Most probable cause
J Pairing was deleted.
I am not streaming but the hearing aids keeps switching
between the Bluetooth and the normal hearing aid program.
J Your phone sends sounds to
ComPilot due to incoming
SMS or mails.
J Phone key tones are switched
on.
I hear my phone's key-press tones in my hearing aids.
J The key-press tones may be
enabled on your phone.
Every time I switch on my phone, the music player starts.
J For some phones this is
normal behavior and not
initiated by ComPilot.
Remedy
J Repeat the pairing between
ComPilot and the Bluetooth
device which was deleted.
J Disable the system sounds for
reminders, alarms, SMS, etc.
via your phone menu.
J Switch off phone key tones
via your phone menu.
J Deactivate key-press and
confirmation tones on your
phone. Please refer to the
phone's user guide.
J Some phones can be
configured not to start the
music player automatically.
J Stop the music player via
phone menu after the phone
is connected.
67
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