dial to OFF, wait 2 minutes, then select de-
sired temperature.
Safety feature prevents an inadvertent start.
Turn temperature dial to Off, wait 2 minutes, then select
Desired temperature.
This is NOT an ERROR that effects the grill.
USED to show that there is some risk that the fire could go out.
Check the hopper for sufficient fuel or blockage.
Check burn grate and pot for ash build-up or obstructions.
Check fan to confirm operation and speed.
Check auger motor to confirm operation.
This is NOT and ERROR that effects the grill.
Used to show that the unit is in Start-Up mode.
Solution
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