Ricoh Aficio MP C4502 User Manual page 192

10. Troubleshooting
Message
"Remote fax is not available
because [User Code
Authentication] is active."
"Transfer error has occured.
Check the status of the
remote machine."
"The HDD of the remote
machine is full."
"Specified operation cannot
be performed. The file is in
use or the file transmission
has completed."
"The destination cannot be
selected because its
certificate is not currently
valid."
"The group destination
cannot be selected because
it contains a destination with
a certificate that is not
currently valid."
190
Causes
The remote fax function does
not support User Code
Authentication.
A network error occurred
during transfer.
The hard disk became full
after using the remote fax
function to scan an original.
When you attempt to check
the status of a job on the
remote machine from your
machine, the job had
already been sent.
The user certificate
(destination certificate) has
expired.
The user certificate
(destination certificate) has
expired.
Solutions
When using the remote fax function,
disable User Code Authentication. For
details about user code authentication,
see Security Guide .
• Check that the correct IP address
or host name is set for the remote
machine in [System Settings]. For
details about these settings,
contact your administrator.
• Check that the remote machine is
working correctly.
• Check that the LAN cable is
correctly connected to the
machine.
• For details about transmission,
contact your administrator.
Delete unnecessary files.
Press [TX/RX Status / Print], and then
press [Check / Stop Transmission File].
Check the details of a job on the
[Check / Stop Transmission File]
screen.
A new user certificate must be installed.
For details about the user certificate
(destination certificate), see Security
Guide .
A new user certificate must be installed.
For details about the user certificate
(destination certificate), see Security
Guide .