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“ M y hearing was so bad, I felt left out and didn’t go out much. I hear sounds now that I haven’t heard in years. This has changed my life. — Phyllis G.
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Congratulations With the VOLT, you are back in control of the sounds around you, thanks to digital, rechargeable technology, paired with user-adjustable controls. Please read this User Manual in its entirety. Practice and patience are important as your ears relearn how to hear.
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We’re here to help. Our dedicated, U.S.-based hearing instrument specialists are the heart and soul of MDHearingAid. They’re happy to guide and assist you with any questions you may have. Take advantage of our free one-on-one phone consultations. 312-366-3899 800-918-3914 (toll-free) Mon.
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“ T he customer service has been outstanding. They continue to solve the problem and give solutions. — Joan P.
Package Contents a) VOLT Hearing Aid(s) b) Charger Power Dock Adapter Thin Tubing ComfortTIP ™ Cord c) Cleaning Tool Wire Magnet Brush *Contents will vary depending on quantity ordered.
VOLT Diagram Tubing Base Thin Tubing Microphones ComfortTIP ™ Volume Dial Snap End Stabilizer Bar Program Button VOLT Body & Charging Light (on/off control) Charging Port VOLT comes assembled for your convenience.
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“ I’m impressed with the quality and clarity of sound. I love that it is rechargeable. — Michael S.
Step 3: Place VOLT on ear Right VOLT in Left VOLT in right hand. left hand. To identify left/right VOLT: Hold an aid upright in each hand, with controls facing you. The tips/tubing point toward each other when in the correct hand.
When fully charged, blue light will turn green and VOLT is ready to use. Blue Light = Charging Green Light = Fully Charged Light Off = Not Charging * It takes approximately 3–3.5 hours to fully charge the VOLT. On average, a full charge lasts 18–22 hours.
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It will turn off automatically and start to charge. A sensor stops the charging process once the battery is full, so there is no risk of battery degeneration if VOLT is left on the charger. Power Cord...
Step 2: Turn On The VOLT’s program button also functions as Flashes green the on/off control. • ON: Press and hold the program button for 2–3 seconds. The light will flash green once when turned on. • OFF: Press and hold the program button for Flashes 2–3 seconds.
Hold thin tubing at the stabilizer bar junction. Insert ComfortTIP with gentle pressure into ear canal. b) Place VOLT body behind ear. The curve of thin tubing should rest on top of your ear comfortably (next to glasses). c) Tuck stabilizer bar in the outer bowl of ear.
Decrease Caution! To avoid a sudden blast of sound, please raise the volume SLOWLY. Please note: Whistling may be heard if the VOLT is turned on but not positioned securely in your ear. Once the ComfortTIP is properly inserted, whistling...
3 beeps or high octave music. Reduce background noise in any loud 4. Restaurant 4 beeps environment and hear directly in front of you. *Program 1 is the default setting. When VOLT is turned off, it will reset to Program 1.
, buttons, and microphones (found on the top and front of VOLT). ™ The VOLT body can be cleaned with a tissue or soft cloth. Do not use water, alcohol, or other liquid agent to clean the VOLT as it may damage it.
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Use the cleaning tool wire to remove debris from tubing. a) Remove tubing (see page 18). b) Thread wire through tubing base and out of the tip. c) Wipe end of wire clean and repeat as necessary. d) Reattach tubing to VOLT body.
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• For maximum battery life, charge VOLT until blue light turns green with each charge. • Do not let your VOLT get wet. • Do not use hair spray or a hair dryer while wearing your VOLT. • Do not expose your VOLT to excess moisture or heat.
(3) months. Over time, these items wear out and may become stiff, affecting both fit and sound quality. Regular replacement will keep your VOLT sounding and feeling like new.
Replacing Parts Tips and tubing are left and right ear specific. Thin Tubing: blue label indicates left ear. Left red label indicates right ear. ComfortTIPs ™ Right Left ear tips curve the left. Right ear tips curve to the right. Left Right If you require a different size, you’re not getting...
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Attach tubing: Gently push new tubing on. c) Make sure tubing base is flush with sides of VOLT body when you are finished. Please note: Thin tubing is left and right ear specific.
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IMPORTANT: The end of the tubing should be visible through the opening of the ComfortTIP. Otherwise, tubing may detach from tip when Stabilizer Vented removing VOLT from your ear. Please note: ComfortTIPs are left ™ and right ear specific.
Using the Telephone If whistling occurs while using the phone, try various positions with the phone’s audio output and VOLT microphone until you find what works best for you. Audio Output Microphone...
Troubleshooting Issue: Intermittent or Feedback/ Weak or distorted sound whistling no sound Turn VOLT on Adjust volume Charge VOLT Use dehumidifier Clean ear canal Clean tubing/tip Change tubing/tip For more detailed troubleshooting tips, see the following pages.
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• Trapped moisture may be distorting the sound. Consider using a hearing (see page 18) and rotate volume dial aid dehumidifier overnight. to four (4). If it whistles, your VOLT is working and wax or debris may be • Lower the volume. blocking the sound.
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Device makes a whistling sound. • Whistling (feedback) occurs when • If whistling occurs when raising the amplified sound returns to the volume, you might need more gain microphone and is re-amplified. and should try our closed ComfortTIP. Call us at 800-918-3914. •...
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(4). If it whistles, your VOLT is working and wax or debris may be • Make sure the VOLT is on (see page 9). blocking the sound. • Make sure VOLT is charged. If unsure, •...
This warranty does not cover malfunctions due to unusual wear and tear or mistreatment of your VOLT, such as physical shock, damage from moisture or sweat, excessive wax build-up, or tampering with the device, all of which void the warranty.
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Repair Mailing Guidelines Replacement Facility: • Mail via USPS • Send ONLY the VOLT body • Use a small padded envelope • Write RMA number on the RMA # OUTSIDE of envelope MDHearingAid 650 W Lake St #120 DON’T send: Chicago, IL 60661 •...
Return Policy Your satisfaction is guaranteed. If you are not satisfied with your MDHearingAid VOLT, you have 45 days to return it for a full refund. ® We are unable to honor return requests after 45 days from the date of delivery as reported by shipment tracking.
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1-45 100% No Refund No Refund Return Facility: RMA # You must contact customer service MDHearingAid for an RMA number before mailing 650 W Lake St #120 to this address. Please use USPS to Chicago, IL 60661 send your package.
Warning to Hearing Aid Dispensers A hearing aid dispenser should advise a prospective hearing aid user to consult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing aid if the hearing aid dispenser determines through inquiry, actual observation, or review of any other available information concerning the prospective user, that the prospective user has any of the following conditions: •...
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Stop using the MDHearingAid VOLT and consult a physician if: ® • Hearing in one or both ears worsens. • Your ear becomes occluded with excessive ear wax. • Hearing does not improve. • You develop an infection of your ear or •...
Important Notice For Users Good health practice requires that a person with hearing loss has a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear) before purchasing a hearing aid. Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists, otologists or otorhinolaryngologists.
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dispensers now offer programs that permit you to wear a hearing aid for a period of time for a fee after which you may decide if you want to purchase the hearing aid. Federal law restricts the sale of hearing aids to those individuals who have obtained a medical evaluation from a licensed physician.
TRANSACTION, MAIL OR DELIVER A SIGNED AND DATED COPY OF THIS CANCELLATION NOTICE OR ANY OTHER WRITTEN NOTICE, OR SEND A TELEGRAM, TO MDHEARINGAID, 650 W LAKE ST #120, CHICAGO, IL 60661 NO LATER THAN MIDNIGHT OF THE 45TH DAY AFTER THE DATE OF DELIVERY AS REPORTED BY SHIPMENT TRACKING.