Using The Telephone; Warranty & Repair - MDHearingAid Pro User Manual

Using the Telephone

If your Hearing Aid whistles while using the telephone, try various positions
with the telephone receiver, until you discover the arrangement that works
best for you.
1. Use the phone with your Hearing Aids ON your preferred Program 'N' or 'H'.
2. Try holding the phone near the Hearing Aid microphone at the front
and top of the Hearing Aid Body (where the Tubing attaches to the
Hearing Aid Body).
3. Also try holding the phone behind your ear, below your ear, or angled such
that the phone receiver is tilted and open forward.
Please note: The speaker function on your phone also works well with
your MDHearingAid ® PRO Hearing Aids.
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Warranty and Repair
®
The MDHearingAid PRO is covered against defects in materials and workmanship
for 90 days from the date you receive your order. If our examination determines
that the unit failed to work due to parts, materials or workmanship, we will repair or
replace it for free. This warranty does not cover malfunctions due to unusual wear
and tear or mistreatment of the Hearing Aid, such as physical shock, damage from
moisture or sweat, excessive wax build-up, or tampering with the instrument, all of
which void the warranty.
If you require Warranty or Repair Service, please contact Customer
Service for a Return Merchandise Authorization (RMA) number, repair costs,
and instructions.
For fastest service e-mail:
support@mdhearingaid.com
Or, call Customer Service at:
312 - 219 - 8422. Office hours:
Monday to Friday,
8:30 am to 4:30 pm (CST).
Repair Facility address:
MDHearingAid, Inc.
Repairs Department
18447 W. 8 Mile Road
Detroit, MI 48219-1520
Please do not mail to this
address without contacting
Customer Service first.
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