SAFETY/INFORMATION CAUTION Disconnect power before servicing. CAUTION To ensure reliable operation and to prevent overheating, provide adequate ventilation for this modem and keep it away from heat sources. Do not locate near heat registers or other heat-producing equipment. Provide for free air flow around the cable modem and its power supply.
Table Of Contents introduction ..............2 Cable Modem Features ............2 Computer Requirements ............. 2 Cable Modem Overview ..........3 Cable Internet Service Requirements ......... 3 What The Modem Does ............3 What The Modem Needs To Do Its Job ......3 The Right Cable Company ..........
introduction Cable Modem Features ‡ • Capable of receiving data at rates of up to 3000K Mbps (3 Megabits per second, over 100 times faster than 56K) • Ability to send and receive data over the cable line • Plug-and-play operation for easy setup and installation •...
Provider) What The Modem Does The RCA Digital Cable Modem serves as a two-way high-speed bridge between your personal computer and a cable Internet Service Provider (ISP). It converts information that originates from the Internet or your computer into electronic messages that can be transported over the same wires your cable company uses to transport video signals.
before you begin Contact Your Local Cable Company You will need to contact your cable company to establish an Internet account before you can use your modem. You should have the following information (which you will find on the sticker on the modem) ready: •...
Connecting the Cable Modem NOTE: It is important to supply power to the modem at all times. Keeping your modem plugged in will keep it connected to the Internet. This means that it will always be ready when you are. To disconnect just your computer from the Internet, use the ON/OFF button to put the modem in stand-by mode.
“Ethernet” on the cable modem’s back panel. Alternatively, a USB-to-Ethernet adapter will allow you to connect this modem to your computer’s USB port. Insert the RCA CD-ROM into your CD-ROM drive to view troubleshooting tips, the internal diagnostics and other valuable information. CD-ROM Contents: •...
Connecting the Cable Modem Connecting More Than One Computer to the Cable Modem You’ll need the following equipment: • Crossover-wired, or “null,” category 5 Ethernet cable • 10BaseT or 100BaseT Hub or Switch • Straight through, or standard, category 5 Ethernet cable (one for each computer to be connected) If you have a hub with an uplink port*, a straight through cable can be used in combination with that port in lieu of the crossover cable.
activating the Cable Modem initialization mode After you install the cable modem and turn it on for the first time (and each time the modem is reconnected to the power) it goes through five steps before it can be used. Each of these steps is represented by a different pattern of flashing lights on the front of the modem.
Using the Cable Modem Buttons • On/Off – Turns the modem on or puts it in stand-by mode. Placing the cable modem in stand-by mode (the “off” position) allows for continued status monitoring from the cable network. This also disconnects your computer from the Internet for added security.
Using the Cable Modem Reset Switch • The reset switch can be found behind a “toothpick hole” on the back panel. It performs two functions: Basic Reset – Press and release the switch to make it perform the same function as disconnecting the power from the modem.
Using the Cable Modem Other Status Lights Three other status light patterns you may see are: De-Activated – Cable Service Operator has de- activated the cable modem. The Cable Light flashes slowly. Software downloading or update in progress. Lights flash sequentially from top to bottom.
“Data Over Cable Service Interface Specifications” is the industry standard that virtually all cable companies are adopting as they upgrade their systems. Should you ever decide to move, the RCA DCM will work with virtually all upgraded cable systems in North America because it is DOCSIS-compliant.
Your Ethernet card may not be working. Check it’s documentation for more information. • The Network Properties of your operating system may not be installed correctly or the settings may be incorrect. Check with your ISP or cable company. For more Usage and Troubleshooting Tips go to: http://www.cable-modem.rca.com/help...
For information on: • Order Service • Obtaining Customer Support • Additional Service Information Please contact your cable company. If you purchased your cable modem through a retailer, see the enclosed RCA limited warranty.
Quick Reference Minimum System Requirements IBM PC COMPATIBLE MACINTOSH Pentium preferred PowerPC or higher System RAM 16MB (32MB preferred) 16MB (24MB preferred) Operating System Windows 95/98/2000/NT Mac OS 7.5.3 or higher Linux Available Disk Space Minimum 45MB (90MB preferred) Minimum 31MB (69MB preferred) Video VGA or better (SVGA preferred) VGA or better (SVGA built-in preferred)
Quick Reference Buttons • On/Off – Turns the modem on or puts it in stand-by mode. Placing the cable modem in stand-by mode (the “off” position) allows for continued status monitoring from the cable network. Do not press this button when transmitting data over the internet.
FCC INFORMATION FCC declaration of conformity and Industry Canada Information FCC Regulations state that unauthorized changes or modifications to this equipment may void the user’s authority to operate it. This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
glossary 10BaseT – Unshielded, twisted pair cable with an RJ-45 connector, used with Ethernet LAN (Local Area Network). “10” indicates speed (10 Mbps), “Base” refers to baseband technology, and “T” means twisted pair cable. DHCP (Dynamic Host Configuration Protocol) – A protocol which allows a server to dynamically assign IP addresses to workstations on the fly.