Table of Contents Unpacking and Inspection ..................... 1 Setup ............................ 5 Loading the Media ......................... 6 Mount the Printer on the Wall ....................16 LED and Button Functions ....................17 Troubleshooting........................18...
Unpacking the printer, the following items are included in the carton. One printer unit One Windows labeling software/Windows driver CD disk One power cord One auto switching power supply One USB interface cable If any parts are missing, please contact Wasp Barcode Technologies.
WPL25/WHC25 Quick Start Guide Front View WPL25 model WHC25 model 1. Top cover open lever 2. MicroSD card socket 3. Media view window 4. LED indicator 5. Feed button 6. Paper exit chute 7. LCD display (Option for WPL25 model)
WPL25 model WHC25 model 1. Power switch 2. Power jack socket 3. USB interface 4. RS-232C interface (Option for WPL25 mode) 5. Fan-fold paper entrance chute 6. Ethernet interface (Option for WPL25 model) 7. USB host (Factory option for WHC25 mode)
WPL25/WHC25 Quick Start Guide Setup Setting Up the Printer 1. Place the printer on a flat, secure surface. 2. Make sure the power switch is set to “off”. 3. Connect the printer to the computer with the provided USB cable.
1. Open the printer top cover by pulling the tabs located on each side towards the front of the printer, and then lift the top cover to the maximum open angle. 2. The media holder can be used for 1” and 1.5” media core by rotating the upper part of label holder180 degrees clockwise. (For WPL25 model only).
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WPL25/WHC25 Quick Start Guide 1” 1.5” 3. Separate the media holders to the label roll width. WPL25 model WHC25 model...
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WPL25/WHC25 Quick Start Guide 4. Place the roll between the holders and close them onto the core. WPL25 model WHC25 model Sensor Platen roller 5. Place the paper, printing side face up, through the media guides, media sensor and place the label leading edge onto the platen roller.
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WPL25/WHC25 Quick Start Guide 6. Close the top cover gently and make sure the cover latches securely. WPL25 model WHC25 model 7. Use “Diagnostic Tool” to set the media sensor type and calibrate the selected sensor. (Start the “Diagnostic tool” Select the “Printer Configuration” tab Click the “Calibrate Sensor”...
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WPL25/WHC25 Quick Start Guide WPL25 model WHC25 model Loading External Media (WPL25 model only) 1. Open the printer’s top cover and separate the media holders to fit the media width. 2. Press down the media holder lock switch to fix the media holder.
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WPL25/WHC25 Quick Start Guide 3. Feeds the media through the rear external label entrance chute. And place the paper, printing side face up, through the media guides, media sensor and place the label leading edge onto the platen roller. Rear external label entrance 4.
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WPL25/WHC25 Quick Start Guide Loading Media in Peel-off Mode (Option) 1. Refer to section 3.2.1 to load the media. 2. Open the top cover and peel-off panel after calibrated the sensor. Peel-off panel 3. Lead the media through the backing paper opening, beneath the peel-off roller.
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WPL25/WHC25 Quick Start Guide 4. Push the peel-off panel back to the printer 5. Close the top cover gently. 6. Press the FEED button to test. Backing paper (Liner) Note: Please calibrate the gap/black mark sensor when changing media.
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WPL25/WHC25 Quick Start Guide Loading Media in Cutter Mode (Option) 1. Refer to section 3.2.1 to load the media. 2. Lead the media through the cutter paper opening. Cutter paper opening 3. Close the top cover gently. 4. Use “Diagnostic Tool” to set the media sensor type and calibrate the selected sensor. (Start the “Diagnostic tool”...
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WPL25/WHC25 Quick Start Guide Note: Please calibrate the gap/black mark sensor when changing media.
WPL25/WHC25 Quick Start Guide Mount the Printer on the Wall There are three holes in the bottom of printer. Printer can be mounted on the wall by the 3.0mm~3.5mm screw head screws. Note: Please hang properly to avoid fall down...
WPL25/WHC25 Quick Start Guide LED and Button Functions This printer has one button and one three-color LED indicator. By indicating the LED with different color and pressing the button, printer can feed labels, pause the printing job, select and calibrate the media sensor, print printer self-test report, reset printer to defaults (initialization).
WPL25/WHC25 Quick Start Guide Troubleshooting The following guide lists the most common problems that may be encountered when operating this barcode printer. If the printer still does not function after all suggested solutions have been invoked, please contact the Customer Service Department of your purchased reseller or distributor for assistance.
WPL25/WHC25 Quick Start Guide Print Problem Problem Possible Cause Recovery Procedure Check if interface cable is well Re-connect cable to interface. connected to the interface connector. The serial port cable pin configuration Please replace the cable with pin to is not pin to pin connected.
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WPL25/WHC25 Quick Start Guide LCD Display (WPL25) This section lists the LCD display messages that you may encounter when operating the printer. Also, it provides solutions. Messages Possible Cause Recovery Procedure Head Open * The printer top cover is open.
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