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MDHearingAid CONTROL User Manual

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Summary of Contents for MDHearingAid CONTROL

  • Page 1 CONTROL User Manual...
  • Page 3 CONGRATULATIONS With the CONTROL , you are back in control of the sounds around you, thanks to premium digital technology, paired with user-adjustable controls. Please read this User Manual in its entirety. Practice and patience are important as your ears relearn how to hear.
  • Page 4 WE’RE ALWAYS HERE FOR YOU Our hearing instrument specialists are ready to provide assistance with any questions you may have. Take advantage of our free one-on-one phone consultations. 312-366-3899 Mon.—Fri. 8:30am—4:30pm (CST) support@MDHearingAid.com 24 hours a day, 7 days a week...
  • Page 6 TABLE OF CONTENTS...

  • Page 7: Table Of Contents

    Package Contents ..7 Troubleshooting... 27 CONTROL Diagram ..9 Protection Plan and..32 Replacement Parts Quick Start Guide.

  • Page 8: Package Contents

    PACKAGE CONTENTS C) Size 13 Batteries A) MDHearingAid ® CONTROL Remove orange tab and with Thin Tubing and Open wait at least one minute Dome, assembled for your before use. See page 13 convenience. Optional Closed for instructions. Dome included.
  • Page 9 Earhook Thin Tubing 13PLUS Open Dome Tubing Closed ComfortTIP Closed Dome (Optional) Wire Magnet Brush *Contents will vary depending on product ordered. *Contents will vary depending on product ordered.

  • Page 10: Control Diagram

    CONTROL DIAGRAM Thin Tubing Tubing Base Microphones Program Button Open Dome Volume Control Stabilizer Bar CONTROL Battery Body Compartment (on/off control) comes assembled for your convenience. CONTROL...

  • Page 13: Quick Start Guide

    Step 3: Adjust Volume Left Right CONTROL CONTROL in left hand. in right hand. To identify Left/Right CONTROL : Hold an aid upright in each hand, with buttons facing you. The Domes/Tubing point toward each other when in the correct hand.

  • Page 14: Insert Battery And

    ” side of Battery Compartment facing up, use Cleaning Tool Magnet (or your fingers) to insert battery. c) Close Battery Compartment completely to turn CONTROL ON. (To turn OFF, open Battery Compartment.) Positive ( Please note: If Battery Compartment does...

  • Page 15: Battery Information

    Cleaning Tool • Do not leave exhausted batteries Magnet or your fingers. in CONTROL . Caution! Be sure to keep batteries out of reach from children and pets. If a battery is accidentally swallowed, seek medical attention immediately,...

  • Page 16: Place Control On Ear

    STEP 2 STEP 2 : PLACE CONTROL ON YOUR EAR a) Hold Thin Tubing at Stabilizer Bar junction. Insert Dome with gentle pressure into ear canal. b) Place CONTROL Body behind ear. The curve of Thin Tubing should rest on top of ear comfortably (next to glasses).

  • Page 17: Adjust Volume

    Please raise the volume SLOWLY to avoid a sudden blast of sound. WARNING: Whistling may be heard if CONTROL is turned on but NOT positioned securely in your ear. This is normal. Once the Dome is properly inserted in your ear, whistling will stop.

  • Page 18: Replacing Domes & Tubing

    REPLACING DOMES AND TUBING Replacing Domes Open Dome: Allows natural sound. Open Closed Closed Dome: Allows more gain without feedback. a) Hold Tubing with one hand and remove Dome with other hand. b) Push Dome over the ridges on end of Tubing. c) Pull gently in the reverse direction to make sure Dome is attached securely.

  • Page 19: Replacing Thin Tubing

    Attach new Tubing: Gently turn Tubing Base clockwise into CONTROL Body, or twist CONTROL Body counter-clockwise onto Tubing Base. Please note: The CONTROL Body can be used for either the left or right ear. Only Thin Tubing is ear-specific.

  • Page 20: High Volume Kit

    High Volume Kit (Optional) Use the High Volume Kit if you require higher volume or a custom tube length. The 13PLUS Tube and Closed ComfortTIP allow for the highest ™ volume without feedback. Please note: ComfortTIPs are left and right ear specific and should be used with 13PLUS Tubing ONLY.
  • Page 21 Twist Earhook clockwise into CONTROL Body. c) Insert ComfortTIP with 13PLUS Tube attached into ear canal. Place CONTROL Body behind ear so Earhook rests on top of ear. Mark a line on Tube ABOVE bottom of Earhook. Cut Tube at Overlap marked line.

  • Page 22: Care And Cleaning

    CARE AND CLEANING Brush Dome and Microphones daily. Use Cleaning Tool Wire regularly. 1. Remove Dome from Tubing. 2. Remove Tubing from CONTROL Body. 3. Insert Wire through Tubing Base. 4. Wipe end of Wire clean. 5. Repeat as necessary.
  • Page 23 • For prolonged periods of non-use, remove battery to prevent corrosion. • Do not let your CONTROL get wet. • Do not use hair spray or a hair dryer while wearing your CONTROL . • Do not expose your CONTROL to excess moisture or heat.

  • Page 25: Program Selection

    High pitched sounds: nature sounds Three tones or high octave music. 4. Restaurant One-on-one conversations or reducing Four tones background noise in restaurants. *Program 1 is the default setting. When is turned OFF, it will reset to Program 1. CONTROL...

  • Page 26: Using The Telephone

    Use Program 2 or 3 when using the phone. You may need to make slight adjustments to the volume of either your CONTROL or phone. If whistling occurs, try different positions with the phone’s audio output and CONTROL microphones until you find what works best for you.

  • Page 28: Troubleshooting

    TROUBLESHOOTING ISSUE : Intermittent Feedback: Weak or or distorted Whistling/ no sound sound squealing Turn CONTROL on Replace battery Adjust volume Clean Tubing/Dome Use dehumidifier Change Tubing/Dome Clean ear canal For more detailed troubleshooting tips, see the following pages.
  • Page 29 Replace Tubing/Dome if they appear worn. • Lower the volume. • Replace the battery with a fresh one. For optimal performance, Domes and Tubing should be replaced every three (3) months. Replacements and additional cleaning accessories can be ordered at: www. MDHearingAid .com...
  • Page 30 2. Instrument makes a whistling sound. • Whistling (feedback) occurs when • If whistling occurs after trying a amplified sound returns to the Closed Dome, you might require microphone and is re-amplified. more gain (volume) and should try the High Volume Kit (see page 20). •...
  • Page 31 MDHearingAid .com. Tube Cleaning Tips: Remove Tubing from CONTROL Body. Thread Cleaning Tool Wire through Tubing five to six (5-6) times starting at the Tubing Base. Then wipe debris from Tubing/Dome and reattach Tubing to CONTROL Body.

  • Page 33: Protection Plan And

    • MDShield coverage must be purchased within your initial 90 days of ownership. Tubing and Dome Replacement For OPTIMAL PERFORMANCE, Tubing and Domes should be replaced every three (3) months. Regular replacement keeps your CONTROLs sounding and feeling like new. Visit to order Tubing, Domes, and www.MDHearingAid.com MDShield Protection Plans.

  • Page 34: Warranty And Repair

    This warranty does not cover malfunctions due to unusual wear and tear or mistreatment of your CONTROL , such as physical shock, damage from moisture or sweat, excessive wax build-up, or tampering with the instrument, all of which void the warranty.
  • Page 35 Repair Packaging Guidelines Please use the following guidelines when mailing to our repair facility. DON’T send: • Send ONLY the CONTROL Body • Travel case • Use a small padded envelope • Packing materials • Write RMA number on the •...

  • Page 36: Return Policy

    RETURN POLICY Your satisfaction is guaranteed. If you are not satisfied with your ® CONTROL , you have 45 days from the date of purchase MDHearingAid to return it for a full refund. MDHearingAid requires a minimum trial period of 21 days. This minimum trial period is required because medical studies show that your brain requires about three weeks to adjust to new hearing aids.
  • Page 37 We are unable to honor return requests after 45 days from the date of purchase as shown on your invoice. Return Facility: Contact customer support for RMA # a RMA number before mailing MDHearingAid PO Box 5014 to this address. Southfield, MI 48086...

  • Page 38: Warning To Hearing

    WARNING TO HEARING AID DISPENSERS A hearing aid dispenser should advise a prospective hearing aid user to consult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing aid if the hearing aid dispenser determines through inquiry, actual observation, or review of any other available information concerning the prospective user, that the prospective user has any of the following conditions: •...
  • Page 39 Stop using the MDHearingAid ® CONTROL and consult a physician if: • Hearing in one or both ears • Your ear becomes occluded with worsens. excessive ear wax. • Hearing does not improve while • You develop an infection of your using the CONTROL .

  • Page 40: Important Notice For

    IMPORTANT NOTICE FOR PROSPECTIVE USERS Good health practice requires that a person with a hearing loss have a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear) before purchasing a hearing aid. Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists, otologists or otorhinolaryngologists.
  • Page 41 If you have reservations about your ability to adapt to amplification, you should inquire about the availability of a trial/rental or purchase/option program. Many hearing aid dispensers now offer programs that permit you to wear a hearing aid for a period of time for a fee after which you may decide if you want to purchase the hearing aid.

  • Page 42: Compliance Information

    COMPLIANCE INFORMATION Declaration of Conformity Hansaton hereby declares that this Hansaton product meets the requirements of the Medical Devices Directive 93/42/EEC as well as the Radio and Telecommunications Terminal Equipment Directive 2014/53/EU. The full text of the Declaration of Conformity can be obtained from the manufacturer. Notice 1 This device complies with Part 15 of the FCC Rules and with RSS- 210 of Industry Canada.
  • Page 43 Notice 3 This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules and ICES-003 of Industry Canada. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 44: Technical Specifications

    TECHNICAL SPECIFICATIONS MAX OSPL90 ....... 90 dBSPL HF Average OSPL90 ......103 dBSPL HFA Full-on-gain .

  • Page 45: Technical Information

    TECHNICAL INFORMATION Operating Conditions: This device is designed such that it functions without problems or restrictions if used as intended, unless otherwise noted in these user guides. 0° to 55° Celsius and relative humidity of < 95% (non condensing). Transport and Storage Conditions: Temperature: –20°...

  • Page 46: Notice Of Cancellation

    MAIL OR DELIVER A SIGNED AND DATED COPY OF THIS CANCELLATION NOTICE OR ANY OTHER WRITTEN NOTICE, OR SEND A TELEGRAM, TO MDHEARINGAID, PO BOX 5014, SOUTHFIELD, MI 48086 NO LATER THAN MIDNIGHT OF THE 45TH DAY AFTER THE INITIAL TRANSACTION. “I HEREBY CANCEL THIS TRANSACTION, ”...
  • Page 48 Printed in U.S.A. 12.17...

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