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Congratulations! As the owner of the MDHearingAid hearing instrument, you may ® once again enjoy the sounds of your environment and conversations with your family and friends at a price you can afford. To get the most out of your MDHearingAid , please read this brochure in its entirety.
The MDHearingAid Story ® The MDHearingAid was invented by a board-certified Ear, Nose, & Throat ® physician in Chicago, IL. He would encounter patients in his daily practice who would benefit from hearing aids, but many simply couldn’t afford the thousands of dollars often needed to pay for them.
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He worked with world-class Doctors of Audiology to create the MDHearingAid ® AIR. Built to exact technical specifications, the MDHearingAid AIR includes ® advanced technology found on hearing aids costing thousands of dollars more such as: • Advanced Feedback Cancellation to reduce and eliminate whistling.
Package Contents Your MDHearingAid AIR aid is supplied with: ® Right Ear Left Ear Right Left thin Earhooks/tubing 3 open fit domes, 3 closed domes that screw into the base of the device This selection of domes is designed to fit most adult ears. The 3 domes...
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Earhook and Tubing cleaner Optional Traditional Earhook System Cleaning brush and magnet This is ONLY for people needing higher volume or a customized tubing length (see separate package for details)
Changing the Battery Before inserting a new battery into the hearing aid, remember to remove the adhesive tab. Do not use batteries on which there is a sticky residue from the tab or other unwanted substance as this can block the battery airholes. Push the nail grip downwards to swing open the battery compartment.
Changing the Battery (continued) Low Battery Warning When the battery voltage nears the end of life, the MDHearingAid AIR will provide a low battery warning signal. The initial warning will be three sets of double beeps every 10 minutes. At this point the hearing aid is still functioning, but it is recommended that batteries be replaced as soon as possible.
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Recommended Battery Type The MDHearingAid AIR uses size 13 / 13A zinc-air batteries. Please note ® the expiration date on the battery. Also, do not leave exhausted batteries in the hearing aid, as they may leak and damage the hearing aid.
Placing the Hearing Aid in Your Ear 1. Screw on the earhook (Red = Right Ear, Blue = Left Ear) to the base of the hearing aid (refer to the diagrams on pages 4 and 6) 2. Choose the appropriate size of dome for your ear so that the fit is snug.
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5. When the hearing aid is in its correct position, turn it on and adjust the volume. To avoid whistling or “feedback”, make sure the eardome fits securely in the ear canal. Try the different sized domes to see which fits best. With a secure fit, there will not be whistling (you can see this by covering the eardome opening with your finger and the whistling should cease).
Turning the Hearing Aid On The MDHearingAid AIR uses a ® volume dial with a built in on/off switch (like traditional radios). Turn off the hearing aid, by turning the volume dial downward below 1 until you feel a click. The hearing aid is now off.
(see page 14). Once turned on, the AIR starts on Program 1. Push the Program Button to advance the program - you will hear audible beeps corresponding to the program number (2 beeps → Program 2, 3 beeps → Program 3, etc.)
Using the Telephone/Telecoil Capability The MDHearingAid is equipped with a Telecoil, also known as an Audio ® Induction Loop. Telecoils enable the direct magnetic coupling of your hearing aid to telephones and other compatible audio sources. Telecoils provide clear sound that is free of background noises and feedback.
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Compatibility. Most (not all) corded phones are telecoil compatible. Wireless (Cell) Phones which are rated T3 or T4 are telecoil compatible (T4 is preferred). Check your telelphone's instruction manual to find out whether your phone has this capability. Some hearing aids users have reported a buzzing sound in their hearing aids when they are using cell phones, indicating that the cell phone and hearing aid may not be compatible.
Getting the Most from Your Hearing Aid Your satisfaction with hearing aids depends on the type and degree of your hearing loss and your expectations. No hearing aid can restore the normal hearing of our youth, including those costing thousands of dollars. However, you can maximize the return on your investment by understanding the 3 keys to hearing aid happiness: Patience...
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Patience A new hearing aid can be a big adjustment. Your brain has to relearn how to hear and listen—in many cases to sounds it hasn’t processed in years. The amazing thing is that it still can—all these years later but it takes time and practice.
Getting the Most from Your Hearing Aid (cont’d) • If you are a new to hearing aids, be aware that there will be sounds that you may not have heard in a long time. You will be able to tune out background noise in a short period of time.
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Balance We are born with 2 ears for a reason. It is best to maintain balance in treating hearing loss. If you have hearing loss in both ears, medical studies have shown that you will get far greater satisfaction and the BEST results by wearing 2 hearing aids for the following reasons: 1.
Getting the Most from Your Hearing Aid (cont’d) If you have hearing loss in both ears, but only ordered 1 aid, we strongly encourage you to try one aid in each ear. Use the enclosed coupon for a discount on your second aid. As always, you will receive a 45 day risk-free trial and money-back guarantee.
• Replacing tubes and domes regularly keeps your hearing aids sounding and feeling like new. • Visit www.mdhearingaid.com, where we offer a choice of different sizes of tubing if you are having difficulty achieving a proper fit.
• Clean your hearing aid daily with a tissue or soft cloth. Do not use water, alcohol, or other liquid agent to clean the hearing aid as it may damage it. • Keep your ears clean to maximize the benefit of your MDHearingAid ®...
• Check that the dome or tubing is not blocked by earwax. Use the included brush, and also try to blow air through the ear tubing. • Change the battery and make sure the new battery is inserted correctly.
Troubleshooting 1. Instrument makes a whistling sound • Whistling (feedback) occurs when • Clean any wax that may be amplified sound returns to the interfering with the hearing aid. microphone and is re-amplfied. • Sometimes feedback may occur Most hearing aids (even ones when you have a blockage of wax costing thousands of dollars) in the ear canal, a stiff eardrum...
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• Check for any cracks in the • Lower the volume if it is set too tubing or the earhook. For high, and try using a non-vented optimal performance, the hearing dome. aid domes should be changed every 3-6 months. 2.
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3. Sound is distorted or intermittent • Rotate on/off switch (volume dial) • Lower the volume. back and forth, in case dust or lint • Replace the battery with a has collected in the controls. fresh one. • Check the battery contacts to be •...
Repairs If the unit requires repair after 90 days, you may contact us at support@mdhearingaid.com or 312-219-8422 for repair costs and instructions. The address for the repair facility is: MDHearingAid, Inc. Please do not mail anything to this address Repairs Department without contacting customer service first.
At MDHearingAid ® To get the most out of your hearing aids, please understand that no hearing aid can restore normal hearing. Your satisfaction with the MDHearingAid ® depends to some degree on your expectations. You have 45 days from the date of purchase to return the hearing aids.
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If after 21 days of using the MDHearingAid AIR, you are still not satisfied, ® please contact us for a Return Merchandise Authorization (RMA) number. For fastest service, please email support@mdhearingaid.com. Alternatively, you may call 312-219-8422. You will receive a full refund of your purchase price less shipping costs (or as directed on the site where you made the purchase).
90 days. • History of active drainage from the ear within the previous 90 • Audiometric air-bone gap equal days. to or greater than 15 decibels at 500 hertz (Hz), 1,000 Hz, and • History of sudden or rapidly 2,000 Hz.
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Stop using the MDHearingAid and consult a physician if: ® • Hearing in one or both ears • Your ear becomes occluded with worsens. excessive ear wax. • Hearing does not improve while • You develop an infection of your using the MDHearingAid ear or ear canal.
Important Notice for Prospective Users Good health practice requires that a person with a hearing loss have a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear) before purchasing a hearing aid. Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists, otologists or otorhinolaryngologists.
If you have reservations about your ability to adapt to amplification, you should inquire about the availability of a trial-rental or purchase-option program. Many hearing aid dispensers now offer programs that permit you to wear a hearing aid for a period of time for a nominal fee after which you may decide if you want to purchase the hearing aid.
TO CANCEL THIS TRANSACTION, MAIL OR DELIVER A SIGNED AND DATED COPY OF THIS CANCELLATION NOTICE OR ANY OTHER WRITTEN NOTICE, OR SEND A TELEGRAM, TO MDHEARINGAID, 917 W. WASHINGTON BLVD, SUITE 202, CHICAGO, IL 60607 NO LATER THAN MIDNIGHT OF THE 45TH DAY AFTER THE INITIAL TRANSACTION. “I HEREBY CANCEL THIS TRANSACTION,”...
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