Backing Up, Restoring, And Recovering - HP Sprout User Manual

9

Backing up, restoring, and recovering

This chapter provides information about the following processes. The information in the chapter is standard
procedure for most models.
●
Creating recovery media and backups
● Restoring and recovering your system
For additional information, refer to HP Support Assistant.
From the Start screen, type support, and then select the HP Support Assistant app.
▲
– or –
From the Windows desktop, click the question mark icon in the notification area, at the far right of the
taskbar.
Creating recovery media and backups
● Use HP Recovery Manager after you successfully set up the computer, to create HP Recovery media.
This step creates a backup of the HP Recovery partition on the computer. The backup can be used to
reinstall the original operating system in cases where the hard drive is corrupted or has been replaced.
For information on creating recovery media, see
information on the recovery options that are available using the recovery media, see
HP Recovery Manager on page 31
● Use Windows tools to create system restore points and create backups of personal information.
Creating HP Recovery media
HP Recovery Manager is a software program that allows you to create recovery media after you successfully
set up the computer. HP Recovery media can be used to perform system recovery if the hard drive becomes
corrupted. System recovery reinstalls the original operating system and the software programs installed at
the factory and then configures the settings for the programs. HP Recovery media can also be used to
customize the system or restore the factory image if you replace the hard drive.
● Only one set of HP Recovery media can be created. Handle these recovery tools carefully, and keep
them in a safe place.
● HP Recovery Manager examines the computer and determines the required storage capacity for the
blank USB flash drive or the number of blank DVD discs that will be required.
●
If you would like to create DVD recovery media, you can use an external optical drive with DVD writer
capability (purchased separately) to create recovery discs, and you must use only high-quality blank
DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs. Do not use rewritable discs such as CD±RW, DVD±RW,
double-layer DVD±RW, or BD-RE (rewritable Blu-ray) discs; they are not compatible with HP Recovery
Manager software. Or, instead, you can use a high-quality blank USB flash drive.
● You can obtain recovery discs for your computer from support. See the Worldwide Telephone Numbers
booklet included with the computer. You can also find contact information from the HP website. Go to
http://www.hp.com/support, select your country or region, and follow the on-screen instructions. If you
use an external optical drive, it must be connected directly to a USB port on the computer; the drive
cannot be connected to a USB port on an external device, such as a USB hub.
Creating HP Recovery media on page
Creating recovery media and backups
29. For
Recovering using
29