Questions - Dish Network Hopper Sling User Manual

913.book Page 41 Tuesday, January 15, 2013 4:57 PM
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You can prevent others from purchasing Pay-Per-View programs by setting parental
controls for your receiver (see page 48).
Keep an active phone line or broadband Internet connection attached to your receiver
at all times so you can order Pay-Per-View programming with your remote control.
UESTIONS
How can I order an event for all receivers in my whole-home DVR system?
– Order the event with the remote control whileyour Hopper with Sling HD DVR is
attached to an active phone line or broadband Internet connection. For each Joey
Receiver you want to play the event, ensure that it is linked to the correct Hopper.
– Order the event over the phone at 1-877-DISH-PPV (347-4778). Fees may apply.
– Order the event online at the www.mydish.com/ppv website.
I ordered a Pay-Per-View program but can only see it on one receiver. Some Pay-
Per-View programs or events are restricted to watching on one receiver per account.
Will I be charged more than once for viewing the same Pay-Per-View program
using two or more receivers? If you are using the remote control to order and view
the content, then you won't be charged more than once as long as it is the exact same
program or event (for example, a movie starting at the same time, or the same All Day
event) and the rental content has not expired.
Why doesn't my Program Guide show any Pay-Per-View channels? The currently
active Favorites List may not display Pay-Per-View channels. Press the GUIDE button
repeatedly on your remote control to open the Program Guide and cycle through your
Favorites List options until you see All Channels highlighted in the drop-down list.
Then press the SELECT button. See Chapter 5: Favorites Lists on page 43 for more
information on using Favorites Lists. Also, parental controls may be set to lock and
hide Pay-Per-View channels. See Chapter 6: Parental Controls on page 47.
Why are some Pay-Per-View programs blacked out? Sporting events and other
programs are sometimes blacked out because of local broadcast restrictions. Note
that the provider of such programming determines these restrictions, not DISH.
Why did my All-Day Pay-Per-View program shut off while I was watching it? The
all-day events run from 3 AM to 3 AM (Mountain Time). You should ensure that you
can finish watching an event that you have ordered by this time.
Pay Per Programs

Questions

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