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Related Manuals for MDHearingAid PRO
Summary of Contents for MDHearingAid PRO
- Page 1 PRO User Manual...
- Page 2 “ I hear every word and song in church. I hear the birds. And I never have to ask anyone to repeat themselves. I have my life back.” – Elizabeth H.
- Page 3 CONGRATULATIONS! Enjoy the sounds around you and conversations with your family and friends again. Please read this User Manual in its entirety. Your satisfaction with hearing aids will depend on the type and degree of your hearing loss and your expectations. While no hearing aid will restore normal hearing, we are here to help you make the most of your investment.
- Page 4 WE’RE ALWAYS HERE FOR YOU Our hearing instrument specialists are ready to provide assistance with any questions you may have. Take advantage of our free one-on-one phone consultations. 312-366-3899 Mon.—Fri. 8:30am—4:30pm (CST) support@mdhearingaid.com 24 hours a day, 7 days a week...
- Page 6 TABLE OF CONTENTS...
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Page 7: Table Of Contents
Package Contents ..7 Using the Telephone ..23 PRO Diagram ... . . 9 Protection Plan and..24 Replacement Parts Quick Start Guide. -
Page 8: Package Contents
PACKAGE CONTENTS A ) PRO Body D) Size 13 Batteries Remove orange tab and B) Thin Tubing Kit wait at least one minute Use left and right Thin Tubing before use. See page 13 with Open Domes and for instructions. - Page 9 Closed Domes Earhook Open Domes Traditional Tube (Size 13) Left Right Thin Tubing Traditional Domes Wire Magnet Brush *Contents will vary depending on product ordered.
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Page 10: Pro Diagram
PRO DIAGRAM Tubing Base Thin Tubing Volume Dial PRO Body Power & Program Switch Battery Compartment Stabilizer Bar Dome... - Page 11 “ It only took 10 minutes to get comfortable with, and I haven’t looked back! Now I can hear one person in a roomful of people. My PRO is relieving the isoation that came from being lost in the unintelligble noise.” –...
- Page 12 “ I hadn’t been able to hear music in stereo for 40 years. The PRO made a tremendous change in my hearing. Thank you!” – Joe B.
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Page 13: Quick Start Guide
Step 1: Insert Battery Step 2: Attach Thin Tubing to PRO Body Step 3: Attach Dome to Thin Tubing Microphone Step 4: Place PRO Behind Ear and Test Dome for Fit Step 5: Stabilizer Bar Adjustments Step 6: Turn PRO On Battery... -
Page 14: Fitting & Assembly
STEP 1 FITTING AND ASSEMBLY Step 1: Insert Battery Battery Type: Size 13 zinc-air (orange tab) a) Remove orange adhesive tab to activate battery. Wait 1 FULL minute for battery to become fully operational. b) Push Nail Grip downward to open Battery Compartment. -
Page 15: Battery Information
Battery Information Battery Removal: 1. Hold your PRO over a table or your palm (with Positive screws facing up) and open Battery Compartment. side up 2. Turn PRO over and battery will fall out. Battery Tips: Screws • Switch your PRO OFF and open Battery Compartment when not in use. -
Page 16: Attach Thin Tubing
(blue label) for fitting left ear. a) Hold the top of Tubing Base (triangular end), and place it on PRO Body’s threaded end. b) Gently turn Tubing Base clockwise onto PRO Body. Or twist PRO Body counter-clockwise into Tubing Base. -
Page 17: Attach Dome
STEP 3 Step 3: Attach Dome to Thin Tubing a) Hold Thin Tubing with one hand and the ‘mushroom’ top of Dome with other hand. b) Push Dome over the ridges on end of Thin Tubing. c) Pull gently in the reverse direction to make sure Dome is attached securely. -
Page 18: Place Pro On Ear
STEP 4 Step 4: Place PRO On Your Ear a) Place PRO Body behind the ear. The curve of Tubing should rest on top of the ear comfortably (in front of any eye wear). b) Hold Tubing at Stabilizer Bar junction. -
Page 19: Stabilizer Bar
It may be trimmed Stabilizer to suit the size of your ear. c) Give a gentle push on Tubing to make Dome snug. (Tubing is reinforced in this area for this purpose.) The MDHearingAid PRO in final position. -
Page 20: Turn Pro On
STEP 6 Step 6: Turn PRO On Above the Power & Program Switch: • ‘O’ indicates OFF • Flip switch to Program ‘N’ or ‘H’ to turn PRO ON. Volume Dial ‘N’ indicates Normal amplification of high, mid, and low frequencies. Use this Program if you have a “flat”... -
Page 21: Using High Volume Tubing
Twist Earhook on PRO Body’s threaded end. c) Insert Dome, with Traditional Tube attached, Overlap into ear canal. Place PRO Body behind ear so Earhook rests on top of ear. Mark a line on Tube ABOVE bottom of Earhook. Cut Tube at marked line. -
Page 22: Care And Cleaning
Use Cleaning Tool Wire regularly. 1. Turn Tubing Base counter-clockwise to remove. Or hold Tubing Base firm and twist PRO Body clockwise to detach. 2. Insert Wire through Tubing Base. 3. Wipe end of wire clean. 4. Repeat as necessary. - Page 23 • Do not let your PRO get wet. • Do not use hair spray or a hair dryer while wearing your PRO . • Do not expose your PRO to excess moisture or heat.
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Page 24: Using The Telephone
If your Hearing Aid whistles while using the phone, try various positions with the phone audio output, until you discover what works best for you. microphone Please note: The speaker function on your phone also works well with your PRO . Near PRO microphone Behind your ear... -
Page 25: Protection Plan And
• This service contract lasts for 1 year from the date of purchase. Tubing and Dome Replacement For OPTIMAL PERFORMANCE, Tubing and Domes should be replaced every 3 months. Regular replacement keeps your PROs sounding and feeling like new. Visit www.mdhearingaid.com to order replacement Tubing, Domes, Batteries, and MDShield ™ Protection Plans. -
Page 26: Troubleshooting
TROUBLESHOOTING ISSUE : Intermittent Feedback: No sound or reduced Whistling sound squealing Turn PRO on Replace battery Adjust volume Clean Tubing/Dome Use dehumidifier Change Tube/Dome Clean ear canal For more detailed troubleshooting tips, see the following pages. - Page 27 Clean Tubing/Dome. Consider using a hearing aid Replace Tubing/Dome if they dehumidifier overnight. appear worn. • Lower the volume. For optimal performance, Domes and Tubing should be replaced every 3 months. Replacements and additional cleaning accessories can be ordered at: www.mdhearingaid.com.
- Page 28 2. Instrument makes a whistling sound • Whistling (feedback) occurs when • Lower the volume. amplified sound returns to the • If whistling occurs after trying a microphone and is re-amplified. Closed Dome, you might require • Most hearing aids whistle when more gain (volume) and should not inserted properly.
- Page 29 Tubing/Dome needs to be cleaned or replaced. Tube Cleaning Tips: Remove Tubing from PRO Body. Thread Cleaning Tool Wire through Tubing 5-6 times starting at the triangular Tubing Base. Then wipe debris from Tubing/Dome and reattach Tubing to PRO Body.
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Page 30: Warranty And Repair
WARRANTY AND REPAIR The MDHearingAid PRO is covered against defects in materials and workmanship for 90 days from the date you receive your order. If our examination determines that the unit failed to work due to parts, materials, or workmanship, we will repair or replace it for free. This warranty does not... - Page 31 Repair Packaging Guidelines Please use the following guidelines when mailing to our Repair Facility. DON’T send: • Send ONLY the PRO Body • Original Box, Manual, or with battery removed. instruction cards • Use a small padded envelope • Tubing, Domes, or other accessories (unless •...
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Page 32: Return Policy
RETURN POLICY Your satisfaction is guaranteed. If you are not satisfied with your MDHearingAid PRO , you have 45 days from the date of purchase to return it for a full refund. MDHearingAid requires a minimum trial period of 21 days. This minimum trial period is required because medical studies show that your brain requires about three weeks to adjust to new hearing aids. - Page 33 We are unable to honor return requests after 45 days from the date of purchase as shown on your invoice. Return Facility: Contact customer support MDHearingAid , Inc. for a RMA number before Returns Department 24151 Telegraph Rd, Ste 100 mailing to this address.
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Page 34: Warning To Hearing
WARNING TO HEARING AID DISPENSERS A hearing aid dispenser should advise a prospective hearing aid user to consult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing aid if the hearing aid dispenser determines through inquiry, actual observation, or review of any other available information concerning the prospective user, that the prospective user has any of the following conditions: •... - Page 35 Stop using the MDHearingAid PRO and consult a physician if: • Hearing in one or both ears • Your ear becomes occluded with worsens. excessive ear wax. • Hearing does not improve while • You develop an infection of your using the PRO .
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Page 36: Important Notice For
IMPORTANT NOTICE FOR PROSPECTIVE USERS Good health practice requires that a person with a hearing loss have a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear) before purchasing a hearing aid. Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists, otologists or otorhinolaryngologists. - Page 37 If you have reservations about your ability to adapt to amplification, you should inquire about the availability of a trial/rental or purchase/option program. Many hearing aid dispensers now offer programs that permit you to wear a hearing aid for a period of time for a fee after which you may decide if you want to purchase the hearing aid.
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Page 38: Notice Of Cancellation
TRANSACTION, MAIL OR DELIVER A SIGNED AND DATED COPY OF THIS CANCELLATION NOTICE OR ANY OTHER WRITTEN NOTICE, OR SEND A TELEGRAM, TO MDHEARINGAID, 917 W. WASHINGTON BLVD, SUITE 202, CHICAGO, IL 60607 NO LATER THAN MIDNIGHT OF THE 45TH DAY AFTER THE INITIAL TRANSACTION. -
Page 39: Technical Specifications
TECHNICAL SPECIFICATIONS MAX OSPL90 ......118 dBSPL HF Average OSPL90 ......112 dBSPL HFA Full-on-gain . - Page 40 Printed in U.S.A. 11.16...