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Related Manuals for MDHearingAid Pro
Summary of Contents for MDHearingAid Pro
- Page 1 PRO User Manual...
- Page 2 “ I hear every word and song in church. I hear the birds. And I never have to ask anyone to repeat themselves. I have my life back.” – Elizabeth H.
- Page 3 CONGRATULATIONS With the PRO , you are back in control of the sounds around you, thanks to tried-and-true analog technology, paired with user-adjustable controls. Please read this User Manual in its entirety. Practice and patience are important as your ears relearn how to hear.
- Page 4 HERE FOR YOU Our hearing instrument specialists are ready to provide assistance with any questions you may have. Take advantage of our free one-on-one phone consultations. 312-366-3899 Mon.—Fri. 8:00 am—4:30pm (CST) support@MDHearingAid.com 24 hours a day, 7 days a week...
- Page 6 TABLE OF CONTENTS...
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Page 7: Table Of Contents
Care and Cleaning ..21 PRO Diagram ....9 Using the Telephone ..23 Quick Start Guide. -
Page 8: Package Contents
PACKAGE CONTENTS A) MDHearingAid ® with Thin Tubing and Open ComfortTIP ™ assembled for your convenience. B) Size 13 Batteries Remove orange tab and wait at least one minute before use. See page 13 for instructions. C) Cleaning Tool with Brush, Magnet, and Wire. - Page 9 Thin Tubing ComfortTIP Wire Magnet Brush *Contents will vary depending on product ordered.
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Page 10: Pro Diagram
PRO DIAGRAM Tubing Base Thin Tubing ComfortTIP ™ Volume Dial Stabilizer Bar Threaded Microphone Program & Power Switch Battery Compartment Body comes assembled for your convenience. - Page 11 “ It only took 10 minutes to get comfortable with, and I haven’t looked back! Now I can hear one person in a roomful of people. My PRO is relieving the isolation that came from being lost in the unintelligible noise.” –...
- Page 12 “ I hadn’t been able to hear music in stereo for 40 years. The PRO made a tremendous change in my hearing. Thank you!” – Joe B.
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Page 13: Quick Start Guide
Step 2: Place PRO On Ear Step 3: Turn PRO On Right Left right hand. left hand. To identify left/right PRO : Hold an aid upright in each hand, with controls facing you. The Tips/Tubing point toward each other when in the correct hand. -
Page 14: Insert Battery And
STEP 1 STEP 1 : INSERT BATTERY Battery Type: Size 13 zinc-air (orange tab) a) Remove orange adhesive tab to activate minute battery. Wait one (1) FULL minute for battery to become fully operational. b) Push Nail Grip downward to open Battery Compartment. -
Page 15: Battery Information
1. Hold PRO with screws facing up and open Battery Compartment. 2. Remove battery with Cleaning Tool Magnet or turn PRO over and let battery fall in hand. Battery Tips: • Switch PRO OFF and open Battery Compartment when not in use. -
Page 16: Place Pro On Ear
STEP 2 STEP 2 : PLACE PRO ON YOUR EAR ý Prevent Tip from coming off in ear. Always verify ComfortTIP is pushed all the ™ þ way on Tubing before inserting Tip in ear. a) Hold Thin Tubing at Stabilizer Bar junction. -
Page 17: Turn Pro On And
STEP 3 STEP 3 : TURN PRO ON The PRO uses a Power & Program Switch: • To turn PRO ON, flip switch to Program ‘N’ or ‘H’. Program & Power Switch • To turn PRO OFF, flip switch to ‘O’. -
Page 18: Replacing Tips And Tubing
REPLACING TIPS AND TUBING Tips and tubing are left right ear specific. Thin Tubing: • The red label indicates right ear. • The blue label indicates left ear. Left ComfortTIPs ™ • Right ear tips curve to the right. Right •... -
Page 19: Replacing Thin Tubing
PRO Body counter-clockwise into Tubing Base. c) Make sure Tubing Base is flush with sides of PRO Body when you are finished. Please note: The PRO Body can be used for either the left or right ear. Only Thin Tubing and ComfortTIPs are ear-specific. -
Page 20: Replacing Comforttip
Tubing. c) IMPORTANT: The end of the Tubing should be visible through the opening of the ComfortTIP. Otherwise, Tube may detach from Tip when removing PRO from your ear . Stabilizer Vented Please note: ComfortTIPs are left and ™... -
Page 21: Ordering Replacements
In addition to regularly cleaning your tubing and tips, you should also replace them every three (3) months. Over time, these items wear out and may become stiff, affecting both fit and sound quality. Regular replacement will keep your PRO sounding and feeling like new. Visit... -
Page 22: Care And Cleaning
Use Cleaning Tool Wire regularly. 1. Turn Tubing Base counter-clockwise to remove. Or hold Tubing Base firm and twist PRO Body clockwise to detach. 2. Insert Wire through Tubing Base. 3. Wipe end of Wire clean. 4. Repeat as necessary. - Page 23 • For prolonged periods of non-use, remove the battery to prevent corrosion. • Do not let your PRO get wet. • Do not use hair spray or a hair dryer while wearing your PRO . • Do not expose your PRO to excess moisture or heat.
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Page 24: Using The Telephone
USING THE TELEPHONE If your PRO whistles while using the phone, try various positions with the phone audio output, until you discover what works best for you. microphone Please note: The speaker function on your phone also works well with your PRO . -
Page 25: Protection Plan
This service contract starts on the date of hearing aid purchase and must be purchased within your initial 90-day warranty. To purchase or renew your plan, please call 312-366-3899 or visit www.MDHearingAid.com. Please note: Product loss, accessories, and unauthorized repairs are not covered. -
Page 26: Troubleshooting
TROUBLESHOOTING ISSUE : Intermittent Feedback: Weak or or distorted Whistling/ no sound sound squealing Turn PRO on Replace battery Adjust volume Clean Tubing/Tip Use dehumidifier Change Tubing/Tip Clean ear canal For more detailed troubleshooting tips, see the following pages. - Page 27 Consider using a hearing aid Replace Tubing/Tip if they dehumidifier overnight. appear worn. • Lower the volume. For optimal performance, ComfortTIP and Tubing should be replaced ™ every three (3) months. Replacements and additional cleaning accessories can be ordered at: www.MDHearingAid.com...
- Page 28 2. Instrument makes a whistling sound. • Whistling (feedback) occurs when • If whistling occurs when you raise amplified sound returns to the the volume, you might need more microphone and is re-amplified. gain and should try our Closed ComfortTIP. Call us at 312-366-3899. •...
- Page 29 Tubing/Tip needs to be cleaned or replaced. Tube Cleaning Tips: Remove Tubing from PRO Body. Thread Cleaning Tool Wire through Tubing five to six (5-6) times starting at the triangular Tubing Base. Then wipe debris from Tubing/Tip and reattach Tubing to PRO Body.
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Page 30: Warranty And Repair
This warranty does not cover malfunctions due to unusual wear and tear or mistreatment of your PRO , such as physical shock, damage from moisture or sweat, excessive wax build-up, or tampering with the instrument, all of which void the warranty. - Page 31 Repair Packaging Guidelines Please use the following guidelines when mailing to our repair facility. DON’T send: • Send ONLY the PRO Body • Travel case • Use a small padded envelope • Packing materials • Write RMA number on the •...
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Page 32: Return Policy
RETURN POLICY Your satisfaction is guaranteed. If you are not satisfied with your ® PRO , you have 45 days from the date of purchase to MDHearingAid return it for a full refund. All products MUST include a Return Merchandise Authorization (RMA) number for proper processing. - Page 33 We are unable to honor return requests after 45 days from the date of purchase as shown on your invoice. Return Facility: Contact customer support for RMA # an RMA number before mailing MDHearingAid PO Box 5014 to this address. Southfield, MI 48086...
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Page 34: Warning To Hearing
WARNING TO HEARING AID DISPENSERS A hearing aid dispenser should advise a prospective hearing aid user to consult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing aid if the hearing aid dispenser determines through inquiry, actual observation, or review of any other available information concerning the prospective user, that the prospective user has any of the following conditions: •... - Page 35 ® Stop using the MDHearingAid PRO and consult a physician if: • Hearing in one or both ears • Your ear becomes occluded with worsens. excessive ear wax. • Hearing does not improve while • You develop an infection of your using the PRO .
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Page 36: Important Notice
IMPORTANT NOTICE FOR PROSPECTIVE USERS Good health practice requires that a person with a hearing loss have a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear) before purchasing a hearing aid. Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists, otologists or otorhinolaryngologists. - Page 37 If you have reservations about your ability to adapt to amplification, you should inquire about the availability of a trial/rental or purchase/option program. Many hearing aid dispensers now offer programs that permit you to wear a hearing aid for a period of time for a fee after which you may decide if you want to purchase the hearing aid.
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Page 38: Notice Of Cancellation
MAIL OR DELIVER A SIGNED AND DATED COPY OF THIS CANCELLATION NOTICE OR ANY OTHER WRITTEN NOTICE, OR SEND A TELEGRAM, TO MDHEARINGAID, PO BOX 5014, SOUTHFIELD, MI 48086 NO LATER THAN MIDNIGHT OF THE 45TH DAY AFTER THE INITIAL TRANSACTION. “I HEREBY CANCEL THIS TRANSACTION, ”... -
Page 39: Technical Specifications
BATTERY CURRENT DRAIN .....0.54 mA Serial Number Your serial number: You can find your PRO serial number on the back of the battery door. Serial No. - Page 40 Printed in U.S.A. 11.18-nhvk...