Connecting the Cable Modem
Using Windows Me for USB Connection
Follow steps 6 through 9 if you have a Windows Me operating system:
Windows Me will briefly display the "Found New Hardware Wizard," and automatically proceed to the
"Add New Hardware Wizard" (Fig. 25).
Choose the "Automatic search for a better driver (Recommended)" option, and click "Next."
Note: If Windows Me does not recognize the cable modem's presence, i.e., the "Add New
Hardware Wizard" did not automatically appear, your BIOS settings may not permit USB and/
or Plug-and-Play devices. Please contact your computer's customer service department.
7. The automatic search should find and install the driver for the "RCA or Thomson USB Cable Modem"
(Fig. 26). Click on "Finish" to complete the process.
8. When the "System Settings Change" window appears, click "Yes" to restart your computer (Fig. 27).
9. The Thomson cable modem installation is now complete. To validate a proper installation, perform the
Click on the "Start" icon in the lower left-hand corner of your screen.
Select "Settings," followed by "Control Panel." The "Control Panel" window will appear.
Double-click on the "System" icon, and select the "Device Manager."
Scroll down the list until you come to "Network Adapters." Double-click on "Network Adapters."
The "RCA or Thomson USB Cable Modem" should exist. If "RCA or Thomson USB Cable Modem" does
not exist, the cable modem was NOT installed correctly. Go to Solution 2 on page 35.