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Using the Cable Modem
Reset Switch
The reset switch can be found behind a "toothpick hole" on the back panel. It
performs two functions:
•
Basic Reset – Press and release the switch to make it perform the same
function as disconnecting the power from the modem. It will start up again
in Initialization Mode, see page 24.
•
Factory Default Reset – Unplug the modem from the AC power. Press and
hold the reset switch while plugging the modem into AC power. Continue
holding the switch. Release the switch when all lights come on (about 6
seconds). This will return the modem to a factory "out of box" condition.
This should only be done if the cable modem has been taken out of
service in one location and is being reconnected to a different
service, or if instructed to do so by your cable company.
Other Status Indicators
Three other status light patterns you may see are:
De-Activated – Cable Service
Operator has deactivated the
cable modem. The CABLE
(CABLE ACTIVITY)* light
X
flashes slowly.
All lights are off. The cable
modem is in Standby Mode or is
not receiving AC power.
26
* Actual button names may vary per model.
Legend
Off
Software downloading or update
X
in progress. Lights flash
X
sequentially from top to bottom.
X
X
X
X
On
Flashing
Reset switch
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