Service Information - RCA DCM305 User Manual

Quick Reference
Buttons
ON/OFF – Turns the modem on or puts it in standby mode. Placing the cable
modem in standby mode (the "off" position) allows for continued status monitoring
from the cable network. Do not press this button when transmitting data over the
internet. The information will be lost and your connection disabled.
Light/LED Indicators
POWER (INTERNET)* – Indicates whether the cable modem is in active or standby
mode. The light is off when the modem is in standby mode, and on when the
power is activated and in the operational mode.
PC LINK – Indicates whether the connection between the computer and the
modem is active (ready to transmit/receive) or actually transmitting/receiving. The
light is off when no carrier is present (or the modem is in standby mode), on when
the carrier is present but there's no transmit/receive activity, and flashing when
there is transmit/receive activity.
CABLE (CABLE LINK)* – Indicates the status of your cable connection. The light is
off when no cable connection is detected or the modem is in standby mode and fully lit when the
modem is registered with the network and data can be sent.
ACTIVITY (CABLE ACTIVITY)* – Indicates the existence of data traffic in the cable lines. The light is
off when no data traffic is present and flashing when data activity exists.
EMAIL (MESSAGE)* – This light flashes when you have mail (if available through service provider).

Service Information

If you purchased or leased your cable modem directly from your cable company, then warranty service
for the cable modem may be provided through your cable provider or its authorized representative.
For information on 1) Ordering Service, 2) Obtaining Customer Support, or 3) Additional Service
Information, please contact your cable company. If you purchased your cable modem from a retailer,
see the enclosed warranty card.
* Actual button names may vary per model.
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